We transitioned from one AT & T internet circuit to another one to take advantage of some cost savings. Sounds easy? Not at all. Any obstacle you could think of was put in our way. I want to thank both Sandy Salazar and Max MacLean for not only helping to resolve each and every issue, but staying on top of everything and making sure everything was working. They both went above and beyond what the job entailed. It was a rocky transition, but their follow through, availability and attention to detail was excellent. What a pleasure to work with such a great team of professionals. Thank you!
Biztek technician Mark is awesome. He is very patient and answers all of our questions and concerns when he is helping us. I always request him.
First time calling Biztek for help. Max was the one helping me, He was great, super duper professional, thank you Max for your help.Gina with Terzo Enterprises.
Very responsive & helpful customer service/tech support - Thank you for getting us all set-up, it was painless!
Excellent service and quick response when requested to solve an issue. Thank you Biztek!
Derek and his team at Biztek Solutions are my go-to for myself and all my clients. I know they will respond quickly, do a fantastic job and take great care and security measures for them. I highly recommend them!
I learn a lot from the email updates… very timely
Derek Anderson and his team are the best! I am a long-time customer who handles a lot of sensitive data and client information and I am protected to the hilt with the software and advice provided by Biz-Tek Solutions. Thanks, guys, I sleep better knowing that you are on the job!
They make sure every help ticket you send them are complete and make sure the issue corrected.
Words can not express how thankful I am to the entire Biztek Team. I was given the task to find a new IT company for our business. This can be a very intimidating task, especially if you are like me and dont consider yourself to be very tech Savvy. I cant thank Derek enough for taking the time to meet with me and help explain what they offer and how they could help us based on our needs. Unlike the other companies I had previously met with; he took the time to thoroughly answer all my questions. Our company decided to partner with Biztek a few months ago and we couldnt be happier. We are extremely impressed with not only their knowledge but also their response time! Someone from the team will usually respond within an hour or so to let us know they are working on the problem. In the case of an IT emergency, they will respond almost immediately! Since teaming up with Biztek Soulutions our IT problems have decreased dramatically and are pretty much non existent. I highly recommend Biztek Solutions, Inc.!! I guarantee that you will not be disappointed!
Biztek staff is the best. Quick, efficient and friendly. The best!
I love working with Zack at Biztek. Hes quick, efficient, and very nice and helpful.
QUICK, LISTENED TO CONCERNS, THOROUGH, FRIENDLY
The level of service that Derek of Biztek Solutions provides is amazing, I did a consultation with him via zoom during the covid-19 pandemic looking to bring my companies technology needs to a new level and he took time to explain things to me, offered feedback and recommendations. While I plan to take his quote to my agencies Administration and recommend we look into working with Biztek, from a personal stand point everything that was provided just on a basis of knowing he had a potential customer not a guaranteed was A+++ service
Cayla -Jesse -Brian are great to work with on the phone and get you fast results.- Thank you- Biztek Team!
I have worked with Derek and his team for a few years now. They are professional, responsive to my staffs needs, and have created real time solutions for our ever changing needs. They are a reputable company and should be considered for any IT solutions your business is in need of...
After our first month with Biztek, I have nothing but great things to say. They have been able to help us with new computer, modernizing our network, and upgrade our email server.
The Biztek team is very responsive. I appreciate that they always keep me updated on any tasks they are working on.
Zack can handle any issue quickly, easily and in a friendly manner.
As a small business, its easy to see tech needs spike and working with a one-man shop can be a little scary if something were to happen. We interviewed three different IT companies looking to move to a outsource monthly model. Derek wand Biztek were a complete standout. No nonsense, no overselling, he understood what we needed and recommended things that made sense at a reasonable price. The two other loca, medium-sized IT companies would not even talk to us without a signed agreement for $2,000 and the other wanted something like an $8,000 audit. Derek came in and installed a program that allowed his team visibility on our system. He presented recommendation for infrastructure and services that would work for our team. The transition thus far has been very smooth. The transition from our current IT guy to Biztek was handled gracefully by all parties. As a small business looking to wow potential customers, the Biztek team is seriously next level. A true case study on how its done. Weve never had such a memorable vetting process with a vendor.
The team at Biztek is fantastic to work with. Derek and his team are efficient and provide great service. If issues arise, they are promptly addressed. Derek came up with innovative solutions to adapt to our evolving work schedules and needs. We appreciate having Biztech as our IT department.
Great cyber security service!They are really in tuned with the cyber world and have products/procedures in place to make sure your company is protected.Their agents are very helpful as well, they help you every step of the way and are qucik to adjust. They make sure all your needs are met and help come up with soulutions for any IT problem.
Amazing customer service and dedication to their clients - I highly recommend!
Very fast and friendly service, great customer service!
Derek and his team definitely know their stuff!
5 stars for the crazy fast response, professionalism and expertise of the entire Biztek staff. We clearly made the right choice retaining this IT firm and team.We sincerely appreciate and pass on very high praise for the support we have received specifically from Zack H. The guy is not only a computer expert having solved many problems for us the last few months, but he is personable, good-natured and very customer service oriented. He went above and beyond working with the president of our company to identify errors in our master accounting file and get them repaired.Biztek should be your first stop for contract IT support…they will be you last for sure!