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Master Car Care
7223 Indiana Ave, Riverside, CA 92504, United States
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Master Car Care

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Ba
Review №1

I had an older model Audi. Need I say more? It was in for repair for so many things. Their service is excellent & they are always willing to go the extra mile. Ask for Yaz. He is awesome. Best place in Riverside, California.

Ju
Review №2

Master care has taken really good care of my automotive needs for the past 4 years and i highly recommend them 👏👏👏

Ci
Review №3

I have used Master Car Care a few times and Ive always felt like they are honest, up front and fair in pricing. Last time I called I needed to get in super fast and they found a way to accommodate me. They also provided me with helpful information about options for the car they diagnosed after I decided it wasnt worth fixing. I happily paid the diagnostic fee for the peace of mind of knowing what I was dealing with. If I had decided to have them repair it the fee would have gone toward the repairs.

St
Review №4

The service, quality and prices here are the best.Any problems call Yaz and hell take care of them.Good team,good reliable. people

Al
Review №5

Hands down the best mechanic in town. Yaz is extremely professional and always fair. I wont take my car anywhere else

Ly
Review №6

It was trial and error for a while but the guys got the job done! Im on the road again and no engine light. Great service! Great staff. Very hands on and helpful. Thanks.

De
Review №7

Broke my girls ac condenser fan plug and tried to cover it up, lied, and wont admit to fault or reimburse her. Steer clear, fellow ladies. NOT a mechanic you can trust.

Li
Review №8

Honest and fair. What more can you desire from car service? I highly suggest it. Owner is very friendly and takes very good care of his clients.

Ja
Review №9

This mechanic is amazing! Always fair and explains the prices for parts and labor! Wouldn’t go to any other mechanic

Ti
Review №10

They were able to get my car in and out in a timely manner. The manager was very professional and to the point.

Cl
Review №11

Had multiple things that needed fixed and got our van back super fast. Super friendly and honest. Even one issue I thought the van had, most places would have just took my money, they were honest enough to tell me it was unnecessary. Thanks guys!

Ko
Review №12

I was in need of a new clutch. I read some good reviews about Yaz and Master Car Care. I definitely felt comfortable taking my car to him. He told me what I needed to know and helped me find the best deal to fit my needs. There were no hidden costs and he got the job done just a day after he got the parts.

Om
Review №13

Tried to charge me $200 dollars just for an easy hose job....did it myself in less than 30 minutes and the hose was only 10 dollars

Ma
Review №14

Fair pricing and good service

Ti
Review №15

Love this place! They are straight up with you. They have great customer service! Ive brought in multiple vehicles and have recommended them.

Ch
Review №16

They keep my car running great & have very reasonable prices

J
Review №17

Good service & reasonable price

ho
Review №18

Great service and honest.

Ha
Review №19

Very trustworthy people who get things done in a timely manner for a great price.

Jo
Review №20

I was scammed by the manager of the riverside location.Caught him in the act and claiming to do repairs that where not done. His own mechanic pulled his covers.They tried to get me to pay 842.56 for a coolant flush shock install and steering column removals/ install.Steering column was never replaced it only needed 4 bolts tighten and a turn signal cam replaced.Witch there hard workers made clear that was all that was done and very simple for them and fast.The manger on the other hand still tried to convince me they replaced a hand full of parts but that was not the case.How i caught him was simple i asked him to show me all the old parts that he claimed he replaced and rebuilt witch he tried to tell me he did a full rebuild.lucky for me the guy who worked on my car was honest and said that they did not rebuild and replace but only tighten 4 bolts and fixed the blinker and brought only a plastic casing as proof, the only one part that was replace of the price of $14.34.The manager was thrown off because he knew he was busted.So out of a defensive tactic he said if i dont want to pay the 842.56 of work he lied about and wasnt done he would keep my car.I told him court is an option if he wanted.Then he decided to try and be my buddy and say how about we give a discount ect i said no i want to only pay for what was done and not made up on his end.He was unhappy i didnt want to pay him for his made up work that was never done and he couldnt prove.This went on back and forth for about 30 mins+.He couldnt prove any of the work he claimed was done nore did he want to prove it after his own mechanic threw him under the buss.To avoid a longer and more stressfull exsperince i told him to give me my keys and ill only pay for what was done only.So he made up his own invoice a seccond time that dropped down to $500 witch was still wrong but at this point it was causing so much stress to me and anxiety i gave in a paid for labor parts and a coolant flush that was never done so i could get my car back and be able to go to work.The invoice does not match up to the repairs that where done but was his only way to get paid..First invoice ending in 531Seccond invoice ending in 444Funny part is in first invoice the labor for a full rebuild was 190.00He charged me $375.00 in the seccond invoice that i did not agree to and also just dont add up.There is far more to this story that i will take up with corporate or small claims if im not paid back for that labor and coolant in fullMaster Car Care was caught trying to scam me with proof verbally and on papperwork and more then positive on camera aswell.You should be ashamed for trying to scam customers and after getting caught still scamming me under my nose on labor fees..Well your caught and i except you to redeem your businesses reputation and to be refunded for the labor on the steering column. Of 375.00 and coolant flush of 44.95This happen on 1/5/2018 they also had my car 3 days longer then agreed to witch was supposed to have my car back on 1/2/2018Witch cost me time and money and stress since this manager couldnt keep in touch and keep me up to date even after multiple calls trying to gwt updates but never recived any.I highly recommend no one to go here unless you are posotive on whats being done to your car/truck.The manager is a thief and a scammer and he should be ashamed of this..Hope to hear back from master car care or ill seek out legal assistance.

Ph
Review №21

I suspected a shop in Orangecrest was trying to charge me for work I didnt need, so I came here for a second opinion. Yazs honesty saved me lots of $$! Ive now been a customer for a couple of years and confidently refer all my friends here.

Mi
Review №22

Nice guys. Fast service. I like coming here.

Er
Review №23

Honest, friendly service

Ho
Review №24

Very honest and flexible owner. When I decided to not fix my 2001 crv he even bought if from me.

Ed
Review №25

We have taken our cars here off and on for several years. No more, we will no longer use anymore else. Master Car Care not only offers great work, but they hard to get your car back asap.

So
Review №26

Frequent customer beacause of the honesty these guys bring. They work with you, letting you know what needs and more importantly does not need to get done.

Je
Review №27

Honest and reliable, grateful I found this place.

Ed
Review №28

Guys are honest and have reasonable rates .

Ka
Review №29

Incompetent diagnosis lead to wasted $$$ on fixing things and the lights are still on.

Ja
Review №30

Professional workers 10/10

Ri
Review №31

Excellent

Po
Review №32

Its Clean & Orderly. They are very friendly.

J
Review №33

Bad customer service

Information
7 Photos
33 Comments
4.5 Rating
  • Address:7223 Indiana Ave, Riverside, CA 92504, United States
  • Site:http://mastercarcare.org/
  • Phone:+1 951-588-8213
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:7am–3pm
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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