Pierre at the Riverside office is amazing! He has been taking care of my families insurance needs for years now with Mercury. Its awesome to have someone you trust that is looking out for our best interests while getting you the best value for your money. Thanks again Pierre!!!

They always answer their calls with professional people with the right knowledge and understanding that makes business easy going. I have been dealing with this company 6 years plus now. Very recommended.

Kathy Molina went above and beyond in assisting me with my need for tracking payments for my fathers estate accounting. I had moved from my own home, and was paying for two separate houses insurance with estate funds. During the move I lost track of some of those payments. After explaining my dilemma to Kathy, she dug in with enthusiasm! Her kindness, professionalism and just wiliness to help went so far above the norm we see these days. We have become used to no customer service or bad at best. Kathy proved that wrong. She is an asset to her establishment and was instrumental in my search for lost payments and I cant thank her enough! Good job Kathy!

I had a great experience with Kathy today. I had made a huge mistake and was very.. well... somewhat frantic. On the other end of the phone was Kathy, she was so calm, polite and kept reassuring me that we caught everything, no worries and stayed on the phone until everything was resolved to my complete satisfaction and confirmed in writing. Absolutely Fabulous!

Great service, everyone is always kind and helpful and they get back to you as quickly as possible every time I call for help. Cathleen helped me out today and it was an easy process, she gave me all the information I asked for and got back to me within the hour about my policy. Prices are reasonable and overall I’ve had a great experience. Highly recommend.

I’ve been using Preferred Insurance to cover my last 3 vehicles and now my home. They’ve always been prompt and professional whenever I have a question or would like to make changes. I actually moved a couple years ago to the opposite end of the state and I continue to use them for all of my insurance needs.Working with them over the phone or via email has never been an issue. I also trust their opinion on the coverage options I may need so I’m always sure to ask them to review my entire policy when I make a change for any suggestions.Keep up the good work guys!

This place has helped us so much! They are professional, courteous, helpful, and always help out with discounts. Its super painless to get a quote, remove and add vehicles and answers all your questions with patience. They even off discounts when bundling car and house insurance. Preferred Insurance is the place to go. Thank you Preferred Insurance and to all the staff!

Pierre abs his team have been my insurance broker for over ten years, and I couldn’t be happier with the level of customer service they provide. They are always friendly, professional and helpful. My parents and siblings also use Preferred for all of our insurance needs.

Lorena at Preferred Insurance was kind and patient with me. She answered all of my questions and made the whole process of getting full coverage for my new car quick and easy. Highly recommend Preferred Insurance for your insurance needs.

I have been a customer of Preferred Insurance for years and always they have provided great service. All the personnel is amazing and very professional, they always make sure my needs are taken care in a timely manner.

I love my experience with Pierre and crew. Competitive rates and very responsive whenever I have questions!

Kathy is always very helpful. She respond right away and thoroughly addresses our questions. Also, finding us the best possible rate remains her priority.

Been provided with excellent service for about 15 years from Preferred Insurance! Still with them even though I’ve moved across the state. The staff always delivers what is needed and always meets or exceeds my expectations. They are also very responsive in my requests with fast follow up. I don’t hesitate if I am getting the best rates as I feel they take great care of my bundles.

My former insurance company prices were ridiculously high and getting worse. I had them for over 30 years.Pierre was very helpful and explained our different options.Now we have changed our vehicles and now our rental insurance over to Mercury. The prices couldnt be beat!

Great customer service. The best out there! Pierre was able to help me out with my new policy and he got me all taken care of. I would definitely recommend him to everyone out there that’s looking to save some money.

Kathy Molina provided us with outstanding service. Kathys level of professionalism and attention to detail will exceed the expectations of the most discerning client. Excellent service, great products!

Very professional and attentive, I went in and explained the troubles I was a having and Kathy had helped provide the best choices available. After walking out the door, I honestly felt extremely relieved and excited for the rest of the day. Thank you Kathy Molina!

These people are just great. Any time I call for any reason they are quick to help!

I have used this company for over 6 years. They are always super helpful! Nothing bad to say.

Preffered Insurance is the best! They have always been so helpful, extremely professional and informative with the options that are right for you. Never in my 4 years with this agency have I ever had a problem with the employees or my insurance- as they are professional and the sweetest. Definitely an agency you can trust!!

Outstanding service! I dealt directly with Pierre who was very instrumental with explaining all the policy terms and was able to provide the most competitive rates. Will definitely be doing business with them for all future assets. Very happy to work with Preferred Insurance

Lorena was extremely professional and helpful. She went above and beyond to get me the quote that best worked for me and was extremely patient with all my questions.Definitely gonna keep using this company thank you !

My agent Lorena Duarte was very professional. All my policy needs we met and all my questions were answered efficiently. Highly recommended

I’ve been with them for over 2 years now. They are always professional and courteous. Willing to work with you and actually help keep your insurance. Highly recommend!

Very friendly, gets straight to the topic, knows what there doing, definitely the best place!!

All employees at Preferred Insurance are great! Great customer service! Anytime I have a question, someone is able to respond in a timely manner! Everyone is helpful, knowledgeable, responsive, and friendly!

Excellent customer service and great rates! I signed up last March and my rep Lorena has always assisted me with any questions I had. They help you every step of the way and respond quickly. Highly recommended!

Lorena has always been super professional and knowledgeable. Love working with this company . I have been been with them for 3 years and they have yet to disappoint me!

Fantasic customer service. Pierre and his team truly care and take the time to find you the right product at the best price. He makes obtaining insurance and keeping the right policies easy. I have referred many people to him and will continue to do so.

Pierre was AWESOME!!! Thank You for helping me save over $800 a year on my Homeowners Insurance!

I highly recommend Preferred Insurance. They are very responsive and continue to meet all my insurance needs. I have recommended friends and family members and they too have had nothing but positive interactions with Progressive Insurance.

We have used them for 18 years, they are the best

Ive been with Preferred Insurance for several years now and i am always pleased with their business. PIERRE is awesome!!! He helps me with what i need and will guide me on decisions that im not sure about

I have been with them for years. They have always made me feel comfortable and at ease. It does not matter what the problem is, that I need their help with. I leave each and every time feeling better and reasured.

Pierre did a great job of giving me a reasonable price for a comprehensive auto Insu coverage and answers all questions asked. Very professional and knowledgeable ; he made it easy for a new customer like me to complete d transaction successfully...

Not one to write reviews, but had to write one for Lorena at Preferred Insurance...shes always so welcoming over the phone..always willing to assist me with my car insurance needs...Thank You Lorena for genuinely helping me out with my insurance...Customer Care at its finest!

Ever since i got the insurance withem the agents have been helpful. I emailed them today at 6:40 a.m. to delete a vehicle and update my address and everything was taken care of within no time.

Awesome customer service fast paced and will find you the best price highly recommended.

I’ve worked with Lorena for a short time and hopefully in the future, even though we didn’t go through the policy her attentiveness and response to detail is top notch and you won’t see this type of professionalism anywhere. I definitely recommend this company especially Lorena to anyone looking for insurance.

It was Great having them assist with my insurance needs. Thank You

I’ve been with Preferred Insurance for well over ten years. They have excellent customer service, knowledgeable agents, and they work with reputable insurance companies.

Pierre and Kathy always very very helpful. Would definitely recommend.

The staff is always very helpful and knowledgeable. We have our car, home and earthquake insurance through them and I would highly recommend them.

Always pleasant and very helpful.

Always listen and resolve issues in one phone call

Awesome staff! They were very nice I talked to Kathy and Lorena very nice girls! They gave me a really good insurance Thankyou so much!

Great costumer serviceBest insurance highly recommend!

Very responsive and attentive to my insurance needs. Will continue to do business with them!

Been with Preferred Auto Insurance for over 7 years and honestly have nothing but good things to say about them. All of the staff is courteous, professional and informative. Pierre is the best in the business and I feel as if he set the bar years ago on how a customer should be taken care of. Highly recommended as they will take care of you at a reasonable price.

I have been dealing with this business but quite a long time and I really thank you. Great job Kathy you go girl👍😊

I was working with Lorena Duarte. She gave me a rate that I really liked for my Nissan Titan. She also then mentioned if I would like to be a part of the real drive program to make my payment less. Then she provided another rate that I liked even more.She made this process nice, smooth and easy all through email. This company has a good reputation on yelp/google and I can say its been possibly the best when dealing with insurance. They stand out from others I have worked with. Thank you!

Pierre is very helpful and knowledgeable. Thank you Pierre!

Lorena answers calls/emails/requests promptly and in a professional manner. Recommended.

Seemed like good service at first, but then you realize theyll charge you high broker fees for any little thing. I understand a high enough broker fee to setup a policy, as there is a good amount of paperwork involved and whatnot, but after that maybe work on a reasonable fee to retain customers and make them feel like theyre not getting ripped off.

Pat with Preferred Insurance is amazing, I highly recommend his services. He made shopping for commercial auto for my business a breeze and I was thrilled with my rate! I was able to pay and start coverage immediately and with such ease! Very professional, polite and helpful!

Preferred Insurance is great, Ive had all my policys with them for years from commercial, home and auto insurance. Theyre always making sure my policys are at a competitive rate when Im renewing. I have recommended preferred insurance to my friends and family. They switched over and theyre happy with the excellent service, and low prices.

The staff is always so friendly and professional. They make sure all my questions are answered. Brenda helped me get not only a great policy but at a great rate and she is so friendly and helpful. I would highly recommend Preferred Insurance to everyone!

I have been a customer of Preferred Insurance now for approximately 6 years. Currently insured for home, auto and motorcycle. Hands down the best rates. Pierre and staff are always professional and very helpful. I would highly recommend their services.

I have been purchasing Insurance with the Preferred Insurance team at the Adams Street office in Riverside for over 15 years. Occasionally, I compare my current insurance rates/costs with other insurance companies, and have never found anything even close with what the Preferred team has been able to do for me consistently all these years. Additionally, over and beyond the very affordable coverage I have benefited from, I have had the pleasure to interact with Patrick, Pierre, Brenda and Kathy when renewing a policy, making a payment over the phone, or any other insurance related business, and have always been received and dealt with in a very professional and friendly manner. The only advice or change that I can offer would be to clone each and every one of you guys and set up another second very outstanding office where even more good people can have the same fine insurance services and positive interaction that I have enjoyed! ;o)

Dont waste your time its super expensive.

I have been with preferred insurance for 15 to 20 years or more. Pierre my agent has been with me this whole time and has taken the best care of me and my vehicles I wouldnt go anywhere else they are the best. Everyone in the office is so helpful I have never had a complaint any questions theyve always answered quickly and accurately couldnt ask for a better agent or agency

Hands down the best Insurance Company Ive ever had. It is family owned and they treat every customer like a friend. I started out using them for only Car insurance and now they do my Car, Health and Home. Best rates and best customer service you will find.

Professional and friendly service. They saved me about 25% a month when compared to my previous provider with better coverage. I would and have recommended them to anyone

I have multiple policies with Preferred. Their customer service, pricing, integrity, and willingness to go the extra mile cannot be beat! I would recommend them to anyone I know. I would give them six stars if it were an option. A+

My insurance handler Pierre is the absolute best. He not only got me the lowest price with the best coverage possible, but he beat out several other companies I had also contacted. My previous notion was that in So-Cal, the most affordable insurer I could get, would be found through AIS. Man was I wrong. Pierre at Preferred Insurance used the same coverage plan through the same insurance company that AIS did, the only difference is that Pierre gave it to me straight, without upscaling my monthly cost. I saved $26.00 a month with Preferred Insurance over their leading competitor. I am a very Happy customer.

By far the best insurance company I have gone through. They make things very easy, great rates, and their staff is always upbeat and polite. Thank you!

Always been impressed with their level of customer service and professionalism. Would not hesitate to recommend them to anyone looking for an insurance company with knowledgeable and competent staff.

Great helpful people

Ive had preferred insurance as my auto and renters policies for over ten years now and i have to say that ive never experienced a more professional business when it comes to insurance. Now that they also do health and life policies you can bet that ill be signing up for those as well. Pat has not only been my insurance agent but also a friendly go to guy for everything insurance related, even if I felt i might have a dumb question he treats me with respect and is always helpful. If you are in the market for any kind of insurance, I highly recommend Preferred Insurance, not only is their service great, but also less expensive then the rest !

Great experience! I got my car, motorcycle, and renters insurance for less than $150 for all a month! Definitely reccomend coming here!

Absolutely awsome staff!!! Everyone is so helpful and very sweet!.Ive got no complaints! They are always ready and there for us when we have questions and concerns about everything we nees. Id rate them 100 stars!!) Keep up the great work !!

Im very much satisfied with Preferred Insurance. I have been using this insurance for the last 15 years and have no worries at all.

My whole family is with this company, also I once had an accident and had to cancel once and then start over once my car was up and running, once I started over the new policy due to no tickets as well they found me something cheaper, than what I was paying for liability! Happy camper. They will always find the best convenient prices, and the employees are awesome! I recomend Preffered insurance for most younger people with no tickets !!

This is my preferred place to be! They are awesome and make the insurance process fast and easy! Wont go anywhere else.

I love that its family-run, they always get back to me in a timely manner, and they always make sure that my needs are taken care of. Best insurance company ever!!!

Very polite and helpful. Was in and out with in 30 mins. Way better then freeway insurance.

Pierre is so much help! Great costumer service! Highly recommend it!

They guys over at Preferred insurance always help me make sure im satisfied with their service! Everyone here at Perris Auto Repair Center uses them for their personal vehicles and our shop insurance. Thanks guys, for always being good to us!

My family and I have had Preferred insurance for years and we absolutely love them. I would definitely recommend them to friends and family as a matter of fact I have

They are super helpful and friendly, overall great customer service, will recommend them to anyone. Ask for Kathy or Brenda, they are awesome.

This place is so great and very helpful i appreciate them so much me and my family and friends all use the great place go check them out

No matter what they will work with you for the best deal Ive Ben with them for about 7 years

Great customer service, Walked in and got my car insured within 30 mins! I highly recommend

Staff is very friendly! Always keeping us informed. Been with them for about 4 yrs and no issues.

Ive been with them 5 years would go anywhere else Im happy with them

They are fast experts plus excellent attention to details coupled with great customer services

Always friendly and helpful. Best rates I have had for my cars, even with an accident and ticket on my record.

I like Preferred Insurance i am with them for about 6 years now and i never had eny complaint😁

Highly recommend it. Great service and the best insurace place

Good service. Great rates. Very hepful staff.

Quick, professional and friendly. Low cost. Must try.

Good friendly service. Very helpful and patience.

Family owned and operated great service and always helpful.

Simply fast no questions asked talk about gettin things done didnt even have to blink

Hands down BEST insurance company out there! Family owned and thats how you feel every time you leave, LIKE FAMILY #SEMPERFIDELIS

Great staff and awesome service been coming here for years they never let me down

Quick response time and excellent customer service!

Great customer service great people great place to get insurance they help you to get the best insurance in ur budget would recommend everyone to go there and get insurance

I would recommend Brenda for her fantastic service and great attitude all the time... Thank you Brenda

A++!