I was stuck and the car wouldnt start and he got there, tried to see the issue and got us out of there. Amazing work, affordable price, and got us out of there quickly. Definitely would recommend
So professional and very friendly. Our car broke down on the side of the highway. Thomas towing & recovery was there within 30 minutes. Even after dropping us off at service center for our car. The driver helped us out by showing us where the drop box was for after hours services.He was so helpful and I would definitely recommend this company to anyone in the Richmond area that has towing needs!
This is my go to company for towing related services for my car. He is someone you can trust with your car. This company is extremely reliable and prices are fair. Anytime I do something such as lock my keys in the car or get my car stuck in a ditch, Mr. Thomas is available and arrives within a reasonable time (30 - 45 minutes ). Great work ethic.Keep up the good work!
I’m not one for writing reviews, but I just had to express my gratitude for the prompt, reliable towing service provided. Avin was so courteous and out of four companies called, he was the first to respond. I’ve already given his number to my daughter and my friends. Would surely recommend and not hesitate to use his company again. Top notch service and customer care.
My wife bought a new motorcycle and they showed up and towed it from the dealership to our house extremely fast. They are very professional, friendly, and helpful. These guys are definitely keeping a slot on my contact list on my phone.
After getting the run around a pricing gimmicks from all if the brokers Avid if Thomas Towing was straight forward, easy, flexible and very reasonable. He got our car which was inoperable to our new home 75 Miles away with amazing efficiency. He was nice enough to help us get in tucked away in a garage and even gave us great ideas on the new house. Hes a true gentleman and entrepreneur and whenever we need towing we will come to Thomas Towing!
Thank you so much Habin (sorry if I misspelled your name) and the company for coming out all the way to help with a tire change :’) made my day so much more easier! Such a cool guy! Highly recommend reaching out to this company^^
This company helped me out of a jam, moving a 2,400 lb floor safe from Richmond to Prince George after the first company I scheduled canceled, after they were already late. Thomas was able to get an off-duty truck and driver in quickly, and did the job timely and professionally. It cost me more than the first company wanted (they canceled), but much less than a safe moving company. Many kudos, thank you very much guys!
My daughters car became disabled in a Powhite toll lane with our granddaughter. Thomas Towing came out promptly, was very helpful, polite, and professional. They took the car to our home and parked it where I asked with no issue. They charged a very reasonable amount and even gave her a break. They didnt use the circumstances to try to gouge. Other tow companies wanted her to wait at least 90 minutes in a toll lane. Definitely recommend Thomas Towing and Recovery.
If you want your car towed right on time and professionally, I recommend Thomas Towing.Very Reliable and fast also cheaper than any towing in The City of Richmond Virginia. I was very impressed with the customer service I received....Rated 5 stars from me!🤩
This by far was my best towing experience. Believe me I had my fair share of towing experiences lol. Thomas was quick, very professional and efficient. I will definitely use them as my go to for towing emergencies. Thank you again
This place was amazing. My starter went out on my car and the owner helped me get it started one last time so I could park it. Also he was super like positive when I obviously was not in a good mood. I would give it 20 stars if I could.
Great service! Abin was very professional and did a fantastic job in getting my car. Will definitely use them if I ever need anything in the future!
I was very pleased with the tow driver. He eas very courteous.during a stressful time . I recommend them and definitely have them in my contacts fir future use. Thank you.
Called Thomas Towing and they had someone to us in 30min! Great price and excellent service! Abin was professional and friendly and put our minds at ease and us back in our car! 5 stars doesn’t seem like enough for this class A service!
Absolutely fantastic experience with Thomas Towing. Professional, courteous, and cordial. Worked through a tight spot where my car couldnt put in neutral due to a dead battery. Fair pricing and top notch service. Im new to the richmond area and Thomas Towing made me feel like Id been here forever. 100 percent recommended.
Great work. Efficient.. Super.
Loved our tow man Abin! he was fast, efficient, and super knowledgeable on our truck! He towed us home and helped us diagnose our problem with a great attitude! We also had a great conversation on the way home! Definitely recommend and will definitely call him for any service!! Thank you Abin!!
Super fast service- came in less than 15 minutes! Gave me a great price and made a call to help me get a good deal on a new tire. Definitely recommend this company!
The best tow, so friendly and helpful. I think the person who helped me was named Abir and he was the best.
The gentleman was so sweet and helpful! I literally text him the pickup and drop-off address from the comfort of my couch then paid him over the phone. He wS ver fast and efficient. Great business 👌🏾
They responded quickly and responded creatively to a car that is tough to tow. Great service.
I recommend Thomas Towing this driver is amazing!! He was fast and on time to get me hooked and picked up off of the side of the road! I would gladly use his services again! He was so accommodating I was able to pay over the phone with my credit card and he was very reasonable @ $95! Call Thomas if you want to get off of the side of road fast!!
Fast service, professional and reasonably priced. Would definitely recommend.
By far the best towing company in Richmond - if you are stranded on the side of the road, call them!
They got to me within 15min of me calling and got my truck unstuck from a stump I had accidentally jumped it onto. Awesome service.
Super fast! Really nice, great price, these are the guys to call!
They were very professional and helped me out! 10/10 recommend!
They really helped me and got me answers FAST for what is going on with my car. While also being nice and helpful with all my questions.
Really nice people. They towed my van, hassle-free, in 20 mins for below my expected price, 10/10
Thank you so much for your service this evening. You are an excellent Towing service, very fast and efficient. Extremely hospitable too.I recommend this Towing service to everyone I know that live in the Richmond area.
I HIGHLY RECOMMEND THIS TOWING SERVICE. He was professional, QUICK, and affordable.
Great customer service right on time for a big semi truck
Very prompt, came and worked with me to have my car towed since it was in a crammed parking lot. Loaded it and delivered it very quickly. 10/10 would refer a friend and use this service.
I was at wawa just getting off of work it was very hot outside they pulled up and helped no questions asked
Was fast and went the extra mile with professionalism
Abin Thomas was amazing! Very professional, polite, quick and I give him 10 stars! We had to get our car towed and waited for a different company who said that theyd be there in 30 minutes. After waiting for over an hour we decided to call Thomas. He told me 30 minutes but he was actually there in 15.Highly recommend this company!
Great Job and a Great Price! Thanks
Needed my car towed from a very difficult location in a parking lot, and he came and immediately did what he could and had to to organize the movement of my car, given the wheel was locked. HIGHLY recommend for any tow situation you’ll need!
Abin helped me out of a jam today and towed my broken-down car to the mechanic. I was bummed about the car, but Abin was a bright spot in the whole experience. Hes a sharp young dude and very affable. Worked quick with no fuss. A broken car and getting towed suck. Abin made it a good bit less painful. Im always happy to support locally owned and operated businesses, like this one. I hope I dont need a tow anytime soon. But I know who Ill call if so.
I called Thomas, the owner, mid-afternoon earlier this week after I’d been involved in an accident and my car wasn’t drivable. He was there within 30 minutes and was very reasonable with his rates!! We had a great chat (given the circumstances) on the way to the body shop, and he even helped me make sure that we dropped it in the right area at the body shop - I feel like I made a friend in Richmond that day!! Definitely give him a ring if you need a tow - he’s dedicated, and a really kind and hard-working guy.
The guy was really nice and helped out in a pinch. But he said hed be where I was in 20, and got there in an hour. No biggie though
Got my car towed today to a tire place because one one of my tires blew up yesterday. They showed up on time, navigated through my parking lot which is gated, gave me a ride in the truck, secured my car properly, dropped it off gingerly and were generally great all around! Highly recommend!
GREAT service was on time & ready. Got my stuck vehicle from out the muddy drive way quick and fast!!! Very professional recommend there service 5 stars from me ‼️
Thomas was very fast, very sweet, & very professional! I instantly felt safe upon his arrival and he’s extremely reasonably priced!
Very fast and proficient service! Wasted no time 10/10
Fast, friendly, and reasonably priced! Clean equipment and safe transport, HIGHLY RECOMMEND these guys👍
This company is highly professional with great timing. I had my car towed in no time and not even expensive! I would call them again and highly recommend if you need a tow
An excellent outcome to a car breakdown on a major thoroughfare. Thomas was 3rd tow company I called. Telephone customer service excellent. I was assured they would have a recovery vehicle to my location within 30 mins. Recovery truck arrived as promised, my vehicle was quickly loaded and off we went. Driver is professional and genuinely intends to make his part of the experience a good one. Driver went above and beyond the requested service to make sure vehicle got to its destination and that I arrived safely st my destination. Would definitely use Thomas Towing again and will definitely recommend when opportunity arises.
Just an all around great experience.
My son broke down on 95 while driving from PA to FL. It was going to be hours until we could get to him. I called Thomas Towing and he picked my son and car up within 15 minutes and took to a safe location. Price was very reasonable and he was super helpful and very friendly to my son. I highly recommend!!
I was looking for a towing company all morning I finally came across Thomas towing and recovery I’m so happy I did they were on time and friendly. Im upset I forgot young man name that came and towed my car but give that man a RAISE! And i also appreciate the fact he had on his mask. HIGHLY RECOMMENDED.
Excellent service on time and fast to solve iusse will call them every time
He was very prompt on time .He was very professional and nice .
I called 12 different company’s trying to get my rv towed and they all said they couldn’t do it, until I called Thomas. He was able to get it done without a problem, was on time, and professional. Would recommend to anyone needing a tow.
Thomas abin came in the clutch💪🏼 Towed my beamer from hull st to the crib ...man very professional and about his business ..good ride experience great person all around
My son needed a tow after his car was making a strange noise when driving. We called Thomas and he came right away. He asked us what the problem was with the car, took a look at it and was able to identify the problem (a bent plate next to the rotor, which was caused by the recent replacement of an axle). He fixed the issue by bending the plate back in place and we were able to drive away, so no tow was needed. We paid him a reduced rate for the service call. Spectacular service and a really nice guy! I will call Thomas Towing again.
Arrived so fast in 10 minutes. Neighborhood, after closing time, others were busy, I thought I was stuck. Really came through for me. Got me started quick, and was considerate of whether the vehicle could perform to get to the shop. Thanks
The owner come out and help to figure out what was wrong with my vehicle. Very helpful and and he went above and beyond the call.of duty. I will definitely use his towing services again in the future. Thanks for coming out to my aid.
Thomas towing was very fun to work with. His price was the best after calling about four towing services. He was very communicative throughout the entire process. I will use him again and again if I need a towing service. Thanks Thomas!
Abin is amazing. Needed a tow in a hurry and he showed up in like 15 mins and got it done quick. Highly recommend.
I live in Raleigh and my engine died on 95. I was able to pull it off near VCU medical. I called another towing company and they were HORRIBLE. They took forever and kept telling me it was going to take longer and longer. I Googled tow trucks in Richmond and found Thomas Towing. WOW! In 15 minutes the car was up on the tow and they just couldnt be nicer. The owner did the job and he was worried about how long I had waited, if I had a ride, and if I was going to be ok.He is so great, that I had the car towed one place and then they couldnt service it so now he is towing it again. Keep this number on file if you live in Richmond. What a great operation. Seriously.
Abin was not only extremely professional, he showed up faster than any other towing company has. He was extremely nice, started conversation and even updated me when he dropped my car off. 100% would recommend to anyone looking for a tow!
Car wouldnt start, didnt think it was the battery because i had just had it tested and was told it was good, so i called thomas towing and he came and picked it up from vcu campus and diagnosed it to actually be the battery, started her up for me and charged me $80 for the tow, super quick and super professional, would recommend if in a bind in the Richmond area
These guys are wonderful. Very professional, timely, and very personable. I had a flat tire on my motorcycle on a Sunday, when nothing was open, and the guy from Thomas’ took me to Auto Zone, got a tire plug kit, and fixed my tire for me...definitely went out of his way to make sure I was ok and back on the road. Great service and great people that wanna make sure you’re good to go!
Great service at a reasonable price!! Very professional & courteous.
Extremely nice, understanding, and conversational. Gave me a great price and offered to help even more than he did. Perfect in every way.
The brother was right on time. There within 30mins. The value for the tow was a blessing. I recommend Thomas Towing to anyone in need.
Mr. Abin Thomas made a difficult situation tolerable. He has a charming personality and provided excellent customer service. He worked with me in a professional and friendly manner. He utilized effective communication to keep me updated. He was punctual and courteous.Most of all his prices were very reasonable.I wholeheartedly would recommend Thomas Towing to anyone needing Towing services.
On time, respectful, reliable, very nice, helped me reasonably priced towing definitely recommend specially being a single parent hard to make ends meet and god sent him my way even tho I was broke down on side of hiway he sent this man to come help me and got me home time sufficient
Great service!!! I have used this company many times. Always been on time and doesn’t over charge like most towing company do. Highly recommend this company!!! Thank y’all!
I called a lot of places and no one would come save me. I called Thomas Towing and they was there to get me in 30 minutes. The driver worked very quickly and got me back home safely, he was also very polite I will most definitely be calling them again if I need a tow.
Mr. Thomas was very professional and polite! Had a difficult situation that he was able to assist me with. Kept his word, was on time and I highly recommend his services! Thank you Thomas Towing and Recovery!
Very profesional and good interaction with the customers, im sure ima call them again if i need
This company is fantastic! I’ve had multiple toes from them and they always service my vehicles A+. I used to use other companies but for them to be up and coming they know what they’re talking about. I will definitely recommend and continue using in the future when I need help! GIVE THEM A CALL! You will not be disappointed!
Abin came to rescue my daughter! He was prompt, very efficient and an absolute sweetheart. His prices were the most reasonable I have ever spent for a tow! Will definitely use him in the future. Thank you Thomas Towing!
Awesome guy was fast and very helpful made sure my truck didnt get any more messed up then it already was definitely will be calling if I ever need him again
Abin went above and beyond for me! Extremely professional and great energy! Will definitely be calling him from here on out!
Very Professional Service. Good Price. On time. Very Friendly. Also the guy likes Dogs.
CANNOT STRESS THIS ENOUGH: Thank you guys so much! Thomas Towing helped me out of a jam on a Holiday evening; I was stuck in a tight, heavily trafficked parking lot on the evening of July 4th with a car that would not pull into gear. Mr. Thomas showed up and eagerly went to work to get us moving. He instantly identified, taught me about, and fixed the problem. To top things off, he checked in to make sure we had made it safely to the garage I planned to drop my car at. Will ABSOLUTELY call them again and suggest them to all of my friends. Thank you, again!
Very fast, reliable and professional. I would definitely suggest using their services in the Richmond Va areaThanks again ! !
Aveeno big timecame through
Great person to work with!
Called a few places for a tow before I got an answer on a Saturday morning. Abin arrived within 25 mins of taking my call, texted to stay in contact and get address, hooked up my car that wouldn’t start from the rear in my garage and loaded it up on tow truck from city alley, super quickly. Towed to my mechanic down the street, accepted payment via Zelle. Super quick, easy, pleasant to deal with, makes great use of technology. Highly recommend! Cool truck with remote control winch- wish I had take a video for my nephew he would have gotten a kick out of watching!
Called them up, and within 30 minutes they were on the way and were super helpful. Awesome service.
Guys, let me just tell ya. Thomas is the MAN. Friendly guy, doesn’t take advantage of people in a tight spot, like you always are when you need roadside assistance. Thomas showed up personally, just to jump start my motorcycle. We talked about my bike, he took a picture - super friendly young entrepreneur. Can’t recommend him highly enough.
I highly recommend Thomas Towing. I dont even think about any other service but this one. He is so compassionate and sensitive to a customers needs. Call Abin you wont regret it.
Great service! So nice and professional - great attitude and very willing to help out! Will recommend this company to anyone that asks!
Called and he was it here in no time at all. Very professional and courteous
Best experience (first time calling a tow), they gave great customer service especially after the experience I had with the first towing company I called before him (j&r tow read my review on them) he shows genuine concern to his customer needs, I definitely appreciate this company !
I was in a pinch and needed a tow. Was referred by a good friend and Abin gave me excellent customer service. I will certainly recommend to my friends and family!
Very fast service, and impeccable customer skills .. I’d definitely be using this towing service whenever I’m in need .. im super satisfied with my experience thanks Thomas ..
Abin provided quality customer service addressed all of my needs in a professional manner. Getting your car towed can be a stressful but he put us at ease and really helped us out. I highly recommend him.
Friendly, professional, timely and affordable. I simply could not ask for more. I definitely recommend and will definitely use again.
Best price of all the places I called & very fast service. Abin & Kamir were both very kind & made my towing experience stress-free. I would definitely recommend calling them if you need a tow.
Great guy. Super helpful. Helped out at a rough time.
He was awesome he saved my day I was locked out ta my car flagged him down in traffic and he was very happy to assist me getting in my vehicle he was also very very reasonable
Thomas towing helped me so much. With great prices. And reliable services.