THIS COMPANY LITERALLY STEALS PEOPLES CARS AND CHARGES THEM THOUSANDS FOR HOLDING THEM. DISGUSTING BEHAVIOR, DO NOT USE THIS COMPANY FOR ANYTHING. I hope they get sued
Pretty great guys that are fair in prices and provided professional service.
Very very bad service both the driver and that woman r unprofessional what they called office its very filthy the whole area is just a mess and not trusty they steal things from peoples cars they stole my ipod when I had the accident!!!Please dont deal with them
Hands down the ABSOLUTE WORST towing company to rely on! HIGHLY UNPROFESSIONAL. They are NOT reliable. I warn you DO NOT do business with them! They tow for a complex I live in. COUNTLESS nights I’ve come home from work, and I have NO WHERE to park due to people parking without a pass. When I call them to inform them, they LIE and say they are on their way. THEY NEVER COME! A few days later the problem arised again. Now they NEVER ANSWER THE PHONE. But yet they are a 24hr/7days a week company. This company is a JOKE! Unprofessional and LAZY!
The absolute WORST towing company. They lie & steal!!! Very unprofessional. Manager will not provide me his name. They towed my vehicle less than 12hours when they were not suppose to! Contacted the state police & Henrico county police department and they all have caught this man in a lie. We are in the process of filing a civil lawsuit with my family lawyer as the police department requested for us to do so. They wrongfully towed my car that had a flat tire off the side of the highway with a white shirt in the window, came back to the car a few hours later to replace the tire and my car was gone! Charged me $200 to get my car out when they only had it in their possession 40 mins according to the manager! The manager laughed at the situation. Then lied stating that we had an appointment when an appointment was never set up so had to wait until 2:45ish until someone showed up for me to even get the car from them. Prolonged the transaction and was trying to charge me double for absolutely NO reason! The trooper even stated that the vehicle was not suppose to be towed in that short amount of time. I will not let this go, I do not agree with treating people like this. My lawyer is already been contacted and will be taking it up with the courts to get this taken care of. I recommend anybody else that is dealing with things like this from this company or MANAGER to also file a lawsuit. This is not okay and something will be done about this. The company needs to be shut down.
Tim, the driver, was extremely professional and courteous not to mention quick. He was at my car 20 minutes after I called!
Fast...had 2 wait only 10mins 4 them 2 show up
Avoid this one,bad service and they r not trusty,they can steal stuff from your vehicle.yes,it happens to me.
The driver is stealing ur stuff from the car worst towing experience u can have if u deal with these kind of people they r unprofesdional.not recommended at all.