I started at Crunch a month before the pandemic and started doing personal training last Summer with Seth. In this year, its been the first time that Ive been this committed to going to the gym. Seth makes working out much easier, even during a hard workout that hes pushing me through he makes it fun so it doesnt feel that bad. Seth has been one of the best part of my gym experience, I am definitely much stronger than I was last year.

Ashley has been so helpful in progressing my lifts. She is knowledgeable and right on time with communication. It is so great to feel like I have more than a trainer but a cheerleader in her.

Outstanding CLEAN facility with a wide range of equipment. Professional and respectful staff. I signed on for personal training and couldnt be more pleased. Steve Mongno is a pro. He communicates well, is super qualified, has a great sense of humor and has an easy manner in the gym, providing balanced and timely feedback according to my performance. Its nice to look forward to working out again. Worth every penny.

They get 2 stars from me for price and equipment availability, but deduct 2 because: they never seem to open on time on the weekends when I have the LEAST amount of time to workout and the locker room is more often dirty than clean. As I sit here now, its 25 minutes late opening. Double checked the website and FB page just to make sure I wasnt mistaken since it is a holiday weekend, but nothing noted except for early closing ON labor day. Unacceptable.

I’ve been working with Ashley as my fitness instructor since March, and she has been so great and encouraging. I switched gym locations in order to keep seeing her, so that should tell you everything!!

Get training sessions through Jasmine. She is fantastic. She will work with your body type, structure, proficiency and experience to design a program that will benefit you the most and then modify it as you start excelling. I have had 9 major surgeries and no other trainer would touch me. Jasmine was the only one and she helped me so much. Couldn’t recommend her more.

Love this gym. Great rates, friendly staff, new and clean equipment

Joined recently and was impressed with the condition of the facility and equipment. Even had personal training with Jasmine. She was really good and helped with great pointers. 5/5 would recommend.

This review is solely about the training. Jasmine Richey is hands down the best trainer I’ve ever worked with. She’s always looking for new ways to push you and always trying to get the best out of you every second of the workout. If you’re reading this please swing by and just have a conversation with her and you’ll see for yourself what I mean.

Jasmine is the best! She pushes me to work harder than I think possible. Her workouts for me are adapatable to a life on the road and she explains everything. Great trainer and great gym!

My personal trainer Charles is the best! As an older member he challenges me enough that I remain motivated while working around my limitations. He’s flexible with our schedule and keeps me entertained. Thanks to him I’m getting my pre-COVID strength back. Highly recommended.

I have a personal trainer with Crunch, her name is Ashley! She is amazing, I am so greatful for the experience with her. She is helping me get to my goal I am so close! She not only helps keep me encouraged, but has changed my mind over the gym and taught me to give my self grace and to have a better/positive tone with myself. I was a drill sargeant to myself, now I am still slightly a drill sargeant, but that is when Im trying to push through a set and when Im done whether I could finish it or not I now reinforce that with a postive affirmation. I am so greatful for her!Thank you so much!!!!

Signed up at the gym today and spoke to Marlin on the phone and he was very informative making sure that I knew the difference between the different memberships! I came in the club and met with Paul, the assistant general manager, who finished out the process and he made me feel welcomed and apart of the crunch family! Super encouraged to be apart of this gym! If your looking for a place to workout in the Midlothian area I highly recommend this one. I have been in this industry for about 5 years and this facility is super clean and all the equipment is super awesome

I wish they’d turn ALL the TVs on. You’d think it would be the job of the person who opens the gym every morning to turn the TVs on. And the towels for wiping down the equipment should be placed in the container that holds them, not just placed on top of the container. And bathrooms could use some attention!!!! Otherwise good gym.

My husband and I definitely took this gym for granted. We’ve moved and have been trying to find a local gym that is even HALF of what this Crunch was. We’ve been to a few close to us (even some local Crunch gyms) and none of them compare 😩 this gym was so well kept with all new equipment and plenty of it! We are so sad to leave behind Crunch Midlothian!

Great people, great atmosphere. Got a great initial fitness eval and my trainer, Charles Austin, put together a great program. Already dropping lbs, BMI and adding muscle.

They need people in there cleaning all the time. Suggestion gave out towels to wipe there machine down after every use. No staff is wearing a mask, Im nervous about working out, i wish I could get my money back.

Nice and clean, plenty of machines. Havent tried the classes yet, but they have some good options. Friendly staff.

Jasmine Richey is a fantastic personal trainer. Smart, thoughtful, good communicator—a joy to work with.

Fantastic gym! Staff is awesome! Great place! Love love love!!!

You should be VERY wary of giving these folks your credit card or setting up auto-billing. I have already closed out my contract and they are continuing to charge me totally against the member agreement. Management has stopped responding to communication to leave me to deal with the bank.

I have been a Crunch member since they opened in Scotts Addition. I recently moved my membership to Midlothian where I love the facility and the staff, BUT, I find the GM to be arrogant and lacks customer service skills. He never speaks and walks around with a cup of coffee in his hand or stays in his office with the door closed. He definitely doesn’t have leadership experience and don’t be surprised if the dedicated, hardworking staff leaves and so will your members. As a leader for Fortune 500Companies for many years, immediate attention and change is strongly advised.

Great gym, new and clean equipment, friendly people, never have to wait for a particular machine they have multiple.

Great staff, atmosphere feels comfortable, nice equipment this is my favorite gym

Excellent service and workout experience 100% would recommend.

Great place to work out. Plenty of machines and free weights

So I was about to use a piece of equipment when an older gentleman who is employed with crunch fitness approached me saying this entire quarter section of the gym is off limits during class...so it ruined my workout regimen since that piece of equipment was only on that 1/4 of the gym...almost canceled my membership!!! Crunch fitness definitely disappointed me today!!and the thought of that hour or longer class that seems like its the hour I’m there EVERYDAY

I moved out of the area a year ago due to Covid. I called this location to cancel my membership less than a week ago, and a lad answered the phone and informed me that I could cancel at any crunch fitness. I was told when I got to the closest Crunch to me, which was 45 minutes away, that I, in fact could not cancel there and I had to do it at my home gym. I called again and Marlin helped me cancel over the phone. Marlin is 5 stars, the other kid, is not. Thank you Marlin!

Very friendly, i have a great trainer for someone who just wanted to be healthy

Love this gym! Staff are always nice and friendly, and the instructors are tough and friendly too. I always feel comfortable and welcome whenever I come to work out

Since the gym opened just a year, the equipment is new. I personally love TRX. They do more than have it available, the run classes on it. The gym is always clean and has a great layout to make it easy regardless of the type of workout you do.

There is nothing negative to say about this place. Staff are so friendly and helpful. Equipment is top of the line, still very new and taken care of. Never wait for equipment there are several of the same equipment, spacious, clean. One of the better workouts and overall gym experience I’ve had while traveling. And only 9.95 a month! You cant beat that.

*Next to Barnes and noble *Very clean, well laid out, associate Marlon is super friendly and helpful. Their machines and hydro massage are all much newer than what Im accustomed to at other locations. This location is a little out of my way, but Ill definitely be back.

Awesome club. Brand spanking NEW. Huge variety of equipment. Any lifters dream but also plenty of equipment for beginners to experience. Great staff! Offerings from personal training, group exercise, kids club and a full relaxation area.-This club also has a full functional training space which is pretty special and open to members when there arent any classes happening.-The vibe is great, they play variety of music and its loud which is great for those who dont use headphones and like an upbeat atmosphere. This might not be for everyone but I can certainly appreciate that. Otherwise just wear your headphones.-Cant beat the price for such huge selection and offerings

Nice gym, good equipment and staff

I ABSOLUTELY LOVE THIS GYM!!!! From the bright colors to the the machines that move with your body in Power 1/2 hour section to the clean locker room!! If only they had a steam room to top off my workout 😞. But nevertheless this place is AWESOME!!!🙌🏽👍🏽👏🏽

Great gym convenient location, friendly staff. Tons of weight!!!

Its always clean, and the employees are always the nicest at this Crunch. Definitely my favorite

Hands down the best!!!! Left golds years ago and never looked back. Clean, no drama, professional and i can obtain my goals with their equipment.

Very friendly staff.. Gym was also very clean. Staff was very helpful as well

Nice equipment. Nice staff. Cheap rates. Its a great gym all around.

Always clean and I rarely have to wait for a machine

This gym slaps. Top-notch equipment, awesome staff, a decent playlist for when you forget your headphones, and theres no alarm that discourages you from lifting too much/trying too hard. 5 stars without a doubt.

Is amazing.

I really enjoy this location because the staff is super friendly and the equipment is clean and brand new! They have a good selection of classes and I just started with a great personal trainer, Seth, who is awesome to work with. Happy I joined this location close to my work!

Weights, Cardio, Versa Spa, Red Light Therapy, Hydro Massage, Tanning. Its my 1 hour+ get away vacation everyday.

This place has it ALL. Everything is very well placed. As a Powerlifter, the setup and equipment is there!!!

Great gym in my experience. new equipment that is clean. great facilities and a wonderful amount of variety in the equipment one can use.

Great set of equipment for weight lifters. 3 squat racks

Staff here are absolutely amazing. Every single one of them are friendly and always have smiles on their faces. Im not the type to expect people to remember my name but I like it when they do. There are a couple employees that remember my name and great me personally when I walk through the door. Hands down this is the best gym I have ever been a member at and I have been to a lot of them. Youfit...gold gym.... amfam.... acac..... ymca.... and none if them compare to crunch and the staff at this location. Thank you for providing us with a safe and friendly environment to get our sweat on and crush our goals. Thank you for the extra measures that are being taken during this time to keep the members safe.

Friendly staff, and super clean! Seth the personal trainer is great - highly recommend. Worth checking out!

Great location. If it had a pool, it would be beyond perfect. Its my new morning work out spot.

Great nice clean gym somewhat friendly staff threw out the gym. Kidscrunch not a fan a young lady works in the kids crunch smells like smoke i feel that a mom of 2 kids second hand smoke just nasty you can smell it on her when i come to drop my little ones off she not very welcoming when you walk into kids crunch as well.

This gym is a blast! The second you walk in you are motivated to workout because of the energy and intensity of other gym members. Their HITT and Pound classes are an interactive fun way to tone and do cardio. The staff is very friendly.

For the price best gym value in midlothian so much equipment never have to wait

Staff was welcoming and professional. Gym is gorgeous and hydro massage is a god-send. Worth that wait for sure!

Nice new gym for 10bucks a month! Cannot go wrong

My rating is not for the gym. The gym itself is wonderful and I love going to the classes. However I attended a pound class on Wednesday and the instructor was very inexperienced. While she was a nice young lady. The entire 30 minute class was extremely unorganized. Trying to keep up with her was confusing and watching her stumble through the workout was awkward and uncomfortable. She seems to know what she is doing but is unable to lead a class with whatever technique she is using. Sadly while I know she means well I will not go to another class with her as the instructor.

Awesome variety of equipment and interesting cardio stuff to keep workouts interesting. It’s clean, for now...hoping they can keep it in tip top shape.

This is my new home gym and I love it. Very friendly, super helpful staff and fellow gym mates.

The customer service is disastrous.

This gym is great. It has everything a beginner and experienced lifters need. Please disregard all the phony 1-star reviews below 😂

I came to crunch from another gym i love it great equipment i begin my day with my workout Super Early Macie has been top class from day one she is always very welcoming and friendly every morning when i come in to get my day going and workout she great with all the members coming and going!

This location isn’t open yet - not sure how two people can give it 1 star.. that’s pretty stupid and illogical. But anyway! I’ve been a member of crunch for a while and I re-signed myself up for this location because it’s so close to where I live. It’s going to have way more than any of the other Crunch locations and the sign up was so easy. I did it online and then just went into the trailer out front to get everything finished. The two people in there were quick efficient and friendly!

Great place love the new gym beautiful place i came in the other week as walk in to see the place the young lady Macy was above and beyond great customer service very friendly and outgoing very knowledgeable on the information. I will be getting a membership next month when my AMFAM contract is up!

Very unprofessional gym.

Too crowded!!

Best gym space in Richmond. Lots of machines, circuit area, cycling studio with new Schwinns, TRX wall, punching bags, stretching area. The biggest cables setup in Richmond: no more waiting for cables. NO CONTRACT.

Crunch - Midlothian is perfectly located; sign up was quick and easy. Looking forward to the grand opening.

Finally open !Worth the wait. Great facility

I go to this one for zumba mostly but did a HIIT class recently and it was GREAT!

All new equipment, staff is awesome and very clean!

How can equipment be dirty and dusty and the gym has been open a month? Please hire a janitorial staff or atleast managers who care when your opinion is voiced. Tired of having to flush toilets full of excrement and toilet paperbwhibs grown adults.

Love atmopshere and very friendly workers

Crunch fitness are a bunch of thieves. They won’t let me cancel my account. I’m no longer with my wife and my card is under name. I’m paying for that membership and I can’t cancel it without her being present which is bs you guys are just stealing money from me.

Trying to make this my favorite place

There not handicap friendly and we are in America 2019 what business doesn’t have handicap parking and that’s a shame that you treat handicap people like that

Dope spot super close to work, lots of equipment. Chill staff, been going to this location a couple weeks after they opened.

Totally disappointed that they have not opened this location

Awesome!!!

Everyone gets crunched.

Went to sign up at this location. Unprofessional staff. Two months later and they are still not open. Take it as a sign.

Not open under construction

Clean, all the equipment I need, and not expensive. Its a good gym.

Excellent