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Aarons PC Support
9201 Redington Dr, Richmond, VA 23235, United States
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Aarons PC Support

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Ch
Review №1

Took my Gaming Computer in because of Windows Blue Screen of Death Errors giving 6 Different Stop Codes. For my first time going to Aarons PC Support, I can confidently say it was very much worth it. He traced the issue back to one of my memory sticks being completely faulty and I bought the new memory from him and had it installed same day. People Like Aaron dont come around that much, especially with computer repair. He is on time with his services, very fair pricing, very professional and awesome personality. Will go here more often if I have anymore computer related issues.

Jo
Review №2

I had my cooling fan go bad in my out of warranty Lenovo laptop. I was able to get it into Aaron same day and it was fixed two days later. He was knowledgeable and pleasant. The price was very reasonable. This is the only place I will take computer repairs from now on.

Ca
Review №3

Extremely knowledgeable with fast, efficient service at an amazing price. What more could you ask for.

An
Review №4

I came to this man with a dream...I called him with questions about compatibility of various computer parts and Aaron answered every question, over the phone free of charge.Once i had assembled the parts i called him up and he literally put everything together the same day and i was gaming that night.I still call to bug him about questions about the Rig. Thank you Aaron! May your reign last for 10,000 years!

Ni
Review №5

Have use Aaron multiple times, for multiple different PCs. He has always been able to swiftly diagnose my issues, and repair my computers quickly. Very knowledgeable and honest. He has never tried to upsell me anything. I cannot sing his praises loud enough, and I will be a life long customer.

Wa
Review №6

My Dell laptop could not access the Internet. Aaron fixed that by removing Norton which was causing the issue and also did a tune up.My laptop now works great and streaming of videos is now much smoother than before.I took the PC in about 3 pm and got it back at noon the next day.Aaron was very helpful with virus protection information. MS Defender was satisfactory for my use.I will recommend Aaron’s PC Service to my friends.

Ch
Review №7

If youre looking for computer help, I highly recommend Aaron. He is reasonable, responsive, flexible, and very knowledgeable! Plus I trust him more than I would the big box fixers. Youre welcome in advance

Ma
Review №8

Extremely kind business owner. Told me what was wrong with my laptop and was willing to repair it for a very reasonable price

Ra
Review №9

Aaron is a very honest and upfront guy. I had a Dell laptop which was not charging despite replacing battery. He took less than an hour to perform a diagnostic and find an issue with mother board. He was honest to tell that replacing mother board will not be worth because it will cost me 400$ and I will still be running it on 4-5 yrs old hardware. He could have made his bucks but he advised me to buy a new Laptop rather than repairing it due to its long term value. I’d highly recommend Aaron.

Ja
Review №10

Great experience with Aarons PC support! Super helpful with a diagnosis, and was very professional and responsive the whole time. Great customer service, would highly recommend.

Mi
Review №11

I brought in my laptop that wasnt charging for repairs and he was able to promptly get back to me and let me know that there was damage to the motherboard and tell me honestly that the cost of repairs wouldnt be worth it considering the age of the computer. On top of that he didnt even charge me since I didnt go through with the repairs! Great service, would recommend.

He
Review №12

Aaron was able to recover all of my data off an external hard drive that had become unresponsive. He was very professional and kept me informed of his progress along the way. His excellent service would have cost 4x as much elsewhere. I highly recommend Aaron for his expertise in data recovery.

Br
Review №13

The fan on my computer broke and I needed it back quickly to do work. Aaron confirmed it was the fan, ordered the piece, and installed it so quickly. Great customer service!

Kw
Review №14

Nice and thoughtful repair guy! Will be coming back to him in the future (hopefully not though).He’s very down to earth and knows what he’s doing.

G
Review №15

Aaron treated my custom PC better than the company who built it; he performed a major cooling upgrade with speed and finesse. Great turnaround time, awesome communication, and professional service of the highest order! Thanks Aaron!

Je
Review №16

Fantastic - responsive and knows the ins and outs of your computer repair needs. Goes the extra mile in tracking pricing and parts, and on top of that has the patience and takes the time to go over all work in laymans terms. And all of that on top of a friendly and calm demeanor. If you ever run into a computer pickle, Aarons is the place! Thanks for your hard work and for dealing with a computer knucklehead like me. :)

Ra
Review №17

Aarons PC Support was fast, and cost effective. He was able to retrieve my files and upgrade my hardrive!!! Highly reccomended for your PC repair needs.

Be
Review №18

Aaron keeps me sane & from throwing my computer out windows. He is fast & well priced too! He even helped me navigate a new purchase via txt & pictures while on retail store floor before I made my purchased.

Ti
Review №19

I have utilized Aarons services multiple times over the past 5 years, including an issue last week with a Lenovo laptop. He knows his stuff! He is very honest and lets you know the options and costs. I definitely recommend him.

Ca
Review №20

Aaron has helped me twice with my computer. He is easy to work with, responsive to texts and messages, and mostly importantly - he is extremely knowledgeable about computers. He removed a virus from my computer and also helped me with another small issue. It is so nice to have a trustworthy computer repair technician. I have recommended Aaron to several friends and will continue to use him in the future.

Ke
Review №21

Thank you Aaron, he was fast and efficient. Great work!

Mi
Review №22

I have worked with IT professionals for years in many states, with many large corporations and Aaron is one of the kindest and most helpful professionals I have had the pleasure of working with. If you desire top notch service with a top notch professional that has solutions and options for just about any situation then I highly recommend Aarons PC Support. After frustratingly working with several Richmond area IT companies previously we are so lucky we found Aaron. He is our first and only call when we need HELP!

Te
Review №23

Helped me fix a few faulty hard drives. Quality and responsive service, thanks Aaron!

Da
Review №24

Had a great experience with Aaron. Work/repair was done in a timely manner. His recommendations for a speedier PC and professional demeanor were appreciated. Good service and reasonably priced.

Jo
Review №25

A month ago I found Aarons PC Support online. I contacted him in ref to my computer. He found the problem and fixed it. He was very reasonable. I would recommend him to anyone that has a computer problem.

Ky
Review №26

My hardware upgrade was done quickly (ahead of the estimated time) and at a very reasonable price for both parts and labor! i definitely recommend aaron to anybody needing help with their computer :)

Bo
Review №27

Fast, friendly courteous.Great job.

Ro
Review №28

Aarons PC Support is one of the biggest gems in Chesterfield Co. Aarons is informative, priced competitively, and extremely flexible to accommodate my work schedule. In a weird way I am hoping for more PC problems just so I can experience the level of satisfaction delivered by this fine establishment. Thanks for getting my laptop back up and running. If I have issues again (or decide to get a custom build) I know where to go.

Co
Review №29

As someone employed in the IT field for a few years, I can say that Aaron is absolutely the best technician in the entire state of Virginia. He very thoroughly examined my device, found out exactly what was wrong with my motherboard, and repaired the motherboard itself rather than just saying I needed a new one. Exceeded my expectation on all fronts. I would heartily recommend him to anyone and everyone, no matter the fault that your device might have. His professionalism and friendliness, and the reasonableness of his prices are all reasons you should patronize this business and feel good about the fact that you did.

Br
Review №30

Great guy and very professional. Fantastic service.

st
Review №31

Update 4/28/2020different technical issue. I called Aaron and in 5 MINUTES (True time) he fixed my cell phone hotspot issue. I was on hold with VERIZON Wireless for 59 minutes (True Time) and all they did was take a lot of notes and couldnt help me at all. They said they could reset the phone to factory settings and wipe away all my info and pictures… NOT!THANK YOU Aaron!!!__________________________________________________________________Aaron did a great job with my laptop. He went out of his way to make sure my laptop worked correctly. He checked for issues, he took all my calls, he always went out of his way to make sure I was taken care of. His turn around time was really fast. He made recommendations on configurations and now my laptop is running so so fast, I am really really happy for everything he has done for me. Thank you very much Aaron. He also has great candies to eat ;). I would recommend Aarons service to everyone.He is the best!!!

Wa
Review №32

Aaron has taken care of my PC needs over the past few years; however, my recent experience with him has me continuously singing his praise. My laptop had a very nasty virus and was not functional during a very critical time. Aaron was quick to diagnose, repair and get it back up and running well again. Not only is he extremely professional and courteous, but he is also very calming and reassuring as I was ready to go into full panic mode. His prices are very reasonable and his turnaround time is great. You will not regret giving him your business.

El
Review №33

Very calm and collected owner, and has a very jolly personality. Due to my computer being not fixable, he didnt charge at all for the service! Even then, if it was, the prices were very reasonable. He recommended me an alternative to my problem which was very nice of him. I strongly recommend him!:)

La
Review №34

Props to Aaron for his great service! If you need computer support, forget the other squad and give this independent business a chance!! Aaron is personable and very knowledgeable. His integrity is refreshing. Our choice for IT support from now on!!

Ta
Review №35

I have had work done on my laptop twice through Aarons PC Support over the last 3yrs. His customer service is fantastic! One on one interaction with explanations creates a great service relationship of excellence & trust! Highly qualified: I recently had the laptop assess at 2 locations in San Francisco, CA where I was told they would not even touch the equipment because of what was suspected to be wrong & it would need immediate send out. Aaron checked a simple series of other possible issues before deciding was seriously wrong; turned out it was something simple & he had it running in 15min. I will continue to uses Aaronos PC Support & would recommend him to all.

JA
Review №36

Not exactly sure...why all the great reviews?! Maybe if I would have gotten the chance to experience what everyone else has been raving about..this would possibly be a 5 star rating..???...however, I called Aarons PC Support and left 2 voicemails over the course of a week. I still havent received a call back. Therefore, I took my business elsewhere.

vr
Review №37

I highly recommend Aarons PC Support. Aaron is friendly, professional and super knowledgeable. I was pleasantly surprised by his reasonable prices and ultra-quick turnaround time.

Ve
Review №38

I had 2 old external hard drives that were not working. I reached out to Aaron and he was able to take a look at the drives the same day and within 48 hours he had the drives fully retrieved and saved on a new external hard drive. It was a great customer service experience. I will definitely recommend him for any computer repair/diagnosis needs and will definitely reach out to him again if I have computer issues.

Ma
Review №39

Ive been to Aaron twice now - hes very professional, friendly and helps explain things in laymans terms (especially helpful to someone who is not tech savvy). Always great experiences and highly recommend!

Ch
Review №40

As someone who has worked in IT for about 14 years, including working at Best Buy in the computer department, PLEASE go to this guy instead. He is extremely friendly, very knowledgeable and has amazing prices. The turnaround is way faster than Id ever expect.

Da
Review №41

I had come to Aaron after another shop had told me that my laptop was not fixable. Well, I dropped the laptop off to him and forty five minutes later he called me to let me know what was wrong with it. I was quite amazed at how fast he had my laptop ready and the professionalism shown. Whenever I have issues with my laptop and computers, Ill only be doing business with him! Seriously, if you have any computers issues, definitely contact Aaron; you will not be disappointed!

Er
Review №42

10 out of 10 - EXCELLENT - Was searching for a local computer repair, and based on the other Google Reviews, I called Aarons PC Support. I had an old 2006 e-machine that died, and needed some of the data from that old PC. I dropped it off Thursday evening, and on Saturday afternoon, Aaron was able to Totally fix the e-machine. I was just hoping to get data, but Aaron was able to fix it. Its up and running, and also saved myself from buying new software for other computers.I picked up the e-machine, and dropped of a pesky dell laptop (wifes). Aaron called me 30 minutes later to give me another awesome evaluation. I have have the Laptop back in a few days, good as new!!Best of all, beyond the service and professionalism, was the price. Extremely affordable. I expected to pay almost double or triple.Aaron is a great guy, easy to talk to, and understands what true customer service really means. His PC fixing is obvious, but his customer service and pricing seals the deal. I will recommend him to everyone who ever asks me to Fix their computer for them..Nope you need to see Aaron. He will get it done!! I hope I wont have to use Aaron again ( meaning a broken computer) but I have the piece of mind that when the PC breaks, Aaron is just a few miles down the road..Dont go to the box stores and get the corporate run around. Call Aaron, may the drive, You will be thankful that you did!!!

Ma
Review №43

Fantastic data recovery and just all around amazing service! My computer of 5 years died (ironically enough) right as I was moving its files to my new computer and I was unable to transfer my photos in time. I freaked out and took my compute to Geek Squad who kept my computer for a week and charged me 40$ just to tell me they couldnt recover my data. I freaked out even more and, after seeing the fantastic reviews online, took my hard drive to Aarons PC Support. Not only did he look at my hard drive right away (and for free!) while I was still in the shop, he was able to recover everything in a matter of days for a very reasonable price. Never again will I not have extra back-ups of my files, but if I ever have computer problems in the future I will take them to Aaron first.

Po
Review №44

You neednt go anywhere else. This guy is not only nice, but hes also fast at seeing and resolving the problems(s). On top of that, hes affordable. Ill never go to anyone else. Trust and service with a fair price tag? How often do you find that?

Ko
Review №45

Aaron has worked on some high end custom built gaming pcs and always does a great job. His knowledge and expertise are unbeatable. Fast turn around and the best in town.

Ka
Review №46

Always very reasonable and timely

Le
Review №47

Aaron provides excellent, fast, and reasonably priced PC repair. Hes my go to person when I cant solve a problem myself. In the last year, Aarons saved a family laptop from a really bad virus/malware infection, recovered cherished family photos from a failing external hard drive, and helped me solve a strange crashing PC problem. He knows what hes doing, the turnaround time is fast, and his prices are totally reasonable. I highly recommend him!

Wi
Review №48

Have used Aaron most recently to fix wifes laptop. I was out of town so wife tried getting problem fixed with the HP people on the other side of the world and that was a complete joke. Aaron fixed it remotely in a short amount of time. My desk top will be going in shortly for some upgrades and my wife now understands to call Aaron next time.

Wi
Review №49

Ill start by saying that I have never done any sort of online review, including one for Google. However, Aaron did such an excellent job and so I felt compelled to spread the word. He was able to recover close to 1 TB of pictures, video and audio from an external hard drive. Among the items on the drive were pictures and video of my 2 year old daughter that I didnt have elsewhere. (Boy, I learned my lesson!)What separates Aaron is his honesty and transparency. He does not charge by the hour and does not charge a diagnostic fee. The other thing that separates him is he charges you by what hes trying to recover (in my case, data) and not by the operations needed to recover it.This guy is the real deal-he works out of his house and is a one man business. I cant say enough good things about him! Go see him if you have computer needs!

Li
Review №50

My external hard drive failed on me and I didnt know where to turn to, but I read the online reviews and that I could get a consultation without paying anything. So I made an appointment and Aaron was very professional and had a calm demeanor when discussing the severity of my external hard drive. He suggested the company, Gillware, to me, because they do a no data, no charge policy. I definitely recommend Aarons PC Support as I dont know if I would have been able to get my data back as easily without his help.

Al
Review №51

Extremely helpful, knowledgeable, and upfront. His office makes nerds like me feel right at home.

Jo
Review №52

Fantastic customer service! Excellent prices. Quick turnaround. Top recommendation.

Eb
Review №53

Aarons PC Support is simply amazing! He does amazing work and I would like to think his prices are reasonable! He will get all of my computer business needs!

Ro
Review №54

Aaron is a wonderful spirited guy and very knowledgeable and professional. Im glad I found him to work on my laptop.

Ch
Review №55

In the hypothetical marketplace for computer repair and support, it is difficult to imagine a service that could surpass the quality that Aarons provides. This is the best of the best and Im happy to know it is a homegrown small business right here in Chesterfield. Google wont allow a 6th star.

Kr
Review №56

My laptop charger port was getting progressively worse and it needed to be replaced ASAP! Dropped it off and got a call saying it was ready for pick up two hours later. Super speedy, professional, and excellent service. Saved me from getting a back up due to pressing upcoming project deadlines.

Em
Review №57

Such a nice guy! Great customer service skills and helps walk through issues you may have at your own pace. Highly recommend!

Be
Review №58

He was very available over the phone. And returned my voice messages. He did the work-under the estimated cost.

in
Review №59

I was helped to test some of my desktop parts, and the desktop itself. Overall it was a laid-back experience that provided the support + information I was looking for.

c
Review №60

Good service @ a fair price

Je
Review №61

Aaron fixed the DC power jack on my netbook for under $100 after another repair shop in town refused to do it (claimed itd be too expensive & not worth it). In-home business, professional, friendly, open & upfront about costs, and quick turnaround. Easy recommendation for computer repairs.

Wi
Review №62

I found Aarons PC Support searching on Google when it showed up as the closest hit geographically near me in my search. I was very pleased with Aarons work. I had installed an NVME SSD in a new Dell desktop, but the way Dell configures the factory hard drive using a RAID controller had me stumped on the best way to configure the SSD. Aaron did the configuration in one business day for a very reasonable charge. He has quite a bit of parts inventory on hand if you need some hardware for your project. I recommend him heartily.

JE
Review №63

Great, professional service. friendly too.

Sa
Review №64

He was able to fix my computer the day I brought it in; quick and great work! Not experiencing any more problems. I definitely recommend him :)

th
Review №65

Aaron has fixed my PC twice. The service was extremely fast and very reasonable. Aaron knows his stuff.

Ne
Review №66

For a very reasonable price, Aaron replaced my broken DC power jack and gave my lagging laptop pc a thorough tune-up and health check. The turnaround time was very quick and his overall service was top-notch! His professionalism and friendliness are unparalleled. I will definitely refer to Aaron for all my future pc service needs.

Ma
Review №67

TLDR at bottom:Windows updates have always given me fits, so when the latest updates crashed my pc I went online and tried everything I could think of, and finally ended up trying a complete reinstall...all seemed well, then windows started crashing again with memory faults. I was tapped, having tried all the online remedies I could find. Finally threw up my hands and decided to get the professionals involved lest I do permanent damage by getting REALLY creative. I flipped Aaron an email with the details of my issue and the list of remedies I had tried. He stated it sounded suspiciously like a hardware issue. THAT made me nervous...A hardware fix can get costly. I set up a visit and he was very personable and knowledgeable. We tried booting up my pc so I could show him directly the issues I was having. He said he would be happy to dig into it, and let me know what he found. If it was a software issue, it could be resolved in as little as a few hours, however a hardware issue could take longer. I heard back a couple days later from him that it was a hardware issue, but NOT a costly one! No new purchases required, just cleaning the connections on my memory sticks. Windows was successfully reinstalled, and the memory faults...a memory. All is well, and I am extremely satisfied with the solution.TLDR: Windows kept crashing on me. Took my PC to Aaron who discovered my repeated memory faults were not due to the Windows update, but tarnished memory sticks. He cleaned them up, reinstalled Windows, and sent me on my way...Thanks Aaron!

Ke
Review №68

I brought my HP laptop to Aaron because it wouldnt even power on...I thought that it had something to do with the new battery I had just bought for it a few days prior. I was thinking I might need a new computer or at least an expensive repair. Turns out it was just a minor problem common to HP laptops that Aaron fixed in about 2.5 seconds, and didnt even charge me for. I would definitely recommend this business to anyone with a PC problem.

De
Review №69

Great service, great results, reasonable pricing.

Lu
Review №70

One of the best here in rva, reasonable prices and very professional. He will definitely be able to fix your tech problems

Da
Review №71

Excellent service. Fast and knowledgeable. Great experience.

Sc
Review №72

Great prices, super friendly guy, great work. Most places in Richmond arent willing to solder anything but Aarons handles it.

Ma
Review №73

Excellent work, fast, honest, dependable. He has become our go-to-guy for all things computer related.

TL
Review №74

Found Aarons PC Support via google when i thought my laptops hard drive crashed (turned out to be very bad virus) and was impressed with Aaron from beginning to end. He answered the phone and invited me to drop it off that day. He quickly diagnosed the problem and reassured me he would be able to fix it...and have it ready for me the following day. As a person who works remotely, this pleased both the boston-based company that i work for & myself. His reasonable fees were the cherry on top. Aaron delivered everything he promised with an ease, professionalism, and a smile that was completly reassuring. I highly recommend Aaron to anyone in need of any sort of pc repair. I will go to him for all of my future IT needs. The service he provides is proffessional, exceptional, and the personal attention you will receive from him is unmatched.

Et
Review №75

Literally the best place for fixing computers!!!!

Ge
Review №76

If possible, I would give Aarons PC Support ten gold stars! He deserves and earned them. I could not be happier with every aspect of my customer experience using Aarons service. I highly recommend Aarons PC Support for any of your PC needs with an existing PC. Thanks Aaron!

Information
2 Photos
76 Comments
4.9 Rating
  • Address:9201 Redington Dr, Richmond, VA 23235, United States
  • Site:http://aaronspcsupport.com/
  • Phone:+1 804-307-4465
Categories
  • Computer repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:11am–4pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Service options
  • Online appointments:Yes
  • On-site services:No
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