Needed last minute alterations for my wedding dress, went to several other places and they could not do it or tried to charge 400+ for a corset back. Cindy not only agreed to work on my dress, but her price was reasonable and she finished extremely quick! My dress is beautiful and I am highly satisfied. Would recommend!

Excellent service, called last minute for a 75 year old weddimg dress. The care and craft put in to fixing it was amazing and the turn around was less than 48 hours. Will be recommending and using again in the future for sure!!

Cindy did an amazing job at altering my bridesmaid dress for my friends wedding. Very affordable quality work. I will definitely continue to use Cindy’s services!

Needed major alterations on my wedding gown and I called a few places beforehand to see the estimated cost. This was much more affordable than other places and she did a wonderful job! It looks so great and perfect. Will definitely recommend her to anyone!

My daughter and I found Cindys on Google and thought the reviews sounded good. We went there for her wedding dress alterations and could not have been happier with the service. Even though the timeline was short she was able to complete the job on time, and with beautiful results. Her prices are very reasonable and she is a lovely person! Thank you for making this part of the wedding seamless!

Best shop in town! Very fast service, flexible return policy. Never had an issue because they always make make everything right!

Always such wonderful service! I always know where to go to get my clothes altered. Highly recommend for quick, efficient and wonderful work.

Cindy and everyone else I interacted with was very friendly and efficient with my alterations. She did a wonderful job altering my bridesmaid dress that I was originally swimming in. Definitely recommend! Thank you Cindy!

Very good service, employees are very friendly, and they take care of their customers. I am very happy with their services.

I took my dress in to get hemmed. I wore the same shoes that I wearing with the dress. When I picked the dress back up it’s still dragging on the ground and stepping on the dress. I told her I did not want it dragging the floor.

I came here for wedding alterations after being very disappointed with another place. The work was amazing, timely (within a couple of days!) and extremely reasonably priced. Will use in the future.Thanks!-Erin

One of my friends suggested me this company a while back, and I loved it. They are very professional, experienced, and altogether amazing. I was impressed by their work. I’ve been using their service since then and am very happy and amazed by their job. I’m not the type of person to write a review, but I was so grateful for all the work they have done for me. I would highly recommend this company. Overall, they’ve made a great lasting impression on me.

Great place, you will be pleased! I had a wonderful experience here, this lady knows what she is doing! I will have to say that this is not a fancy or commercialized place. I wasnt looking for that, just some brides want to make an event out of their fittings. Cindy made me look so beautiful on my wedding day. She knew exactly where to hem the front so my shoes would show when walking, and she sown in some breast cups to give the girls more support😉(backless dress) She also added a clip atop the zipper which really took in the fabric giving me that hourglass figure. All in all(with tip and I bought a mask) it was less then $100, which was a great price for me. She saw what I needed done and she listened to what I was looking for. She even gave me advice on the placement of my veil(Covid19 days so DIY hair) Got my dress back within a week too, trust Cindy she knows what she is doing. Good luck and I hope this helps

They destroyed my pants. They turned my dress slacks into high waters.

I absolutely adored my experience here! I had some alterations done on a wedding dress. The back had A LOT of buttons that were difficult to hook and the skirt needed to be a little shorter. She went the extra mile by putting a zipper up the back and kept all the buttons so it maintained the beauty and detail of the original dress design. Pricing here is reasonable as well. Would definitely recommend anyone coming here

Great customer service, poor work quality. I will not use Cindy again. I don’t sew and could have done a better job.

Graciously came to my rescue at a moments notice to alter the botched hem on my dress to wear at my cousins wedding. Highly recommend!

Wow!! Cindy has done an amazing beautiful job on my dress and jumpsuit!! We had added black lace on the back of my dress and woah!! It look like I bought it that way, it doesn’t not look like I had it altered!! I’m a fan and I grateful customer!! I’ve drop more items off to her and I know they will be absolutely perfect!! Thank you so much for such amazing services!!

Super friendly and altered my prom dress perfectly!!

Cindy did an amazing job tailoring my wedding dress. She also charged me less than half of what a bridal alterations shop had quoted me! Excellent value, I will definitely return.

The best alterations Ive had in years! The customer service is excellent and they make sure your items are exactly like you need them to be. By the way, very affordable!

Best prices in town and beautiful work

Cindy helped alter a dress and jumpsuit for my upcoming wedding. She was affordable, fast and beyond nice! Will definitely come back when I need alterations in the future!

Very good price. Also professional services 👌😉 I go since 2017

Thank you thank you for the wonderful work! I had great experience getting some dresses hemmed and I’m certainly coming back in the very near future.

I have been coming to Cindys for years now and she is just as good as she was if not better now from the time when I was originally referred to her over 10 years ago. Very skilled, consistent, friendly and convenient. She remembers who you are and gets things done as promised. I come from the East End of Richmond to have her do all of my alterations. Love it!

They lost my pants, and they said they could only refund what I had paid for tailoring.Brought in a suit for alterations, when I brought the suit home I found the pants were missing. I went back that day and informed them and they looked but couldn’t find them, so I double checked everywhere I had been and gave them more time to look. I came back the next day after searching and not finding the pants and they hadn’t found them either. I was only offered refund on the tailoring, no compensation for the lost pants.

I’ve been coming here for years for all my alterations and they always turn out great and they have great customer service.

I just bought two pair of jean jeggings from American Eagle. I needed the size 6 to fit my legs but the waist was too big. As some of you know, jeggings can be tricky. Cindy took in both pairs for me and did an absolutely amazing job! I cant say enough good things. I was very worried because Ive never used a tailor before but honestly, I couldnt be more satisfied (the fitting, customer service, literally- everything was all around great). I will definitely use her again in the future if something else comes up.

Cindy remembers me. I dont come in a lot. I say at least 1-2 years. But she makes me feel like I come ALL THE TIME. She her husband and staff are all NICE. I like the friendly atmosphere.

Excellent customer service, theyre fast and professionals.Ill go back whenever necessary to fix my clothes/scrubs.I do recommend the place 100%.Thank you.

Always on top of everything! Appreciate the wonderful customer service and commitment to amazing work on anything I bring to them!

I ALWAYS take my clothing to Cindy’s. Whether it’s a hem, tailoring, or dry cleaning that I am in need of, she is my go-to. She is incredibly dependable and has absolutely spectacular quality and customer service. And boy is she fast! Thank you, Cindy !!

Cindys alteration has been a wonderful find! I needed a lot of work done on an engagment dress I had gotten and she was able to get it all done in a very short amount of time! The price was great and the dress turned out amazing. Her detailed work on my dress looked flawless and the final look was amazing. Truly an awesome find.

I bought my wedding dress online (risky, I know). When it came in it was NOT what I had orders. Several other alteration places in town turned me away. They said it would be too much work. I walked into Cindys Alterations panicked. With in minutes, she was reaching into her own personal coupon book to get me the best deal on the lace and fabric that we needed. She took me in, put me at ease and worked with me to create the dress I had dreamed of.She did WONDERS with my dress. She worked with my budget and offered helpful suggestions along the way. Cindys Alterations Cleaners is wonderful, family owned, local business. They were so good and kind to me, they will have me and my families business for as long as their doors are open. HIGHLY RECOMMEND.

After a darn near panic attack Cindy’s saved the day. I’m a bridesmaid in a wedding and my dress was full sequins. I’ve been to three shops before Cindy’s who all told me my hem couldn’t be done and/or it’d cost hundreds of dollars! Cindy’s was available, gave great and detailed service, the shop was clean and comfortable and she listened to all of my requests!

Wonderful as always.

This is by far my favorite place to go. Not only do they do an excellent job at altering my clothes, but I always want something that I can’t find in stores and I’m very bad at DIY so I come here instead. I am constantly recommending them to all my friends!

So very grateful to have found Cindy’s Alterations. Needed an emergency alteration of my daughter’s bridesmaids dress, and she did it beautifully in 3 hours!!!! The fee was less than expected and she even reinforced the shoulder straps that were poorly made. Thank you so much for coming to the rescue and for excellent customer service.

Cindy is very friendly Im a new customer and very satisfied with the service.

I usually come here to get my work pants fixed being that I wear them everyday. The service her is amazing. They always have my pants ready when they say they are and the quality of the service is good. Its hard to find a good alteration place in the area that I live. Ive been using them for about the last 5 years and Ive never had any complaints. The prices are also reasonable.

Cindy has altered COUNTLESS items for me. Every time, Im more impressed than the last, all my items are on point! I will not find a better person for alteration. Thank you, thank you for everything you do.

I had a GREAT experience with having my wedding dress altered. I would definitely recommend them to everyone.

Good quality tailoring work at a good price, I have no complaints.

Before and after shown, I got my jacket sleeves hemmedThe people were very nice, good service and price! They did a pretty nice job with the sleeves, doesnt look like they were modified unless you are really looking for it.

Great job and reasonable prices!

After freaking out over a suit that I ordered for an event this past weekend, I found Cindy through a Google search. I needed my suit jacket taken in a bit and my pants were too tight in the waist. Plus, I wanted my pants tapered with a cropped leg. I took my suit to Cindy on Tuesday or Wednesday and asked if she would be able to get it done by Saturday morning. She was very nice and knew exactly what look I was going for with the suit. She finished everything by Friday afternoon! Although she was not there when I came to pick up the suit, I was extremely happy with the finished product. I will be going back to get more alterations for a few pieces in my closet.

Ms. Cindy was the best she cares about her customers! She was such a blessing and big help to me Im so ever gracious for her last minute help with my last minute need. Please everyone go to her! Shes also a very sweet person

I chose Cindys Alterations & Cleaners because it had a 5 star review, so I was expecting to receive a professional job on my garment. I know how to sew, but I decided to go to Cindys because I am not on the professional level of sewing (or at least I thought I wasnt), and I did not want to mess up my garment. After getting home and checking out the stitching, the service I received for the cost was not professional. The garment fit, but the stiching was poorly done. I could have sewn it much better. After having their service, I feel much more confident in my own skills and will do my own alterations from now on. They were kind people in their communication, but I was not happy with their work.

Amazing customer service with such reasonable prices. Recommend it to everyone!

Excellent customer service, quality work with reasonable prices. Definitely coming back again!

Great work and when I accidentally overpaid, they called immediately to return the money. Very trustworthy.

Good work

I took my wedding dress to be altered here and she did an incredible job! It required a lot of work and had a bunch of sequence so I was a little scared it wouldnt turn out looking natural but I was definitely wrong. It looked like it was custom made for me!! I have since came here with all my alterations and they all turn out amazing. The price is very fair and cheaper then other places I had went to in the past. Now I dont trust anyone else with my clothes! Will def recommend to anyone!

Been going to Cindy for the last 4 years now. She doesn’t disappoint. She is very quick and her work is FLAWLESS. 13/10 recommend!

I’ve been going to Cindy’s for small alterations and dry cleaning for a few years now. Excellent quality, service and price.

Great customer service, would recommend to everyone, prices are reasonable too !!!!! :)

Excellent work. Very nice people to deal with.

Quick turn around

Love the work

She is the best in Richmond.

This place was amazinggggg!! I dropped off a bridesmaid dress for alterations & let me tell you it was PERFECT!!! Highly reccomend & not to mention she only took a week & a half and the price was very reasonable!!!!! 10/10 !!!!