My call was responded to quickly. Quick service, on time, ( even offered to come earlier as they were ahead of schedule, quality work, were diligent, courteous, and professional. Will definitely call again.Thank you to Taylor, Schuyler and Dillon, who all made this an easy and pleasant service.
Response was immediate when I inquired about having my rugs deep cleaned. They showed up on time and were very professional. Overall, Im happy with their service and will definitely use them again in the future.
2nd time using SHOOK CARPET CLEANING. Skylar did an amazing job! He explained everything and was very professional. Will definitely be using this company and this company only.. great work
Shook made the entire process so easy- from booking all the way through payment. The text notification system let me know when the tech was on their way which I liked. The tech advised me of what exactly he would be doing and adjusted my quote to properly fit the job. He was quick and efficient and my carpet looks great! He was extremely professional and friendly. I’m so glad I used a local business and not a chain that was not only affordable but had excellent customer service. I’m very impressed and glad I choose Shook Carpet Cleaning. I highly recommend using them!
Schuyler did an amazing job! Walked through the areas getting cleaned and explained the process in detail. Was very professional and personable. Carpet and tile looks brand new! So glad I went with these guys and now know why they have such great reviews.
They did a great job! I loved that they didnt try to sell me a bunch of extra services, unlike other carpet cleaning companies I have used.
Had a great experience. 10/10. Would def recommend and use them again!
This company is very professional and does excellent work! Communicated everything that was being done and made suggestions. Very knowledgeable! Worked on a stain on the couch and was successful on getting out! Will use again.
We had our tile kitchen floors cleaned first and they did such a great job we had them come back out to clean the carpets. Extremely professional and friendly service and fair prices. We wish we would have known about them earlier! Highly recommend.
Arrived on time and very professional. Only one person so service took longer than expected. Couch cleaning not great and cleaning fluids seen on wood floors afterwards.
Excellent work, efficiency and people.
Excellent service! Notified me continually about progress of my appointment. Arrived very punctually!
Have used Shook Carpet Cleaning twice and it is a great company with a great group of people, from making my appointment to the carpet technician. Professional, great communication through phone/email, on time, great service and job well done. Don’t go anywhere else, I made that mistake and regretted it.
After using other companies we decided to go with SHOOK CARPET CLEANING. Skylar did an amazing job! He explained everything and was very professional. Will definitely be using this company again.
I highly recommend these guys! I have 6 young children, and between homeschooling and being cooped up bc of the quarantine, theyare really tough on our carpet and sectional (especially my toddler that enjoys eating apples and then leaving the cores hidden for me to find later 😣). I am always amazed at how the carpets and upholstery look like new again after a cleaning. Seriously impressed, I wish I had taken a before/after pictures! Thank you Shook!
I could not have been happier with the job that was done. Our technician was polite and professional and he did a beautiful job at cleaning our carpets.
Schuyler was very friendly and professional. The carpets look fantastic!
We liked Skyler very much. Carpet stayed wet for 2 days.
Had a great experience with Shook Carpet Cleaning. Skuylar was on time, responsive, courteous and did a great job.
We used Shook Carpet Cleaning to clean our kitchens tile and grout and for carpet cleaning. We had to have them come out twice, through no fault of theirs -- we lost power for ten hours. Schuyler was able to clean the kitchen floor while we were without power, but we couldnt have the carpets cleaned without power. With no fans or AC, the moisture retained in the carpets could have grown mold. Owner Joe was very accommodating and we were able to reschedule for a Saturday (!) appointment to do the carpets. We had the master bed and bath, family and game room carpets plus stairs cleaned. These are all very high traffic areas and they look so much better now. Schuyler returned to do this work and he was as friendly and pleasant as ever.Were very pleased with the results and will definitely contact Shook when we decide to have the carpets and tiles cleaned again. Highly recommend this company. They have great communication; we received reminders beforehand and they let us know when our tech was en route. We were notified when the tech was delayed due to an issue at the earlier customers location and asked if this would cause an issue for our appointment. Very considerate of the customers time.
So because of all the great reviews on here I decided to give them a call. Well I called spoke with Jessica and she could not give me a firm quote on all that I wanted done so she said, I will pencil you in for Thursday and send a technician out to do the quote. When hes done just confirm online. I did all of that as I was told. When I called on Monday to confirm, Jessica told me that Thursday was already taken and they could schedule for another time. I am furious because that was the last day I had to get this done and I told her that.Be very careful when you schedule with this company....
Incredible pricing & great job cleaning the bedroom carpets!! Will definitely use again ‘ highly recommend!! Thank you!!!❤️❤️❤️
Very effective services and competitive pricing. I had my matress cleaned and it came out amazing. The guys were so nice and explained the entire process from start to finish. Definitely recommend and will be using them again.
Professional and detailed work.
The carpet looks brand new. I use Shook every time and I am always satisfied with their service. I highly recommend.
Per the requirement of the lease or my rental, I needed the carpet cleaned in a townhouse at the end of December (the lease ended Dec 31). I was concerned that there would be limited (quality) options, being that it was approaching NYE and Jan 1. I found Shook on Yelp, contacted them, and they replied very promptly. They were fantastic to deal with (Jessica) and the technician that cleaned the carpet (Schuyler) was prompt, professional, friendly, and efficient. Being that I do not wear shoes in the house, the carpet wasnt too bad, but it looked better and almost new, afterwards. Id highly recommend them.
This is our fourth time using Shook Carpet Cleaning! Taylor was able to schedule an appointment and was extremely helpful, and Schuyler showed up on time and as usual did excellent work! I also love that they are able to help their customers not only by phone but also via text as well. I will definitely recommend Shook every time!
Great service! Schuyler was able to arrive a little earlier than our scheduled appointment. The cleaning job was very well done and removed the majority of the spots from our carpet. We will definitely use them again!
I had no issues with the tech who came out to our house. He came early, recommended a couple things and did his job. He was in an out. House smells great, carpet is clean and spots are gone. I will recommend them to anyone and next time I need my carpet cleaned again, I’m going to ask for the same tech.
This company is amazing. I had my grout cleaned and the results were jaw dropping. #happycustomer
He was quick and very efficient and worked with us on the time, and on a Saturday
Quality job, friendly service and efficient! They way I do business.
Excellent job! Very professional and worked efficiently. Arrived on time, and worked quickly.
Very professional and informative! Also, LOVE that they are honoring frontline essential workers (EMS, healthcare, firefighters, police, nurses, docs, etc) 10% off services for all of MAY!! Thank y’all!
They were on time and very efficient. Did a great job removing the pet odor from the previous owner. Would highly recommend.
Highly recommend this family-owned business. Very professional; experienced; and reasonably priced. Also, very accommodating. Extremely happy with the service we received.
Shook Carpet Cleaning has been to my home twice now and I couldn’t be happier with the service. I’ve had carpet done and my furniture. Schuyler is professional, efficient, knowledgeable about the job. Schuyler also gives all kinds of recommendations to help give your home surfaces longer life. Thank you Schuyler, Thank you Shook Carpet Cleaning. Very satisfied customer!T. Stroh
I highly recommend Shook Carpet Cleaning. They did an amazing job on my couch and rug. I am very pleased with their work.
The 5 rooms of carpet were cleaned quickly and thoroughly. Excellent work by the technician. Plan to definitely use the company for future needs.
I got my queen mattress cleaned too. Than you Shook!
Schuyler was awesome! He was on time and walked me through the process. Our carpets look amazing!!
We are very pleased with the carpet cleaning Shook Carpet Cleaning provided. This was our first time and I promise we will be using your services again.
Schuyler is amazing! Personable & professional, hard worker! Would recommend him & Shook with no reservations at all. Thank you!
Our technician, Schuylar, did an incredible job and we are thoroughly pleased with how clean our carpet turned out! We highly recommend!! 10 stars!
Awesome! Just Awesome! We will be returning customers.
Excellent service from Schuyler. He was very informative and walked me through the whole process. I will definitely use Shook again.
Best carpet cleaning experience for a second time. The best customer service!
Great service! On time and priced as expected!
On time and excellent service. My carpets look fantastic and my house smells wonderful. Thank you, Schuyler and Shook Carpet Cleaning!!
Schuyler is very thorough and professional, and works efficiently and with care. Our carpets are feeling fresh and I am grateful to have found Shook!
Thank you for the excellent service today. technician Chris was kind, polite, and patient. I can tell that he really enjoys and takes pride in his work. I will be returning!
Great communication, on time, professional, great value. No hidden costs. Id use again.
Shook carpet did a great job, I highly recommend them. The carpet looks new almost...amazing.
Update- all my issues were re-addressed and resolved
We are first time customers today. We are extremely happy with the customer service, and our carpets look brand new. So happy we used them! I would definitely recommend them to anyone.
Professional, timely, and informative. What more could you ask for? Thanks shook carpet!
Professional.
This is a great company for all your cleaning needs,Schuyler came out and did a great job on my upholstery! Check out their website or Facebook page they do all kinds of things!
Very punctual and great service!
Nice job and very friendly
Always prompt, thorough and friendly! We love Shook Carpet Cleaning!!
Showed up 3hrs before appointment time (they called before coming) and did an excellent job. Very professional and thorough.
Good service
Prompt service