The online claim process is great. It was easy to navigate and only took minutes to complete. I was contacted by the repair facility within hours of submitting my claim. One of the easiest online processes I have ever used. Great Job State Farm!

I have known Brooks for almost 3 decades. He’s brilliant, dedicated, caring, super friendly, and incredibly honest. I live in another state, but wish Brooks was my agent. He has, however, provided insightful and very useful guidance on a recent claim I filed. I love seeing such great feedback from Brooks’ satisfied clients. It’s very well deserved, and I’m not the least bit surprised.

Darcy Mcfadin is very pleasant to speak with. She is easy to understand on the telephone and is patient if I need her to repeat something. I appreciate her efficiency and friendly manner. I have had some bad phone calls with representatives from other companies but I believe Darcy is a great example of what a representative should be. Good job!

When I have a problem they solve it efficiently and quickly. The best service I’ve had in my whole life.

Brooks Baltich is one the most caring and thoughtful people I have ever had the pleasure of meeting. He brings that same energy to serving his customers. I’m thankful for everything his company has done for me when I’ve been in a tough situation with my vehicle.

I would trust Brooks Baltich with my life... and most definitely my life, auto and home insurance. Excellent service and reliability.

Brooks is a world class guy who cares for his team and his clients. Everyone in the agency are well trained and prepared to assist with any need you may have and speak Spanish! Would recommend to any of my family and friends VA.

Excellent and very knowledgeable staff. They have helped with every single need we have had and customer service is second to none. If you need help with insurance for your self, your home, or your car call them now. You won’t regret it!

Every member of the Brooks Baltich State Farm team goes above and beyond for their customers. The atmosphere is one of honesty, friendliness, and dedication. They take the time to get to know their customers and they build lasting relationships. I highly recommend Brooks Baltich for your insurance needs.

The Brooks Baltich Insurance Agency is the best. The reps in the office worked to find the most cost effective plan that works for me and my family. I moved to Georgia last year and unfortunately had to transfer my auto insurance to a State Farm agent here. What a disappointing letdown...my new agent doesn’t provide me with anything close to the service I received from the Brooks Baltich Agency. If I move back to Virginia there is no question I’ll sign up with them again.

I have been with the State Farm family for quite sometime and never really thought of it as a big deal until I needed them, Brooks helped me and my family when we got into an accident. His attention to detail and quick response helped us through the claim process. I cannot thank his and his staff enough....

Brooks and his team are attentive, knowledgeable and are friendly. They have taken the time to help us resolve the best plan for our needs. They are highly recommended!

Best Agent Ive ever had! His team is well-trained and respond quickly to questions. They make the whole process of obtaining and maintaining insurance very easy. To make it even better, Brooks proactively reaches out to see if there are ways to reduce my insurance costs and to provide me with better coverage. This is a great office, and I havent even mentioned the financial products he offers. Again, Best Agent Ive ever had.

We have multiple policies - home, autos, etc. - with Brooks Baltich State Farm Insurance. We have found them easy to work with, knowledgeable, responsive, and very helpful. They proactively found us discounts, even after the policies originated.Although weve not had to file a claim with them, they helped us navigate the process of dealing with other drivers insurance when we were hit.

Always helpful in answering questions and keeping me informed. The whole office is super friendly and knowledgeable. I can definitely recommend them.

Brooks Baltich has been so helpful in taking care of all of our insurance needs. He is prompt, attentive, and friendly! I highly recommend him.

Team is very helpful and kind! Recently had an accident and they were very helpful! All team members are a pleasure to work with! Fast response time!

Brook Baltich is one of the best men that I know. You need to get your insurance through his agency! I had the opportunity to work for Brooks Baltich for about 2 years. During my time as his employee he was always going above and beyond to show his customers and employees how much he cared and appreciated them. I am so grateful for the time I had to work with him. I learned so much from him about helping people feel important and valued and how to run a successful business. Brooks was always sending letters to people, including birthday cards and thank you cards! Who does that anymore?! I will treasure the things I learned from him for the rest of my life. I am living in NE now, but I still have my life insurance policy at the Brooks Baltich office because I don’t trust anyone else to do a better job than him and his amazing employees. I highly recommend getting insurance through him there is no better agent nor insurance.

Brooks Baltich and his team care about every customer, as a person and as a friend. Everyone that walks in the door is greeted and immediately can feel welcomed. Definitely use Brooks Baltich State Farm Insurance for all your insurance needs!

Brooks Baltich is a super star! I came to him with a very niche insurance need and he was able to figure it out and execute a great solution in no time at all! This insurance company rocks, cares about their customers and as far as I am concerned they should all wear capes!

We have worked with Brooks Baltich and his team for many years. They are all very professional and helpful. We have always felt like they have had our backs and that they will take care of us.

Especially for business insurance and financial planning, Brooks is extremely knowledgeable. He consistently demonstrates the highest level of integrity. A+.

Brooks and his team have been phenomenal since we first stated working together in 2011. Thanks for helping us with our home, auto, and umbrella coverage!

Brooks Baltich and his team work really hard to make sure that everything goes as smoothly as possible. The team is very knowledgeable and will help you to know the the best insurance for your circumstances.

I have always received the most personal and timely support from Brooks and his team. We have both auto and life insurance policies through State Farm. They have worked hard to find us auto discounts we qualify for and have spent time with us to design life insurance plans that are just right for our family goals. They even take the time to recognize our family birthdays and other special occasions and are quick and thorough about responding to any questions we have.

Super friendly atmosphere and got an amazing deal !!! Pointed me in the right direction and didn’t even try to push things I didn’t want or need!! Straight to the point!! Very smart people!!

Very professional. Quick responses. Always willing to help with whatever I need. Thank you!

Brooks Baltich and his employees are fun and friendly and have always been completely devoted to helping me have a great experience with my car insurance! I would recommend this agency to anyone as it has changed my experience with car insurance.

For the past several years I have been nothing but happy and confident with my State Farm coverage. I always appreciate being able to speak with someone when I call who knows me and is knowledgeable about how my business can best be served.

If you need a top notch insurance agent, look no further. Brooks and his team will take care of you and your family for years to come. Auto/Home/Life/Business, you name it, they’ve insured it.

Our homeowners claim was settled personally and promptly. We are very happy with the service we received.

Brooks Baltich and his team are providing great services. They are professionals with a dedication to help their clients.

I highly recommend going to Baltich State Farm when considering different insurances. Staff is very knowledgle and they cover a lot of different areas at an affordable price. Insurance can be overwhelming but their team made it easy to choose the right coverage without being too costly!

Brooks is courteous and honest and most of all, he cares! I have personally seen him outside picking up trash on the business property and to me, that speaks volumes about this mans character! We have been with State Farm for over 20 years and wouldnt trade a single one of those years just because I know I can depend on Brooks and his office staff.

Brooks and his team members are super nice and provide incredible service. They are very knowledgeable and work with the utmost honesty, integrity, and respect. Highly recommend!

The employees at the Brooks Baltich location of State Farm help to get insurance no matter a persons circumstances. Everyone on the team is driven, honest, and cares for customers needs, doing all they can to give the best coverage and pricing around!

Always very helpful and personable in providing the best policies and discounts possible.

The hardworking individuals in this office make it so easy to get insurance no matter your circumstances. They are honest and hardworking and care a great deal about their customers needs, and work to get them the best coverage and pricing possible!

Baltich State Farm does my commercial insurance and my personal auto/motorcycle insurance. They are super friendly, professional and easy to work with. If I forget to send a payment on time, I dont get a nasty note, I get a friendly phone call! I have been with them for over ten years and have not had anything but good experiences with them!

We have had an exemplary experience having Brooks Baltich as our agent over the years

I would highly recommend Brooks Baltich. Everyone I have met has been nothing but friendly, and helpful.

Brooks Baltich and his team are super knowledgeable about everything that they do! I would most definitely recommend using this agency for your insurance needs!

Polite competent and straight to the point. You’ll be glad you used this branch.

Brooks and his team are fantastic to work with, very knowledgeable and friendly!

Always friendly and helpful service making life simpler!

I switched to State Farm to save money and then within a month, received a cancellation notice. Once I received the notice, and over a two week period, I was assured by Jack that I would have coverage. On the day that the policy was cancelled, Jack informed me that State Farm would not insure me. You would have thought that would have been determined before I switched. I not only got insurance with another carrier but saved over $500 a year. This is the worse experience I have ever had with an insurance agent. They should be ashamed of themselves.

Brooks and his teams have always been the utmost help whenever I have an issue with my insurance, and they have worked diligently to get me the lowest rate possible.

Fantastic business, with helpful and honest staff. Always willing to help, and are very interactive. 10/10 recommendation.

Brooks and his team have been exceptional to work with. Great pricing on multiple policies and the service has been incredible!

Great pricing on a host of different policies complemented by exceptional service make getting insurance with Brooks Baltich a no brainier!

Move to Richmond a two years ago and was introduced to Brooks and his team from a neighbor. Hes handled all of my insurance needs, from auto, home (personal and rental) and an umbrella policy. I havent had to worry about any of it. Its been great working with his team. Very responsive.

Brooks team is always there for me, such a kind team!!!

Firetruck Polishing

Excellent service and attention, thanks to Miss Madelin Batres for the support.

I congratulate you for such a good service keep going

Thank you for the help provided in the search for insurance