ALWAYS great service!!! As a single woman with only 1 vehicle, its GREAT to be able to trust a place to take your vehicle and know they will tell you exactly whats wrong and what needs to be done as well as give you options if there are options to handle the problem. Its great having a loaner vehicle as well since its my only form of transportation. Amber is the best and always keeps in contact with me letting me know whats going on and when it will be ready as well as amount the total cost will be. Thank you so much for taking such great care of me Amber and Toyota of Renton!!!!

First time going to Toyota of Renton. It was great. I only had scheduled oil change on my 4Runner and Thomas Le was very friendly and provided an excellent customer service. Highly recommend.

I need a minivan for my incoming move, Ray, the sale consultant, at Toyota of Renton did his best to help me secure my vehicle. He notified the moment he know a Sienna will be available by the end of June, and helped to reserve it. Ray then kept updating me about its status so that I know it will come within the desired window. When the vehicle is ready for me to pick up, Ray explained every feature of the new 2021 Sienna. He even went one step further to adjust the seat so that I have more rooms to load. This Sienna laid down the final cornerstone of my move that I can get on my trip as planned. Big thanks to Ray.

Toyota of Renton is always the best at customer service and professionalism. I recently went to Toyota of Tacoma and was so disappointed with the experience that i had to return for my next service to Renton even though i live in Tacoma! Thank you Toyota of Renton!

I love the new truck but more importantly the car buying experience was the best Ive had. The Sales Associate, Vesselin, was extremely helpful and attentive to my requests. I would recommend Vesselin and the dealership to anyone in the market for a Toyota.

Kevin was awesome! Upon taking in my highlander for an oil change and regular maintenance, he found out there was a recall on my vehicle. They were able to take care of the reprogramming needs to address the recall issue the same day. I lucked out as they didn’t seem to be that busy so I was able to use one of their loaner vehicles and not have to wait around the 5+ hours. Kevin called when my car was ready and we were in and out of there.

Why are you going to the dealer to service your car after the warranty?!?!?Because they know my car very well, the services definitely last longer than other places and the staff are kind, efficient and honest with me. From the moment I pull into the service center to the minute I walk away with my car, I know what I am paying for, why and how much its needed and a pretty good estimate of when itll be needed and Im not ever questioning whats happening. My car is 7 years old and has a lot of life left.

My car buying experience was top notch. Raymond Kim, was very knowledgeable and professional. I told him exactly what type of car I wanted and he took good care of me. The car he suggested was better than the one I wanted and Im very happy with my purchase. 5 stars for Toyota of Renton but 10 stars for RAYMOND KIM!!!

This experience was great. My check engine light came on while I was driving to work. I was able to swing through Toyota of Renton, drop my truck off to be serviced, pick up a loaner vehicle, and make it to work with time to spare.

Toyota of Renton provided a wonderful car-buying experience for us. From my first contact with salespersons, they provided ample information about the availability of a RAV4 hybrid. Communication was rapid, clear, accurate. They had more such cars on order than any other regional dealer, made a deposit simple, and delivered my car earlier than predicted (one month wait time). Peter handled the transaction extremely efficiently, with good humor, as did Michael with the financing. We finalized everything and drove away in less that two hours, one of the easiest car purchases I ever made. We highly recommend them.

Toyota of Renton offers a Five -Star Experience! I had the pleasure of having my vehicle maintenance at Toyota of Renton. Their service department is top-notch, thorough, thoughtful, and efficient. My customer service representative, John, walked me through every aspect seamlessly and insisted I take a loaner car while waiting. What made this experience personal to me is that the Toyota of Renton service team was kind enough to balance the car stereo system toward the front of my car. The sound is impeccable! Thank you, John and Toyota of Renton. I will be back!

Always do good work. Up front estimates are always correct or a little high. I just wish you could schedule a time - instead of first come, first served - if you planned far enough in advance. I would like that capability for things that are not regular maintenance, like brake jobs.

Purchased a ‘21 Tacoma from Toyota of Renton back in Nov and love the truck! Was able to make the deal over the phone and come in to sign and drive. Friendly staff! I would previously go to another west side Toyota dealership until now. Looking forward to moving my business to Toyota of Renton.

Excellent service at Toyota of Renton. We recently had our 2008 Highlander AC serviced there. The service rep, Ping, was amazing! We appreciate everything he did for us.

My experience at Today of Renton was very pleasant and professional. I got to work with a person named Henry Perez, instead of asking me to wait for hours he took a picture of my cars issue, and got back to me promptly. He was able to order parts and get me in for service within a few days. When I brought my car in I was offered a loaner car. The repairs took less than 24 hours. My car looks great again and I am so happy I went with Toyota over Mazda this time.

Worst experience I ever had in a dealership. I had only gone in for an oil change for my Camry and they had told me my estimated waiting time would be an hour. But after an hour passed no one had given me an update, it seemed as if they did not notice how long I have been waiting—or checking which service was done or not. After 2 hours I immediately walked to the employee and asked why my car was not finished yet. They did not know the answer to that, and after the lack of regard of having me stay back longer than necessary, they did not even apologize or seem sorry. I have never been to a dealership that has treated a customer this way before. I have no plans of coming back and introducing someone to this place.

My experience was wonderful. Omar made everything very simple and comfortable for the purchase of my first brand new car. I would highly recommend asking for Omar Thompson when going there, although Im sure any one of the sales guys would give you a great experience.

Raymond Kim is fantastic. He answered all my questions and consistently kept me in the loop about my cars arrival. He was not only personable but friendly as well. He made sure I got exactly what I wanted and when I picked my 4Runner up for the first day, it was breathtaking. If you need to get a car, get it from Ray!

It was great.. I only had scheduled oil change on my SUV. The waiting time is reasonable.

The best Toyota service I’ve ever received. Logan kept me informed every step of the way. He even brought me back to the shop to show me some things in person so I have a better idea what he was talking about. Great service and I will be back

Im 100% happy. Everyone was really nice and Im glad they were able to switch my vin from my grandma to me and show me the past maintenance history. It was really nice to have been given a loaner instead of waiting around for 3 hours. And Im really glad I took it there because they found a recall on the vehicle that had to do with seatbelts and airbags, so that makes me feel safe. Thank you so much for everything!

I really appreciate it these guys are awesome. Peter was a great salesperson and we will definitely be back. You treated my father with a lot of respect and patience. Thank you Toyota Renton!

The service team at Renton Toyota was top rate. They are well informed and kept in constant contact about my specific cars problem. The car was ready on time and I cant thank them enough for a job well done. My little 07 Corolla is still running strong!

The service there is top rate. They always let you know when there are service specials, you dont have to ask, or remind them.They are also very good at estimating how long the service will take, so that you can plan accordingly.

Never going back here again to do some service for my two Toyota’s really bad experience with the service department 👎

Some one stole the catalytic converters of my 4Runner, took it to the dealer and the service manager did all the work of dealing with the insurance company and I had the truck back the next morning they even gave me a loaner car....1st class service..

Had an appointment at 7 a.m. got out by 8 a.m. for an oil change plus they looked at my brakes to make sure they were still good. They were quick, professional, and helpful with providing me information.

From the moment we called about the truck to getting the keys, our experience here was fantastic. James was very helpful to get us where we needed to be in order to purchase. Mike in finance was great and answered any questions we had. We were very thankful the whole process was so smooth and painless. We will definitely be telling our friends and family to come here to purchase any vehicles. Thank you Toyota of Renton!

Love Toyota of Renton. We have been going to this dealership for almost 10yrs and we are always treated with respect and kindness. They always give us good deals and we never leave feeling unsatisfied. Def recommend this location for your next car purchase.

Our service experience is always great. Staff are courteous and efficient. Easy to schedule online.

Great service. Ping kept me informed throughout the process while I had them checking in on the A/C in my car that would not get cold. Fixed it in 24 hours, got a loaner in the process to keep me mobile. Only place I bring my car for service.

Most trusted dealership for my Supra! Jimmy is a great service advisor.

We bought a car from Ray today, and he made our experience so smooth and easy. We were looking for a specific model/color that was difficult to find and Ray and the other team members worked so hard and found the one we wanted! Fred in finance was so helpful and made us feel like we made the right decision. We would recommend buying here to everyone!

They were quick and very efficient, polite, and professional. Amber took care of us and she was both efficient and friendly. I had a very good experience with Toyota of Renton and I am sure I will buy my next car from them.

Great service! The only thing we are not pleased because we had to wait for over 2 hour, but that’s understandable. So many customers were there. Thank you.

They have good hours and loaner cars. Drop your car off on a weekend day, drive off in one of theirs. When your car is ready, drive theirs back and get in yours. Cant be simpler than that.

Staff here is 5 star! From beginning to end our car purchase was great. Streamline process with no long waits. Our next vehicle will come from here as well. Look forward to our relationship with you guys. We feel great about our deal and know you will with yours as well. Smiles for miles. I love what you do for me! TOYOTA!

I had a very good experience buying a used Highlander SUV at Toyota of Renton primarily because of the efforts of the salesman Raymond Kim. He was not pushy rather he was friendly, informative, and gave direct honest answers to my questions. The first vehicle I test drove was a 2018 but it seemed to have options I really didnt need. When I asked Ray about a 2013 he didnt hesitate to let me test drive it. He was the first the first to say it was a better fit for me. Thats putting the customer first! Thanks Ray.

Came in this morning for an oil change extra early at 10:25am before my 11am appointment. Parked at the front and the young man told me I can go sit inside so that’s exactly what I did. Then 5 mins til noon a service writer (woman) comes in and told me why I didn’t check in? How about why you guys didn’t bother to wonder where is the owner of the vehicle and sent someone to find him/her? Obviously one of your employees had misinformed the customer? And now you want to make it sounds like it’s my fault? So done with this place. I will never spend a penny here.

TOYOTA Renton WA is bad service I went every oil change even car wash not really wash, even I signed on the sheet of car wash. Life time car wash they take it away, thats bad customer service. Anyway I better do my oil change instead of wasting time dealing with them lying 😅 its came with dirt I can tell my car been wash or not. This location need to update or stop lying to customer. Please stop do so.

Like always, great costumer service. Dropped off my 4runner and they gave me a great loaner. Contacted me when it was ready for pick up. Earlier than the promised time! Would recommend to anyone.

Andrew provided us top-rate service when we recently had our highlander in - friendly, knowledgeable.. made it a great experience.

Customer service was great, and work was done on time…good job 👍

I have been researching for a new car for some time now. My sister purchased her Highlander almost two years ago now from Renton Toyota. A lot of my family and friends believe that a Toyota was the best way to go, and Ive been eyeing on a Toyota Camry Hybrid for the last two years now.I was contacted by James Salinas, who is a Internet Sales Consultant with Renton Toyota, via phone and email. A day within activity using Renton Toyotas site. I didnt think anything of it other than James showed persistent customer service. After getting preapproved for an Auto Loan through BECU, I had a good idea what I can afford. I also reached out to James the same day to see if there was a car in stock that I could purchase here and now.Although James noted that I was indeed interested in a Hybrid, my budget wouldnt allow it. James worked with my budget/preapproved loan amount, so that the Out Of Door Price was within that amount. I cant stress enough for consumers to get preapproved and find out what the Out Of Door Price is before actually setting your foot at the dealership.We promptly met with James, he set up test drive, and we came back ready to sign the required paper work to finance the car. Through this entire experience I will also suggest that if you are preapproved through any financial institution that everything can be done through the Financial Department at Renton Toyota.We worked with Michael Chanthasom the Finance Manager at Renton Toyota. Michael showed great professionalism through the entire process. He pulled up the same numbers that BECU preapproved for my Auto Loan, check my credit score, went through my options, and everything went pretty smoothly from that point on. After ironing out any details, I was able to drive my brand new 2022 Toyota Corolla SE.Although this isnt the exact car that I wanted, I will definitely go back to Renton Toyota in the next few years to trade in towards my Toyota Hybrid of choice! Thanks again everyone at Renton Toyota for their exceptional expedited customer service!

The quickest, most efficient, and friendliest car buying experience! Ted in sales and Frank in finance were such a pleasure to work with.

I did business with the parts department. I asked for a part and it arrived the next day and they promptly called me to let me know it was in. Everything was done correctly and efficiently.

Yes, everything went well. Kevin P. was my service representative. He explained thing to me that I needed to have done. Nice young man!

Im super impressed with the service provided by Toyota of Renton. James did an awesome job providing all the information I needed prior to purchasing the vehicle. Financing was a breeze and everything was well coordinated. Im happy overall with the end to end service provided by this dealership. Five stars!

My car leaves happy every time I come here. The staff is quick and responsive. Bonus points for being a clean facility as well.

Toyota OEM battery died in 2 years. I own a 2014 Toyota 4runner and I go to Toyota for service. I buy genuine Toyota parts. In 2019, I was told that my battery is not good anymore and they told me to replace it. I did. And now, 2 years later, the battery is dead. I tried to recharge it but it will not work. This happened at the worst time. There is a pandemic and so I do not want to go to the dealership.

After many wonderful years of coming here to the service department. It has come to an end. The service writers here are no longer helpful as they once were. Long ago, if you needed help they would provide it. Save you a bit here and there on the bill. The new service writers are rude and really are there to push you in and out. So much so, that they miss many courtesy things now. Please avoid the service center here if you can.

Pablo was awesome! He made my experience great

On our first visit to Toyota in Renton, we talked to Steven Dang who was really energetic about helping us find a car. We left hopeful that if we decided to buy a RAV4 then we would totally go back to Steven. Fast forward a couple of weeks and after trying many different car makes and models we finally narrowed our decision down to two makes, one of them being the RAV4. Wanting to try a RAV4 again before we finally purchased we eagerly went back to Steven at Renton Toyota. Unfortunately this time he was anything but friendly and energetic. He seemed frustrated and annoyed by our questions, even coming off as rude. We told him we would like to try out another RAV4 and he asked if we were actually going to buy it. We were not sure at that point because we wanted to test drive it again then possibly purchase it as we had come to the end of our search. He said that most the RAV4s were sold and if we wanted to test drive something similar to the one we wanted we could test drive it then come and put a deposit on something that would be coming in 2 weeks. We told him we didnt want to put a deposit down on a car we havent seen. He tried to pressure us further by stating that it would be almost exactly the same car. We said no and just left. Honestly his attitude was a real turn off and I told my husband that I didnt feel comfortable buying from him. We are purchasing a car this week and will not be going back to Toyota of Renton. The experience with Steven Dang left such a bad taste in our mouths and turned what could have been a great experience and potential purchase in to a sour one.

Peter Hubris and his team at Toyota of Renton couldnt have treated me more professionally, courteously, and respectfully. Peter went out of his way to enable me to purchase a new car even when there was a several month waiting period to order any new vehicles. It was surprising and fantastic! I will always go back to Peter for any of my new vehicles and will refer my friends and family to him as well.

Peter and Michael are great! So glad we were able to work with them TWICE! Bought a Hybrid Rav4 in July of 2020 and had to come back this March for my RAD new Tacoma! The most painless car deals I have ever been a part of, and I used to sell cars.

Peter always goes above and beyond to meet our needs when it comes to leasing a new vehicle! We feel well taken care of!

Beware that the online appointment scheduling doesnt actually mean anything. Its all first-come including loaner cars. I made an online appointment with a loaner car to get there and be told they were all gone. I had my kids with and appointments to get to - I wouldnt have gone if I didnt think I had a car, so just be aware that you should plan to just sit there even with an appointment. I figured out the dealership in SoDo actually does appointments and has pick-up/drop-off so try there instead if youre time limited!

Had our Toyota Highlander serviced at Toyota of Renton. Bryan Palmer took care of the intake and managed the service of the car. His service was first-rate and he got me in and out right away. He also, gave me a detailed list of things that I needed to consider for the next service which was awesome. I highly recommend Toyota of Renton and if you get a chance to deal with Bryan I am positive you will have the same great service he gave me.

Service was quick and they did what they said they were going to do. I trust Toyota of Renton.

Good stuff, expect the longer waits. Upwards of 4+ hours sometimes, if you can go during mid week please do so. I came at 7am on a weekend and lines were long.

Great experience. Easy to get appointment, and they got my car completed in the timing they promised.

I’m not rating Toyota of Renton 5 stars but my salesman Ray Kim was worthy of 10 stars! Through every inquiry whilst purchasing my brand new Toyota 4Runner Ray was able to remedy every problem. The service department has its hiccups but all in all Ray made our car buying experience A+++, I recommend buying from Ray Kim if you visit Toyota of Renton

I had an awesome experience purchasing my 2021 Toyota Prius from this dealership. My sales consultant, James Salinas, was extremely friendly, knowledgeable, and prompt. He spent a lot of time going over all the features of the Prius, and made sure I waked away with a great experience. He was compassionate and courteous in negotiations both over the phone, email, and in-person. I would recommend this dealership to anyone looking to purchase a Toyota car!

Excellent service from start to finish. Nice honest people.

I mad at the serviced yesterday March 29-21, with my agreement to paid for packaged of oils change extra $25./m, i been doing that over a year and now you guys added $108. For filters, thats not okay, you guys breakup agreement with that, when doing oil change have to including filters, i cant do oil change at Toyota service shop and go somewhere else to do replacement filters....Hopefully you guys have to stop doing thatSincerely,Thuy Nguyen

I HATE dealing with car dealerships. However, we worked with Toni Blair. I knew exactly what I wanted to do and had done all my homework ahead of time to know what to expect. She had a no bull, get it done personality. We got what we wanted and our entire process took maybe two hours of being in the dealership total. Probably less. I really enjoyed working with her in particular tho. She just made it fun and made us laugh the whole time.

I am so happy with their services!I worked with the salesperson Quan and the finance guy Mike. Both were very nice, easy to work with, knowledgeable and very responsive. I ordered a Rav4 and Quan answered my millions of questions I had with no reservations. If I buy another vehicle, I will be going back, they made the purchase of the vehicle hassle free.

Very professional service representative, took time to answer all questions.

Amber assisted me with the 100,000 check up. Car was ready on time, staff are excellent. Prices are not cheap, but you get what you pay for. Great service and workmanship.

Ted and the folks over at Toyota of Renton were absolutely great and took care of everything, they even got me a better deal than other dealerships were offering me.

From the moment I walked out to the new car lot and met my sales rep Omar to signing the documents and getting the keys to my new Toyota Tacoma, everything went perfect at Toyota of Renton. I traded in my car and they gave me the price I wanted which was a deal maker for me! Omar was great to work with and really helped me find the right deal that fit my budget. Omar made me feel comfortable and I appreciated his professional but friendly attitude, I will give him a 5 Star rating as well. I am now a proud owner of a Toyota Tacoma and I couldnt be more pleased. Their was plenty of trucks to pick from and I was able to test drive the different models as I wanted. I really do like coming to Renton because I started bringing my Corolla here several years ago and the service was always the best. Its rare to go into a dealership/service department and see that all the employees are happy and friendly to talk to and that is why I really do enjoy Toyota of Renton. I will be coming back! Thanks Omar and Toyota of Renton

I have always had a great experience with the Toyota of Renton Service Department! The staff are really friendly and the technicians do great work. Work quotes are always right at (or even sometimes slightly less than!) what was estimated. If you can be lucky enough to get Henry Perez as your Service Advisor, he is awesome - super nice and personable! I highly recommend them for any Toyota service needs!

Best car buying experience! Keith Dang was the epitome of what the ideal sales agent should be. His goal was to match my needs to the best match Toyota has. Never, ever tried the hard sell. It was all about the experience being a positive one, whether I bought the car or not. He was extremely patient, and respected the decisions I had to make to make it work for me.

Ray Kim was awesome! If you need to purchase a car, I highly recommend him. He made the experience easy. Very professional, answered all questions, and was very easy to do a trade in too! If you need a vehicle, Toyota of Renton and Ray Kim are who you need to see!

I love coming here to have my car serviced. The customer service is always great, they’re quick and have a big waiting area inside.

Thank you Mr.Omar the pro Toyota of Renton sales man who helped me in purchasing my 2021 Toyota Prius.I appreciate his persuasive customer service was very easy and understandable.Khan

I have only great things to say about this dealership. Im from Idaho and found my car online. Everything went smooth from the initial contact over the internet to when we started talking over the phone. I contacted them on Christmas Eve and I flew to Seattle to pick it up. Keith our salesman was great. Very upfront and straight forward. I never felt like I was getting sold on something that I didnt want. I would buy a car from Keith again without hesitation. Thank you Keith!

My service writer Steven Pham, did an awesome job making sure I was taken care of! Great customer service!

I had a great experience trading in my car and purchasing a new one! The whole process went so smoothly! Couldnt be more happy!

Recently I came in here, to parts department for some info on the ignition wiring diagram/colors. They could not and would not help at all. The counter person said that they do not have such info, only the tech people have access to it. I was surprised, thought auto supply shops like Autozone or Oreilly have offered me better help, they have far better customer service than this major dealership. I will not come back here for parts or for another car! Period!

Steven Pham took excellent care of me and my Tacoma!

Was quoted $6,000 for parts and labor on a catalytic converter replacement and there was a 1-2 month wait on the parts. Went somewhere else and had the work done for under $1,000. Look around before you get work done on your Toyota here.

Toyota of Renton has consistently been the best dealer Ive been to for service. They are always upfront and accurate with time/cost, and quick to get you in and out and on your way.

I had been looking for a very specific and extremely popular vehicle with no luck. I finally came across it at Toyota of Renton which is about 150 miles from me. I reached out and Toni contacted me to say it was in fact there and available. I was beside myself, was this going to finally happen? Toni took down all my information got all the paperwork going and took my deposit. I told her Id like to pick up the vehicle in a few days and she said no problem. That following weekend I traveled to the dealership where my new vehicle was washed and ready with a full tank of gas. I was out of there in a little over an hour, driving back home in awe at how easy the process was. Everyone I encountered was so nice and friendly. Now, I dont want this review to be about pricing but I feel that I should mention that while looking for this vehicle I encountered dealerships that were charging upwards of $12,000 over MSRP, justifying the mark up due to the popularity. Not at Toyota of Renton, they still gave me a fair price and that says a lot about the integrity of this dealership. Highly recommend and totally worth the drive.

Friendly service, reliable mechanics, and timely service.

It was the best experience the moment I walked in. Ray answered and knew all the details of the car. My first experience with Toyota cars. Will definitely recommend no doubt.

Ray Kims sales support was superb with courtesy and his knowledge of the products & financing. I decided to lease RAV4 Hybrid, he made my financing paperwork easy by collecting info. via phone in advance, waiting time in the office was none. I also appreciated the friendly atmosphere in the office and the service deptartment. I am also very pleased with the car. Its a very smart and comfortable car to drive. Thank you very much Toyota!

Efficient service.Awesome customer service.

As a first time buyer I had the opportunity to meet Raymond and Trey. They were both very helpful and went into well detail about explaining finances and the overall car itself. I’m happy with my purchase!

Ping was very honest and up front about my issue and how much it would likely cost. The car had a cracked fuel line and they found the leak and fixed the problem for less than quoted for the diagnosis.In the meantime I got to drive a corolla XSE loaner car that was pretty fun even though its probably not something I would buy. It was fun to have for a day.

Great experience. We worked with Peter and he was awesome. Were in our third Highlander now (first two were leases). This time we purchased. A great family car. Buying from Peter at Renton, was a first. Very trustworthy and he took care of the family too.Mike, in financing, was helpful and worked to get us the best long-term options for us as well. He even followed up after we had signed to help us get a coupon that we had lost sorted out.These kids are growing up quick. Well be back.

I can not say enough about the stellar service Stacy Johnson provides in the Service center. She is very knowledgable about what she does and spends the time to explain things when needed. Not only that but she is super friendly. Thanks Stacy for making my experience at Toyota so great!

All in all a great experience.

I worked with Logan in the service department and he was so kind and honest and after my service, I heard some sounds in my car so I took it back and he was very polite and got me in the right hands to get the noise fixed

I always have a great experience when bringing my vehicle in to be serviced at Toyota of Renton. The advisor that I worked with provided detailed information about the services need for my vehicle, and outlined which services were most critical so that I could make the best financial decision.

First time at this Toyota. Greeted as soon as I walked in. Went there to change recall for my Corolla. Also for other regular maintenance such as oil change, tire rotation, and inspection.Excellent service and have no complaints.

Great folks..Go see Fred!!

Vesselin was an incredible employee to work with - patient, and provided clear information while working with me to find a reasonable conclusion for both myself, and the dealership.

Very quick and friendly customer service.

I have taken my cars into Toyota of Renton to have serviced for many years. Regular as recommended per service manuals. This time was exceptionally fast and that was even after finding one of the lugnuts stripped while rotating the tires. Since I only have cars serviced there they knew that they did it. They replaced the bolt and lugnut for free. The advisor was Stacy Johnson who was very pleasant and professional in her interactions with me. Way to go Stacy. All works was done within time estimates.