Visited this laundromat while i was on vacation.Located near the Casinos where the group & I stayed for 1 week, The Row, Silver Legacy.Very clean machines, easy to use, photos everywhere explaining how to use machines.You can use credit card ( $20 hold on card, each time you use credit card ) I’d recommend taking cash. There is a machine there to get quarters.The day I went there was an area where all the laundry baskets were set up ( put away - very organized ) but there were what seemed like 100 flies because of some old clothes sitting there overnight, maybe left in a washer.The owner was trying to swat the multiple flies with a fly swatter.I recommended putting original pine sol (50%) & water (50%) in spray bottle ( this helps eliminate flies ).Overall easy to find location, machines were nice & easy to use.Thankful the tables were out to fold clothes.
Cool place. First laundromat Ive used that you can pay for your wash and dry via card instead of quarters.
Neat and clean, efficient washers and dryers. Peaceful and comfortable waiting areas. Spacious areas for folding and finishing.... attendants nearby
Clean and good value. We found the staff very friendly and helpful. While we were there they had a difficult customer, but they only tried to help and didn’t deserve the grief they copped.
Visiting from out of state and this was the closest laundromat to my Airbandb. Very clean and machines worked. Love that I can use my debt card on the machines. I recommend this place as even the staff was friendly. Yes there is a hold on your card but places do that all the time even when you get gas.
Vet clean and tidy laundromat. New machines and dryers. All equipment take credit cards and quarters. Easier to use credit cards which is what i do. Read the signs and instructions posted around the place so you know how the washer machine works and where to pour the detergent.
Super clean laundry mat! Plenty of laundry machines and 3 different load sizes to choose from...
This laundromat is nice and friendly. They have nice washers. The attendants are very nice.
Very nice machines also very clean but as far as customer service go they dont want to help a person out, poor customer service, I had an issue, management told me there is nothing he could do, I wont be back
Every time I go here I find more and more awesome . Great service, clean machines and very nice prices Recommend this one to everyone try it once you wont want to go anywhere else!!!!!!
Despite its clean and modern appearance, this is not really a customer friendly establishment. Although convenient to be able to swipe a card, they put a 20 dollar hold on it, no matter how little you spend. You cant split tenders so if you put money in a machine you cant finish paying for it with card and it will still hold your card for $20 and it wont wash your laundry! They wont break $20 bills but you also cant put them in the change machine which can be extremely inconvenient and when you tell them that something is broken or not working they almost downright refuse to help you or refund your money or put you in another machine if I didnt have to go here I probably wouldnt
Very nice people (the owners). Located in Reno by the Sands Casino. Very clean.
Convenient and great location. Recommended you avoid tables and washing machines at front if busy, can be a bit crowded.
Nice and clean like it and always come back.
A great laundry mat! New machines, clean. Sundays are the worst, usually packed.other then that, great place
Clean and quiet laundromat with everything you need. Machines are a little expensive, but they are well taken care of. They are quiet and fast.As of Jan 2021 they are requiring and enforcing mask ordinance.Attendant on duty to make sure nothing too crazy goes on.
Very nice, up to date washers and dryers.The ability to use a card instead of coins. The staff are really nice. The location is next to Gold Dust West so you have something to do while you wait for your laundry to be finished.
Owners are friendly and kind and the place is nice and clean
This place is terrible. Yes there are new machines but the customer service will make you want to wash your clothes by hand. And as was said in another review you need to go around and read the 109 signs they have posted cuz they will hold a 20 for a 5 dollars wash.
Just a touch above average: as for laundromats go. However, management blatantly ignores covid restrictions at allowing several people to have NO coverings not even stupidly under chin.Machines are clean & actually run quietly.
Great place to wash your clothes, prices are good and the size options of washers is great. Very clean no homeless people. The owners are very nice!
Very clean. Owner is very nice. Machines work well.
Nice clean place. New machines and they work great.
Great service. Nice, clean laundry mat. No disturbance. Owners are a very sweet people ❤
Surprisingly clean. New machines. I was really impressed. It starts out at $4.25 per wash. There is also lots of places to sit in here. Its air conditioned. TV. Nice vending machines. So far this is the best laundry mat Ive seen. They even offered to fold my laundry can you believe that sh#%!
Awesome spot to do laundry
Spent almost $15 just to dry three loads of laundry. I would not recommend this place at all
The only place I do laundry. Its very clean with new great running machines. Ive never had an issue here but if so the owners are both extremely friendly and helpful they are an older couple that are so friendly. They keep the place clean and dont allow people hanging around and begging. All over a test place to do laundry especially with the extremely cheap dry.
I love this place
Had to go in a pinch awaiting new washer delivery. Nice place. Owner was there and it felt like a good place. Safe
This is the very best laundry in Reno. Thanks to the owners, it is clean, comfortable and well-maintaned. The machines are excellent and masks are required do it is safe as well. Highly recommended.
I used to frequent this place every week as it was always clean and the owners took pride. Over the last month it has really gone downhill. What bothers me the most is the last of mask wearing by patrons. People coughing, runny noses, sneezing etc. all without wearing a mask.I no longer feel safe using this facility and will have to go elsewhere, despite it being walking distance from my residence.
Clean and new machines, awesome couple owns and operates.very friendly and helpful
Newest place off of keystone ave. &cleanest. Great price at $2.50 a load. Also they have bigger machines also to use.
I like this place because the machines ate clean and new. Reasonably priced. And there is a tv to watch. The owners are very helpful when asked.
This place is spotless.so clean that.I didnt want to bring my dirty laundry inside,
Very clean establishment, attentdent always on duty. You can also use debit or credit cards at the washer and dryers. Very convenient.
Very nice. Very clean. Someone is always there and available. Dryers actually work. Spent less than i was expecting so thats a plus.
The owner recognized that I didnt know what to do, and immediately came to my rescue. Very clean & functional for a reasonable price. Thanks for being here.
Great please to laundry you things free wifi and the staff is very helpful.
Was very clean and not crowded!!
The cleanest laundromat Ive ever been. Great prices and the owner is very nice too and he constantly maintain the machines, cleans the filters and etc. Highly recommend.
Laundry Depot is a breath of fresh air. Good washers and dryers. Easy pay with coins or card. Sue was so helpful on our first time there. All around great experience
Best place to in town for sure. Sue and her husband are fantastic. Very nice couple and very helpful. When I bring my grandson with me and she sees I can use a hand with him, sue is happy to hold him or occupy him which is so helpful. This is the only laundry mat I will go to.. Thank you for making laundry a lot more likeable.
Clean... Clean.... Clean....Friendly ...I like going there. Staff is always there.I like that about a laundry mat. If you need change. Guess what theyre is someone there to help.;)My favorite place to do the worst chore eva!
VERY CLEAN, NEVER OVERLY BUSY, ALL OF THE MACHINES ARE NEWON HAND OWNER, ALL THE THINGS THAT REALLY MAKE A LAUNDROMAT SUCCESSFUL, ENJOYABLE!! As Enjoyable as laundry can be.
Close to home, and the washers and dryers are amazing. And its very clean.
They just reopened with new machines. Theres someone on the premises during business hours. The owners are helpful and friendly. Its nice to take clothes to a place thats safe with cleaned machines without worrying about bed bugs.!!
Wow, this is a very nice place!! The owner, Sue, helped me unload my comforters from my suv and she continued to assist and chat with me. The place is spotless and all the machines are new. Sue and her husband are on-site during open hours, ready to assist. It was the best laundromat I have ever been to and I will return to have something altered. Sue is meticulous about everything. Definitely a 5 star establishment!!
Very clean and up-to-date machines front loaders which always work better dryers that work the way theyre supposed to
It was my 1st time there I did not read the signs very well and I put the laundry detergent in the wrong place O well it still worked out good
Dont you just hate when you go to a laundromat that provides no customer service when a machine eats your quarters, you have a question or need assistance? Well, definitely not at this location. For being so close to downtown this place is clean, comfortable, well staffed and- just plain nice. Fairly priced with new efficient machines. I really cant say anything negative. Owned and operated by a lovely, seemingly retirement aged Asian couple and the wife made everyone feel welcome and at home. The obvious choice of laundromats in the Reno area, definitely.
I’m an otr truck driver. I called this place to see if they had parking for my tractor. Ms Sue answered the phone. She was very pleasant and reassured me that I would be able to park. When I arrived she offered to help unload my clothes from the truck. She assisted me on how to operate new high quality machines step by step🥰 She even help me purchase a laundry card. Her hospitality & generosity is impeccable. Great job Laundry Depot!
Very kind and helpful staff. After Burning Man they assisted me to get my really dusty clothes clean. Super friendly people.
Clean facility, coin or card pay, average prices for wash and dry. Good variety of machine size. Nice atmosphere overall, wish they were open later.
Nice and clean. Staff very helpful
Very welcome find. Got into town on our bikes too early for check in so we got constructive. Laundromat is very close to downtown casinos. Very clean, new fast machines that take cash or credit cards, Inexpensive & secure with pleasant owners on-site. Thank you.
This is the cleanest laundry mat in renoThe owner is pleasant and helpful to his customers unlike other laundry mats in town.Give them a try and you will be hooked.
Sue the owner is amazing, super friendly and she will make sure you know how to work the machines.Super clean and everything works.Update, I just talked to her about maybe having coffee available for her customers. There is vending machines for soda, snacks and supplies.
EXCELLENT LAUNDRY FACILITY!! EXTREMELY CLEAN AND THE STAFF ARE AWESOME!!!!
So long story short after being attacked by Bedbugs at Gatekeeper Inn My friends at this place helped me to wash my clothes!! I’m very grateful to my Iil Buddy here he’s so kind and always sells me a bag for my laundry with a huge smile on his face!! His wife is always smiling and running all over cleaning! Very nice place I frequent 4 or 5 times a week I’m a little OCD Please Support This Place TJ Reed Approved!❤️
Very clean new machines no riff raff
Awesome machines! State of the art washers and dryers. You really do get your moneys worth here. The owners are really sweet people and always there to assist you anyway they can. The only place Ill do my laundry.
Great value for the $$.
This place is a full on scam / rip-off. I used ny card in the machine it charged me $ 20. He refuses to refund my money ...i suggest another place.. Then he wants to get mad at me . while hes got my $ tied up for days. What if i needed that to pay something important.Its just so wrong to occupy another persons money .for no reason. If i didnt have quarters for dryer id have been theyd have $33xtra of my money...The sad thing is he doesnt care!!!!
Love the new machines the owners are always on property. Lovely people. And the most reasonable rates Ive found.... The clothes are so clean and dry fast and love that I can use a card. No more quarters 😋😀😀😀😀😀
Very Clean. The owner Joe is always there to help. Mask required and enforced.
This is the cleanest laundry mat in all of Reno! The owners of this locally-owned business are hands-on managers who are always present, providing the friendliest customer service and positive atmosphere Ive ever experienced at a laundry service center. Simply put, the best!
Excellent, clean and nice staff.
I watched the owners remodeling the building as I walked my dog everyday and they did a GREAT job!ALL new machines which use coin or card. Washers actually use hot water through the entire wash cycle so whites come out white. Dryers run 8 min on a quarter, it only took 75 cents for a good size load. Its a clean place with several tvs to watch, vending machine, and a restroom for customers. I recommend this laundromat and will be back. 👍
Nice
Very good equipment, clean with customer friendly staff.
This place always clean, friendly and it has tables.
Very clean, looks new. Stopped on our way out of town during a road trip. Owner/ manager was very nice, let us borrow a wrench while our clothes were drying.
Hardly notice the Reno around you
This place is the best I’ve ever been too. Not only is the staff incredible, it’s the cleanest, cheapest place to do laundry. Best experience doing laundry ever lots of space and always plenty of room to fold and wash. Thank you
Omgoodness! This facility was clean, everything actually worked, and the people were so amazing! They treated me with respect, care, and concern. The machines actually get the laundry clean! I love it! Ill definitely be back!
Machines work but the staff is crazy
Great place to do laundry. The staff is very nice and helpful. The laundry depot is very clean and and all the machines are kept very clean. Everything is very easy to use.
Love doing my laundry there once a week
Clean, well-maintained, layout is nice. Parking on the side is limited (& spaces are small) so be sure to check out the extra parking behind the building. Staff are friendly and helpful.
Like the fact that this laundry accepts card or quarters. New, clean machines that do a great job. Highly recommend
Best laundromat i have ever been too. Super friendly, helpful owners who keep an immaculate establishment! !! On my way there now as a matter of fact!! Lol
This laundromat is good quality. It is fast and has some of the biggest washer/dryer machines Ive ever seen!
Thought I would try this laundromat since it was the closest near me. Very nice place and very clean. And they accent Apple Pay!
This place is the best it is nice and clean!!! New machines and the owner is friendly as well as the workers. If you live in the area this is the ideal place to come.
Newly renovated place. Accepts cards and cash which is very convenient! Highly recommended.
Nice people. Very clean.
Definitely NOT open till 11. 9:05 the lights are out and nobodys inside. Wont be back.
Very clean inside. manager was super nice, all the machines are new. Free wifi and 2 flat screen tvs nice place i will be doing my laundry here from now on
Great place clean and friendly
Nice
Clean machines. Nice people.
Best laundermatt in reno. Safe, bright, very clean, and monitored by owner during all open hrs. Plenty of tables and chairs, t.v. closes at 9pm. Open holidays.
Finally a laundromat that is worthy of being compared to the comfort and cleanliness of ones own home! This facility is absolutely AMAZING! New machines that give you an option of either paying old school (quarters) or by reloadable cards you purchase there, once for ONE dollar!! The owners are on site for the most part, if not them a dedicated employee, there solely to assist those not too familiar with the laundering process. I have been to several laundromats in the Reno/Sparks areas and I have to give it up, Laundry Depot is truly the BEST! They’ve surpassed multiple snags with being in the downtown neighborhood of transients and careless drug abusers to a shiney diamond in the rough!! Thank you two!
This place has plenty of washers and dryers...washers come in different sizes which is very convenient and big dryers...also has a vending machine clean and friendly establishment
Very friendly, clean and you dont have to use quarters. Everything can use cards. Yes
Staff was a little rude but place is clean and reasonable price to do your laundry
Very well kept washers and dryers.
This new laundry depot is the best in town I think so far.very clean the owners are very friendly. Id recommend this laundry mat to anyone