The gym is nice but far too small and the hours are terrible. When I asked about the hours I was told by the manager that they could not find staff due to people collecting unemployment instead. Well one month after extended unemployment bennies expired the hours still have not changed. Also I joined this gym for the large open workout area that they subbed out to a CrossFit gym durning the shutdown. Now the only way I can use that area is if I pay an extra $150 a month. The only positive now is the pool, which while nice is always over crowded.

I have been taking my son to this establishment for a year now. He is enrolled in the swim classes here. I would not recommend them to anyone. All the teachers do is stand around and talk. My son got no real lessons. He was supposed to be evaluated for level 2 and didnt make it because of his back stroke which is understandable however instead of working on that with him they just keep doing the same thing. No improvement whatsoever and my son has even asked to just stop cause he is tired of the same thing over and over again. He says he isnt gonna get any better if they dont teach him. My son is 5 do with that what you will.

Great staff, great equipment, not crowded, great atmosphere. Just an all around great gym.

New interior is very nice, and most importantly always kept spotlessly clean. Machines always seemed to work perfectly and are also spotlessly clean

This place is disgustingly Filthy. I went swimming in the pool once and got some type of bacteria infection.The staff are a bunch of millennials that can’t even take the time to put their phones down to answer a question. I canceled my membership with them over the phone. The lady told me I didn’t need to do anything else. But guess what they put me in collections.DON’T GO HERE YOU’ll REGRET IT!

Pool maintenance employee threw chemicals into the hot tub while others were the nearby pool. One had a sever asthma attack. Three others had to leave the pool. When confronted, the employee threatened to just close down the pool class in the future. Not good.

I love this place but I went at 5 pm Wednesday night and the girl working the desk warned me to put my mask on even though I was going to get a drink of water, and then threatened to have my membership taken away after one warning.I continued to work out and she was pretending to read a book but every time I looked over she is just watching me work out. Not sure if I should be flattered or she just is having a bad day and wants to kick out a loyal member that’s been coming here for 4 years now. Very disappointing since I know a lot of the staff here and they are awesome.

My case is similar to the one before me. Seems I am not the only one with this bad service.At this April During Covid-19 time, I called and did inform front desk people for the cancellation of my membership because I dont feel comfortable to go to gym with my health condition. I never went to Gym after that and I thought they cancelled my membership.Now, I got the letter from one of the collection company to collect $192 for all of the months which I cancelled already long time ago. REALLY Poor customer service as a public Gym.I will not pay the amount because I did ask for the cancellation and I never went to the gym because of COVID. Gym management should think more from customer side, NOT just the money.I should not pay the services which I did not used at all during pandemic. ThanksAfter discussed with Teri and She required the Notes from my doctor, they removed the balance from collection company finally. Thanks, I will raise my review from one star to three stars.

Love the place. Close by

I love that this gym is not overcrowded and burning hot inside(temperature). The staff is very friendly, they have every type of machine/equipment that you can imagine, locker rooms are clean, kids club actually has availability and they are great with the kiddos. Im way more comfortable at this gym than any other I have been to. It is worth paying a little bit more to get what this gym has to offer.

Joe Janssen Membership Director does great job and is very kind and attentive. The communication from part of the staff is really poor and careless with costumer. Had two bad experiences in same day with two different people that did not seem to care bout costumer or the Gym. Very unfriendly face to face interaction and extremely rude over the phone, really damaging the image of the place ( hopefully it does not represent the owners / business mind set) but I decided to go somewhere else where the costumer service is better.

During covid situation, we called and did contact front desk people for the cancellation because of my spouse health issues. Its been almost more than 4 months with the cancellation and we never went to the gym . (Once the covid is over we will sign up next year).The surprise is - we have been getting the emails from ABC financial to pay the bills for all of the months which we cancelled already long time ago.I would say poor communication between the Gym management and financial services team.We will not pay the amount because we did ask for the cancellation and we never went to the gym because of COVID . The management should consider this point for the customers.We should not pay the services which we did not used at all during pandemic.

I really like this gym. Good facilities and friendly staff. Feels much more like a community than any 24 hr I’ve ever belonged to. My daughter just started swim class a few weeks ago and she loves it. The instructors are super good with her and she has a great time.

My son goes there for parisis speed school. Instructors are good classes move fast. I like the fast pace they keep my son moving. Sometimes when there are to many kids they will bring in a second trainer which I like. Great place to work out if you can afford it, membership is a little expensive.

This place is wonderful place to work out. The staff is friendly and very caring, about individuals, not just people.The owner is visible to the members. He brings his dogs to hang out. Very human.Many of the staff have worked here for upwards of 5 years, some more than 10 years. That tells me that its a good place to work as well, since people dont leave.I heartily recommend Double Diamond Athletic Club!

This is an awesome gym. Its clean with great staff and their family swim is only 5.00 a person for non members. We take the kids on Saturday and Sunday from 3 to 5:30 its really fun and the kids love it

Joe helped us get a membership set up for my fiance, and the place is really clean and very neatly setup. Would recommend checking the place out if youre in town

I chose Double Diamond for the group fitness classes and I really enjoyed them – they have wonderful instructors for the Les Mills work outs and yoga. I also appreciated the pool, free weights and other machines for use. Everyone I met at the gym was welcoming including staff and other patrons. The monthly price is a little high, but I signed up for a 2 year contract which helped. Would recommend checking out this gym and definitely try their group classes.

Excellent local gym. I love the laid back environment and members. Lots of options and amenities to offer and a very clean facility. Great owners as well. The gym fees are a little bit spendy, but at least you can work out in peace.

Not a good place if you want your kid to learn correctly... coaches are chatting most of the time while kids are doing wrong moves. I decided to search for another place to allow better environment for my kid to grow his skills.I don’t think this is a good place if your kid wants to improve, however, they seem to be friendly when they teach absolute beginners specially 3-4 years old kids ...

I absolutely love this club. Im not a person who normally liked the gym experience, but this place is the best and Im so happy I joined! You feel very comfortable here and there is a lot to choose from. Its a great place for families. The facility is super clean and has everything you would want from a club.

Love the steam room. Good yoga classes, especially the beginners one. The swim classes take up a lot of the AM lap swimming time and the locker room is typically very wet and slippery. Good variety of weights and classes. There is child care and the ladies are great. Considering there is a fee for upkeep and cleaning, I would expect the equipment and gym in general to be cleaner than it is. Also, dont ever forget anything because you will never get it back, even if its turned in to the front desk. I had a water bottle turned in and went to pick it up the next morning and it was gone, though I know a friend turned it in for me.

Great class instructors! They get to know you if your a frequent goer. Other goers are nice and respectful. Love the class selection and time

It is one of the best gym in Reno.

I am very happy with this business and I dont mind paying the extra $ for its facilities. Its always clean, not too busy, and staff is very friendly. It has everything that I need in terms of weights and pool. I have not checked out the classes yet due to my work schedule.The only thing I dont like about it is that they dont have free towel service. It would be really convenient for me, personally, but its definitely not a deal breaker. Also, if they had a roll of plastic bags (like the ones you put your produce in) for wet clothes, that would be really nice. Ive been to other gyms where that is available- but those are specific, personal issues.Overall I would recommend this gym to anyone who is looking for a clean and friendly environment.

April is Great training! She’s very patience super friendly she the best. She cares the customers very well. I had a wonderful time.

I got here at 4:30 in the morning. When the place first opened. It is one of the best athletic clubs Ive ever been in. It has a pool hot tub sauna mini exercise equipment and weight room. the second floor has treadmills elliptical machines and recumbent bicycles is the one that I use. I worked out on weights rode the bicycle for a while and 10 laps and soak in the hot tub.

Double Diamond is a great gym for our family. The Club offers something for each of us. I am a swimmer and love the indoor pool (followed by steam room!!!). My husband sticks w/ the weights & machines. Our son participated in the Parisi Speed School and got a lot out of it. The conditioning for him was fantastic.Thank you Double Diamond for providing an all-around good experience. I would recommend you to anyone!

I have been attending this gym for the past 6 years and absolutely love it! I have been a member of other gyms in the past, but was not able to make exercise part of my daily routine. At Double Diamond, I was able to find classes and instructors that made me fall in love with working out. The facility is always clean, and offers an awesome Kids Club I feel safe dropping my kids off to for the 1-2 hours per day I am here. This gym is one big family with the friendliest staff 100% of the time, offering nothing but encouragement!

As an employee of Double Diamond Athletic Club, I find it hard to leave a review as such. However I must add the parents and interactions with the club members in the community have been GREAT!!! I was told after being offered employment that the starting pay rate based off my experience would be negotiable and I would know exactly what I would be making. (This is where is should have said NO until I knew exact amount). However I took the position in the kids Club and after seeing my 1st pay check reflect the amount of 9 an hour when I was told it would be 10 or more was upsetting. I at this time spoke to my immediate supervisor (Brandie) who has been a great member of management to work with. At this time Brandie stated she would speak to Kama seeing as KAMA is the one who said I would make more. I NEVER got an answer until the 3rd paycheck when I went straight to Terri the HR person. Before this sit down with Terri there were several employees who were told that we would be getting a raise expecially with the minimum wage going up. We were told 10 an hour and 12 and hour at 1 point during this. From KAMA!! When I spoke to Terri she told me that I would not be looking at any type of raise until I have been here 1 year and that I was wishful thinking. I being 30 yrs old an NOT a H.S. student was very offended and I told her that her management Kama informed me and multiple other employees this information. She then repeated there would be NO RAISE and that all employees start at 9 an hour. I again showed her proof where I was told it would be more upon employment. The only part of management that has been a TRUE Manager is Brandie, she has answered my questions to the best of her ability with what she is givin from her supervisor Kama. I have received nothing but a bipolar attitude from Kama. One day she smiles and says hi, the next she is grumpy and complaining about things at the check in desk loudly. During my employment I also learned from 2 different coworkers that Kama did NOT want to hire me because I was 20 weeks pregnant and she didnt want to waste time on training a pregnant person who was just going to leave. I feel this is discrimination and made me very uncomfortable. The amount of kids we have at a time has been 55 and they only want 2 people in a small size room for all of these children. This makes it difficult to interact and keep safety a priority. Kama has told Brandie she needs to cut hours and get rid of people because of the budget and it needs to be watched and cut down. When we have the amount of parents dropping children off with no capmlimit on children it is hard for 2 people to handle, and watch 55 children raging in ages 6weeks-13 yrs old. I would highly recommend reconcidering employment here for any potential employees in the future as they are NOT appreciated or payed what they are worth. Lied to and expected to just go with it. My hope is that Mike the owner will make the changes needed as this is NOT the 1st time Kama has lied and did this to someone.

Great gym. Very clean. Good people and a lot of workout options.

I joined this gym a little less than year ago, and at first I absolutely loved it! I joined because of the diverse class offerings. I work a regular scheduled job; 8-5 M-F. I did notice before I signed up that the majority of the classes they offered I would never get to experience, but there was enough before and after work that it was worth it. The first red flag was they cancelled their kickboxing class my first week. It was one of only three morning classes offered and it was pretty well attended, but apparently not well enough even though we ran out of equipment for the number of people who attended. Now, theyve decided to cancel their night time bootcamp classes. Because of this schedule change, there is only one, one hour class option after work hours thats not spin. These classes are Les Mills classes. They are fine classes, but they are not challenging enough to supplement the type of gym schedule I was previously keeping. This place does not cater to working individuals. Im really really disappointed in this gym because I used to really love it.

Upscale Fitness club needs to update their Stair Masters, seems like one of the three are out of service each month. I have been a member for 7+ years and these pieces of equipment have always had issues. These 96 year models need to go away.

By far the best GYM I have ever been to staff is awsome extremely friendly the best I have ever seen this is also the cleanest gym I have ever seen

Ive been going to Double Diamond for about seven months now, and have had an excellent experience. Everyone there has been very friendly and helpful, and the environment overall is welcoming. Theyve got a great variety of classes and equipment, and Ive recommended them to both friends and family. Best gym experience Ive had!

Love this gym!!! Great teachers, great classes, great people, and one of the only places in South Reno to find a gorgeous clean indoor swim pool!

Double Diamond Athletic Club is a warm, family athletic club perfect for the South Reno Area. I take classes there as well as workout on a regular basis on their equipment. When my grandson is not at his South Reno Five Hearts Preschool, I can take him to the kids club. Its great to run into friends there as well from the neighborhood.

Stay far away from this DRAMA infested club. They use non certified instructors, bait and switch contracts and threaten collection agencies over a contract and ones you never even agreed too. Several staff openly lie as well. MANY OTHER REPUTABLE CLUBS! TOO MANY OTHER PLACES TO SPEND DRAMA FREE TIME!

Best gym in Reno. Been there for over 20 years

The fitness center is nice to workout at, however certain staff members like to intimidate the people exercising. A fitness center should never be an intimidating place and unfortunately chase Linch, one of the employees, threatened me for offering help to his girlfriend who had been taking the same class as me and mentioned she was struggling. His words were, leave or I will make you. Because of this interaction I will never return to this gym. Chase also likes to make it a point that he has no contact information for the owner of the gym. Hes clearly afraid of getting in trouble for his actions. As long as he acts the way he does, I will never recommend anyone for this gym. Attached is an image of the individual youre likely to encounter at the gym. Again, his interaction with me made me never want to return to the gym again. Not the kind of reputation I think the owner would appreciate.

This is the only gym in Reno where you and your kids can workout at the same time. Weve been members for over a year and it has been such great experience. Everything is here for us. Swim, speed school, reformer pilates and a huge room to take aerobic classes. The price is great. The staff is great. The kids club is clean. Just cant say enough good things about this facility.

I love this gym, I drive 20 minutes to get there but it’s worth it.. great training gym

I have been a member of the club for 5 months now. You need to hire a trainer to get the maximum results. Nice and clean, plenty of equipment, oh and you must see Jackson the bulldog!

Double Diamond has been a wonderful gym for our entire family. The kids zone is welcoming for our sons. Christine runs an amazing swim program as well. Lex put our mind at ease with any question we had.

Everything you would expect from a first class facility. Great staff and always clean. Thanks DDAC for helping me stay in shape, feel better every day!

Excellent customer service. The children enjoy the day care facility.

I have been going to this gym since 2008, and all I have to say is that it is a great gym. The Les Mills classes are awesome and the staff and instructors are very friendly! The Swim School is a great swim program for kids and the person who is managing the swim school, Christine, is fantastic - always to the point and always fair! The Director of Sales, Lex, always goes out of his way to make sure that I am a satisfied, happy customer at the gym!

I can usually find flaws with gyms that turn into excuses not to go, but not with this one! You wont find these kinds of well kept amenities in many other places. I like the pool and the awesome trainer I work with (shout out to April). My fiancee joined for the racquetball courts but is on the mend from shoulder surgery. Everyone at the gym is so friendly, which is a definite bonus, especially if youre a gym newbie or unsure about joining. Could you be happy with a run of the mill chain gym? Certainly. Depends on what you are looking for. This gym fit the bill for me after having memberships at chain gyms for years and barely ever going.

Love this place! The trainers and teachers all genuinely care about what they do and the clients they help get strong. They keep me motivated to continue my journey to better fitness!

I love Double Diamond! The pilates classes are always great. The facility is clean, and there is a lot of room to move around. There is more that enough equipment so that you never feel like you are in someones way or that you are waiting for someone to move.

I recently joined a month ago, so I could get more fit. I attend the boot camp classes and really love them. The instructor is always pushing us to do our best, but also understands everyone is at different levels and helps us adjust the program to fit where each of us are at the moment. Its a class to strengthen us and help us become fit for the long term, not the short term.

Really impressed with the club. Particularly with Joelle Dalke the Fitness Coach who has been working with me. Joelle displays a genuine client-service orientation as evidenced by her willingness to change her availability to fit the constraints of my unusual schedule. She knows a lot about the role of nutrition in health and fitness and brings this key element into her coaching.

I have been a member at DDAC for 25+ years and until recently I have loved this club.However starting in February the club owner decided it was great idea to forget about paying members and rent out the pool to the Menage swim team from 2:30-4:30. By itself this may not pose an issue to swimmers however, three days a week, (T,TH,F) at 4:30 swim lessons start and this lasts until 7:30 or 8:30 depending on the day.Unfortunately, there really is nothing anyone can do as paying members are stuck paying regular dues even though the use of club facilities has been cut by at least 2 hours every week day. All this while the owner can get extra $$ by renting out the pool.

Don’t use this club if you want your child to learn how to swim!! Classes are taught by young women and men that are worried about their social lives instead of teaching the children that are infront of them. Very poor customer service!!!! I called to question a billing on my credit credit card after our contract had ended and I was hung up on, VERY RUDE!!!! My child still can’t swim, a complete waste of money and time!!!!!

They are super friendly and take the time to learn your name. They are always super motivating as well, and it makes you want to keep coming back.

Offer swim classes for kids but classes are overrun and no where to change your kids comfortably as over 4 are not allowed in changing rooms if opposite sex. Little changing rooms right by the pool/spa but much much too crowded!!!! Great swim instructors overall and kids learning unafraid to swim but so crowded.

Love it. Great pool, great spaces and equipment.

Great place for great place to work out stay healthy good therapy customer service like family and its very enjoyable place to work out

I just got done with a 7 day free trial at this gym. I am not impressed at all, especially for the price(59 a month??!?!?!). The gym has good equipment(three stars), and a friendly enough staff(4 stars), but the people that go here are the absolute worst(-7 stars). Nobody picks up after themselves, or wipes down equipment after they use it. The weights area is a constant cluster non re racked weights. If I am paying such a huge premium, at least make a staff member clean up after the crappy patrons of your crappy establishment. Also, a dollar to rent a towel? You have to be kidding me, for 59 a month, I would think a towel every once and a while would be included. Overall, if you like a good looking gym with crappy people that cant clean up after themselves, or staff that doesnt care to clean up after their crappy customers, this is the place for you.

I have been working out at Double Diamond gym for a couple of years now and love it. I originally signed up because of the pool for my son, they have great classes there 3 days a week and allows me to work out. I can even bring my son to the Kids Club and drop him off before swim and they take him over to the pool. This allows me to have a full hour to work out instead of just the 30 minutes. They even offer to pick him up if I need more time to work out.I have also been working out with Chris Maestas as my personal trainer and he has really helped me reach my goals. I have skinny legs, and he worked out a plan to help me build my legs up. While I am not where I want my legs to be yet, I have definitely made progress in both strength and bulk.

Double Diamond Athletic Club is the best and cleanest gym in Reno!Great Staff, Trainers, Kids Classes,60 Classes a week, Pool, Steam, Sauna, Tennis, Racquetball.We love it here!!

This club has all the upgrades, helpful and friendly staff and fun activities to keep your whole family healthy!

Awesome gym offering a variety of services constantly upgrading rooms and equipment.

Great staff and Martial arts Larry Hall is the greatest Martial arts guy.

Equipment is focused on cross fit and weights. They have spinning and pilates. Some of their cardio equipment could be updated.

Experts and professionals. Double Diamond Athletic Club is more than a gym. Theyre a fixture in our community.

Thank you Wendy, and the staff at double diamond athletic club for everything you have offered me to help me reach my goals, including fitness and nutrition needs in my journey to recovery!! With in the past 2 years my life has changed dramatically because I have learned a new way to keep my body strong and in shape both physically and mentally. As for being a Wounded Disabled Vet, the gym to me is the best pharmacy and mental health care I have ever received!!! I am totally motivated and grateful to have met Wendy my personal trainer who have pushed me to my absolute limits and always provides me with new physical challenges!! And a personal thank you to Mike the owner for working with me, and his understanding to support the wounded veterans with the opportunities to better our health and well being at Double Diamond Athletic Club!!! You have to believe to achieve because THE ONLY EASY DAY WAS YESTERDAYWes Washoe; U.S. Navy Gulf war/Somalia Veteran.

Love my trainer Christina! This is an amazing gym, with wonderful benefits! Absolutely love this place!!

Wide mix of members and activities. Youth swimming, karate and speed training. Spinning, yoga, Zumba, Pilates, weight training, swimming, racket ball - this club offers something for everyone.

I would like all the locals to know that this is the most amazing athletic club I have ever been to. The manager Alexis was amazingly professional and helpful as soon as we walked in he seemed to care about our fitness goals and introduced us to the BEST of the BEST Fitness Coach Jillianne. From my experience I can say if you want to achieve real results and get in the best shape of your life I would recommend her hands down. Every session is like the first why? because she keeps our muscles guessing our heart rate pumping and our energy level goes thru the roof. I would recommend this club to all, come and check them out so you can see for your self why they are the best above the rest!! Abby

Good people, nice gym

Pros:Supervised child play area.Cons:The monthly price is equivalent of a loan payoff monthly payment. If your membership is $89/mo for 24 months, realize you are responsible for $2000+ unless you die or move far far away.Read the fine print. Theres an annual maintenance fee on top of things. Theres a $50 cancellation fee when you move out of the area. All of this is on top of your monthly dues.You have the option to pay $15 to skip a month. This does not pay down your balance owed. It extends your contract.You have the option to pay nothing in event of a medical situation. This does not pay down your balance. It extends your contract.Accounting office is firm. Forget to take a furlough or a last minute furlough happens a day after your billing date? Youre going to be charged for that month irregardless. Theyre not going to issue refunds. Youll pay for that month regardless of your ability to utilize use of the facilities.The gym is warmer than most will be comfortable with. If you are expecting a cool breeze while you work out, you wont find it here. You will be hot and sweaty.The ellipticals and treadmills are getting dated. Things arent working like they should. Many tvs dont work. Some of the ellipticals are no longer smooth and have a bumpy or thumping texture to them when in use.The weight lifting area is small.

What a wonderful family gym. The facility is superb and well-maintained. The staff is kind, courteous and respectful. Kama, Lex, Patti and Joe - you are an amazing group! My kids are thrilled to come to Parisi Speed School and also swim at the sparkling pool. My husband and I love everything about it, particularly that it doesnt feel like a over-marketed typical health club focused on numbers and upsells. Lastly, the owner Mike, is an incredible person, who focuses on giving throughout the community, his huge generous heart is humble and does not use his acts of kindness to promote the gym, which we feel speaks volumes! Thank you for making this a one-of-a-kind glowing example of a great gym in Reno!

Great staff, clean facility, everyone willing to help you make your goal.

Love the facility, faculty and classes!!! Amazing instructors and awesome amenities.

I have been a member for about a year, and am please with DDAC. The staff is friendly, I never have to wait for equipment, and the classes are good! The Kids Club childcare is an added bonus ;-)

Large lap pool and clean facility including daycare with decent range of equipment (free weight machines are lacking). Expensive membership. Except for the pool, not worth it.

4th club I have belonged to in Reno. By far the nicest and cleanest facility in town. Helpful staff; some really excellent trainers.

Double Diamond is by far the nicest gym in Reno. I was a member of South Reno Athletic Club for a year and barely went. After making the switch, I trained with Brooke and Sanddon at Double Diamond, and they got me on the path to a healthy lifestyle. The trainers and staff there are the best...I cannot say enough about Brooke, Sanddon, Joe and Lex. They are the real deal and the club wouldnt be the same without them. The equipment is new, clean, and state of the art. The facility is beautiful and also very clean. Love this place!

This club banned my dad because he questioned the bill for services never provided or not used. This is not the first time, it happened before but when my dad provided the email confirming the suspension of services for a period when he was out of state, the club backed down especially when my dad could have sued them. This happened again and now my mom was just told to not come back when for 11 years she has been a member and an instructor for them, all because my dad called them on their BS! Also means I cannot go there, luckily I am part of a real swim team in Carson, way way better. This club does not care about people just dollar signs. It is also very hot inside and I agree with several other posts mentioning this. There accounting team are rude. I overheard a conversation from some rude lady named Terri who treated my dad like dudoo. I think my mom should sue them for how they treated her.

I just passed four months of belonging to Double Diamond Athletic Club and I love itl I only came in for Yoga - I have not taken Yoga yet! I have a personal trainer (Christina) three days per week and take Pilates 3 times per week. Without my personal trainer, Christina I would not be where I am today. Im getting muscles -- Yea!!!!! It is fantastic and I feel so good!Karren Clayton

DDAC is absolutely the best gym in Reno! Everyone is super friendly, nice and helpful. I love going to the Les Mills classes, especially Body Pump and Body Combat! The class schedule is amazing! Anyone who is looking for a great gym to workout in, whether it be cardio, weight machines, free weights, or taking a class, DDAC is the place to be.

Double Diamonds shining star is Sanddon. From Personal Training to Small Group Instruction to personalized diet and exercise plans, Sanddon offers it all with absolute professionalism. Through lifes ups and downs, he is consistent and dependable; always challenging me to be healthier than the day before. In 5 years and over 500 training sessions with him, Ive never had the same work out twice and he always provides the highest quality, cutting-edge workout. Thank you Sanddon!

I did the speed school and it was awful do not recomend i would rather run forever than go back therr place was like hell.

I would recommend this Gym to all for so many reasons, The first thing that caught my eye when visiting the club was the friendly outgoing staff when you walk in. Kama made us feel right at home. I had heard about the great Swim and Parisi programs that they offer for kids. Looking for some family programs to keep my family fit, I was soon introduced to Christine Simone who runs the Red-Cross certified kids aquatics program, she took time to explain the program from beginning to end. The prices are unbeatable! Eric the Parisi Manager also took his time to explain the benefits for kids interested in becoming better athletes. They were sincerely interested in my families fitness goals not money. Everything was very clean and they even have an A+ Better Business Bureau rating. It is easy to see why we will be signing up with DDAC!

DDAC is the best gym in Reno. Im a huge fan for many reasons.1. I love how professional and welcoming the staff is to how well equipped and clean the gym is and how fun and effective the classes are. I truly look forward to working out everyday.2. Both my boys attend the lessons there. My oldest does Parisi speed school which he loves. The instructors are very motivating and knowledgable and Ive definitely seen an athletic change in him after only 3 months. My youngest does the swim lessons which I cant say enough good things about. They took my little guy who was very intimidated by the water to a little fish.3. Their kids klub is amazing. Its always clean and the staff is so fun my kids look forward to going.4. Ive had memberships at a few of the gyms here in Reno and hands down DDAC is the best.

I joined this gym a year ago, primarily for the Les Mills fitness classes as these are excellent. My initial experience of the gym was great - great classes in the evenings, great instructors - my only negative was the lack of evening spin classes but again, no big deal. Overall, a great experience over the last year, having been to so many crappy gyms. So why Is the gym now only getting three stars rather than the five it would have got back in Summer?Well, all was well until a couple of months ago when they had some staffing issues resulting in an exit of fitness class instructors and a resulting lack of staff. This coincided with the hire of a new Group Fitness Director. The end result of this was last minute class cancellations and changes. Understandable, given the circumstances...right? Well, yes, but it was handled badly. There was NO notification given to the members via email or Facebook and one or two notices only posted in the actual gym. So members like myself would turn up and find the class changed or cancelled. So I put in a couple of suggestions via paper and got NO RESPONSE DESPITE ASKING TO BE CONTACTED.It took me verbally confronting the Group X director in yet another changed class one evening for anything to get done - which finally, eventually, to her credit, it did. So, it felt that the gym was getting back on track - finally change notifications were going out properly, instructors were coming back, and classes were going ahead as usual. Unfortunately the good changes have not lasted.This new Director starts changing the schedule around with NO notification other than a changed Gym schedule! She CUTS a popular Friday evening Body Pump class and replaces it with a dancy type class. Her reasoning? There are lots of other pump classes. Really?? IF YOU DONT HAVE A JOB PERHAPS and can go to the classes after 9am or before 4pm on weekdays. FAIL!!!Then she CUTS Saturday morning Body Flow, another popular class, for the holiday season. What?!! That is when people need classes THE MOST! It is my suspicion that the most likely reason is the exit of a very popular instructor who is apparently not happy with the management changes....Anyway, the upshot of all this is that I have come away with the feeling that this gym cares little for the wishes of its members and is just trying to appeal to the masses by putting on classes like Zumba to increase membership. The fact that I havent been contacted about my concerns and had to go so far as to confront them to get anything done leaves a bad taste in my mouth. I even went to chat with the owner, Mike, about all of this and he did at least give a reasonable answer citing demand for other classes etc etc. but it felt like a pat answer. I hope this changes - this gym is expensive and I expect better service than this. If things dont change and more classes get cut for no good reason then I will have no choice but to take my membership elsewhere - this gym is not the only one with Les Mills now!

We love DDAC! Having just renewed my membership for the coming year I cannot think of a better place to get my workout on! DDAC has also been gracious to my family and throughout our community. Insert smiley face here - special thanks from Northern Nevada Childrens Cancer Foundation. Mike, Patti, Lex, Sandon, Diane, and gang, you are all awesome.

Ive belonged to DDAC for a year and there is no other gym in this area that can compete with their quality of instructors, facility or staff. Kama, at the front desk, goes out of her way to work with any issue or concern you may have. Lex, the membership director, makes all things happen to keep you smiling (and sometimes crying).LOLI love how involved Mike, the owner, is in this community as well. But the frosting on this wonderful gym is Jackson, the resident bull dog. Thank you for helping and encouraging not just me but everyone who walks through your doors. I look forward to another healthy year with you all. ZUMBA, YEAH!

Ive been a member of DDAC for a few years and my fitness trainer Sanddon is the reason that I have not had a lapse in membership. He is relentless, yet sensitive to my personal fitness goals. He holds me accountable, even when Im not in session. He is personable and approachable. Oftentimes, he is asked questions by members during my sessions, he responds to them and gives me the attention I require, at the same time. I am fortunate to have two training sessions a week with Sanddon and I always feel that he gives me uncompromising personally tailored training for my age, body type, eating habits and my personal self development. He is a great communicator, with great listening skills, as well. He even remembers what I told him in our initial consultation, years ago.Today, I had a consultation in the relocated office (closet) and experienced discomfort for the first time @DDAC. Please dont try to fix what isnt broken. I would like to continue being a member and train with Sanddon!Read more

My name is Nancy and Ive been a member of DDAC since they first opened over 13 years ago. The continuous improvement of my personal health, strength and well being is immeasurable. DDAC is always looking for an edge to be the best athletic club in our area offering many free services for members including Yoga, Combat, and Shabam group exercise sessions. Im hoping they will be offering Zumba classes soon !! The exercise equipment is state of the art and adapts to every persons health and fitness level. They are very involved in the community and offer assistance programs for people to rehabilitate from surgeries, etc. Everyone is so friendly and the spacious, clean layout makes working out a great social and physical exercise opportunity. Fitness trainers are always available to answer questions. So whether you are a hard core enthusiast or just want to stay fit like me, you will find what you need at DDAC to improve your health and well being! Good luck and best wishes for your good health.Thank you!Nancy

Double Diamond has been a great gym. Super facilities. I make use of the cardio machines and SPIN Classes and never have to wait for a treadmill or spin bike. The star of the club has to be Sanddon. I started my membership supplementing my cardio workouts with personal training with Sanddon. More than just punishment, Sanddon looked at my whole program, what I was eating (and how often), how much was I working out and what I was doing. Then of course was the punishment. Sanddon is great at getting the best out of you, pushing you when you need to be pushed but mindful not to over do it. I would recommend Double Diamond and Sanddon any day.

Its ok if youre into this kind of thing. I tried the weights, but they were heavy. So the I did the treadmill for a while, but got nowhere. I now mostly chug energy drinks, walk around with a towel on my neck and try to meet chicks by stretching awkwardly close to them.

Clean huge modern and child care available

The staff is on top of things, friendly, and kind. Equipment is very reasonable, lots of classes, and there are three very sweet dogs who sometimes hang out there.

Great staff who is very informative

Im aschalew from Ethiopia

Great,great,great gym.Love the staff!

Very clean, nice !

Awesomeness always!