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Fosters Sierra Auto Service
655 N Sierra St, Reno, NV 89503, United States
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Fosters Sierra Auto Service

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Ro
Review №1

Heater core repair was done quickly, correctly, and at a fair price. The staff were helpful and responsive. It’s nice when a shop does a good job and actually acts like they want your business. I’ll use them again.

Na
Review №2

I am had to return my car for warranty work. I had this place replace some hoses. They ordered low quality hoses that did not fit with the engine. The car crept leaking and smelled terrible. I sent it in to have them fix the problem more than once, they could not fix the issue and they kept telling me there were new problems to fix, that were unrelated to the hoses. I agreed to one of their extra repairs that cost about a $1000. They claimed they did the work but would not give me the parts that they replaced.Two weeks later the car still smelled, still leaked, and now had a problem with the power steering. I drove the car over to a different auto repair shop. I asked the new shop to look at the car. Within 10 minutes the new shop asked me to walk into there shop and take a look at my car. They pointed out how none of the hoses fit properly and how they could easily be twisted or pulled free by hand. The lifted the car and showed me that the part I just paid $1000 to have replaced was still the factory original.. and was still leaking.I had to have all the work redone. Even with their work on warranty, I don’t trust them to do the job.

Ni
Review №3

Excellent customer service and knowledgeable mechanics. Highly recommend.

Sc
Review №4

Friendly, knowledgeable, professional employee. Great price too!

Ly
Review №5

Very great service. He changed the part the Diagnostic said it was, car started fine he said, but check engine light stayed on. He made sure the car was actually done with no shortcuts on his side. Awesome place to take your car. I will be using only this garage while I remain in Reno. Pricing was excellent.

Na
Review №6

I really like Fosters Sierra Auto Service. They are a great downtown business and I feel confident trusting my vehicle with them.

Er
Review №7

Professional, fast, and generally available to get me in to the garage same day. They have excellent customer service without being overly chatty or insincere. My impression is that they are very competent.I think their prices for maintenance are very competitive. Larger repairs can generally be found elsewhere for less. But I trust these guys, so I generally just go here.

ge
Review №8

We had been struggling for awhile at the University to find a mechanic who would work on our smaller trucks and vehicles. Vince agreed to look at our DFSK Korean truck and see if he could help. He flushed the cooling system and diagnosed and fixed the radiator problem for a very reasonable cost. We will use Fosters again, thanks for the great service, Vince!

Cl
Review №9

From California heading to meet family in Elko. Debris noise from road and charging idiot light came on. Chevron from across street recommended. Mechanic was polite and attentive and quick. What I originally suspected as alternator failure was broken serpentine belt. We were back on the road in an hour with new belt installed! Well worth the emergency rate and extremely pleased and happy. Would definitely recommend Fosters to all.

da
Review №10

Did very good with same day service. Thanks team! Will go back

Ta
Review №11

Vince is a great guy, who did an amazing job with my trailblazer at a very fair price!!

Su
Review №12

Very Professional, Work is High Quality and completed quickly. Very competitive pricing! We’re Very Satisfied with all the repair and maintenance work we’ve had done at Foster’s Auto Repair. Five Stars!!!

Da
Review №13

Brought my sons GMC Yukon in and was greeted by Vince the mechanic. Vince was very polite and genuinely concerned with the problem we were having. He didnt give me a bunch of opinions or assumptions he asked what happened when it broke down then determined the best bet was to do a diagnostic test to get rite to the problem. Didnt waste my time. Which I appreciated greatly. After the diagnosis was complete he called told us whats wrong and we had him fix it. He replaced the fuel pump.which meant dropping the gas tank. Thinking it would be 3-4 days he called us the next day about noon said its finished come pick.it up. I was amazed and very happy. Theres no one I wouldnt refer to fosters thanks to the quality and professionalism of Vince the mechanic.. thank you for NOT being a tell you a bunch of problems so we can get as much money from you shop. YOU GUYS ARE AWESOME!!?

Br
Review №14

Great customer service and quick to get my car back to me.

Br
Review №15

Great place to have your repairs done. They got me in quickly, and paid the exact price quoted. Very friendly and helpful. Highly recommend

Ja
Review №16

Brought my vehicle into Foster’s believing it had a blown head gasket. After leaving it with them, they called to inform me within hours that my head gaskets were still intact. Whew! What a relief. They did a multi point check on the vehicle and did find things that needed attention and were very forthright and honest about what needed to be done. They beat every quote I received in town and do great work. I highly recommend their services. In today’s world, honest work is hard to come by (especially in the world of mechanics) but these guys are offering a great service. Thanks Foster’s, I will be returning to your shop for all my future auto needs.

Si
Review №17

Dropped it in the morning, pickled it up after work. Car is running well. Price wasnt the cheapest, but was reasonable and service was excellent. Couldve saved few bucks if I went elsewhere but had to wait a week. Vince did it the same day and so far Im happy.

Ti
Review №18

Best store! Only store I trust in Reno! Vinc is the best!

Br
Review №19

Went in for a smog check. Great service. In and out quickly. Good price. Thanks, Vince!

To
Review №20

Brandon and Vince are great guys. Very nice and friendly. But most importantly they know their stuff and their prices are very competitive. I would recommend them to anyone and my girlfriend and I are customers for life.

Ju
Review №21

Reliable and professional.

un
Review №22

UNBELIEVABLY HORRIBLE. I have spent almost $2,000 here between 3 cars and yet, neither Brandon nor Vince seem to care that warranty work on my daughters car (Jeep Grand Cherokee) is taking far too long. Apparently, WARRANTY WORK DOESNT WARRANT ANY KIND OF COURTESY OR SEMBLANCE OF CUSTOMER SERVICE WHATSOEVER! Oh and Fosters charged me $55 for diagnostic - in other words, they charged me for looking at and determining that their work failed!!! But as I mention below, Fosters ALWAYS charges a diagnostic fee, even if you have them do the work or youre an established customer!Fosters worked on this particular vehicle in March of this year, replacing a power steering pump only to have the pump fail in October. Finally got around to dropping the vehicle off to Fosters last week Monday morning, and they called me late that afternoon (around 4:30 pm) to let me know that the vehicle needed another power steering pump, and some other things and estimates would be sent to me. Estimates werent sent to me until the next day and after consulting with my husband, I told Fosters to go ahead with the warranty work for now; this was Wednesday morning before the Thanksgiving holiday.The following Monday, I received a call from Brandon that their order for the part didnt get processed until that day even though he had submitted it the Wednesday before. Therefore, the part would take 3-4 days, maybe Thursday. Vince and Brandon are nice guys and I enjoyed working with them previously, so I waited patiently. Today, I called to check and Vince had to check on the part before calling me back. Upon calling me back, Vince told me that the part wont likely be in until Monday, which would mean that Fosters will have had the vehicle for 2 weeks!!!!! COULD IT BE BECAUSE ITS WARRANTY WORK and Im not paying their exorbitant auto repair costs??? Sadly, I think so.All other times, with my other cars and including this one, either Vince or Brandon would tell me that the part needed would take a day or 2, only for the part to show up that day and work done the same day. WOW.I first brought my cars here based on the great Yelp reviews. Initially, it was a car for an oil change, then another for extensive work costing over $1,400.00 (Buick Rendezvous), then this particular car for the power steering pump. I thought that bringing my vehicles here would at least garner me some respect and perhaps, a sense of urgency. I kept bringing my vehicles here even after the estimates Id be given would include the diagnostic and always extremely high. In fact, this is the place that gave me an estimate of almost $700 to replace a radiator on the Jeep, only to have another place give me an estimate for almost $300 less - and that was after having them work on all of these cars!!I dont enjoy writing negative reviews, but this place is not deserving of even the 1 star whatsoever. :(

da
Review №23

Same day service for reasonable price.

Am
Review №24

Fosters has always done great work and fit me into their schedule with short notice. Nice guys and great customer service! HIGHLY RECOMMEND!

s
Review №25

USED to be the best place to get a smog, starting jan 2020 they now charge $20. We have 3 cars we usually would take here but looks like were going back to doing our smogs in carson): but very nice ppl here.

Am
Review №26

I received excellent quick service. Vince was extremely friendly and helpful. I will definitely be returning.

Fr
Review №27

Very nice helpful young men and young lady, I would definitely recommend them.

Le
Review №28

Very satisfied! Quick, competent service. Friendly staff. Definitely recommend this shop to a friend.

Lo
Review №29

Fast, friendly service at very reasonable rates. Brandon was helpful and thorough. The next time my vehicle needs anything, I know where Im going!

Ma
Review №30

Take your car here for great service!! 15.99 for a smog check!! Good hard working crew!!

Ke
Review №31

CAME IN THOUGHT MY HEAD GASKETS WAS CRACKED BUT JUST ENDED UP FIXING ANOTHER ISSUE. GREAT WORK TO VINCE & BRANDON THANKS YOU GUYS!!! FANTASTIC JOB

Am
Review №32

I just smogged my car. It was my second time here and these guys have unbeatable price and they answer all your questions no matter how many times you go back and forth coming with new questions. They just want to make sure you go out satisfied and with the best deal you could get. Definitely recommend checking it out.

SY
Review №33

These guys are great. Very honest and efficient.

Ru
Review №34

I have a couple years usted this place I like the service

St
Review №35

Quick fast friendly service! Will return for all my automotive needs! Thank you!

Cr
Review №36

Been going there several years and trust Vick to always give the best service

Vi
Review №37

Cheapest, fastest smog check in Reno! Even without the Yelp check - in offer it was only $15.99! Check in brings it down to 9.99! Customer service is excellent. I will definitely remember this place the next time my car needs servicing.

Le
Review №38

Was having trouble removing my old in cabin air filter and stopped by the shop to see if they could help. Staff took time out of their day to not only remove old filter, but also installed the new one. Very pleased

De
Review №39

Great place to go for a working medical tech!!

Ja
Review №40

Great place to get your vehicle smogged!

X_
Review №41

Friendly staff. Really attentive to all your car care needs. Very easy to work with. I love coming here for my automotive needs.

Da
Review №42

Cute worker. wouldnt do smog test with check engine light on, so that saved me the money. recommended to me as cheapest for smog test in the area

LI
Review №43

Smog check was fast, friendly, reasonably service fees and convenient .

Ro
Review №44

Fastest service and better than ever excellent 😎

Sa
Review №45

Brought my car in for just a smog. service was quick and friendly

Ca
Review №46

Best Place in town and cheapest to get a Smog

Ki
Review №47

Best place in Reno to get a smog inspection, hands down!!!

Ea
Review №48

It was timely and very professional. Thank you

ti
Review №49

Great service and very knowledgeable staff. They are very easy to work with and dont talk down to you.

Jo
Review №50

Professional honest service, my go-to for care care

Ve
Review №51

Highly recommend Fosters.

Sh
Review №52

They’re always very friendly and efficient!! Thanks!

Sh
Review №53

Quick and very reliable service.

Os
Review №54

Great service! Honest and friendly

Pa
Review №55

Best smog in town and cheapest too!

Jo
Review №56

Always friendly, wont rip you off

he
Review №57

Great customer service

Lo
Review №58

I love this place great service great people

Kr
Review №59

Very fast and friendly service

Ni
Review №60

Got me in right away. Very friendly, would do business with them again.

Re
Review №61

Excellent job

He
Review №62

Great customer service and fast delivery of my car.

Information
4 Photos
62 Comments
4.9 Rating
  • Address:655 N Sierra St, Reno, NV 89503, United States
  • Site:http://fostersauto.weebly.com/
  • Phone:+1 775-323-1991
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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