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Jackson Square Fine Jewelers
2890 El Camino Real, Redwood City, CA 94061, United States
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Jackson Square Fine Jewelers

Comments
Ri
Review №1

Known and dine business with Dan Warren for decades. Will get the job done or help you if you have things to sell. He has been in business for a long time and is a wealth of knowledge. Easy parking and friendly atmosphere. Worth the drive.

Be
Review №2

Id gone to Jackson Square to have some minor jewelry repairs done (ie. tighten the prongs on a loose diamond, replace watch batteries, etc.) and felt like it was a solid owner-run place with good service and a long standing local reputation. When I was on the market for some diamond earrings I wasnt super comfortable buying online so I went to the shop to talk it out and figure out what I wanted. Dan was FANTASTIC! Over the course of several visits we nailed down the size, price range and quality I was looking for. I was extremely particular about the parameters of the stones I wanted and Dan delivered. I absolutely love my new jewelry. Top notch service, well-managed expectations about the process and very reasonable prices. I highly recommend this shop. I will definitely be back!

Co
Review №3

Really helpful guys, Dan was super knowledgeable in his trade gave me a lot of great advice on how to move forward with my jewelry really thankful.

Dr
Review №4

Great service honest person behind the counter very happy with the seevice

We
Review №5

Im a huge fan. I went in to have some rings sized and ended up bringing all of my unused silver and gold and Dan offered to buy it from me. Dan is very fair and transparent so you know exactly whats what. A bonus is the music is always on and brings back great memories or the 80s alternative scene! I told all of my friends to clean out their jewelry boxes and bring it down. He also buys estate silver, coins, gemstones.

br
Review №6

Ive been a Jackson Square Customer for All Seasons since the day they opened their doors. Never have I found the need to shop elsewhere. This is a owner run store with partners that know how to care for their customers. Finding Special Occasion Jewelery or servicing the High End Complicated Watch, my expectations and satisfaction has always been met or exceeded.And for some of us that need a bit of education, the owners / partners and staff will make sure you fully understand what you are interested in or buying. Jackson Square Fine Jewelers is my Life Long Personal Jeweler.

Pa
Review №7

I live overseas and was in the market for a particular watch and in general the USA has the best prices in the world for high end watches. I found and contacted them online and they had the model in stock I was in touch with Dan and we negotiated a great price and was shipped to me . To reduce the weight - cost of shipping I had it shipped without the heavy and large wood box, Unfortunately during shipment the strap was damaged after being opened by customs and poorly repacked by them. So no fault of Jackson in packing but Dan ordered a new strap had it shipped and a week later I am wearing the watch I was happy with the service but Dan also supplied the new strap free of charge, just to say this was not a warranty or shipping claim he supplied the new strap as a good faith gesture.Purchasing high value items on the net can be a little risky but Dan at Jackson gave impeccable service and I would recommend them to anyone .

Ti
Review №8

Chatted with an employee while another employee replaced my watchs battery in about 5 minutes. Learned a lot about watches in the meantime. Great folks!

Je
Review №9

Excellent and professional services for fine jewelry.

Ta
Review №10

Amazing Service. I was having a family heirloom diamond set in an engagement ring and realized late in the process that I needed to have the diamond appraised. I called and Dan said he could help me out and made it super easy for me. Im the kind of person that likes to learn about what Im doing so I can make smart purchases and not only did the work get done fast, but I learned a lot about my immediate concern, as well as what to look for in the future. This is the kind of good ol fashion customer service thats hard to find these days. Buying the ring was stressful enough, coming here actually made the whole experience better. Thanks Dan!

Ma
Review №11

I bought a nice Eterna watch there on recommendation from a colleague. The service was good and I also bought wedding rings and jewelry for christmas gifts there.The watch was serviced there and a luminescent dot was lost during the repair process. I had to argue to get that replaced. The replacement didnt fit very well and the staff told me to not use the rotating bezel on this diving watch. Subsequently another luminescent dot in the watch fell off. I have not gone back for service, and cannot recommend their watch repair.

To
Review №12

Great customer service and got a great deal

Gl
Review №13

Always excellent, I have recommended two colleagues.

Information
27 Photos
13 Comments
4.5 Rating
  • Address:2890 El Camino Real, Redwood City, CA 94061, United States
  • Site:http://jacksonsquare.com/
  • Phone:+1 650-365-3000
Categories
  • Jewelry repair service
  • Diamond buyer
  • Diamond dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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