My agent Thao Vo is an excellent professional. She has always helped me immediately whenever I had questions or concerns. I would say Iโm definitely in โgood handsโ! ๐
Best insurance company I have ever had. Most helpful staff and always willing to do what they can to help me. 10/10 would recommend to anyone and I always do when someone is unhappy with their insurance or looking for a company. Thank you Allstate and thank you Thao Vo!
Ive reached out multiple times and have had no response we are passed the 72 hrs! pretty sad when you have been loyal for over 5 years. would not recommend this agent moving forward!! Thao needs to get things sorted out and follow up with clients that have proven loyalty!but this is not the case!
Thao is amazing! We just transferred out AllState policy from Texas to California and she made the process so easy! Our family is excited to work with her agency.
I am one of Thaos new customers and the way he treated me made me feel like I had known him for ages. so incredibly sweet and helpful. She answered all of my questions in a quick and detailed fashion and was very patient with me through my entire process of changing apartments multiple times and getting different quotes for insurance. She also helped me get the best possible coverage with a very competitive price quote that outdid any other agency I looked at. Needless to say, Thao will be someone I go to for everything insurance-related down the line. Thank you so much for taking such good care of me, Taho!
I transferred my account to THAOโs office after my agent passed away. I had interviewed for a job at thaoโs office several months prior, and had been very impressed by the reviews for her staff. When it came time to find a new agent, I was happy to give my business to her office. Since landing with their team in May of 2017, I have been very impressed by their responsiveness to my requests, their ability to explain and solve billing issues, and their overall professionalism and communication. Im appreciative of they way they handle my account, and am happy to recommend their services.
I just wanna say that I have a very good experience here at Allstate and with the lady who helped me to get a car insurance faster she is very helpful,and kind. Her name is Thao Vo, I definitely recommend her and all state insurance if u try to get a affordable insurance. I have all the information I need, u can text her or call, and she will email you for everything u need very good Customer Service !!! Thank u ๐
Thaoโs team are very responsive to calls, emails and any other form of communication. They call on time when scheduled and always have answers or get back to me very shortly. All said, I highly suggest this branch for all insurance needs. I live 45 minutes out of Sacramento and have never had a problem signing things in person with local branches.
Allstate Agent Thao Vo is the best Agent. She helps to save my money monthly a lot. She takes very good care of her customers. Thank you very much.
Thao Vo is our insurance agent. We been with her for years now. Theres 3 valuable attributes that you should know- she knows her stuff, shes a clear communicator, she responses to your inquiries in a timely manner.I highly recommend her for all your insurance needs.
Difficulty getting a lower rate, after Allstate made an error on my mileage . This happened in July 2020 .The adjustments to my account has not been corrected and now it is Sept 2020 . Ive been paying the higher rate because of their mistake . Im extremely upset . I want them to adjust my auto insurance rate and they still hasnt corrected yet .
Thai has been extremely helpful in reducing our out of pocket expense. She is extremely pleasant and always goes out of her way to be helpful
My agent, Thao, is very responsive to requests, concerns, etc. I am very happy with Allstate, and my agent.
Exceptional customer service.. Exceed all expectations!
Good experience. Thao is very helpful
Thao is really nice๐
It is a good place to buy life or housing car insurance