Portofino Hotel wedding experience presented and produced by Sheena Persichina was exceptional from the first introduction. Sheena’s enthusiasm and personal interest captured us right away! She guided us through every decision, sequence, step and timing of our wedding.Communication moved swiftly and flawlessly. She was always available for our every question and need. From the beauty of the rooms, to the beauty of the Sea Lawn ceremony site, to the exquisite night on the Terrace reception we could not have asked for more. Sheena’s staff deserves particular credit! The team setting up on the day of the wedding said yes to every detail request, never once hesitating to fulfill my needs. The servers were meticulous in their thoughtfulness, care, and enthusiasm! All of the staffing, in all parts of the hotel and Baleen Restaurant, were exceptional, everyone working who we encountered was fun, and a joy. Particular mention to the Night Auditor, Antoinette, who accommodated a 2 am check-in perfectly. Sheena herself helped me above and beyond at the conclusion with flower re-purposing! Teamwork by the staff is what I will remember.I am grateful for the fun wedding our family had at the Portofino Hotel.

Honestly was expecting a lot better hotel for the price. The front desk I found rude and condescending. The first room we were giving smelt like animal urine. We moved to another room similar smell but not as bad. Wifi is unusable want able to syncs phones etc. Parking an entrance situation is a little weird, bed is comfortable, shower curtains are dirty and stained, you can hear everything from the other rooms also.

The rooms are very small for the price you pay and no special amenities offer. Spend the night here day prior to our wedding event at Portofino Hotel and I was expecting a better luxurious experience for the price we paid. The ocean view is mostly breakwater rocks and harbor. The hallways smell like smoke a lot which is not cool when booked for non-smoking room. This place has a lot of potential but has yet to reach it.

Positive: Location was great and the rooms were clean, comfy and quiet. Negative: Our phone didn¿t work and the sound machine/ alarm clock was hard to program. Couldn¿t set the time. Otherwise all was great

Wonderful hotel in a picturesque location with outstanding service. Received an ocean-view upgrade upon arrival. Very pleasant staff. Lots to do within walking distance.

Positive: The staff was very friendly and helpful. Our room was very clean. Negative: That our tub was getting clogged and it took a while for the water to drain. Other than that everything was good.

My stay was excellent at Portofino because of Cathy (front desk boss)- she was so helpful and efficient. For example, I needed to park my car and the parking attendant was on his break- she helped getting me in and found a parking spot for me. Her demeanor was professional, sweet and incredibly personable. She deserves a raise!

We had our wedding reception hosted here at the seaside lawn. Our coordinator was Chris and he was phenomenal. All the staff was very friendly, hard-working and made our reception a dream come true. Chris and his team worked tirelessly to get everything right including the decorations. the food was delicious and there was no complaints. Everything ran smoothly and timely. All of our guests were treated exceptionally well. The hotel room was clean, had a nice view of the harbor and ocean and we could not have asked for a better reception. Thank you so much Portofino Hotel for making our reception very memorable.

Expensive. Service and amenities are severely lacking. Rooms are small. $28.95 facility fee for nothing. $40 breakfast credit hardly covers half the cost of breakfast. Blackout Curtains dont close completely, are dirty and have holes. Mildew and hair in the bathroom. Parking is inconvenient.It felt like a lipstick on a pig experience. Everything looks pretty from a distance, but when you get closer, it is not.

Positive: We absolutely loved our stay. The rooms were very nice and super clean, the staff was very friendly, and the location was great! Highly recommend to anyone looking to stay on the cost in CA. Negative: Only issue was our room was not cleaned after our first night and we would have liked new towels. Not a huge issue though!

From the time I made the booking online to the time that we checked out, the staff at the hotel were excellent! The room was very well decorated, and the beds were very nice. The room was very clean and comfortable. The pool area is excellent, and the staff was quick to help with any needs that we had. I would highly recommend this hotel to anyone!

Went for a staycation, sometime away from the city. The first night was good and my last night was awful. We got to the hotel a little late and put the air on, but we kept waiting for the room to cool down. At 1am I woke up to check the thermostat and it said 80. I turned off the air and tried again. And at 3am I woke up sweating again.We called the front desk that our air conditioner in the room was not working. Their response was to open the windows. Paying $300 dollars a night to be awaken from being uncomfortable in the heat is awful. Opening the windows did nothing. We continued to sweat throughout the whole night in the middle of July weather. Not being able to relax is the worst part, especially when you go only away for two days. I was more dissatisfied on the way they handled the situation.

Expensive. Service and amenities are severely lacking. Rooms are small. $28.95 facility fee for nothing. $40 breakfast Parking 32 dollars almost 300 dollars 1 NightIt felt like a lipstick on a pig experience. Everything looks pretty from a distance, but when you get closer, it is not.

Not good! Be prepared to be significantly over-charged. I booked a room for two nights, for avg. $240 per night. A couple hours after I checked in, my debit card was charged $900! Charged for the two nights upon check-in. This is not right! Then include exorbitant charges for room deposits (by the way, room not cleaned), parking fees, destination fees, other charges by the property. No one explained the debit card charges upon check-in. SURPRISE! Two stars for nice room.Response to hotel: the word “authorization” is used cleverly to enable the exorbitant charges on the debit card upon check-in! The full charges and $ dollar amounts were NOT explained at check-in. SURPRISE, we will charge your debit card double the room rate upon check-in. At check-in, I was informed do not park here, then after I moved car, explained again to move car. Not one person has asked me ‘What can I do to make your stay more enjoyable?’ ‘How can we make your wedding anniversary stay more pleasant?’ Where is the customer satisfaction?

Great little nice hotel. Awesome location. Walking distance to plenty of restaurants.

Stayed here over the 4th weekend and had a wonderful time. The location is right on the Marina and a short walk from Redondo Beach and the International Boardwalk. The fireworks were visibility right from our balcony! The Baleen restaurant as room service is a definite bonus too. Highly recommended!

I wish I could give zero stars worse management. I was there for only one day thank god! the whole time we were there the smell of marijuana did not stop the music was so loud till 3 am. The next day when I told the management about it she said that she was there till 1 am and she didn’t get a complain. The management kept telling me what I would like her to do about it. Really is that anyway to talk to a costumer??? So rude. NEVER GOING BACK AGAIN!!! I never been so disappointed with a hotel before. When I called the corporate office to tell them about it the guy gave me an email said that I should email them and someone will get back to me if I’m lucky “due to Covid they don’t have a person available so I can talk too”UNBELIEVABLE!

Potential guests beware!The hotel looks nice. Its right on the marina where you can hear the sea lions chatter. Its newly renovated and very pretty. The lobby is adorable and the rooms are charming. The restaurant is really wonderful and we went there several times. However, it also seems like a magnet for shadiness.We stayed here for a quick work-related trip to LA, and were so disappointed.In the hallways were barely dressed sex workers walking around; there was a constant waft of cigarettes and weed (hotel is supposed to be non-smoking); guests were hanging out unmasked in the hallways. The management did not seem to monitor the activities. We heard guests threaten a couple and their baby in the lobby and later noticed police on the premises. We spoke to the couple who said the management did not address this matter. In the morning we noticed more sex workers (not the discrete kind). The hotel seems desperate for guests.Also, our room, which was one of the most expensive, was cleaned once because we asked. Apparently thats the default and you have to ask. Yet, there was no notice about how cleaning services worked.To sum it all up I regret staying here it put a real damper on my trip to Los Angeles.[Note that I dont like to write such bad reviews since I know the hotel probably employs a lot of good people who rely on those jobs, particularly after such a hard year in an industry that has been decimated. However, Ive already given the hotel my feedback and since they didnt seem to care about it at the time hopefully this review will.]

This is a pretty nice boutique hotel. The room was nice and facilities were pretty nice as well. Service was a little spotty at times over our four night stay, since we couldnt reach the front desk at times. Location is easy walking distance to Rendondo boardwalk and a quick drive to Manhattan beach. About 30 mins from LAX (light traffic). If you face the water, the seals are pretty entertaining but sometime loud (and entertaining). The ocean views are more so just restricted bay views. Overall pretty decent experience here.

The service is or maybe better way to say Lack Of Service, we spent 3 nights in this hotel and they NEVER came to clean the room. Not allowing us to get to the hotel parking when when clearly had pass displayed under the pretext the parking is full when it clearly had spaces available. And to top it off in the room the curtains had blood stains....

Positive: We spent the night of July 24th with my wife and we were expecting a peaceful environment in a non-smoking hotel. I needed to report to the front desk people smoking (cigarettes and marijuana) in the second floor, and the problem continued later on... Negative: A person under the influence (smoking marijuana and drinking alcohol earlier at the balcony), started screaming and arguing with a roommate around 2:30 am. At 2:44 am I needed to call the front desk and needed to call again at 4:44 am. Horrible experience

Positive: Paying a discounted rate is a MUST! Negative: Air is moldy. Dock location weird. TV impossible to use without spending $$$ by mistake. Harbor-side is not private. Staff is impertinent. Terribly OVERPRICED for what you get. Crab Shack nearby is terrible experience. Parking is expensive and uncertain.

Reason I am giving 1 star is because it wasn’t as described. I booked it and was excited to enjoy the weekend in the beautiful view, but got there and were so disappointed. I even called in advance and confirmed if the pictures were accurate on the website.

Positive: The location - its right at waters edge. Negative: The walls and ceilings are paper thin. We got to listen to the guest next door throw up one evening and play loud music the night before our early flight. We could hear every step the guests above us took. Showers were old & water pressure low.

Positive: Clean, quiet, cute hotel Negative: The restaurant prices are over expensive .. And for that night price at least 2 first water bottles should be complimentary. when hotel is being informed it¿s a birthday anniversary ( nice number), at least a card from hotel woud be nice

Positive: The location was great~ Negative: The pool area was a bit less than expected.

Positive: Location was superb. Hotel was very clean and maintained.

The hotel is actually pretty nice but they sold out of the room I prepaid for then over charged me for a bigger room instead of making a problem they created better and honestly for $1,600 three nights I could have stayed somewhere waaay better!!!! Do your research on surrounding hotels before book here!

Positive: Nothing Negative: I requested to change the room to the beach side, I was told that the eighty rooms on that side and that they did not have any rooms available on that side with double beds and that was all, no offer of an alternative was given

This hotel is very impressive! Ive experienced very good accommodation, and the food is very good as well. They had the best conference room with an updated speakerphone and video conferencing system.

Positive: Great location but for the price I expected more. USB ports in room would be great. Was just OK. Nothing wowed me or made it any different than my stays at a Best Western, other than the proximity to the beach. Free bike rental for an hour was nice. Negative: Staff was great + friendly.

Absolutly love this place. If you want to get away and love the beach. This is your spot.The Portofino Hotel has nice polite staff andreally clean rooms.

My husband and I got a lot of bugs bites. The room has no screen so when we open the door and the window the bugs got in. We both woke up with full of bugs bites all over.Also the bathroom floor was not clean and slippery.So disappointed. We used to stay there all the time especially during our anniversaries but reconsidering now going forward.

For the money this is a very POOR CHOICE all around. It has the rotting vibe of a rip-off third-world resort in Baja Mexico (and not in a good way).VERY expensive but they have a few rip-offs to trick even more. Its foolish to spend $1000 here -- because you will. Its NOT worth it and there are such better values near the beach. Here are some details...Check-in was pleasant (the only reason it has 2 stars and not 1), but went downhill from there. Marina-facing rooms have regular foot traffic and activity which make it not very private.Room was (as to be expected by roof) fairly moldy. Problem is, you cant keep the sliding door open for the fresh ocean air because it makes the mold worse.It is located by an active dock where some live on their boats, so dont expect glamour. I was very impressed by the oysters, skates, and fish in the water however, so the water must be clean. In fact, walking along the dock was the highlight of the trip, which is sort of sad.Parking is $32 a day, but they cant guarantee you a spot so youre afraid to take your car out and go places after sunset -- and for that price, thats just stupid.The absolute worst part of the hotel experience is the TV, believe it or not! The remote and UI is designed to rip you off and charge you $24 a movie just because you were trying to find HBO (there is none). it promises Google Play connectivity, but it doesnt work, and the hold time was stuck at 7 callers ahead of you for an hour. Too Bad, because there was nothing to watch except really bad and really expensive pay per view.Another weirdness is the singular curtain that doesnt reach far enough to close on both ends, so you cant stop the lighting.We also had to pay a resort fee on top of a facility fee -- for NOTHING. (So thats another $100 for nothing) There...IS... NO... resort.I tried having food delivered but the front desk was rude and hostile unless I ordered from their restaurant. Meet them in the parking lot to avoid the young women at the front desk scolding you.Oh, and last advice if you stay here, no matter what you do -- do NOT eat at Joes Crab Shack. There are several other seafood options. If you dont mind spending $100 on breakfast, their eggs Benedict was pleasant.Advice: I think the Hampton Inn on PCH at $130 a night is a FAR healthier and more pleasant choice. Or, if you want to stay at the beach, spend the extra hundreds and stay elsewhere.

Negative: They charged for parking but the lot was full so we ended up parking where its free and no refund. Typical.

Positive: View was great. Fantastic location. Felt safe. Had a designated smoking area. Negative: No breakfast because of covid.

Positive: Location is awesome. Negative: The pool and spa area closed a little on the early side (9 pm)

Had my wedding here 5 yrs ago and people still talk about. Hotel staff, catering, wedding planner were all excellent. It is a lovely hotel, very nice location, near restaurants, pier, and some small shops. Highly recommended for wedding a short stays.

Hotel is beautiful! Great fun beach vibes.Loved it. Will I go here again after my experience, no! We were at the redondo pier just got out the beach my family and I left from there for Check in time which was at @ 4 o’clock we waited 20 minutes, which is fine I don’t mind. As I’m checking in apparently there is no rooms clean. I was asked to wait, overall we waited for about 40 minutes until a room was cleaned. It’s just unnecessary. I never had this happen to me. The woman in the front desk was nice to waive the parking fee. I wish my experience was a little different. Overall great hotel, was nice and clean.

Best spot i have ever stayed. Everything was excellent the rooms my ocean view was beautiful. Balcony with chairs to see the amazing views and got to be next to the seals which my family loved... The customer service was perfect everyone was great especially Cathy an Jacob. I was only suppose to stay for 1 night but after our first night i knew we had to stay another.. I will be back again an i will always stay at this hotel am book the same room too..

Great Views Forsure, From The Ocean Side, Rooms are kinda small but clean ! Staff is friendly and helpful also ! Be aware of the parking and extra charges you will get !! But it’s all worth it ! Thanks for the hospitality we will be back

Amazing best morning Ive ever had to wake up with the view we had omg perfect

Great location!Beautiful sceneryWould most definitely come backOverall loved my stay but just a few annoyances which in the end wasnt a big deal1. Trying to check in at 12:30 am took 25 min??2. Bath tub had visible stains on it but not like I take baths at hotels anyway soAcross the street is a great breakfast place right on the water

Beautiful unique boutique hotel

Customer service was great. Good place if you really want to be around boats or rent a boat, I guess. But otherwise rooms were quite small for the price and didnt really have the great view expected.

Not the best of hotels. Rude staff is my biggest complaint of all.

Nice hotel with a great view of the ocean. But $135.00 to upgrade to a standard king bed room with an ocean view seems a bit overpriced. I ended up paying a discounted price of $240.00 for a standard two bed marina view room and it just wasnt worth it.

First time coming here and had the best experience. All of the front desk had a great attitude made the atmosphere and vibe great there housekeeping team was on point rooms where very clean will definitely come back soon thank you from the lopez family.

Positive: My view Negative: Hot tub not open

Positive: Balcony in room! Amazing pier location! Great free internet! Negative: Parking and resort fees are exorbitant

Great hotel right off the water in the South Bay. Clean rooms, great food, friendly staff. You get an amazing ocean breeze and a friendly sea life wake up call. Weve even seen wales right off our balcony.Ive stayed there about 6 times and really do not have any complaints.

One of best hotels in south california. The views are fantastic. The best sunset over the bay. Mornings are great. Nice walking path all the way to the harbor with ships, bars and great restaurants. You can see seals here all the time and if you are lucky enough you can also see dolphins. Definitely a must visit hotel

This was a beautiful stay! The food at the restaurant was outstanding. The rooms were exceptionally clean and serviced. All of the staff was more than pleasant and sociable. Thank you for pitting effort into this hotel in every way! We will be staying here again!

Amazing hotel and great location right next to the marina/ocean. The rooms were large and bright with a nice patio out front to have your morning coffee. Everyone at the hotel was so friendly and welcoming. The area is quiet but central to cafes and restaurants. They have bikes you can use for free to bike to the next beaches in a nice day. All in all a great hotel and will definitely be returning!

We had dinner at the Baleen Restaurant which is part of the Portofino Hotel. The dining room was nicely decorated with a beautiful view of the marina. We were able to open the windows to breathe in the ocean air. Our waiter, Tony, was very friendly and attentive. He checked with us often to make sure everything was to our satisfaction.My boyfriend had the surf and turf and I had the salmon. Both dishes were prepared just right and very tasty. The chocolate cake was yummy.We walked around the hotel grounds which is located on the ocean front. The grounds were well kept and plenty of parking. The lobby was stunning with gorgeous ocean views.We plan to stay there in the near future. Cant wait.

Fantastic our wedding venues. Love it.Thank you everyone!!

Interior recently renovated and the rooms have a beautiful view of a protected, sheltered bay. Lots of marine life including porpoise, sea lions and boaters. Bikes and paddle boards easily accessible. Walk to the strand and neighboring beaches.

Positive: I liked nothing about the hotel. Negative: My room had spiders coming out of the body wash and shampoo, the carpet was dirty, there were flies and gnats flying around, the bathtub was dirty, the sheets smelt old and unwashed, and the staff wasn’t helpful when trying to express our c

Positive: The area mainly and the rooms. Negative: No we loved it!

Stayed for my husbands birthday we live a block away and had always wanted to stay over and enjoy the balcony view of the harbor. We had a great time wish we would have gone sooner.

Positive: Conveniently located to pier and beach. The living room with view of the ocean was a nice place to relax.

They gifted us an ocean view room for our honeymoon, even though they didn’t have to. This place was beautiful. We had fun using the hotel’s bikes to take a ride up the beach. Conveniently located with a lot of restaurants to choose from within walking distance.

The hotel is basic, no real amenities. Ocean view rooms are subject to barking seals day and night, construction was going on on the balconies next door, no sheets blankets or pillows on the fold out couch, no room service... motel 6 is better

Great hotel, but the drive was a little long from New York.

Zero complains on staff, cleanliness, and experience...low rate due to paper thin walls. You can literally make out the conversations being held in neighboring room. I reached for my cell phone thinking it was mine ringing...was surprised that it was actually the phone ringing in adjacent room.

Very spacious, clean, comfortable suites; friendly staff; delicious breakfast buffet. Wonderful stay, fantastic hotel!

Great value! Beautifully appointed and well maintained rooms with spectacular views at a decent price.....

Beautiful and romantic; my wife and I loved our time there!

Positive: The view was amazing. Negative: When getting to my room there was spills on the wall that hasn’t been cleaned. The toilet was horrific.

Outstanding views and location. Family was in town and I recommended Portofino. They were very pleased. Prices were very reasonable, too. Im guessing because it is off season.

Excellent location! Note some of the Marina side rooms have obstructed views. We could hear the concert at the pier from our balcony which was nice. The rooms are spacious, clean and comfortable. Everything is an up charge including parking and even coffee. We did enjoy the use of the free bikes.

If you want more the quiet vibe this place is perfect. But it’s really close to bike to nice cafes and bars up to Hermosa. They give out free rental bikes so just go out for a nice bike ride everyday.Amazing hotel. With great views. Really professional service. And the restaurant has a happy hour from 2pm, which includes such good small dishes.Great time staying here on my lay over. Yes also, it’s close to LAX !

View and area is superb. The extra fee for parking and the delayed service for simple requests were not expected. Requested a few simple items and it took several hours after checking in to accommodate. Not really happy with the delayed service and no communication as to the delay. There are several other hotels with similar amenities in the area, but decided on the Portofino. I will most likely be looking for a different place to stay next time around as there really isnt anything that stands out, especially the service.

3 people in a room with 2 double beds. 3rd person came back late and room key didnt work. They went down to the front desk twice and received new room key that still didnt work. It was late, the ran into another couple in our family that also stayed so they slept on the floor of their room. Hotel staff never bothered to walk up and find out why key didnt work. We learned the next day it happened to several in our party. Hotel staff on check out took off parking fee for the inconvenience, but the parking fee shouldnt have been on the bill to begin with. Also was charged for creamer wewere told was free upon arrival. Read your bill with a fine tooth comb. Called several times to resolve and they never returned my calls, manager was always out.

Ive stayed here two times.PROS: The staff is lovely. Its an adorable spot in Redondo Beach. I love the restaurant on site and the free bike rental amenity. Its so much fun to borrow a beach cruiser and ride up the boardwalk. Very cute nautical theme and lounge. Comfortable beds. The suites have a nice side desk area.CONS: The property does feel a little older and the rooms are not quite insulated for sound. I could hear every word of the conversation of the two girls getting ready in the adjacent room. Also the gym and pool area are quite small.OVERALL: Would return. Great value for the money.

Solid hotel on the Marina. We were there for a wedding and stayed the night. Or room had a lovely Ocean view and the wedding good was very good. They had a fried cumin lamb chop appetizer that I could have eaten as dinner.There was also a fire alarm incident that sucked. It went off Sunday morning, and in the room below is, continued to chirp for 15 minutes.Be aware that they have a resort free that is pricey. Unless you are staying a few days and can take advantage of the resort amenities, its pretty annoying.

Nice rooms, not the newest but much better than average - if I remember correctly the WiFi was pretty strong. ‘Marina View yeah... more like a view of the car park and restaurant. + Ground floor balconys are alongside the path where everyone walks from the reception back towards the entrance to the marina. Im sure if youre higher up or further along the corridor its good but we didnt get that and it ruined the room.Cool history about the Cannonball run, unfortunately there were no nice cars when we stayed.

Beautiful property!If youre paying extra for the Ocean view make sure youre on the second or third floor or you will not see the ocean. I experienced several service related issues while I was there. Overheard other guests mentioning the same things.Overall, its a beautiful place thats within walking distance to the beach. Complimentary bikes to roam around on too if you desire. Lots of good restaurants close by. If the service was better I would stay here every time.

Great As Always ... fresh sea Air and seals up all night ..lol you cant beat it .. ill always stay there at least twice a year .

We love this Boutique Hotel. The rooms are spacious and nicely decorated. The beds are way comfy. The A/C is very nice on stuffy days, and the staff are all phenomenal, polite, and very respectful. We will stay here everytime we come to the L.A. area.

This venue is on point. I really felt that I had a 100k wedding for 70% less than that. The staff was excellent. To be honest I barely saw them throughout the ceremony but somehow in a matter of 10 minutes all dinner was served for 130 guests. Not only that but they kept refilling my drink and my husbands drink. We never had to go to the bar. It was simply incredible. This was my dream day and they played a huge part in making sure I had a dream wedding. Plus, hello!!! Who can beat the stunning view. I can go on and on but Im telling you right now...EVERYTHING WAS PERFECT!!!! Not one problem occurred. They were fantastic. Shelley was the best. Kim was incredible. Together they are a perfect team.

Great customer service, Very Accommodating. Amazing oceans views. 5 Star super amazing service by an associate named Jonathan. Somebody take notice and promote this guy. Greeted with energy, confidence, conviction he truly embodies hospitality! It’s more

The rooms are beautiful. We originally booked for the marina side but it really is a view of the parking lot so we upgraded to ocean view and on the second floor which was lovely. Yes the sea lions are loud; we didnt mind that at all.The downside is 27 dollars a day for parking and they charge for every single thing inside the room including the coffee. It is a bit excessive for how much the rooms cost per night but the location is phenomenal so we will likely stay again.

The view of the ocean is a priceless experience! The sea lions are boisterous, and additionally hilarious and entertaining! Didn’t have time to partake in all of the adventures, like paddle boarding and paddle boating. We’re ready to plan our next trip! Thank you Portofino Staff!💕🙏🏽

As hotels go this one is pretty good but is also pretty dated. Prices are premium for the spot but if you have to be in Redondo this spot works well. Th restaurant attached is very good.

For the price- I expected a better experience. We didnt have a bad time. Loved the location. Seemed super busy at the front desk always, and we werent able to check in early- or at our check in time. Finally got to our room about 4:40. Found the toilet loose, and it would bang against the wall when you stood up. It worked, so I didnt complain- I just expected more. Some cleanliness issues with the whirlpool tub as well. I dont usually pay that kind of money for a hotel experience, but we wanted something really nice. It was just an okay experience in a great location.

The scenery surrounding the hotel, the close by activities, the restaurants close enough to walk to. The employees like Kevin and Aaron who were all very professional, friendly and helpful. Really enjoyed my 4 day stay. Thanks to all

Nice place with great ambiance. Nice restaurant across the way food was okay a bit salty. The courteous bicycles they had for guests to use was awesome,they came with locks and everything which made it easy during the day to get around.

The View was spectacular and the room and staff were superior but, we could hear the guy upstairs singing in his bathroom!!! Not Good!

This was my first time on vacation here, I’m from Chicago, and I recommend this hotel to my family and friends especially to the guy working the front desk. I wish I would have gotten his name but let me tell you he was so professional and sweet even went as far as asking how my day was or having a small talk about what he recommends around the area each time I left the hotel or coming back. The workers there were very nice greeting me or asking if I needed any assistance overall a wonderful experience aside from the beautiful view and room. Thank you. 😊

Nice grounds. Rooms comfortable. Wifi very slow. No business center or gift shop. Bars in hotel and restaurant close by 11 on weekends and it is a long walk to other facilities.Beach about a mile away, but it is an easy walk along the harbor. Staff were friendly.A nice place for a wedding or conference.

I love the staff and the location of this hotel. This Marina is much better than the one I had in Marina Del Rey automatically because the staff is so much more helpful and not deceitful!

For the hotel industry, getting you a good night’s sleep is a valuable science.🔭⠀I hear it time and time again: I was on vacation/traveling for work and slept better than in my bed at home. Well, it happens to me all the time. Maybe this is one of the reasons I love to travel so much 🧳 or I just need a new mattress.🙃⠀🔸This time we stayed at Portofino Hotel & Marina (a 4 stars hotel). We had an ocean view room that conquered our hearts🧡 and the best sleep time ever. 💤

My husband and I came here for the weekend to celebrate my birthday. We also got married at the Portofino 2 years ago and had a great experience so we knew we wanted to stay there again.This time around got off to a rocky start. We thought we had a room facing the water, but we didn’t. Joseph who was a large part of what turned our weekend around, jumped right in to help find a solution. Not only did he go over and beyond our first night to switch our rooms, when he was unable to, he tried AGAIN Saturday as soon as a room opened up.Even though nothing came of his numerous attempts in regards to us moving rooms, it really meant a lot that he continued to try. That level of care and dedication to help make our stay enjoyable spoke volumes. I have worked in customer service based jobs since the age of 15 and even though our requests were not able to be met, the continued efforts of Jospeh made us feel welcomed, cared for and heard.We will definitely be coming back hopefully soon and thank you to the staff for making my birthday weekend comfortable and relaxing. Shout out to Jackson and Jonathan as well who are both exemplary employees.

Great hotel at the marina. No sand nearby, but lots of water. There are free bike rentals and you can also pay to rent some kayaks and other toys next door. The pool was disappointing for such a nice place, but the main living room near the lobby and the hotel room were great. Recommend for families and those who enjoy boating. The area isnt as crowded as other places in the LA area.

A beautiful hotel with an amazing view!! The staff was very friendly and helpful. I reserved 2 rooms, both of which were upgraded. My kids loved to watch the sail boats and sea lions off of the balcony. The beds were heavenly and the jetted tub was a perfect addition. Thank you for making our family vacation an experience that we will always remember.

Great facility, food and staff! It was an awards luncheon and didnt anticipate the complete attention to GREAT food from the extraordinary salad to the salmon. YUMMY add to that, views for miles of coastline and open sea.

My uncle and I flew into Cali for the first time from VA. Got to the hotel and were greeted by Kevin. He checked us in to the hotel as well. During the check in their was miscommunication from when we booked it months ago to the time we got to the hotel. My Uncle wanted a second floor room which he booked and in the system it showed we booked a first floor room. My uncle got really frustrated but Kevin was patient and nice throughout the process and made everything work out. A+++ customer service from him.

Great views of the water! Rooms were big and nicely decorated. Staff was really nice, check in was fast, as well as check out. Food in the restaurant was good. Plenty of places to eat nearby.

Love the entire experience. Right on the water! Very pleasant lobby and entrance.Andy was very friendly, an excellent valet an brought our bags up instantly with a smile!