Terrible customer service. I was hung up on. Called back to talk to a manager and then treated like garbage. I will never be calling Ibsen again. Worthless company with no professionalism.Unfortunately no zero star.

Pictures of auction cars are very misleading if car is smashed in front they put pictures of the back of the car or if drivers side smashed they post pictures of passengers side

Came out to assist me with a flat on the freeway and I did not have my spare tool kit. He let me use his tools to try and get my spare from under my truck in the rain. Unfortunately we were not able to access my spare after 30 minutes of effort. They driver gave me a referral and didnt charge me for his time. Nice guy

These guys are the best. Prompt and efficient. Just what you need when things go sideways!

Very Quick Professional Service!

So kind .fast and friendly 😘

Dispatcher and driver both professional, prompt, courteous with me and my daughter. Used them twice in last 4 months, maybe time for a new car.

Possibly dealt with one of the nicest Tow truck drivers ever. Was cordial and respectful, communicated with us every step off the way.

Their psycho driver was outdone only by the apathy of manager Scott. These schmucks went put of their way to make sure the towing experience was as unpleasant & inefficient as possible. Ive heard about guys trapped in awful jobs who have no other way of getting attention & make sure to takeout their frustration on everyone possible. Today I experienced it first hand. Thanks, guys, for several hours of wasted, rain-soaked helping aggravation. Hope it made you feel big & important.

DO NOT USE IBSEN TOWING!!!!Con artists with a business license. they towed my car and apparently its the law that hold the car for 12 hours. so I call them and ask them what time I can pick up the car and how much it would be to retrieve it? Guy on the phone answers that I can pick it up at 2:30 PM and that it would cost me 280. I get there 2:25 pm and then the guy waits for a while struggling to fill out the paper work then tells me that its 532 bucks so then i had to go to the bank to get more money (he sounded just like the guy on the phone) the car was released to me at 2:45 pm i got charged and my glove box was not in the same order I left it in probably trying to find shiny things.THE ONLY PEOPLE THAT HAVE MORE THAN 1 STAR FOR THIS COMPANY PROBABLY WORK FOR THEM. DO NOT USE IBSEN TOWING !!!!

Had my AWD vehicle towed from Redmond to Renton today. Price was comparable to quotes from other companies. The driver made it to where my car was parked before I did and was fast and friendly. I would have no problem using this company again in the future.

The pair of ray ban sun glasses and a. 220 lumin flash light was missingThe manager was really disrespectfull when i mention my blongings wereMissing and on the second incident the tow truck driver was reude soAvoid bussines with them if possible or take an inventori beforeTurning your car to them(Being involuntary customer doesnt give you any right for poor customer service let alone stealing )

The first place I call when I need my car towed or need any roadside service.

Crooks