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American Tire Depot - Redlands
410 W Colton Ave, Redlands, CA 92374, United States
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American Tire Depot - Redlands

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Jo
Review №1

I am extremely satisfied with the service I received. Everyone I dealt with from my first phone call up until my car service was finished were efficient. Service was also fast, less than half the time estimated and I was charged a very good price for service rendered. I highly recommend! I would come back here if needed.

al
Review №2

Great place and fair prices. I’ll continue to take all my vehicles here. They didn’t have the exact tires I wanted, but got them by the next day. Ask for the the manager Rob he will hook it up for you. Thanks again fellas.

Yv
Review №3

I had a very pleasant experience here at this location in Redlands. The employee Bill was very helpful. I got an amazing price on 2 new tires. Saved $300 over going to Pep Boys!

ma
Review №4

We had a wonderful experience with American tire Depot in Redlands. The team was very helpful and understanding to our needs on our truck. They were friendly and gave us a great deal. We are so glad that we chose this company. I asked for availability and stock and they had us in by the next morning. We replaced all our tires and shocks in as little as 2 hours. Given that our truck is huge and a super duty we both were amazed they did the job so quickly. Thank you for everything. Great service.

Gl
Review №5

We have been coming here for years, and every time we do, we get great service, fair pricing and they get the job done quick!! I got a new tire and we were literally in and out in 15 minutes! We called to make sure they had our tire in stock, they gave us a price, we went down and it was what they said it was, no fuss! We will continue to come back!

Ke
Review №6

Great service and a great deal on new tires. Staff very friendly and helpful.

Sa
Review №7

First time buying tires for my car and it was really great experience at American Tire Depot in Redlands. Great customer service and quick!

Bo
Review №8

These guys started with the usual business protocol. They took my info and started. They mentioned my rotors were pretty bad and that my brake pads were practically gone. 6 months ago from now or so, I went to another shop to get my brake pads replaced. The guy there replaces one pad to stop my car’s noise. My mom paid in full for all of them to be replaced. The people at American Tire Depot noticed, asked me some questions, and recommend I get an invoice of this visit, and my past visit with the scamming mechanic. Not only are they treating my car right, they’re treating me right, and I can’t appreciate that enough. They write and type every detail down by hand into their system so they have all the correct info while making sure everything goes right. From a personal experience, I’m coming back here every time I need to get my car checked.

Da
Review №9

Bill and Vincent were both great. They were very helpful and honest about the work they did. Their prices are competitive and their customer service is top notch. I strongly recommend them.

jo
Review №10

Great prices great service this is where I always come for tires

Jo
Review №11

Great job from American Tire Depot in Redlands. Had my tire I needed in stock and put it on quickly. I was in and out of there in 30 minutes. Prices in the medium range even with the “sale.”

Di
Review №12

Outstanding service and reasonable prices. Dependable work done in a timely manner...Thankyou Bill and excellent team 🏁🏁🏁I will be back😉

De
Review №13

I called before I went in to this location and spoke to Bill. From start to finish Bills service was Exceptional! Couldnt have hoped for a better experience. From the call to him accepting payment... He was Honest, Helpful and Educational. Everything you could ask for when trusting a stranger with one of your biggest investments! Thanks Bill! 😊

La
Review №14

Everyone was great, professional and knowledgeable. Thank you

Fe
Review №15

Loved this place!! I got all 4 tires replaced and oil change... they completed everything in an hour! I was amazed and they got me in and out. I will definitely be going back for all my service needs :)

Ch
Review №16

Staff was quick and honest in their work. I forgot personal items there so they are saving them for me to pick up tomorrow

Ma
Review №17

I got there as soon as the shop opened up had my front end aligned older car technician was great very open with this analysis of the front which is good news checked in at 8 was out by 8:55 very pleasant experience

Aa
Review №18

Great experience except it needs a waiting room with seating.

Da
Review №19

Vincent wants great!! Him and his store crew put front tires on my Rv . During the tire change they discovered that not only were my brakes metal on metal but they were in fact the wrong brakes for my coach. The previous owner cut corners obviously. Well now my Diana..RV..is has all new shoes and tires. My family is safe. We are ready to roll.

De
Review №20

Got my radiator flushed, two new front tires and an alignment. My car is running better than before. I recommend this place to anyone who needs a service done to their car.

Ci
Review №21

Got 4 new tires and alignment done here. Staff was very helpful and it was done quickly! Bill helped me at the front and very able to give me some tips.

Su
Review №22

Just went to have them put air on my tires. Upon doing so, the gentleman said that my two front tire were bald. I already new this, but thought maybe it could wait. They gave me a really nice price and completed the service in less than 30 mins. Totally recommend this place.

Jo
Review №23

Purchase one tire for spare for my jeep good price and service

ke
Review №24

Ive never been to an auto place like that where they treated you beautiful took care of your car no hidden jokes nothing like that did an amazing car in my job with my new tires even put my hubcaps on my car lot of places dont do that and tell you exactly whats wrong with your car and I would recommend you guys to anybody and Ill definitely come back Ill be my number one place to go to from now on out thank you to the manager and all the people who work there very beautiful customer service not just to me I watch how they treated everybody everybody they treated beautiful and thanks a lot again my car drives beautiful

sy
Review №25

Very pleased with prices and customer service! Was helpful and quick!

Ch
Review №26

Great customer service. Had me in and out in no time which was awesome since it was right after a day of work. Thank you so much.

Re
Review №27

My go to tire shop for many years now. Fast, easy and great service . And peace of mind 😌

Ch
Review №28

Got 2 front tires put on in under a hour. Just enough time to shop at Goodwill a block a way.😁

Ru
Review №29

They had my tire sitting there waiting for me when I pulled in with my appointment at 4o’clock they took me right in put my tires on the rims balance new valve stems did great work real polite workers are friendly good attitude know what they’re doing and I went back the next day had brake shoes put on heavy duty brake shoes front in aligned The same respect Platonist knowledge I would recommend anybody to them great work thank you American tire Depot you got my business.

Sa
Review №30

I got 4 tires changed at American tire depo. Price was good. Staff was courteous and friendly and work was done in a timely manner

Sa
Review №31

The only tire store in town who was able to provide the tires I need for my Q7 on the same day I called them. Great customer service. Fast quick turnaround. I highly recommend this place!

Th
Review №32

This place is awesome! Very prompt and friendly. Went in for a road hazard warranty. Handled everything in about 15 minutes.

Ar
Review №33

Vincent was very helpful and my cars oil change was done earlier than expected. Very good customer service.

Ed
Review №34

Place was super busy and they still managed to squeeze me in for an oil change. Great price too for a full synthetic.

Be
Review №35

Amazing service! Friendly, fast, and helpful. Jordan S. did an amazing job.

Fr
Review №36

Vincent and the team were professionals and got the job done right. Great prices as well!

Me
Review №37

Very professional explained the things my car needed and also gave me some life tips on how to keep my car running smooth how often to change my tires. they definitely earned my business

La
Review №38

Great customer service and a lot to pick from. I would highly recommend this company because of there prices, professionalism and great service.make sure to ask for Bill.

De
Review №39

I looked at other tire stores but I feel I got my best deal at American Tire Depot

Da
Review №40

Went in for a last second tire rotation, but was kindly informed that my front tires were done with. Bill gave me an AMAZING price on two new tires, offered a free alignment check and did the alignment for a reasonable price as well. Everyone had masks on and followed covid guidelines. They called me multiple times to keep me informed about my vehicle and to get my permission before doing anything with my car. The entire staff was super sweet and wonderful. 10/10 would reccomend and I will be a returning customer :)

Su
Review №41

Vincent was able to get the brand of tires I needed and install them the same day.

Pa
Review №42

Very professional.Very knowledgeable.New exactly what repairs I needed.Very competitive pricing.Easy to work with.Can’t say enough about staff and establishment.Glad I stumbled upon this company looking for repair rates.Would recommend to others.Will comeback.

Jo
Review №43

Bill is a great and crusty guy youre going to love him . Great service 😉

Da
Review №44

Friendly, professional service. Thank you

Li
Review №45

This place is awesome very friendly staff super helpful and they didnt even charge me to patch my tire. I would highly recommend this place I was in and out of there in less than 20 minutes.

ni
Review №46

Speedy service, friendly and informative.

El
Review №47

I had a great experience! They were professional, friendly and above all their work was excellent! I am very happy I went there!

Ed
Review №48

It all begins with the Management of the shop. I worked directly with the Manager Rick Lee on ordering 4 new All Terrain Tires for my Chevy Colorado. Rick gave me options and his best recommendations for what tire would fit best and most importantly the safest tires for myself and my family. He went above and beyond to ensure I got the best deal for my money.To corporate- Rick Lee is an asset to your company and should be recognized for his hard work. His customer service is second to none! I’ll be back for my wife’s and daughters tires as long as Rick is working here.Thank you,Eddie LittleU.S.M.C. Retired(1992-2012)

Tr
Review №49

Super nice people and extremely helpful. Ill be back when I need tire service again! Thank you 😊

Mo
Review №50

I have been here several times. Always happy with service and pricing. Recently had a custom job done with wheel spacers and happy with the work they did.

Em
Review №51

Bill was great, and service was very quick!

El
Review №52

I’ve been coming here for a couple years. The customer service is good and they are trust worthy. I recommend coming during the week early in the morning because they are typically pretty busy in the afternoons and on the weekend.

Ch
Review №53

What a phenomenal staff! They are super friendly, clean, affordable, and professional. I had to have 4 new tires replaced, and am in these troubling times, I am on a strict budget. I am so grateful for the staff, Rick and Matt especially. They were able to find 4 quality, affordable tires quickly. I am telling everyone I can how great they are.

Lo
Review №54

AMAZING AMAZING AMAZING!!!!!!!!I’ve never been treated so well getting my car serviced. Rick was the most professional person I’ve ever met. I trusted him instantly. Very honest and reasonable. If you want service you can trust I suggest American Tire Depot in Redlands. You’ll thank me later.

Ro
Review №55

It was very quick service, and I could feel the difference in my alignment immediately. The mechanic took time to explain to me things that were going on with my SUV.It is in kind of a seedy part of town...But I am still going to give them 5 stars for the service I received and nice staff.

Eg
Review №56

They have fast service...

Ni
Review №57

Super helpful and was the only local shop to get my car on the road

Tr
Review №58

Just had tires installed at this location. They had the best price on the tire I wanted. Plus, they had a buy 3 get 1 free on top of that!

Ga
Review №59

I have been buying tires for my and my wifes cars for over ten years at American Tire Depot on Colton Avenue. They have the best prices and are wonderful to work with. They have never disappointed me.

He
Review №60

Easy to schedule, courteous, efficient check in. Offered other services but didn’t push them. Had the tires I wanted available.

Li
Review №61

Great customer service! I highly recommend them. Rick, at the front desk, was helpful and very knowledgeable on his products. Great price, wonderful customer service, all around pleasant experience.

Je
Review №62

The wait time can be a little long but the guys are super friendly and they know what they’re doing. Plus, the prices seem totally fair. Good job 👍🏻

T
Review №63

Great fast service. People were friendly.

Za
Review №64

Nice staff, good prices. They replaced all four of my tires in a reasonable amount of time. Id have felt better if the guy at the desk had been wearing a mask when helping customers but I did appreciate the sign requiring customers to wear face coverings.

Le
Review №65

I waited almost 2 hours to get 4 tires put on. But the guys helped out 5 cars, not sure if they had an appointment but shoot should let me know it was going to take forever. So I left. Not going there anymore.

Ge
Review №66

Rick is really nice & very professional. He took care of my tire problems & offered the best tires they have. He even matched how much we paid for last time, instead of paying more for it. Thanks!!!!!

Fr
Review №67

Excellent. Got the tires for my truck promptly.A+

Po
Review №68

Great customer service always. Highly recommend.

wa
Review №69

Rick the manager is good in everything.. he needs a raise.. would recommend him to be promoted too..

ch
Review №70

Been buying tires there for years and have yet to have a bad experience. Rick and Dave (David) do a great job taking care of their customers. I recommend ATD on Colton in Redlands if you are looking for tires.

Ja
Review №71

Very Friendly and was able to walk right in and get my cars front wheel alignment complete. Was there no longer then 20 to 30 minutes. Friendly fast service...

Ni
Review №72

Ive come here a number of times, & staff have always been courteous & helpful. They have always fixed flats for free, so I always tip the tire handler generously. On one occasion they didnt have the tire I wanted, & couldnt get it, or at least in a timely manner, but this they had it late the same day. They were very busy, so it took about two hours to mount two tires, but thats not really unreasonable. Heir prices are pretty fair, so Ill probably keep going there.

Ta
Review №73

I was on my way to work and my tire pressure light came on. I drove straight to American Tires on Colton Ave because both my boyfriend and I have purchased tires from them in the past, although the tires on the car came with the car. They promptly assisted me in identifying that I had a nail in my tire and had it fixed in a few minutes so I was on my way to work within 30 minutes of arriving there. Thanks to everyone for their assistance and rapid response. I will continue to purchase my tires from them. Great job guys!

Al
Review №74

Rick & Alex were very helpful in getting my tires fixed! Rick was exceedingly helpful when I asked questions and was able to provide friendly answers. Once I walked into the shop, he greeted me with a smile and was very tentative to what my car needed. I will always come back to this shop in Redlands because of the great customer service & work!

Ke
Review №75

I called because I had a blowout on some tires I bought here a few years ago. Thankfully I purchased the warranty on them because it would have been a good amount to replace it. I spoke with Rick and he was awesome with communication and tracking down the tire I needed. I went there and they got my truck fixed very quickly without and issues.

ja
Review №76

Solid work and great prices. I have used this location for the last 15ish years. The staff are always professional and helpful. I recommend them over other tires stores in the area.

Ju
Review №77

Great service!

ro
Review №78

A fair price and good customer service.

Ja
Review №79

Wait was longer than anticipated but good service and price.

Am
Review №80

Excellent and fast service!! Would definitely go back for any work to be done on any of my cars!

Ju
Review №81

Professional staff, had me in & out within an hour of arrival, friendly too

Jo
Review №82

Great service and customer satisfaction! This is going to be our new spot for tires!

Ka
Review №83

Got a tire that had sidewall damage replaced in about 35 minutes and for less than half the price of other places Ive been stuck with. Excellent experience.

Cl
Review №84

Good phone customer service. Employees and customers mask policies not enforced. Price very competitive. Wait time for installation slightly longer than told.

Ca
Review №85

Rick is literally the best!! Awesome customer service, outstanding and quality work done by the guys in the shop, and Rick has a kind and compassionate heart!! I’ve gone to this shop for year for my needs, and will continue to give them my business. Thank you Rick!

Iv
Review №86

Only reason they got a 4 and not a 5 is because it was so cold and dreary. However Rick was the kindest man, kept us entertained by playing a wonderful movie. We were able to past the time quickly. I will be back. Thanks to the guys at American Tire Depot of Redlands at 410 W. Colton. 😊

Le
Review №87

Got what I needed my car is turning on without a problem. Battery cost more than I thought 😣 waiting time 30 minutes

Wi
Review №88

This place and their staff is TOP Notch, competent, & customer friendly.Totall recommend this place 100%

Mo
Review №89

In and out with new tires and an oil change in less than an hour. Nice crew, for sure!

Di
Review №90

Thank you Steven! I was in and out! Tire had a nail in it, the patched it up for me, and put my spare tire back where it belonged...under the car... strange right? Why Chrysler built PT Cruisers that way is beyond me. Anyways, I am most definitely buying my next set if tires with American Tire Depot!

Va
Review №91

Bill is Very friendly and helpful.

J
Review №92

I went to have my tires all replaced. They helped me pick out the right tires and made sure to inform me before doing any added work and coming back to a bill thats crazy. And when they had warranty’s on my tires... so they had no problem fixing them. Very nice guys and wait was not a problem.

Di
Review №93

I bought four tires and brakes for the front and rear of my car. Their prices were the best quote I found and the gentleman who helped was very polite and knowledgeable. I’ll definitely be going back.

Su
Review №94

Ive bought many sets of tires over the decades from lots of good, customer-oriented companies, but this was my best experience to date. Thats saying a lot! Michael and Manny were amazing. Not only was the price competitive and the service great, but they went over and beyond in a number of ways (which I wont go into here, but trust me, it was over and beyond). They really care about their customers! I give them 6 out of 5 stars!

Vi
Review №95

Came in for some tires that were supposed to be shipped over from the upland location. The order never arrived but Manny helped me out and was able to get me what I needed and I was out in a timely manner. Had to wait a bit but theres so much around that area that it helped the time go by quick. Definitely recommend this spot, great customer service.

se
Review №96

Awesomeness all around. Thank you Rick and the guys for helping me out

Je
Review №97

So 3 months ago I would have said this place was trash. But recently they’ve gotten rid of the people that were causing issues. Rick (I think) got my oil change done and honored a promise that wasn’t fulfilled by a previous employee. Awesome!

St
Review №98

Excellent service with a great price. Needed work for some time and was able to get it all completed within the promised time frame. Treated both myself and my wife with professionalism. Would recommend highly.

Ga
Review №99

We had Michael take care of us and he was great. I had bad experiences here in the past so I’ve stayed far away as much as possible or sent my husband to deal with them. But looks like they got a new crew in there and so far so good! I hope they keep it up and the shady business is behind them.

Ed
Review №100

Great service, fast and very thorough. This was my second visit and Mr Rick was awesome. Super knowledgeable and courteous!!! Love this place

Information
67 Photos
100 Comments
4.6 Rating
  • Address:410 W Colton Ave, Redlands, CA 92374, United States
  • Site:https://americantiredepot.com/store/redlands/?utm_source=GoogleMyBusiness&utm_medium=Website&utm_campaign=Redlands
  • Phone:+1 909-747-0144
Categories
  • Auto electrical service
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:8am–6pm
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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