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Verizon Authorized Retailer Victra
895 S Main St, Red Bluff, CA 96080, United States
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Verizon Authorized Retailer Victra

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Da
Review №1

Isaac at Red Bluff Main was amazing. Set me up with my phone and was quick, my transfer took a while but he was patient and conversation the entire time and was never pushy. Set me up with everything I needed, 10/10 would go to him and I recommend everyone to him forward going forward. Dont trust anyone else with your bill aside from him!

Fa
Review №2

Isaac assisted in our transaction and made the entire experience a breeze! He worked fast and answered all my questions, would give 10 stars if I could!

Ja
Review №3

No stars, just went in for info. Was very polite, but didnt have what i needed.. :(Oh well. Next stop down the road

Co
Review №4

Isaac is great. Had me in and out very quickly. Helped me with everything I needed from phone to case etc.

Ta
Review №5

Isaac who helped us was great. Friendly, knowledgable and quick. Id recommend this office to anyone for any Verizon need.

An
Review №6

Isaac did a good job helping us, me ayudo un muchisimo a sacar un nueva tableta, he helped me get out a new tablet even if I didnt speak English very good.

Au
Review №7

Customer service was fast and friendly. I ordered online and they had my stuff ready within the hour. I also needed a case and screen protector which were extremely expensive but needed them now not later so they were worth the extra money. The screen protector came with a lifetime warranty and also a guarantee to refund us the $150 it will cost to replace the screen should it break while the screen protector is on. Overall, I was very pleased with the customer service and product.

Tr
Review №8

Brittany is the best! I appreciate her so much!

Ja
Review №9

Isaac was amazing. Definitely helped me out upgrading my phone and all of my friends devices, he was funny and relatable and super social and not too pushy at all. I definitely reccommend Isaac Rivera as a representative at Red Bluff Main for being an amazing representative and friend!

Li
Review №10

I would like to say I BIG THANK YOU to Issac at the S Main store. He was super patient with us and our kids. He was a great help!!!

Va
Review №11

Coming into the store I was greeted and attended with such great, fast, and informative service! Thanks to Issac at the main st location :) 12/10 customer service!

Na
Review №12

Brittany was a huge help and answers all of my questions perfectly. Her customer service was amazing!! Thank you so much for all the help!

Mi
Review №13

Be careful going in here, all they want to do is slam you in an over priced phone through lies just to get their sales quotas . Very very poor service BBB will be contacting them soon

Mr
Review №14

Both representatives were absolutely great people. Made my day chatting with them and hey helped me solve all my issues and were patient while I upgraded my device! I highly recommend that them both to anyone who enters this store!

Je
Review №15

Issac is amazing, he is helping my 86 year old mom who is asking the same question over and he is so patient- and we have been very successful switching her broken phone over to one of my old phones ! Thank you Issac !

Am
Review №16

Dakota was very friendly, and greeted me at the door. Helped me find what I was looking for. I wasnt in the store no more than 10mins! My experience with the Red Bluff location was fantastic.

Ka
Review №17

Dakota was knowledgeable, respectful and personable and not pushy, solving my issues. He made my experience a great one.

Br
Review №18

This is a pretty good store, the gentleman that helped me was cool and he definitely knows his stuff, it dont happen to often that you find someone that actually knows what they are talking about in a store like this so i was pleased to confirm some of the things he had said about the devices I was purchasing. Definitely recommend

Lo
Review №19

Service was excellentPrompt service got in n outNew exactly what I needed when askedCustomer service was excellant.Need more associates like her.

Le
Review №20

Brittany has been professional and knowledgeable when meeting your needs with the Verizon products. She’s your go to girl🤗

Ju
Review №21

Good. Thay. Are. Very. Helpful.

ge
Review №22

She was very courteous helpful informative very supportive and helpful great customer service,Theyre tempered glass and otter box was low inventory for my new phone

An
Review №23

The employee made sure to inform us of all the best promotions! We were able to walk out with all merchandise we wanted at a better price then we expected!

Er
Review №24

I walked in with a budget, dude got me a phone, a case, and a plan perfect for me, told me every cent of what to expect, I am so happy. This service works in my area, I can actually call people now!Came back with a broken screen and crying, lovely second experience that cheered me right up and got me all set with a replacement!

Am
Review №25

Brittany was excellent with answering all my questions on different phone selections and spending time going over my preferences to find the best phone for me.

Ma
Review №26

Customer service was absolutely amazing. They have a check in process that they will send a text when they are ready for you so you can wait in your vehicle instead of outside. Dylan Tynes helped me and he was so nice and respectful and helped me with everything I needed and wanted. Definitely recommending this Verizon store to my friends and family.

mo
Review №27

Great patience and took their time to help me properly

Je
Review №28

Dylan at the Red Bluff store on Main Street was awesome! Most seamless transfer from one phone to another I’ve ever had.

Iv
Review №29

A very frustrating experience. Upgraded to a Pixel 4XL, returned it within 14 days for a full refund. Visited a different branch and two Pixel 4 XLs showed up on my account. A ridiculous balance of $2000.00 showed up on the app. Unable to transfer my phone number to a new carrier and closed my account.

Ka
Review №30

The person was very helpful and fixed my phone that was acting up on me. All I needed was to update my apps. Thank you

Ma
Review №31

Dylan was a great help with getting our service switched to Verizon. Very friendly atmosphere..

Ra
Review №32

Told me phone was included in plan, liars never told me price of phone. 280 .00 dollars for a 100 dollar phone. They kept adding on to the service price, which ended being about twice what I paid to straight talk for the same service. I am now back with straight talk verizon sucks..

Dy
Review №33

I went in to this store to switch from Straight Talk because of my job. The staff was very nice, approachable and I was helped immediately. It was difficult switching from Straight Talk but they were all very knowledgeable and got everything taken care of as quick as they could. While I was waiting we were all talking and interacting making the experience pleasant while also making the time seem to pass quickly. Shout out to Brittany and Jared for helping me the entire time with this complicated provider change, maintaining a positive attitude the entire time, and even going as far as staying past their scheduled work hours. I’m glad they were there to help me before I had to go back to work.

Lo
Review №34

I liked this place,& Dakota helped me out a lot.

Ju
Review №35

Miguel was a great help was really fast and got me in n out with a new 3 new lines 3 new devices

Jo
Review №36

Horrible customer service! Waited for a half hour outside in the sun while there was only one customer being helped on the inside! I do NOT recommend this Verizon store to anybody and I will never go back due to POOR customer service! Management should have a talk with one of there employees!

Ju
Review №37

Happy with the customer service hereThank you Brittany

De
Review №38

Victor and Brittany Rose are amazing they helped out my wife and I with our new phones and tablet! They were extremely patient and super nice. I only come here and recommend this store! Thank you for all your help! 100+ stars for this store!

Aa
Review №39

I really like this store they always help me out with anything I need. They go over everything with you to make sure yourey aware of what youre buying. I recommend this store thank you for being extremely helpful and friendly

cr
Review №40

Britanny was awesome.Great and helpful.

Ap
Review №41

It is all in the attitude toward customers, and that is what really makes a difference

Pa
Review №42

Jared was a complete, knowledgeable representative for your store #w2703-01 on main Street in red bluff ca!I had a very poor experience in the zerizon store 2+ years ago at Belle Mill store in red bluff ca, told them they wouldnt see me again, and they havent.Jared talked me into going from prepaid acct to customer account. No pressure, took the time to show upgrade on my new Google phone.Many kudos, our power has been out for two days, what a time to have my cell go down, I admit I may have had a little chip on my shoulder when I walked in, but a smile when I walked out. Thank you again Jared, job well done.

Ch
Review №43

Friendly and knowledgeable

Da
Review №44

The staff were very friendly and helpful.

To
Review №45

Mary rose is really helpful and very bright.

Je
Review №46

We recieved great service. They helped us receive a good deal and find the plan that works for us. The staff was really friendly and helpful.

Ca
Review №47

Brittany did a great job! I would recommend this store to my friends and family anyone!

Jo
Review №48

Brittany H helped me out with a tough situation she helped me get all my contacts and photos that really meant a lot to me! The reps victor and Uriel were also very helpful! I recommend this store good people!

Wa
Review №49

Dylan was very capable and put up with my iff colour humor and cranky demeanor. Brittany, the manager,was on hand for much if the experience and was knowledgeable and helpful as well.

Ja
Review №50

Ask for Brittany H. The store manager! Brittany is straight up and thats what we like about her. Ive purchased all my phones from Brittany and I have never had one issue with my Verizon bill or out door cost. Shes the real deal. Call in advance to schedule an appointment with Brittany.

ga
Review №51

Brittany is really nice and extremely helpful I recommend this store ask for her. Thank you

No
Review №52

I like this store good people here, Thank you.

Ap
Review №53

Great customer service! They always make sure your happy!

Wa
Review №54

I love this store the team is awesome! The manager Brittany has been helping me out for years shes awesome! They always help me when I need it and they take care of me here! I highly recommend this store!

Ju
Review №55

Very excellent customer service.Got the phone I wanted, they even had it in the color that i wanted. Very nice and friendly staff. Highly recommend, going to the main street store if your looking to buy any device.

ro
Review №56

Great customer service here I recommend this store. Brittany helped me out thank you

Da
Review №57

Verizon is the best store to buy a cell phone ever. I would recommend them to anybody best customer service in the nation

Ch
Review №58

I was very happy with the service provided at this store. Rachel was very nice, knowledgeable, and professional. Rachel went above and beyond the call of duty and reached out to her superiors and they also stepped up to the plate to resolve a issue for me. I will continue doing business at this store.

Da
Review №59

I spent two hours looking online for something I wanted and could not find. Rebecca found for me after we had left and called us to let us know. She worked hard for us, I am very pleased. Its a small place but very busy and very happy to help you.

Yv
Review №60

I loved it the experience was perfect Britney lady that was helping me she got me into an iPhone I was running low on cash she use my phone as a payment got me into a really awesome watch all know it was perfect I never had as much happiness as I did when I walked out the door

Lo
Review №61

Rebecca was amazing the moment I walked through the door! While were setting up my phone, she made everything go so smoothly If Im ever back in Red Bluff i know i can count on her to get the job done right!

Ma
Review №62

Rebecca was very helpful and nice. She made me feel like family. She made upgrading my phone a breze.

De
Review №63

Jerrid was the person who helped us. He was very efficient and friendly. He got us all taken care of in a short time. Love doing business with Verizon. Have been with them before they were called Verizon.

Ra
Review №64

Brittany was great she helped me out! I am a happy customer 😁

Ca
Review №65

Ask for the manager Brittany Rose, shes great always helps us out. Thank you for all your help. I recommend this store.

Ve
Review №66

Employee was very helpful. I was out quick with no hassles! Answered all my questions

Vi
Review №67

Rabecca was super friendly and answered all of my questions. It was nice to have someone with such a great personality helping me.

Ka
Review №68

Outstanding customer service! Rebecca was extremely helpful and personable. Had a wonderful sales experience. Knowledgable about products in the store and assisted to make sure we walked with the best deal/product possible.

Mi
Review №69

Highly recommend this store, the staff were super polite and helpful, they didn’t push me to buy anything, and made everything clear so I knew exactly what I was buying. Great experience! :)

Ma
Review №70

Wonderful Job! Brittany was very nice and helpful I really like this store. Thank you!

Do
Review №71

Great customer service they always help me with anything I need

Ja
Review №72

Victor did a great job explaining everything to me and also didnt try to sell me more than I needed. Thank you for being a caring person with your customers.

pe
Review №73

They helped me right away and got me the phone i wanted with no trouble. Their employee dylan helped me and he was very nice he has a kind smile.

Al
Review №74

Awesome experience! He was able to port my contacts, photos and many other things.

Jo
Review №75

They are good people theyve helped me a lot

Je
Review №76

Very informative and polite!

Th
Review №77

Fantastic costumer service every question I had they had an answer they helped me find the perfect phone with the best deals

Bi
Review №78

Ask for the manager Brittany! She is absolutely awesome she helped me find a plan and phone that was in my budget! Very nice people here!

He
Review №79

Did a great job and didnt try and sell me stuff I didnt need or want

Lu
Review №80

Store Manager Brittany H. Rose successfully showed great customer service, answered all my questions I had to say, and she was very professional with the way she handled my situation.

To
Review №81

Ask for Brittany Hernandez ive been dealing with her forever she is great and good at what she does! Ask for Brittany H! Tell her Tom sent you!!

MO
Review №82

Very good customer service very intelligent manager .I love the way you they talked to the customer.the likeness I see from them very patient

Ke
Review №83

I met Brittney Hernandez in Paradise, CA before the #campfire (Nov. 8 2018) at the Verizon store. It wasnt until a month later I was shock to see her in Red Bluff this is a God Sent. Brittany Hernandez is my go to Person everytime I come into the store, she is awesome, love her attitude and spunkyness and helpfulness in each visit. Come by and say Hi to Brittany tell her you read my review.

Ha
Review №84

Outstanding experience, our rep was victor torres and he did an incredible job. his.people skills are only exceeded by his perfessionalism. i recommend verizon to anyone that is interested in being served by the very besg. ehich would be mr. tortes.

SU
Review №85

I had an amazing experience with Dylan. Make sure and ask for him

Va
Review №86

Dylan was amazing and very helpful

Vi
Review №87

Excellent Customer Service.Britney is such a helpful nice person.

Tr
Review №88

The sales associate Britney was very helpful to day not to mention patient With me! I will be seeking her out next time I need something from Verizon!

Ja
Review №89

Jared was amazing, he was happy, exciting to be around and very helpful. Thank you. 😀😁

Mo
Review №90

If you ever visit see Raziel. He is great! Super friendly & he knows ALOT about everything there is to do with phones so hes easy to work with and explains things very well!

Ma
Review №91

Very polite and helpful, I went in even tho I have AT&T and they hooked me up with an accessory bundle at a great price! Their staff is amazing! Marco, Brittany, Raz and Dylan are all really nice. Once my contract is up with ATT Im definitely moving over to them!

Ma
Review №92

Itsgreat got my phone there they have very nice help there.

an
Review №93

Staff is always great. Although I hate the big bill every month I wouldnt go to another service. Verizon is my go to.

Jo
Review №94

Customer service was absolutely wonderful with rebeccas help

ap
Review №95

Never have issues in this store. Fun and friendly staff.

Fr
Review №96

They helped me get back into my locked phone! Defiantly recommend.

Wh
Review №97

Great service

Ru
Review №98

Very prompt and respectful, make a customer know Verizon cares.

Ge
Review №99

These people are excellent and great people. Ask for Brittany H. She really helped me out.

Ci
Review №100

This is my favorite Verizon Wireless! Highly recommend this store!

Information
9 Photos
100 Comments
4.6 Rating
  • Address:895 S Main St, Red Bluff, CA 96080, United States
  • Site:https://victra.com/?y_source=1_Mjk2ODExMy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 530-737-5085
Categories
  • Internet service provider
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:11am–7pm
  • Sunday:9am–8pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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