We contacted Davids Rug Cleaning on a referral from a family member who highly recommended his service. I called and spoke directly with David. He was very patient with me and my concerns about Oriental rug cleaning services and answered all my questions and doubts. David cleaned two of my rugs brought carpet pads cutting them at our home ensuring we had exactly what we needed. His team were fantastic and precise. They moved some of our furniture to roll up our rugs, labeled, tied and took them immediately. He is extremely knowledgeable about carpets and can identify the yarns and who/how they were made. He even offered to advise me on any stain issues we may have in the future. Within a week our carpets were returned. There was a problem with one that was numbered with a marker by the original sellers and not uncommon but when it was cleaned had bled upwards and into the top of the carpet yarns. David immediately rolled up the carpet, brought it to his facility and cleaned the marker issue. Returned the carpet the following week and its no longer an issue.He did not charge us any additional costs and didnt need to do that because it was not his fault for the marker but did a great job and it looks great. I would highly recommend Davids Rug Cleaning and will call them again for the next time we need them cleaned. You wont be disappointed with his services.
I recently had an Oriental rug cleaned by David. He was very professional. Explained the cleaning procedure, and answered all questions that I posed. The rug looks great. Price was comparable to other companies. I highly recommend DAVIDS Rug Cleaning. 4 1/2 stars
Ive used Davids Rug cleaning for a cleaning consultation and for purchasing rug pads. Regarding the cleaning he was honest about the challenges of cleaning my particular rug, which already had significant bleeding.I have now purchased 3 rug pads. He is always on time and lets me know when he is on the way. They move furniture, place the pad, cut it to exact size, and replace furniture. He and his assistants are pleasant and professional.
David came to the rescue when my dog decided to feast on some spirula powder (ie, green powder that expands when wet and doesnt come out with conventional cleaners) in the middle of the night. He picked up my oriental rug and returned it a few days later looking brand new. His staff is professional. He texted with drop off times and accomodated a change of schedule. The cost was reasonable and I was very happy with his service. I highly recommend for all your rug cleaning needs.
I highly recommend David service; he is a consummate professional, starting with being punctual and ending with delivering first-class service. My Turkish kilim, ravished by time, came back perfect: not only clean and fresh, but with all its colors restored. I couldnt be happier, and have every intention to have David to attend to all my rugs.
I found Davids Rug Cleaning online and was not sure of the quality of the service since I had not recommendation. I was pleasantly surprised. Very professional service and my rug looks like new! He did a wonderful job and I would use David again for future jobs. Highly recommended.
Very friendly and knowledgeable service..The price was very reasonable..Stain came right out.
David was very knowledgeable about the types of rugs I wanted cleaned. He explained the process clearly and reassured me that my rugs would be handled professionally. I am very happy with the results. After cleaning them David and his assistant went out of their way to install the cleaned rugs just where I wanted them. This is a business you can trust with your quality rugs.
David and his team have been very helpful during the pick-up and delivery process; he has gone out of his way to accommodate our requests. Our rugs were returned in as good as new condition after cleaning. David is quite knowledgable and was happy to answer any questions I had. We are repeat customers and are very satisfied.
DELIGHTED! The customer service and results of Davids Rug Cleaning on our 7 rugs (3 Oriental) absolutely exceeded our expectations! My wife and I agree that this was the BEST experience we have had with any business that we have used in literally the last 30 years! Let me explain...First of all, David comes personally when the rugs are picked up and delivered to ensure quality control and customer satisfaction! When does an owner do that? Secondly, he promised us our rugs in 3 weeks and he delivered them to us on a Saturday afternoon exactly 3 weeks from the day he promised them! Thirdly, the cleaning and re-fringing were absolutely beyond our wildest dreams.Let me tell you about the Oriental rugs:The first one was inherited from a relative and we estimate it to be 60-70 years old. To our knowledge, it had never been professionally cleaned.Davids knowledge of his business is extraordinary and he was able to identify it as coming from India. The cleaning job on this rug was phenomenal. It looks like a new rug. Instead of hiding it under our king size bed, it now sits proudly in our family room where several guests have commented on it. The second rug was a silk rug we had purchased at an auction 15 years ago. It needed to be re-fringed and had never been cleaned. The cleaning of this rug was beyond great, and the new fringe that Davids workers hand sewed on looks fabulous! Finally, the third rug was also 15 years old and had never been cleaned. It had an old stain from Christmas tree water that had overflowed. David was able to remove the stain and the cleaning job made it look new again.I am sorry to drone on in this review but as a former National Sales Manager for three large Corporations, I used to emphasize excellent customer service. My gold standard with my people for customer service was to delight your customer! David not only delighted us with his customer service and his cleaning of the rugs, but he also delighted us with his follow up. The furniture moving by his pick up and delivery men was exceptional, and Davids knowledge of his trade is unsurpassed!I strongly recommend his business and look forward to seeing him in a year for an annual cleaning.Sincerely, Bill Scott
Wonderful company & service! Cleaned rugs & back in 2 weeks with every detail explained by David! Highest recommendations!!
David was knowledgeable, courteous, and professional. We recently had some repair work done to a few of our older rugs and his teams work was meticulous. The rugs were returned to us in beautiful condition. His delivery crew replaced each carpet to its previous location with care and attention to detail. We are confident that these repairs will allow us to enjoy our rugs for many years to come. We feel lucky to have come across such a quality company right in our community.Jeanine and Chris Doody-Shrewsbury
Did a lot of research to find a rug cleaning company to pick up and clean our rugs. We were lucky to find David and over the past month have used them to pickup and clean several rugs. Rugs came back completely clean!
Fantastic customer service! Came highly recommended to me and I will pass along that recommendation to others.
Wouldn’t trust anyone else with our rugs! He’s the only game in town.