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Cooling Unlimited, Inc.
565 Main St, Reading, MA 01867, United States
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Cooling Unlimited, Inc.

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LA
Review №1

I hired this company last minute and they were very responsive, upfront with pricing and professional. The team showed up early, which is always much appreciated. They were in professional neat uniforms and wore their masks properly. They went right to work on my central ac and heating system. They were very thorough, cleaned up well and were a pleasure to work with. Highly recommend this company.

To
Review №2

Needed to replace a 19 yr old Carrier unit. Cooling Unlimited sent out a helpful Salesperson, got a very reasonable quote same day and scheduled the installation. The installers did a masterful job and cleaned up when they were done. The only sign they had been here was the welcome return of a cool air supply to our home. We’re sold. For our cooling and heating needs/maintenance, Cooling Unlimited will be our first call.

La
Review №3

Quick response. Nice tech. I wouldnt know if everything was done right or not. He didnt seem concerned about the trickling noise I heard in one vent. Price was reasonable to me. Id recommend them. :)

Tr
Review №4

These guys were great! Came right on time, we’re super fast. Literally solved my issue in 10 min. Additionally let me know that if they had come on Labor Day it would have cost me more so by delaying 1 day I got a better rate. That’s customer service for you. Highly recommend

Ma
Review №5

I called this company to repair a system malfunction error issue for the furnace that they installed for me eight years ago.The technician came and spent about 1/2 hour on the phone with the manufacturer technical support. Tech support was able to solve the problem on the phone also he mentioned that the issue is related to the initial set up that should have been done when the system was originally installed “I paid $328.00” A couple days later I noticed a large stain on the ceiling from a water leak exactly beneath where the furnace is in the attic. When I called this company to tell them to come in to figure out what was causing the leak. It was not an issue before their technician was here. The manager told me that I would be charged for a diagnostic fee. I asked her to send a technician to check what could have happened that was likely caused by the recent repair. On the phone she said “I can tell you right now before we send anyone that it is not our responsibility and you will be charged again.” As mentioned in other reviews this company does not take responsibility for anything. I hired a technician from a different company who immediately noticed that the hose coming from the furnace was not connected to the water pump and draining onto the floor of my attic. The furnace was left open with the furnace door on the floor.I emailed Megan the manager/owner a week ago and she has yet to respond. This leak not only damaged my ceiling, but also cost me time and money for their technician’s carelessness.

Ll
Review №6

I started the process by getting estimates from the top 3 local vendors. Cooling Unlimited by far exceeded my expectations. They were on budget and even completed the work earlier than they estimated.I appreciated the attention to detail. They made sure my daughters closet was sealed up until the next day so that would not frighten her. They listen to my concern that a hole might concern her and they made sure it didnt. Great team of workers.

Bo
Review №7

The crew from Cooling Unlimited showed up about 8:45am to replace my existing AC system with a new one, which was about 15 minutes after all the materials were dropped off. They were efficient in their work processes and the whole job was done by 2pm. They were neat, laying down tarps on my wood floors so that they didnt damage them and cleaned up afterwards. Overall, Cooling Unlimited was very competitive with their bid and they completed the job to my satisfaction. I would highly recommend using them for your AC needs.

Jo
Review №8

First class! Quick, clean, perfect installation of registers, pleasant. Im a retired carpenter. Ive seen lots of tradespeople. Good, average, and bad. These people are very good. In fact they could not be better.

Wi
Review №9

I contacted Cooling Unlimited for maintenance on my five-zone ductless mini-split system. This company did the install for me in 2018 and this was my first maintenance appointment. I spoke with Megan who provided me the estimate and scheduled my appointment. She was able to squeeze in an appointment when I was home rather than having to take time off from work. Kevin was the technician who did the work. He was a nice guy who answered some questions I had. The work was done in about two hours. The job site was clean and Kevin wore a mask the whole time. I would recommend Cooling Unlimited for your HVAC needs.

St
Review №10

Great service, timely, good communication and fair price.

Da
Review №11

Rudy was great. Very thorough, knowledgeable, and professional. Was able to diagnose the issue and fix it on site. Definitely would recommend!

Ni
Review №12

Cooling Unlimited are my go to for furnace and ac. They tune up my furnace and AC every year and have been great! Responsive and no question is too dumb for them. Recently they replaced my ac unit and were great from the initial assessment to applying for my rebate it was just a hassle free process. Cant recommend them highly enough!

va
Review №13

Job is excellent. Workers are nice and willing to answer my questions. Professional and care of all work details.thank you.

Ti
Review №14

Annual maintenance on A/C system. Called ahead of visit, on time, thorough check of system. Masks and shoe covering at all times. I expected to replace filter but was told not needed. Impressed that they’re not just doing work for revenue. Have had other HVAC companies that would have replaced filter needed or not. Very good experience with this business since installing system 3 years ago.

R
Review №15

My A/C stopped working in the midst of a heatwave. I called Megan at Cooling Unlimited she was very responsive and we had a tech arrive early afternoon. He was able to determine and resolve the problem quickly. Thankfully we had the A/C up and running within minutes….they saved the day!

Jo
Review №16

I needed a Hot Water Heater. Called Cooling Unlimited. They sent a tech for an initial consult. He listened to my issues (since I had more than one) and offered a few solutions for me to think about. During the discussion, his knowledge on the subject became evident - and that put me at ease. I had a new Water Heater installed and they took care of some furnace items on the same visit. In short, I can say, I was very satisfied with the consultation and the subsequent work that was done.

Da
Review №17

We had a great experience with Cooling Unlimited. They were responsive and really prompt. Brad was really helpful and did a thorough check of our system. He found the issue and was able to repair it quickly.

Da
Review №18

Excellent experience. Prompt response on a hot dayNo complaints. Would use again.Good job on the AC Maint.

Bi
Review №19

From the person scheduling the service to Rudy the technician everyone was professional and courteous. The service was performed efficiently and completely.

Ch
Review №20

I sincerely appreciate the the timeliness, professionalism, and knowledgeable workers Sean and others for a job well done. From the time I was referred by some one at my job to the initial visit of Jason S (who in my opinion is an excellent communicator), to the final day of their services I have nothing but great words. Thank you bunch and God bless you. I want to also thank their electrician contractor, Dan and co. I and my husband and children appreciate having you all work in our home. I have great respect for what you do and how you work. Thank you so very much and I will recommend your professional service to anybody be who desire great service. Jason I truly appreciate you, you remain in my prayers. Thanks always.

Ca
Review №21

Great to work with! On time, clean, courteous and make you aware of future maintenance tasks. Never a waste of money.

Ro
Review №22

Great technician, good maintenance...pricey, but as its said, an ounce of prevention is worth a pound of cure.

Ja
Review №23

Excellent service! Professional, friendly and a great value.

Gl
Review №24

They were on time, gentlemen is very prompt, courteous, good communication with me.

Al
Review №25

They did a great job, got my A/C up and running. They gave me straight forward advice and maintenance tips, and didn’t try and gauge me on extra services

Je
Review №26

Very professional and informative! Highly recommend Cooling Unlimited for central AC services.

Ly
Review №27

My gas furnace stopped blowing hot air. I was able to get someone to come out very quickly (especially for a Friday afternoon). The tech was very professional and was able to diagnose the problem quickly. They have to price the part I need and get back to me as it’s after hours but will give me a full estimate tomorrow morning.

Ty
Review №28

Great service. Responsive, professional, and fair prices.

Ch
Review №29

AC maintenance for spring 2021. Apparently there are other issues needs cleaning inside the outside unit. However, could not complete today I need to schedule another appointment. Does not make sense that all matters could not be resolved during this visit. That’s an inefficient and inconvenient way to do business. Thank you Christine

Ju
Review №30

I was extremely pleased with the quality of the work done for me. It was also completed in a very timely fashion.The gentlemen who installed my system were very professional and helpful regarding a few questions I had.I have used the services of this company for 8 years now and continue to be more than satisfied with their work.

Do
Review №31

Annual maintenance. Technician was efficient and neat. And no problem other than frayed wire which he fixed.

Am
Review №32

I have to be honest, I called this company because the first one I tried was all booked up- well, I’m so glad I did because these guys are AWESOME!! From my first call with John explaining my issue and setting up my appointment, to the confirmation, then a text asking if I wanted an earlier appointment when they had an opening, and then the actual service repair done by Brad. He was professional, wearing all proper COVID-19 gear, very friendly and did an excellent job repairing my heating issue with my old heat pump system. He explained what he needed to do and gave me the quote in simple terms so I fully understood. When he finished the repair, it was under the quote! Excellent service and I would definitely use them again in a minute! Thanks guys!!

Jo
Review №33

Quick reply to service call. I will be a repeat customer

Ma
Review №34

Excellent!! From the start to finish the crew was top-notch! We had a challenging 2nd floor central a/c installation in a home built in the 1860s with a very tight attic space. But they did it without a hitch and we couldn’t be more pleased. Jason is very knowledgeable and responsive and he set up Mass Save rebates and the paperwork for us for a loan through Mass Save. His price was very competitive. Mike, Matt and Danny were punctual, efficient, and respectful of our home. They vacuumed/cleaned up nicely at the end of every day. They kept me informed of what was going on. The electricians were also very courteous. We can’t wait to try out our new a/c next summer. We will be calling Cooling Unlimited again for any future a/c needs. Thank you Cooling Unlimited!!

Sa
Review №35

They rescheduled my appointment window the day before, and then flaked. The technician performed work that had not been authorized, for which I’m being billed. The parts needed for my unit (filter and thermostat) were “not in the truck I brought, but you can pay another service fee for us to come back.” Not professional. Not respectful of my time. Not planning to use this company again.

s
Review №36

My Carrier 5 ton A/C at home stopped cooling. They did a great job of repairing it, including thoroughly cleaning the evaporator coil and checking all the pertinent readings on the system to be sure there were no other problems. Very pleased. I know the company well. They installed 5 new rooftop units on another property of mine last Fall, and did a very good job. There were a fee issues with the equipment, but they stayed on top of it until it was working properly. I highly recommend them!

Jo
Review №37

Was told by a few other companies that it was impossible to install central AC in my older home with no attic and a finished basement. But Cooling Unlimited figured it out and installed one within our budget. It wasnt easy, but Sean and the guys pulled it off. They showed up everyday on time, cleaned up and completed the job right on time.

Jo
Review №38

Just a repair this time. Came out same day I called, after hours, arrived on-time, had the part needed on their truck, and got my heat working again. Previously have used them to install a new boiler. Very professional, high quality work.

Kr
Review №39

We used Cooling Unlimited to install a brand new heat and ac system two years ago. They provided excellent service and installation at the best price. We have them back each year for regular maintenance. They are always efficient and service oriented.

Ja
Review №40

Jason was great to work with throughout the process. He was honest and knowledgeable in his assessment of our needs and very competitive when it came to pricing.His install team was thorough, yet efficient. They were very courteous and mindful of our home, wearing masks and cleaning up after themselves without needing to ask.I’m very happy with their work and look forward to many cool summers (and comfortable winters) ahead.

Ir
Review №41

The communication is top notch from reminder emails to texts. The technician was very friendly and knowledgeable. All around great experience!

Vi
Review №42

Great job! Timely! Polite! Safety (wearing mask). Have used Cooling Unlimited for all our HVAC needs for 20 plus years. Great for seniors.

Je
Review №43

Great experience! I called on the first hot and humid day of the year and someone was here in less than 48 hours. The gentleman that fixed our a/c unit was incredibly professional, he had it fixed within an hour or so and it was very reasonably priced. Will definitely be recommending Cooling Unlimited and using them again!

do
Review №44

Cooling Unlimited, Inc were great from start to finish. The first appointment gave me all the information to make a informed decision. Not only that they were patient enough to answer all my question. When the technicians came to install the furnace/air conditioner, they met all my expectations. On time, efficient and clean. Everything I needed to know to run my new systems were explain and demonstrate. Two thumbs up to the office staff who were always there to help also. Donna Doyle

Em
Review №45

I first came across Cooling Unlimited over the summer of 2015, i was searching for a company that could install an AC unit in to my home. After having 5 different companies come and assess the job; Cooling Unlimited were the only ones who showed up ON TIME, were professional, and more importantly seemed to have all the knowledge with the proper sizing and type of equipment that would be required for my specific build. Their pricing is on par with everyone else, but the real savings come with their quality of work and knowing that you were not sold garbage.I am a landlord, and i have since this initial encounter have Cooling Unlimited service all my properties for heating and ac. They do offer different levels of services, i opted for their Gold service. This gives me peace of mind in knowing that i have a company that is there for me for when i need them; and i have.Last winter one of my furnaces died at 10:30pm during one of the coldest days of the year. i panicked because as everyone knows this is when heating companies are at their highest demand, and trying to get one to come out to your home is quite difficult. Luckily for me Cooling Unlimited was there for me. They have workers oncall 24/7 for emergencies. I was not a Gold member at that time, but after the quick response during a trying time...i knew they were the company for me. I am now 100% convinced by their actions!!!!Every year, now, i have all my yearly maintenance performed, Cooling Unlimited has always been on time, never late, professional, and clean.Their prices are fair, and I personally feel these prices are even better than most.I highly recommend them.Thank you Cooling Unlimited.SincerelyM.MatosJamaica Plain

Ma
Review №46

I had a great experience with Cooling Unlimited. We were in the market for a new high-efficiency HVAC system. The estimator was knowledgeable and thorough, and patient with my questions. He stayed in touch in case I had questions. I compared the offer with other vendors I checked out and it was a good price, so we went with them. The installers were friendly, worked hard from start to finish, left the work area clean, refused to let me buy them lunch, and I couldnt be happier. P.S. And everyone wore masks for COVID safety. Great job!

Cy
Review №47

Overall, a great experience - I highly recommend them. I got several quotes and this was not the cheapest one, but I decided to go with them because A. they were most responsive (email, text or phone call, they respond to all), B. they were flexible and agreed to sub-contract my preferred carpenter for the construction pieces, C. the equipment they offered me was better (more efficient) than the competitor, D. they offered information and help with MassSave high-efficiency 0% heat loan and related MassSave rebates.The job was replacing my broken heat system, including backup heat / air handler (inconveniently in my bathroom ceiling) and heat pump / condenser (inconveniently on the roof of my condo complex). The machine is a Bryant Evolution® Variable-Speed Heat PumpModel 288BNV (which is 18 SEER/12.5 EER cooling efficiency and 11 HSPF) and the air handler is 5-speed variable. The new thermostat is the companion Evolution® Connex™ Control.It took a few weeks to get contracts (including sub-contract), MassSave heat loan sorted and schedule the job, but once is started, the heat replacement itself took only 2 full days, including removal of old equipment, crane to reach the roof and electrical. The heat removal / replacement was exactly per the provided schedule. I think there were at least 6 guys working on the heat equipment at various times. The ceiling construction (4 other guys at various times) took a bit longer than I initially expected (1 day demolition of bathroom, as expected, but 3+ days of ceiling reconstruction, which included metal frame, drywall, plaster, paint and 2 installed metal hatches), but that was my preferred subcontractor and he did a fantastic job.All the people who came to my house were professional and knowledgeable. The preparation and cleanup was a little inconsistent depending on which guy was there; sometimes it was 30 minutes of prep with paper / plastic on all floor (including through the doorway) and cleaning so thorough that it was cleaner than I usually keep it; other times it was a cloth tarp quickly set down with a quick wipedown and sweep at the end (not as clean as I usually keep it), but I appreciate that everyone made an effort to clean the job site at the end of each day.I havent had the new, efficient system long enough to see an appreciable change in my energy bills (this April was slightly less expensive than 2018 April bill, but hard to say if thats just inconsistent weather or the new system), but I can definitely FEEL the difference. I LOVE the new 5-speed fan system, which goes soft if just maintaining a temperature or harder if needing to change multiple degrees (which it can do much quicker than my old system). Also, its smart enough not to put the fan full blast while theres still cold air in the ducts (my old system used to blow cold air when it first turned on and had only one speed).During the project, they swiftly handled their part of the MassSave heat loan application, responded quickly to questions, and were able to deal with challenges (like the narrow height of my bathroom ceiling) and changes (e.g., an unrelated plumbing project in the building which had impact on my condensate drainage pipe). They also submitted both MassSave rebates on my behalf.Although I generally like to support smaller businesses, having a larger business for this project, with a dedicated sales person / project manager (Jason Shea) made this project a lot easier for me. Sometimes you get what you pay for, and I think in this case, choosing a more expensive service gave me a much better experience. Also, on a side note, this project involved people of various skin tones and accents; white guys, Brazilian immigrants, they all did a great job - thats what makes America great, a mix of talented, hard-working and diverse people.I would definitely use Cooling Unlimited again and would recommend to anyone in the area who needs heat replacement.

Ke
Review №48

10 minute fix but would not replace filters or perform any maintenance as requested when appointment was made 2 weeks earlier.

St
Review №49

Lost AC sometime during the night.Left a message with the answering service and shortly thereafter. Matt called me before the office even opened to let me know that my call has been received. The office then called a bit later to schedule the service call. Had AC back up and running by noon time. Great company all around!!!! A+++

Ma
Review №50

We called Cooling Unlimited because we had no heat in a couple of zones in our house (on a very cold day). It was Sunday, so after hours. A technician answered promptly and was at our house within an hour or two. He figured out the cause quickly, installed a replacement part and then stayed a while to make sure all was well. Would definitely recommend this company. And shout out to Brad, the technician for being very capable, responsive and friendly.

Ni
Review №51

My AC service professional (whose name is escaping me) was on time, polite, and thorough. He gave me good advice on the remaining lifetime of my 20 year-old unit without trying to upsell me anything. Apart from not being free :-), pretty much a perfect service experience.

th
Review №52

Explain in details how things work

ka
Review №53

With Megans help, making an appointment was easy and quick. Also, she kindly accommodated rescheduling. Brad, who inspected my a/c, explained it clearly -- in plain language. Right before he stepped into my home, he put on a pair of clean shoes -- reducing the spread of CoViD-19... . Thank you. I appreciate it. -- Karl C

go
Review №54

Cooling unlimited installed a mini split AC unit for us. We are very happy with the product and the installation. The only issue I had was some slow responsiveness from the office re payment and paperwork that I was able to resolve after a few phone calls and emails. Overall I would recommend based on my experience

Ri
Review №55

Cooling Unlimited Company does a excellent installation job for our new AC system and heating conversion.They have a very professional quotation manager and technicians team. Great service from beginning to end.I definitely recommend this company to everyone needs AC and oil to gas conversion job.👍👍👍👍👍

Ka
Review №56

Arrived on time, wore masks and socially distanced. Showed me how to change the filter for the furnace humidifier. Taught me something I didnt know about my programmable thermostat. Professional, courteous and efficient.

Ly
Review №57

It’s very difficult to find contractors willing to service my area but Cooling Unlimited was not only easy to contact but quick to get me on the schedule. My technician was professional and very willing to explain why my AC quit working. I highly recommend them!

Ma
Review №58

I have been a customer since, I think, 2010 when I replaced my HVAC system. I chose them because in order to get the Mass Save rebate at that time I needed to 1) purchase an Energy Star product and 2) have it installed by Energy Star certified technicians. At that time, only 6 were listed on Mass Save and Cooling Unlimited was closest to me. I have never had occasion to regret that decision. I have a service contract with them. They come twice a year. They are professional, timely, and communicative. They always keep me apprised of appointments with reminders and changes by text msssage and e-mail. I have recommended them to neighbors in need.

Ki
Review №59

Always thorough and professional.

Pa
Review №60

The whole team was a pleasure to work with. They checked in with us ever step of the way to make sure we were happy with the placement of the vents and ductwork. The team also did a great job controlling the dust and protected our floors and furniture with drop cloths. We are very pleased with the service and the whole team at Cooling Unlimited. We cant wait to use our new AC system this summer!

Jo
Review №61

Im very happy with the installation of my new split heat pump system by Cooling Unlimited. The installer communicated very well, followed my instructions for how I wanted all the elements installed, and did a very good job of installing the system while working through the rain as well. The installation was tricky and involved working around a second floor overhang. As a homeowner and architect, I would recommend them. Thank you.

Pa
Review №62

I purchased a new heating and cooling system for my father about a year and a half ago. Total cost of the system was over $10,000. Weve had countless problems and no real answers from this company. My dad, who is 84, frequently has no heat or a/c at times and they charge him ever time it breaks down. Its broken down at least 6 times in a year and a half. I dont know where all the great reviews are from, but this company has treated us very poorly and takes no responsibility for anything.

Ro
Review №63

This company is outstanding. I found them Recomended by Google Nest for servicing Nest thermostats. Today was a very hot day and my nest thermostat stopped working (ran out of battery). I checked what I could for loose wires. Shortly the entire AC for the house stoped working. The company although fully booked, made an effort to come in the same day. They Called when they were near and not only promptly fixed the AC but also Brad(very good, sharp guy) found and connected the missing wire to two of my nest thermostats. As a result my system works better than ever before. The price as quoted, very reasonable. Also they sent updates via texts and emails which helps with understanding the pricing and their schedule.Highest recommendation.

Me
Review №64

I cant say enough about our recent experience with Cooling Unlimited. From estimation to final punch list, the customer service was excellent. Our project manager, Charlie, was very responsive and the techs who did the install were professional, courteous, and cleaned up meticulously every day. Highly recommended!

Do
Review №65

Cooling Unlimited worked with me on 2 full house renovations. They have installed. Mitsubishi heat pumps for heating and cooling. Also Ervs for fresh air circulation. Good prices and great service. They addressed all issues that came up in a more-than-fair way. Good company and great people.

Na
Review №66

Excellent service.

Vu
Review №67

Very Quick response. Connor was very nice

Ni
Review №68

Tech was great! Im a new customer but so far very happy with the entire experience

Su
Review №69

Excellent service . I will rate them 10 out of 10 . I will use their services again and will highly recommend them to others .

Gl
Review №70

Great job by Brad... much appreciated

De
Review №71

Great experience. I would highly recommend to anyone seeking help with HVAC issues. I feel very confident in these folks.

Wh
Review №72

John arrived in time, clearly communicated what he was working on and looking at with our HVAC system. He was professional, friendly and courteous, we’d definitely use Cooling Unlimited again!

CJ
Review №73

Excellent technician service, always on time, professional, and mindful, especially right now during these difficult times. The office people are always polite, and helpful in scheduling, and the text & email communication works very well. Would not hesitate to recommend CU.

Mi
Review №74

I selected Cooling Unlimited after speaking with five different contractors. Not only did Jason Shea, deliver the best quote with the best equipment, he did so surpassing all other quotes significantly.The process was easy and Jasons direct communication was refreshing. The contract was detailed listing all aspects of equipment, job and warranty.The project took 2.5 days, to install (2)complete Heating and Central AC systems, slightly shorter than the 3 predicted. The install crew were professional, took care of our home and kept us current on the project.I would like to thank the entire team of Cooling Unlimited who helped on the install. Excellent service, Install and follow up with the office on the registration and rebate. Special thanks to Matt, who came back to help with the calibration of the thermostat. The house is evenly cooling, with low humidity levels even in the 100 degree heat we are having.I highly recommend Cooling Unlimited.

Ha
Review №75

Its been a couple of months since Cooling Unlimited replaced my central air, which included the condenser, fan coil and replacing older refrigerant with 410A refrigerant. We are very satisfied with the work done. Jason was very responsive and professional. The install team was punctual and left the place clean. The setting for the central air was left even better than before.

Ma
Review №76

Joe was very friendly and helpful. Im sorry I dont remember the name of the drain man who came but he was good also.

Ja
Review №77

Charlie and the team were outstanding. They were fair, honest, neat, and did everything they said they would do. I was really impressed with their professionalism and highly recommend them.

Be
Review №78

This is the third time I used Cooling Unlimited and every time I use them I have had great experiences. They are always on time, professional, and know exactly what they are doing I would definitely recommend them.

Co
Review №79

Fast, efficient and fair pricing. Can’t say enough good things about this company! They were very easy to work with and laid out different options to help us figure out what would work best for not only our house but financial situation. I highly recommend them.

Ka
Review №80

My heat went out on a Sunday. Chose to wait until Monday to avoid an emergency service call. Someone was at my home by 10 AM. No charge for service because the problem was a faulty part that had been installed a few months earlier. Highly recommended!

Ca
Review №81

We selected Cooling Unlimited from five contractors who offered proposals to install central air conditioning in our home. The entire process from initial inquery to completion was as smooth as silk. Jason Shea, Sales Engineer, responded to our initial request for a proposal within a few days, scheduled a site visit which fit in with our availability, and sent us a detailed proposal within 24 hours. He also returned in response to our request to consider a different technology, as well as during the installation process.Once we accepted the proposal, the installation was scheduled to begin within two weeks. Cooling Unlimited took care of all the necessary paperwork for Mass Save for both the rebates and the 7 year/0% financing.The installation crew team members were hard working, knowledgeable, polite, friendly and respectful of our home. They left our house each day cleaner than it was when they arrived, which was not easy considering the insulation conditions they had to work with in the attic. Beyond that, I was struck by how much they really seemed to enjoy their work. Our house is a two story colonial without existing duct work, which meant duct work had to be run from the attic, through the bedrooms on the second floor in order to cool the first floor. They were very clever about the way they installed the ducts in the bedroom closets and managed to preserve all of the shelving and clothes hanging poles without disruption.In summary, we would not hesitate to recommend Cooling Unlimited.

Su
Review №82

Great service! Just wished we could pay my 2 family all in one check! But everything was great!

An
Review №83

John responded our compressor problem quickly and he sent Brad to fix our problem the same day. Brad came on time and did a professional job. We will use this company next time.

Ka
Review №84

Dennis took the time to assure we got the right units for our situation and the install team was first rate on working with a somewhat difficult installation. Couldn’t be happier! Many thanks!

La
Review №85

Awesome! Great service & professional. The tech came with mask and gloves - would definitely use them again and recommend to others!

Da
Review №86

On time, courteous. Excellent all around.

Ph
Review №87

Very professional. Came up with a great solution for our house after others said it couldnt be done.

Re
Review №88

Excellent experience overall. The gentleman who provided the estimate was prompt for the initial evaluation and provided an estimate in a timely manner. He answered all my questions quickly and correctly as we went through the process of funding and HOA approval. The installation want smoothly and the team got along great with our dog. I would not hesitate to use them again or recommend them to other home owners.

mu
Review №89

I have been working with Cooling Unlimited for 10 yrs and they are reliable have provided excellent service. Recently they took on a big job to replace a furnace and two AC units. They did an outstanding job in terms managing the project to be on time and the quality of work. There was a very tight schedule to get the work done before a Mass Save rebate ended and they were able to get it done in time. I would highly recommend this company, given my experience most contractors who are disorganized and dont care about doing a good job.

Ja
Review №90

Great service!

De
Review №91

Jamie, was very professional and thorough, I would highly use them again.

Bi
Review №92

I called to schedule an central AC tune up and they sent Brad to do the job. He did great work and was very professional. I will definitely use them again.

Me
Review №93

Followed all health precautions with social distancing, friendly, professional. I also like that they are responsive and have good technology to book, confirm and follow up with appointments.

Ha
Review №94

I found Cooling Unlimited over 10 years ago when I was searching for an HVAC company to convert my heating system (from oil burner-radiators to gas burner-forced hot air) and my cooling system (from window AC to central AC). They did an amazing job. Initially I did not subscribe to a yearly maintenance plan...what a mistake. A few years later my heating system failed in the middle of the freezing winter. I contacted a different HVAC company located closer to my home but they were unable to order parts needed in a timely fashion. In desperation, I contacted Cooling Unlimited and informed them of my situation. They responded with a sense of urgency to help me. They had the parts on hand and they quickly repaired my heating system. I have since been subscribed to their maintenance plan (they perform onsite scheduled maintenance twice a year). I have experienced no issues with either systems since. The staff is always very professional and very friendly. I am so happy I made the right choice as my HVAC system provider!

Jo
Review №95

Capped natural gas pipe. Quick, courteous and efficient.

Ju
Review №96

Cooling Unlimited did great work. I had used them before for a furnace installation. They arrived on time for a water heater replacement. They finished the job in a half day and completely cleaned up. They went through all the necessary information with me and explained the new system very clearly. I would highly recommend.

Da
Review №97

I recently had central air installed on my 120yr old house. It involved installing the air handler and ducting in the attic and punching ducts through closets. Im glad to report that they did an excellent job that exceeded our expectations. They were here for a week and the guys were nice and easy to hang around with. They were very exacting and spent a lot of time locating the vents perfectly. They also used top notch equipment. Its been installed about a month now, through a pretty good 98F heat wave, and its working excellently. Best house reno decision we ever made.

Aa
Review №98

I had a great experience working with Cooling Unlimited. They installed central AC from scratch and also replaced my boiler and H/W heater. They were very professional, well organized and made sure the project went as smoothly as possible. The installers were very courteous and certainly knew what they were doing. The follow-up with MassSave rebates and inspections was also excellent. I would recommend them to anyone with HVAC needs. I worked with Jason on the estimates and paperwork, Mike on the planning, Joe led the boiler work, and sadly I did not catch the name of the lead on the AC work - but he was excellent too. The whole team was amazing.

Ja
Review №99

I had the Cooling Unlimited team change out 3 aging electric heat pumps with more energy efficient ones in Dec of 2018. Yes I have electric heat in Massachusetts and yes it took me a year to write this review. Dennis the owner sat down and walked through his plan, from cost to installation and even qualifying for Mass Save rebates. The project was on time and on budget. They even cleaned up some attic duct work that the previous home owner had not sealed correctly. Matt the tech was outstanding as well as the folks at DeRosa Electric who were brought in for their electrical expertise. Cant say enough good things about our experience with the Cooling Unlimited team.

St
Review №100

Excellent service at a great price. Cooling Unlimited as one of three companies I considered for the ductless AC install at my home in Cambrige. I chose them based on price as well as the high degree of skill and thoroughness of their sales technician. They further showed great patience and flexibility in scheduling the install as I had to reschedule twice due to other work being done on my condo. The techs who performed the install were fantastic as well. They overcame a couple of tricky logistical issues and did great work.

Information
28 Photos
100 Comments
4.8 Rating
  • Address:565 Main St, Reading, MA 01867, United States
  • Site:https://coolingunlimited.com/
  • Phone:+1 781-944-1030
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online estimates:Yes
Offerings
  • Repair services:Yes
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