From start to finish, this process was handled professionally and as per schedule. The quote, selection and install were done very smoothly and these guys are ON TIME with their proposed schedule.Minor followup work was completed in a timely manner.I also have the service plan, the first will be in the coming months leading into winter.
Our AC stopped working on a 90 degree day! Mike D. came on time and provided excellent service! He was professional and provided pertinent information and advice! Would highly reccomend Comfort Pro, Inc.
Ben Hartman- Comfort Advisor, Gailand and Zachary,Technicians,Did An Outstanding Job On My New Installation OfLennox 16HPX Two Stage Heat Pump and Central AirCourteous, Knowable,Professional PeopleThank You So Much COMFORT PRO
Nick S. Did an amazing job today, I am truly happy & pleased with the service he provided.Clean, neat & professional !!!!
Mike Demos was outstanding! He was professional from the beginning & answered all of my questions. He knew my husband would be home soon & waited for him to arrive so he could explain everything to him & helped us decide what was the best option for our furnace. We hope he will be able to do the repair work when the parts arrive! We are now ComfortPRO customers for life! We will be doing the Watch Dog maintenance plan when we buy our next house in a couple of months!! THANKS Mike for making this experience a positive one! We will be recommending your company to everyone!!
On 5/19/21 my AC unit was not working correctly. Mike D was on call and got to my home around 8:30 pm. Prior to him leaving he gave me an estimated time of arrival. With crazy 422 traffic he even let me know there was a backup and the approximate time he would be arriving. He explained to me thoroughly what he needed to do and what the problem was. He was super professional and did a quality job, staying until he was satisfied with the proper temperature readings of the unit itself. I would highly recommend Comfort Pros and Mike D himself if you ever need a repair or startup!
We noticed our HVAC system wasnt cooling our house appropriately, so we called Comfort Pro and they came out for a free consultation to diagnose the problem. Turns out we needed a system balancing. Robert and Lewis came out just a few minutes before the scheduled appointment and did the necessary work in under 15 minutes, free of charge. They were both very kind and professional people and if I ever need HVAC work done in the future, Comfort Pro will be the first place I will turn to.
I purchased my home in September and read reviews online trying to find a company to come and provide the winter service for my two gas furnaces and to sign up for a yearly maintenance plan for the two air-conditioning units also . I am so happy that I found Comfort Pro! For the winter tuneup they sent technician Cole, who could not have been more knowledgeable or professional. He also spent time with me explaining exactly what he was doing to maintain and clean my furnaces and also any concerns he had due to the age of both units.Cole also patiently taught me about the humidifier which I had never had before, and where I could order the replacement filters for both the furnace and also the humidifier and how and when to change them. I also had learned that Comfort Pro provided service and cleaning for gas fireplaces and I also requested that the family room gas fireplace be serviced and Cole was able to do this for me and the gas fireplace has never looked cleaner nor burned brighter since his tuneup! I could not have been more pleased with Cole and the service he provided and highly recommend Comfort Pro as they were very organized and punctual and friendly when speaking with them on the phone to schedule the tuneup!
We are now Team Comfort Pro!I called Wednesday in a complete PANIC! I knew something was wrong with our furnace and knew it needed a professional FAST! Within an hour of calling two gentlemen (Cole and Austin) showed up and gave me the bad news... the furnace cannot stay running due to the CO levels. That was around 4:00 PM. We were given the option to fix or replace, given the age of the furnace we opted to replace. By 5:30 Rob the salesman was here to go over our options. He spent as much time as I needed. He worked hard to get us our equipment needed ASAP and given the snow storm coming Thursday and Friday it posed more of a challenge to get the equipment fast!Thursday morning Rob called to confirm installers would be here Sunday for the furnace but A.C. unit was on order. No biggie, as we needed the furnace an the AC unit could wait.Friday morning Rob called to let me know all was set for the furnace and AC! YEAH!Sunday at 8:00 AM - a crew of 4 installers were here and worked through the day to get everything complete. Kevin and his crew were also great!Overall I have to say you all won me over!From my first call until the install I would say it was PHENOMENAL!In total we dealt with 7 different people that represent Comfort Pro and each of them were kind, patient and understanding.THANK YOU!
Cole Hindenach was our Service Technician. He represents the company well. He was personable, efficient and thorough in his work.
Dustin was very professional and courteous. He answered all our questions. He was very hands on and demonstrated proper installation of filters for my husband. His communication skills were superb and he was very knowledgeable . He aimed to please.
Cole was awesome!! He was very thorough inspecting my mothers heating system and was very professional! Would highly recommend him to everyone!
Dustin Evans was ver helpful in providing tips to maintain my new heating and air conditioning unit. Thank you!
On call guy came right out at 1030 pm .diagnosed problem. Within 20 minutes was done. Ac up and running.
The guy did a great job i will call them again we our will please comfort pro our number 1 in my book and i rate them 10 thank you
Comfort pro came out to assess what needed to be done due to a poor installation by another contractor. They arrived at the time they scheduled and finished the work ahead of schedule. They were very knowledgeable and did a fantastic professional job. The install solved our issues. And they were very courteous and helpful. Explained everything after the work was complete. Would absolutely recommend them to anyone. Great job guys! Keep up the great work!
Cole, was here this morning and serviced our A/C unit. He was awesome ! He was professional and did a excellent job. He has a super personality and treated me as if we were friends for years. So COOL ! We talked about the service contract and he explained it in detail, as I thought I was listening to Ben, our salesman. He also explained exactly what he did to our unit today. He said everything looked great and told me exactly what we need to do to keep it in excellent running condition. I am rating your service as SUPERB !!!!! Comfort Pro is ourTeam !!!!! Thank you Cole and Comfort Pro for the fantastic service !!!
Dustin was right on time, replaced one of our pumps and had us back up and running as quick as possible. Would highly recommend Comfort Pro and Dustin.
Brother Cole Hindenach was an absolute gift from God! What a blessing he was with his humble service and genuine character, compassionate and kind, willing to stop and make the visit personal and an incredible experience! We are deeply thankful to the Lord for a Cole and his faithful stewardship of the gift that God has given him, doing what he has been called to do how he has been called to do it!God bless you
Everything was fine.
Cole H. has been our service tech for several bi-annual maintenance visits. He always arrives within the specified time, performs the maintenance with professionalism, and clearly explains the results of the checks performed. During one visit in the past, Cole noted that our air conditioning system was experiencing a slow Freon leak. He saved us money by suggesting a cheaper method of correcting the issue instead of the usual repeat additions of Freon or new system installation.
Dustin arrived well within the appointment time frame. He thoroughly checked out the water heater to see if there were any leaks. He also called his manager to discuss the situation. Very impressed with his evaluation and sincerity. Would request him again.
Terrel King arrived on time - did a great job - and had a great attitude the entire time. Comfort Pro has always maintained a professionalism that is hard to beat. I cannot recommend them highly enough!
Polite. Reasonable.
Dustin Evans was prompt and courteous. Thank you very much for servicing my furnace and hot water heater. Hope to see you again for my next appointment.
Serviceman was courteous and professional and timely. My experience with company has been very good.
Jake the technician was excellent!!! Courteous, polite, and very helpful with any questions that I had.I would definitely recommend Comfort Pro to family and friends.Dawn the customer service rep was outstanding. She is professional and extremely friendly. Keep up the great work Dawn.Great job Comfort Pro for having such amazing employees!!!
As a newer customer and with an HVAC system that I am not familiar with (Geo Thermal), Comfort Pro and especially Cole H. have been outstanding at responding quickly and professionally during both our bi-annual Inspections and additionally during one very cold Winter night in 2019, our first Winter in Southeast PA. Cole is knowledgable on Geo Thermal systems and is always ready to answer our questions and provide the general and critical consumer maintenance information that keeps us running 24/7. Just knowing that this Company takes our calls in person and backs up their products and Customers is comforting. Highly recommend for HVAC products and follow-on service.
We have an old AC unit and Dustin shared infomration regarding the unit with us. He did the annual cleaning and check points, etc. He was thorough ad informative.
Dustin Evans of Comfort Pro was on time and efficient in performing our seasonal maintenance. I appreciated that he wore booties in our house. I’m so glad that Comfort Pro reminded me that I hadn’t scheduled our prepaid evaluation.
My husband and I hired Comfort Pro, Inc. to fix our heater. Cole H was our technician. He was outstanding; very professional, knowledgeable, and heanswered all our questions. He deserves a bonus! Our heater was serviced on 10/17/18. Robert and Lisa M.
From the time I built our house (13 year ago) till today...Comfort Pro has always been the company I used. The customer service and knowledge of their installers and technicians is second to none. Cole H. was my most recent service technician and had the problem resolved in a few short minutes. He then checked over a few other items just to make sure I wouldnt have any additional problems. Great value as well!
Kyle was prompt and efficient. All the staff I have dealt with have been excellent. Kyle took the time to answer my questions about my thermostat and promised to get me some answers on it. Thanks for continued 5 star service, would highly recommend this company!
Zane was very efficient and clean about his work. Good to talk to about the state of our system and what to be on the lookout for. Thank you!
Professional. Honest. Courteous. Explained everything that needed done with all available options to fix it. Fixed the problem within a timely manner. Will use this company whenever a problem arises or need new work done.
Zane provided excellent service. He was on time, informative and friendly.
Aaron O came out to my house on a Saturday morning in less than hour and was able to get my Geothermal system up and running again in about an hour. He was friendly and courteous and did a fantastic job!!! I would recommend Comfort Pro to everyone!!!
The A/C at our business stopped working yesterday. Jacob from Comfort Pro came out today & got it fixed. Hes a nice guy, he was on time & he got the ob done.Comfort Pro has always provided us with great service. I first started using them about 14 years ago and it is a good, local company. The technicians and office staff are well trained and friendly to deal with.
This was second time using Comfort Pro. Both service techs, Kyle D. And Zane M. were prompt, courteous and knowledgeable. Liked service from this company so much that we signed up for yearly service contract - well worth the low cost. I will recommend them to all my friends.
We initially worked with Comfort Pro when our old system was wearing out. They were very accommodating even offering to come one evening on the weekend when it was not operating on a hot summer night. When we decided to replace old system, which had lasted 17 years, we got several quotes from Comfort Pro. They initially recommended cleaning the duct system since it had never been done since the house was built. When the new system was installed we found that house heated and cooled more evenly than ever since they had balanced the system as part of cleaning the duct work. We have them come every Spring to service our air conditioner. We are sold on Comfort Pro.
Excellent service! Our technician, Zane, wore booties as he entered the house, reviewed the service that was being provided, and efficiently completed the work. Zane then followed up with a few suggestions based on his observations of our water tank and heater. We have had a service contract with Comfort Pro for many years and we have always received great service.
Always great service and information !Jake does a fantastic job explaining system and giving honest advice!Very knowledgable and professional!Highly recommended.Dawn is very friendly and goes above and beyond to be helpful.Pleasant, professional initial contact!
They stand by their work and if anything and I mean anything is not up to your expectations theyll fix it. Any company like this is definitely a company to keep in your pocketbook because this is the type of company that is trustworthy and know what theyre doing. I didnt think that many companies were like this anymore.
Super nice, and came back to replace a filter he didn’t have! Was a great experience!
Zane, and Jonathan came through and helped rescue a failed install by another vendor. Their professionalism was on the mark. They came, they solved the problem and did so without badmouthing the other guys, and with the appropriate amount of confidence and humility. I am grateful for them and Comfort pro for fixing problems that others caused.
Greg was professional and thorough in his work. He wound up doing extra service on my AC and did not charge me. I find this company to be efficient, the service technicians are always personable as well as the home office.
Cole arrived on time, was very polite and professional throughout. He took the time to explain everything to me as he worked. I will be asking for him again in the future.
Jay was courteous, on time and answered all my questions!
Jacob B. was awesome. He was quick to arrive at our home, took care in maintaining cleanliness when entering our home multiple times by placing covers on his shoes, and took time to explain what he was going to do and why he was going to complete the work that was to be completed. This company has earned a new customer for future work. Two thumbs way up!
Excellent as usual. Dustin Evans was on-time. Very polite and professional. He went right to work and discussed what he found and accomplished after he was done. Thank you for sending him.
Dustin E. was very professional, knowledgeable and was willing to answer all my questions as he was doing his work on my HVAC system. I highly recommend this service technician from Comfort Pro. I appreciate his willingness to teach me about what he was doing and got my air conditioner working on his first trip here.
I saw in the local newspaper Comfort Pro was voted the best heating / air conditioning service. I needed a new furance & wanted it installed by profesional installers. I was happy with their work, they had it installed when they said it would be. The salesman helped me fill out the paperwork for the energy rebate from U.G.I. . Everything went so smooth, thank you Comfort Pro. Dennis
When I called Comfort Pro on a Saturday evening with an air conditioner issue, didnt expect to get a quick response and fix, but I did. After contacting them, Greg D. was assigned the issue. Prior to coming to the house, he kept me posted on timeline and changes as it happened. He showed up at 9:15 PM on a Saturday night, quickly diagnosed and fixed the problem and had us back in cool comfort again. I was also surprised to not see additional charges for weekend/late hour fix. Great job by Comfort Pro and Greg D.
Dustin was very respectful to me and my homeHe was also professional in his explanations, knowledge and his work on the systemMy only complaint was that I was charged for a full pound of refrigerant and the recharge was only 6 oz (not any fault of Dustin’s)
Our service pro, Kyle D, arrived during the scheduled time and was very friendly. He completed our heat pump tune-up quickly. Comfort Pro installed our unit several years ago and we have always had great service.
Ive been using Comfort Pro for my HVAC service for nearly 10 years, and I highly recommend! They are quick to respond to calls, highly professional and thorough, and their prices are fair. When I bought this home nearly 2 years ago, I purchased a service plan that covers fall and spring services for my furnace and AC unit. Well worth it! :-)
My visit was like all the other visits: arrived promptly, was neat and cleanin the work area and thoroughly explained all that was completed at thattime.
Awesome Service! I would definitely recommend everyone to comfort pro! I was really nervous for when they came to service my home because I have a 2 year old dog ( who is very friendly and has an awesome personality), and a 7 week old baby. My dog loves to be around new people, I was afraid the technician would be upset with me because my dog was running around outside where they were working. But they acted like they knew my dog for years and even spent there lunch time talking and playing with my dog. They really a 5 star Company! Very efficient!
Luis V was at my home recently for the summer check up on our AC system. He was pleasant and professional and friendly. He explained what he was doing before doing it and told me the results afterwards, answering any questions I had.This has been my experience with all the technicians from Comfort Pro. Great company!
Dustin did a great job and was very informative. He made sure he cleaned up and explained everything he did.
Cole came today to complete an inspection of the heater, and fulfill the requirements of an inspection for the sale of my property. Very courteous young man who took care of the service, filter, and replacing the door panel. Plus...he did not try to upsell and I really appreciated his honest evaluation of the heating system. Recommend to all!
Cole H. visited for a yearly AC checkup and another issue. He was completed the work promptly and professional at all times.
Arrived as scheduled. Excellent job. Courteous, professional and great service.
I had a service call today with Comfor Pro, inc to take a look at some issues with temperature in the home. The service professional was helpful in answering my questions and offering advice. It was quick and easy, and during hours that worked for me.
Cole and the Comfort Pro. Company are wonderful. The appointments are scheduled quickly and by friendly receptionists. The servicemen are skilled, efficient, and honest. I would highly recommend .
Jake from Comfort Pro was awesome! He arrived on time and showed respect for my home by placing shoe covers on as soon as he walked in. He also serviced my heating/AC unit in a timely fashion and took the time to explain the service he performed and also answered some questions I had about the possibility of replacing my furnace, as it’s nearly 20 years old. I’ve dealt with Comfort Pro for several years now and they’ve never let me down. One of their technicians even came out to our home in the blizzard of 2016 to fix our furnace when we had no heat, which was especially helpful to my family as we had a newborn baby in the house at that time. Choose Comfort Pro for your HVAC needs and you’ll always get great service!!
I had a problem with my whole house system at 8 PM on a Friday night. My A/C broke and when I got home my house was 85 degrees and 60 % humid. Greg helped me trouble shoot for 30 min late Friday night and we were able to get it working. Comfort Pro did not make a penny but now I am getting a contract with them because of the amazing service Greg provided. I am 100% happy and loyal now.
Just had a geothermal system maintenance visit from our reliable regular technician. It is reassuring to deal with the same people over time, and to receive the same reliable service from Comfort Pro..
Luis V was at our residence to do an annual check of our air conditioner. He was very informative and helpful in my understanding of what the unit may need. He is a very pleasant and polite young man.
Luis and Dawn of comfort pro were true professionals. Dawn set up our schedule for service at our convenience and Luis showed up on time was very neat and concerned about home. Will always use this company no reason not to.
Most recently, my AC suddenly stopped working & since I have a maintenance plan, a technician was sent out the same day, at no additional cost, to evaluate the problem. Zane had the parts on his service vehicle & he completed the repair in under an hour. As a bonus, the maintenance plan gave me a 10% discount on the repair service. The office staff is always friendly when I call & the technicians are always willing to answer any of my questions. Kudos to Zane for getting my AC working before the heat wave starts this weekend!
The technician arrived promptly and quickly identified and fixed the issue, at a very reasonable price- very knowledgeable. The unit has been working fine. The office staff was very helpful as well.
As always, Comfort Pro did a great job scheduling and getting our AC serviced for the season. The entire staff, especially the Customer Service Representatives, are professional, courteous, and friendly! Comfort Pro has earned my recommendation!
Cole H. is a great technician. He’s very thorough and patient when explaining work that needs to be done. He is always on time too!
We have a maintanance agreement with Comfort Pro. They come each spring to check the air conditioning unit and in the fall to check the heater and hot water heater. We are very satisfied with their service. Cole did a great and comprehensive job in checking out our systems.
Comfort Pro provided professional quality service with integrity and pride. Working with obstacles to overcome impossible heating needs. With friendly technicians who were efficient and helpful with all aspects of installation.
Zane and the entire Comfort Pro Team provided exceptional service and I look forward to working with them for years to come. Zane also never pressured me or tried to up-sell me anything, just gave a detailed review of what was going on in easy to understand terms.
Zane arrived on time. He was courteous and friendly. I thoroughly examined my HV/AC system, inside and outside. He performed all required tests according to the PACT agreement. A thorough and efficiently done job by a knowledgeable and courteous technician. Id highly recommend Zane to do your HV/AC service.
The service people are always polite and knowledgable. They will talk through the problem, give you options, and only perform the services that you ask for. They are abundantly clear what the cost is going to be for parts and service. Our customer service rep even worked with us to get service faster for elder house members that were struggling with the heat. Thank you Luis and Alex.
Thank You Zane Miller! We really appreciate your excellent service, ideas and knowledge on the HVAC systems we have! Greatly Appreciated :-)
ComfortPro Inc has always done an exceptional job in servicing and install my new air conditioner and gas Furnace. I would recommend the to anyone who is looking to install new equipment or have their current equipment serviced.
Cole is very good. Very polite, knowledgeable and very helpful.
After calling for emergency service, Greg made it to our home in a timely manner. Within a few minutes he knew what the problem was and fixed it, so our air conditioning would be turned back on during this heat wave. He was friendly and knowledgeable in answering all of my questions.
Luis was on time and even called before to confirm the time of the appointment. He was very personable and polite. He thoroughly explained everything that was done or needed to be attended to with the system. Thank you, Luis!😊
Cole was professional and friendly. He was knowledgeable and handled the problem quickly and efficiently. Ill definitely call him again the next time we have a problem!
I had comfort pro come out 2 weeks ago because my oil boiler had stopped working. I asked technician to tell me life of boiler and if it should be replaced etc. Tech did not give me pricing until job was finished, I was hit with a 470 bill. My blower was making a high pitched sound once job was completed. I told tech it never made that sound before, he said that it sounds normal for him. He said it could be bearings but didn’t check etc. I spoke with the service manager the next day saying I wish they would have given me pricing before doing work. He said well you did call us out to fix boiler. I was having sales from comfort pro come out Tuesday and manager said he could work with me on price if I chose to upgrade system. I had to cancel that appt due to work. I woke up Thursday to no hot water and once again blower not working. After already spending 470 for my blower to only work a week I contacted UGI. I just didn’t trust a comfort pro employee diagnosing/fixing my boiler. I did call comfort pro Friday or Saturday they said a manager would call me but it’s been a week and no phone call. I will be getting a brand new combi boiler system installed this coming Tuesday from UGI. I understand things happen and sometimes people overlook issues but I would have expected someone to at least call me back after Supposedly fixing a issue instead of just ignoring my message and saying oh well.
Dustin did a great job at servicing our geothermal system!
Fall check-up time. We had Luis V. out from Comfort Pro and he was courteous, thorough, and provided addition information about the humidity setting for the fall. Thanks!
I usually do not have issues with any local businesss but I called for an emergency cooling issue and they never followed up. I moved onto the next company that wants my money.
Great afternoon with USCG and Delaware Natural Resource officers!
Very thorough,and organized.. friendly and answered every question so I could understand everything well.
Jacob from Comfort Pro was professional and knowledgeable. He answered any questions I had. I was very pleased with the service I received.
Excellent customer service! Pleasant and professional. Highly recommend.
Quality service at a reasonable price, Cole was awesome and very knowledgeable went above and beyond to explain and help me understand. I wouldnt look anywhere else if you need HVAC work.
Good.
Already left a review, because this place is horrible.
Dawn E and Kyle D were very courteous and professional and a pleasure to deal with.
The technician was courteous and polite. Explained what he did. Highly recommend!!!!
Zane was punctual, knowledgeable, and efficient. An asset to his company!
Great Company! Great customer service from Dawn and Jacob was professional for the on site visit!