user
Discount Tire Centers
23051 Antonio Pkwy, Rancho Santa Margarita, CA 92688, United States
Appearance
Discount Tire Centers

Comments
De
Review №1

We were told by another shop that our air compressor was leaking and we needed a new one for our 2010 Honda accord which would run about $1500.00.We took it to Discount Tire Centers, Rancho Santa Margerita for a second opinion. Juan Lopez assisted us every step of the way. His team discovered that we did not have a compressor leak and all we needed was more freon...at substantially less cost. They also took their service to the next level and put dyein the Freon to track any leaks that may occur in the future. We are grateful for the honest auto repair evaluation by Juan and his team plus their thorough service.Well be back!

Pa
Review №2

Paul and the guys are the best!It all started when I had another car that needed its spare tire pulled off and a new one put on and they did me a solid by not charging me a thing. The only thing he said was, the next time you need tires, think about us. So I did.We had an RV that needed six brand new Michelin‘s and of course the only company that hi wanted to give the business to with discount tire. They earned it. They have such great attitudes and a great culture in the office there.Highly recommend!Thanks to Paul and the rest of the team!

Ph
Review №3

I was told my A6 would be ready in an hour to 1.5 hours. I had made an appointment: to replace 2 tires. I showed up at 0800 and was the first one in the door. I dropped my car off and left. I called at 11 and was informed my car was done, but due to the purchase of new tires, I should get an alignment. I asked if they checked their system and saw that I had bought lifetime alignment on the car? They hadn’t, but now they saw it. I asked them how long it would take and was told 1/2 hour, but give them 40 minutes. I gave them an hour and when I got there, my car and another car was parked in the access/egress lane, blocking out all thruway traffic. Windows down, everything in my car open to theft, but the truly bad point is, if someone got hurt there, emergency vehicles could not get through. My car still hadn’t got the alignment, so I told them I was leaving; all to the staff chorus of “we are really busy!” They are always busy, but never this bad, To end the story, I asked if my tires were checked for air pressure and was assured this was done. About 250’ from the shop, my check tire pressure went off and back I went. One guy tried to tell me the tires were aired up correctly, all as I watched him air it up; and put valve caps on, as they didn’t do that either.

ac
Review №4

Had a bad day this morning talking to one person claiming he was a tire specialist of Discount Tire Rancho Santa Margarita. He offered me buy 1 get 1 Momo tires that I havent been heard. He asked if I want to make an appointment, I told him that Im gonna see the review of this tire first before I buy it. He asked my name bla bla bla. He told me that if I will come in and visit Ill need a promocode to get into it. All of a sudden he dictated me the promo code without even asking me if Im ready or if I have a pen or paper infront of me.After he sed the number he keeps on asking me hey did you write it? I sed hold on Im gonna get my pen. then he told me that all I need to do is to write the code.Without letting me speak, he just hang up. What a day.

Jo
Review №5

Superb customer experience. My tires were not on stock. However, these were ordered and installed is less than 18 hours. The staff allowed me to leave my car overnight. The following morning the work was done.Thanks for a great customer experience!!

R
Review №6

Best price, easy customer service. I called and received a great quote, set up a time and chose their location to have installation. Arrived on time and they were ready. I had new wheels installed that I brought and tires purchased through them. Once complete the manager recommended black lugs to match and offered installation if I returned. I did, and they squared me away. Excellent customer service and great experience. Good job RSM store!

Ma
Review №7

I cant imagine being treated any better than I was treated here, at Discount Tires. My tires are fairly new and do not have a lot of driving time on them. I am a woman in my eighties and have little knowledge of the specifics of tires. When I first walked in, I was treated courteously and professionally.. I told Paul, the manager, about the leak in my tire. He took my information and I sat in the seating area. About one-half hour later, he called my name. I got my key and asked him what was wrong with the tire and what was the charge. He told me it was a nail; tire was patched and there was not charge. Really, no charge for labor! I had talked to my son the day before and he told me that if the leak was in certain areas, the tire could not be patched safely, and that if I had to get a new tire, I would have to buy two. The people here could have easily told me that the tire was not able to be patched and I would need a new tire. Older people, especially women, are easily taken advantage of, so the honesty here, at this place, is worth this long recommendation to certainly use this place for all tire needs. Thanks to Paul and the man who fixed my tire.

Te
Review №8

Great Service! Great Employees!I bought four new tires and made an appointment on a Friday. When I got there they were very busy. Surprisingly they took care of me right away and had me on my way in a little over an hour.That was four new tires, mounting, balancing and a wheel alighnment in just over an hour.Unbelievable!!!Thank you Discount Tire!Terry GoldenSan Clemente, Ca.

J
Review №9

This location is always on point!!I have been taking my cars there for a few years now, and every time my wife and I have had a good experience.Last week a made the mistake to try a new place Pepboys right across from Discount Tire, just for a wheel alignment. Almost 6 hours later, they couldnt figure out what was wrong with my car.Today I drove to Discount Tire, after explaining what I was experiencing with the car, they started giving me possibilities of what was going on (which is more than what Pepboys did).Discount Tire got my car in, re-did the wheel alignment, 1 hour and 15 minutes later, car was ready and no problems.Pepboys never checked or aligned my wheel casters (Which it is part of the whole alignment). Here they did, and problem solved.Thank you Discount Tires for saving me more headaches, thank you for always fixing my cars the right way!! Never again Ill be checking out other shop!!

Ke
Review №10

I’ve been coming to Discount tire on Antonio since it’s opening, I’ve never not been satisfiedWith any service I’ve received. I always buy my tires here. Recently I brought my car in for a slow leak, I was immediately welcomed, thatsVery important to me . Because I bought my tires at discount they stand by there word and there was no charge . My total wait time was maybe 35 minutes. They great service has spoiled me. For the great good. Thank you All.

Ky
Review №11

Fantastic service here. My previous tire shop completely dropped the ball, but Discount Tire picked it up. I had to replace a punctured tire and they had to order this model in. Darrell helped me in person while Paul called me. They were super responsive and quick. I felt really bad coming 15 min. before closing but they still managed to get me out the door in under a 1/2 hour. Highly recommended!

Lo
Review №12

Whole process of getting new tires took 6 hours. When I got my car back the windows were down, doors unlocked, glove box open, and lug nut sitting in cup holder. New tires were dirty.

De
Review №13

Excellent service by Paul and staff. Price was very reasonable and timely done.

Ch
Review №14

Daryl and the team are polite, professional and responsive. DT is capable of repairing almost anything so it’s my one stop shop for car care.

Ma
Review №15

The desk guy was great. My tire pressure sensors still say low pressure. Im going back to my regular mechanic.

Pa
Review №16

Really great service! I worked with Paul. I got breaks, tires, the whole 9 yards done within my budget and it was done in a very timely manner. Thanks guys! Now Im off driving like Mario Andretti again!

Jo
Review №17

Friendly and quick service. Prices were extremely competitive. Very satisfied

Ma
Review №18

Great service and price was recommended to you by friend and will do the same

Da
Review №19

Discount Tires in RSM has a wonderful staff. They price matched another quote for me and did a great job on my tires. I’d definitely recommend this store!

Su
Review №20

The best always. Been going there 10 years. They are always kind and caring. Took a nail out of my tire for no charge. ❤️❤️👍👍🤩

To
Review №21

I desperately needed a new set of tires and with the car I have my tires are hard to find. They were very friendly on the phone and were able to get a full set the next day for me at a great price! I’ve been to this shop before and should’ve left a review then but forgot. Go here if you ever need tires. They do a wonderful job, and fast, friendly and efficient! Thanks again guys!

Br
Review №22

I made an appointment Saturday for an oil change for Sunday at 10am PST. When I met with the assistant at the desk on Sunday he told me they’re busy and it will take two hours for the oil change. I waited to exactly 1.5 hours in the heat and by 11:30 am my car was still untouched. I waited in line to speak to the same assistant for 10 minutes. When my time came up he told me they had a backlog of other cars and didn’t have the staff to complete the work. He told me they cannot promise before 12:45pm. This was unacceptable to me as I had other engagements for 1:30pm in San Diego. I was very frustrated of his response and told him that they need to finish my vehicle no later than 12:15pm. He agreed and the oil change was completed.What was interesting was that I had a coupon for $49.95 synthetic oil change with free tire rotation and no charge for oil filter. I ended up paying $66 for one additional quart of oil and were charged for oil filter.The assistant that took my appointment told me no additional charge for my vehicle.Well, the tire rotation wasn’t touched either.I am never going back to this place for an oil change. That was a terrible service and I will NOT RECOMMEND this place to anyone.

La
Review №23

These guys are fantastic - incredibly efficient and accommodating. I always have complete confidence my car is getting the best service, and I know I’m being told the honest truth. Thanks Discount Tires.

Le
Review №24

Quick service w/appt., good tire selection, good experience overall.

Am
Review №25

Professional and courteous! Had to order a part and my job was still completed in one day

Wi
Review №26

Went to so many places but very disappointed, my last place to go is Discount Tire and saved the best for last. Very helpful and knowledgeable service staff especially Paul at the RSM location. Not only that my truck looks good after he recommended the rims & tires but also drives great now. So many incentives and rewards I have gotten. Very happy!!

Er
Review №27

I’ve been coming to this location instead of mercedes, Honda and Genisis for years. I get the same tires, excellent service for significantly less...go figure. Appreciate these guys, the precision and quickness they do the job AND did I mention the price? Unbelievable!Eric B

St
Review №28

Ray was excellent. Negotiated with me just enough so it made it an extremely Fair deal. It was done 30 minutes earlier than quoted and it was beautifully done and no fingerprints. Thanks again discount tire centers youll see me in a couple months for another set of tires!

Ch
Review №29

I went into discount tire expecting to pay for them to Fix the tire had a nail in it. When I asked him how much it was they said it’s a free service. I was shocked. They will get my business when it comes to buying new tires for sure.

Na
Review №30

Theyve always taken really good care of me and my needs.

Ga
Review №31

Great team here! They do a great job of inspecting the vehicle for any possible issues. Quick and honest service. Exceeds expectations!

Ag
Review №32

Had a flat, went to get my flat fix, and Richard took care of it no problem! All of the guys are all so helpful and nice! I highly recommend this place!

Ma
Review №33

I had a great experience, I ordered my “run flat tire” on Monday, had my car towed in on Tuesday and tire was replaced. I’m going back after payday to purchase 3 more tires. Great customer service

Ch
Review №34

I worked in the area at Applied Medical so Ive used them a few times.Every time the people that Ive dealt with have been very professional and very polite. Always a fair price and doesnt take all day. I highly recommend them.

Pe
Review №35

Paul and Darrel were great to work with. They were both very accommodating, professional and friendly. The work that was performed on my Range Rover was excellent. My new home for tires and oil changes, if not more.

Ja
Review №36

Excellent service for my tire puncture. Completed in less time than expected and didn’t charge me for my misfortune of running over a nail. Now that’s exceptional service. Thanks to the staff and service manager.

Di
Review №37

Fantastic customer service! Bill from LF was kind and set up an appointment for us at the RSM location, they had the exact tires we needed. When we arrived 30 minutes later, Rey was very courteous and checked my daughter’s tires for wear & tear. When I mentioned a student or other discount, he applied a $20 coupon to help with the cost. Rey was very nice and pleasant. If you need tires and an alignment, I highly recommend Discount Tires. Ask for Rey at RSM or Bill at LF. And if Costco is your go-to, this place has the same pricing w/out the long wait!!

Br
Review №38

Brought my truck in with a tire that wouldn’t hold air. They took it in right away, found I had a crack in the valve stem and replaced it at no charge. In and out in less than an hour. Awesome service!

St
Review №39

The last time I needed new tires for my Toyota Prius I came here. They gave me a great deal on 4 new tires. Plus they told me they would do tire rotation for free. They have a good selection of new tires and I got a very good price on my new tires. I actually called around and they beat the best deal I found from anyone else. I would highly recommend them.

Ch
Review №40

Good service at a decent price—exactly what I was hoping for. Saved about 30% over dealer prices, so thanks!

La
Review №41

They treat me right, I have purchased 4 complete sets of tires and each time I have been please with the counter guys and the mechanics! Highly recommend!

Ke
Review №42

Great service, great prices, very helpful!

Gl
Review №43

Great service nice people! Fast and efficient and on time.

El
Review №44

Very happy I chose Discount Tire after researching many others online. They were efficient and helpful in giving me all the info on rebates and making sure all was completed to my satisfaction.

B
Review №45

Do not go to this place for alignment!!! Even after my alignment was done by them, my car would still wander to the left and right. I decided to take my car back to them and indicated that my car is still off and not driving straight. The worker tells me that my car is aligned within factory specs and refuses to do any more adjustments. I ended up going to another alignment shop who were way helpful and more of an expert. They told me that the toe was off on the front and the toe and the camber was off on the rear. Discount tire center said they could only adjust the toe and camber was not adjustable which was a complete lie. The new alignment shop ended up fixing everything that the Discount tire center said they couldn’t and now my car finally drives great. The other alignment shop even suggested I bring all my paperwork to the Discount tire center and demand a full refund for their horrible service.

Ro
Review №46

Got the front brakes done - pads and rotors. ETA given was 1.5 to 2 hours. Got it done in less than 1.5 hours. Very good.

Mi
Review №47

Amazing service! Came in as a walk-in in the afternoon. They had me in and out in 30 minutes. Everyone there was super friendly and professional. I’ll be going back there for all my automotive needs.

Ka
Review №48

Paul was great. Attentive and kept me informed of a small problem with my tire air pressure valve which they fixed. Would recommend and use again.

An
Review №49

Darryl and Paul took good care of my wife and I. Service felt a little like my Audi dealership. Super pleased with the speed and service this week.

Ev
Review №50

Went here after the dealership was trying to charge me $1000 for a service and four tires. Left discount tire spending around $600. Thanks for taking care of me guys! I will be coming here for all my future car needs.

Ch
Review №51

Based on their hours stated in their google advertisement, I drove on a spare donut to their shop Sunday morning. Just needed a nail pulled and patched and no other shop in the area was open... please change your hours on google maps to reflect your actual hours. I’m not sure how much life is in this donut spare, and I just wasted 10 miles of it driving too and from your shop.The rating is only based on advertised hours, and is a simple mistake in updating online, but it’s wasted time in my life, so some stars get removed.I’ll be happy to change it if I ever come back and feel like I’ve been treated fairly.

Ro
Review №52

Super service by Paul and best prices too!!!

li
Review №53

Amazing service and amazing employees. Everyone is so kind and friendly and they did a great job on my car and fast too. I don’t even live in Orange County but I will definitely be coming here and only here for all my car and tire needs. Thanks guys!

Sh
Review №54

Ive been buying my tires here since 2009. Always great service & great prices!!! I highly recommend them.

Sa
Review №55

Friendly fast service, helped me find the best and safest products I needed, and I cant reccomend them enough.

Id
Review №56

Paul was awesome. I had a piece of metal in my run flat tire. Paul had to special order the tire and told me that he would have it ready between 3 & 4 pm. Paul was true to his word and my car was ready before 3:30 pm. Thank you Paul for having my disastrous day end on a better note! Highly recommend Paul @ Discount Tire in RSM!

Ch
Review №57

I first arrived at Discount Tires and was greeted by Paul. He remembered me from a previous days conversation. He was very professional and provided exceptional experience and valued services. I will definitely bring my car here when I need service in the future. Thanks Paul and thanks to your great team for treating me as a valued customer.

Ev
Review №58

Our neighborhood Discount Tire took incredible care of us again this week. With five drivers in our household, I sometimes feel like a fleet manager. However, whenever we have an issue with tires, brakes, or related products, I have confidence that the Discount Tire team in Rancho Santa Margarita will treat us fairly, and our car will roll off the lot safer than when we drove it in. I am from NorCal where my family owns a tire and brake shop that I grew up working in. My standards are probably higher than most, but Discount tire always exceeds my expectations and takes care of our vehicles like their own family will be driving them.Gratefully,Everett Orrick

Tr
Review №59

I always get great service at Discount Tire Center. Had new tires mounted and balanced, Wheel alignment, and oil change they did a good job in a timely matter. Paul was friendly and very professional kept me updated on the status of the repairs as I waited in the lobby. Never any surprises, the costs and repairs are what they say it will be. They communicate well. I Highly recommend Discount Tire Center in R.S.M.

St
Review №60

Very nice and professional staff. I felt very comfortable leaving my car in their hands.

Ta
Review №61

Guys were nice and professional. Got the job done quickly and at a fair price.

Vo
Review №62

Very great service, fast and reliable

Ch
Review №63

I had a slow leak in one of my tires. It was a Long wait the day I stopped by so I had them put air in the tire and went back early the next day. In and out within an hour and NO CHARGE!

Ca
Review №64

Had a lot of work done to two vehicles on a weekend. Not the best price but I believe it is the best value because of great customer service (thanks Ray) and convenient location. Keep up the good work fellas!

Ho
Review №65

I had a flat tire, after repair I noticed the tire pressure is set to 42 psi, which is supposed to be 33psi. Please pay attention to details, that is make a difference. Thanks

Sc
Review №66

This was my first time at Discount Tires. I was in for a tire rotation. They were pretty quick and the cost was 0. Now that’s Customer Service!! I will buy my next set of tires there.

Sa
Review №67

The customer service I received over the phone and in person was so appreciated. I felt like they cared. I have been going to dealership for my repairs. What a mistake! Discount Tire center was able to take care of more than the nail in my tire at a third the the price! Thank you so much.

Ju
Review №68

Darrel is so helpful and courteous.

De
Review №69

Took my Tesla in to have four tires installed. The team was very professional, friendly and helpful. My car was ready the same day. Also had my alignment done, they have a computerized machine that gets the alignment just right. I enjoyed the Rancho Santa Margarita location and I am planning on bringing my wife’s car in.

Ne
Review №70

Very happy with these guys. Have some awesome recommendations to get my car back in business without being pushy about it like the other places. Definitely coming back for future maintenance and repairs

To
Review №71

Paul was phenomenal and finding my hard to get run flat tires and then getting them at a better price. I had to reschedule several times and he worked with me. What a terrific employee and what a difference! finally he went out of his way to make sure I got two different rebates on the tires I purchased without asking and just cannot thank him enough!

J
Review №72

The local team offered a great alternative to my oem tires for less money. Like every shop, they offer additional services, but no hard sell / Doomsday scenario. Work was completed at the specified time and at the quoted cost.

ad
Review №73

The experience I had this week on Monday was probably the best car repair place experience I have ever had. Chris the store manager has amazing leadership core competencies. I went there for tires. However because of the great service I purchased tires, brakes and an oil change.

AF
Review №74

I recently went to get nails out of my tired and the staff were SUPER helpful and honest. I truly appreciate their honesty with me and giving me the best price. Amazing service and professional employees.

Ri
Review №75

Deanna and Paul were awesome and honest! Did a fantastic job with my car! Rick 2013 Camaro

El
Review №76

Came to get tire patched. Great people very nice and tire patched right away. I wasnt charged for it either

To
Review №77

I had my tires rotated and the next morning I got on the freeway and my truck was pulling hard to the left. I called and spoke with the young guy who had helped me the previous day and he told me that all he could do was put the tires back and they were out of warranty because I had missed one rotation cycle.So I went in and spoke to Sal, and he really took care of the situation. Come to find out, two of my wheels were out of balance. The weights may have fallen off during the tire rotation. They fixed balancing issue and my truck is back to normal now.Thank you Sal for the awesome customer experience ... very much appreciated!

Ca
Review №78

Went in for all new tires, I could see the threading and knew I needed it. Was on a budget and let them know, was recommended the best value tire which was still way under budget. They check my alignment and were able to fix it and still keep me under.They called when it was ready and before making the alignment adjustment to confirm I was up for the cost.Best full service auto shop I have ever experienced.I’m a guy who doesn’t know anything about cars and was happy that I was not expected to know anything.

La
Review №79

Very friendly and efficient. Good price for a tire too will go there again and recommend to friends and family. Thank you

Am
Review №80

They were able to patch my tire very quickly before work. Great service!! Thank you!

To
Review №81

Great service on a tire going flat. Will go back for other services.

TI
Review №82

I was calling around for prices for a set of four tires for my Acura I eventually got Discount Tires on the phone. A Paul answered the phone and worked with me for some time finding me the right set of tires. He was absolutely amazing. By the end of the call I felt like I got the friends and family rate as we became friends the phone. He was sharp and bright and controlled the conversation I was so impressed. Good Job 👍

Ji
Review №83

Great experience...was lucky to drive up and find exactly what I needed. Waited a little over an hour for installation and was on my way.

Da
Review №84

Went to the location in RSM, and they took great care of me. I needed replacement tires & they had me in & out of the shop with new ones in less than 45 minutes. They also went ahead & checked a couple other things while they were at it, I’ll be coming back here for my tire-related needs for sure.

Ma
Review №85

Fantastic staff! Very quick, efficient, and no stress!

St
Review №86

UPDATE: I’m updating this review because not even a week later, my low tire pressure light came back on. I had to take my car back in for the 3rd time about this same issue. Super inconvenient and frustrating.I had taken my car in to the Lake Forest location in March to check a tire that kept losing air, and they didn’t find any issue. The tire continued to lose air, so I took it to the RSM location, and they found a nail in my tire. They patched it and I’m good to go. They also left a little hand sanitizer in my cup holder which was nice!

Ma
Review №87

Quick and speedy service

Ma
Review №88

I have used them a few times now. Every time they are competitive on prices. On top of that they’ve always given me quality customer service, done what they said they were going to do and delivered in the timeframe they said they would. In many cases, including my most recent purchase, it was handled by the manager who went out of his way to ensure my experience was excellent. So I definitely recommend this location!

Mc
Review №89

Rey was really helpful. I needed tires ASAP. Better price here then America’s tire for sure. Better deals. Customer service was good. I’d come back for next set of tires with discount tires. Quick, and out the door in like an hour. Thanks!

Sc
Review №90

Paul was very helpful! Their prices were reasonable and they were able to do a lot more than just tires. I will definitely be back.

Cr
Review №91

Sunday afternoon rescue. Got a flat in the morning and got towed in. Sal took care of me while was able to make it to my granddaughters birthday party. Thank you Sal & Discount Tire.

Su
Review №92

Great service . Very prompt and courteous. The customer service is very good. Got my tire fixed in one day, price estimate upfront, all very helpful. We have had 5 vehicles there for either tire repair or purchase of new tires . We won’t go to another tire store. Highly recommend.

Ma
Review №93

Excellent service. Was in n out in one hour.

Co
Review №94

They fixed my tire but the guy helping me was very rude and not happy that I wouldn’t give my email. He acted like he was doing me a favor by fixing my tire.

Fa
Review №95

Our regular tire places was closed for a few days for a family emergency. We needed tires as we were leaving on a road trip. This was near to the house so we went here.We paid hundreds of dollars more for the service. The car had been detailed 2 days prior and we picked up a car with grease on door panels, floor, and steering wheel.The tires are good and well balanced.

Jo
Review №96

The customer service at this location was excellent, the staff was very helpful and very professional. The manager Ray was courteous and took great care of me. I would recommend this place to anyone who needs vehicle tire or other service .

st
Review №97

I scheduled for a maintenance last week and I was able to change my preferred tires the day of my appointment. I was told that tire installation, rotation and wheel alignment will take 2hrs but less than 2 hours I have my car with new tires installed. Good thing Discount Tires is nearby me because my old tires were due to be changed.

No
Review №98

Good prices and honors warranty for dealer parts.

We
Review №99

Always a great experience with Discount Tire in RSM. They are fast and thorough. Great service! We will be back! Thank you!

Bo
Review №100

I’m glad that I took the advice friends and brought my car to the Discount Tire Center. They are most courteous and efficient. I did get the extra necessary services the technician recommended at a fair price. Their waiting area and restroom are very clean too

Information
23 Photos
100 Comments
4.3 Rating
  • Address:23051 Antonio Pkwy, Rancho Santa Margarita, CA 92688, United States
  • Site:https://discounttirecenters.com/store-rancho-santa-margarita?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_term=websitebutton
  • Phone:+1 949-207-7657
Categories
  • Oil change service
  • Brake shop
  • Car repair and maintenance
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:9am–3:30pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
Similar organizations