John the technician Stanley Steemer sent out was great, he was friendly, he complied with my request to keep his mask on, without any objection or even any negative body language, a good tech for sure, will request him next time, he did great work, and answered all my questions. I would highly recommend him and the company, the carpet looks way better and wasn’t very wet when the job was completed, the tech totally made me feel safe and comfortable, and he even left slip hazard warnings for the transitions on the flooring so we wouldn’t get hurt, tile is super slippery when you have wet feet. Will definitely recommend and use again. Thanks John, and Stanley Steemer for exceeding our expectations.
Jorge was awesome. He went above and beyond helping me move furniture and boxes in addition to doing a great job with grout and tile floors and stained carpets. Well worth the money. He was very informative as well !Great experience. He worked extremely hard without even taking a break.
Our laminate floors and carpet on our stairs looks and smells amazing! Our service technician, Edward, was timely and very professional explaining all the floor cleaning processes and options in detail! Stanley Steemer is definitely our go to for floor cleaning needs and we plan to also clean our grout and dryer duct/air ducts in the future! Highly recommend!!!!! Thanks again Edward!
The young man that did my carpet was so nice and informative about the cleaning. I will definitely refer him to everyone that needs work done. Thank you.
Am very happy with our living room and family room carpet cleaning today, 10-2-21! Will definitely recommend them to family and friends! Great job!
Mr. Ruiz was knowledgeable on the all Stanley Steamer products and he gave out great advise on future product care. He was very professional and courteous.
They were very accommodating to my schedule first off. We had services from them 2 days in a row, we had carpet cleaning and flooring done the first day it was insane the amount of build up that they removed from our flooring, I didnt even know they were ever that color. Pricing was extra for the stripping but it was worth it. The second day was air ducts and dryer vent services and the technician went above and beyond what was expected and was very kind and professional. I would recommend them any day!
Alejandro did such an amazing job and our carpets look amazing!! He was so nice and made sure we were happy before leaving.
Alex Vargas just came to our home to deep clean carpets throughout our house and he did a fantastic job. He was kind, courteous, respectful, and efficient. We really appreciate his service and kind demeanor. Thank you so much, Alex!
The level of service that was received was Top Notch. My technician was on time very attentive two details and quickly cleaned my carpet better than it was when I moved in. The only thing is that you cant tip the technician with your credit card, the company should really look into adding this as a feature on the checkout process.
Enrique did an awesome job of cleaning my tile and grout. It’s amazing the before and after. He worked fast and efficient. I’d highly recommend this company.
So Justin was a perfect gentleman great personality! Ive use Stanley Steemer for years. Ive seen a number of guys come through my home and clean the carpet. No one did it was such efficiency! It looks fantastic!
Best experience! Technician, Jason S. is professional and personable. He explained everything, was respectful of my home and made my family feel very comfortable as he was doing the job. I won’t go with anyone other than Stanley Steemer now. Customer service is top rate. I can NOT believe how beautiful and clean he made our home!!!
Tech was very friendly and explained the process. Everything went well and we will definitely use them again.
The technician, Cody, was extremely thorough with his work. Very professional and detailed!
Jorge A. came to clean our carpet and was very nice. He made sure to tell us what we should expect after once he was finished. He also gave us some tips on how to take care of our carpet as well as told us about other services they have. The carpet he cleaned looks so much better now! It was overall a great experience. He did an amazing job.
Very pleased with my service. Excellent job and wonderful service representative in Johnathan.
They did a great job! my sofa and loveseat look like new. Very professional and there pricing is very reasonable. Definitely using them again for cleaning my tile. I am a satisfied customer.
Josh was our tech and he did an outstanding job! Professional, and explained everything about what he was doing, as well as products he was using. Thank you Josh!!
Miguel cleaned several rooms of Tile. They turned out so clean. The areas that did not turn out so well, he explained to me why. 99% of the area is super clean. I will be calling him back to do the other 3 rooms. Thank you Miguel.
I am blown away by this company out of Rancho Cucamonga. Their customer service has been top notch and I truly enjoy working with them. They make the process easier and streamlined and best part of all they service the mountain communities. Looking forward to doing more business
The service was wonderful. The employee was very thorough and personable.
I appreciate getting a confirmation that the technician is on the way a few minutes before they arrive.The technician was Aaron, who showed up within the timeframe, and did an excellent job. Friendly/professional. Removed spots and made the heavy traffic areas look like new. Will definitely use them again. I have tried other carpet cleaning services, but they really do not clean as well as Stanley Steemer.
Jason did a fabulous job cleaning our 26 year old carpet. Its never looked this good! He was knowledgeable, courteous and arrived early. Wonderful experience!
Justin was very professional and polite. He did a thorough job of cleaning my carpeting and I hope he’s available next time I need this service.
Ricardo P. was the Stanley Steamer Tech that arrived at my wifes new business location to clean the carpets. I showed the four rooms and the hallway (all on the second floor) to Ricardo so that He can prepare a quote. The quote amount was acceptable and Ricardo went to work. The cleaning was outstanding, the rooms smelled fresh and Ricardo had the job completed in a short amount of time. Very efficient and effective. I would highly recommend Ricardo P. and Stanley Steamer for all of your cleaning needs!! And the cost was very affordable!!
Would have given 5 stars but my window time was 8-12. Did not receive a call or text about a late window time which was 1-2. Overall as far as the work it was great. Carpets look new again.
Johnny is an amazing young fella! His work ethic and professionalism made my experience even better . I will be using Stanley Steemer again for the next carpet cleaning because Im so pleased with the results.
My professional carpet cleaner Matthew Poole was excellant he arrive shortly after I recieved a text. He came in reviewed with me the work order and went to bringing his equipment in. He was so professional I think I my of fell asleep for a few while he was cleaning the upstairs rooms. I heard him coming down the stairs. After he finished, I never knew my rugs could look soon wonderful.
We had called in Zerorez at first for our carpet cleaning, but we had a terrible experience with them. They were an hour late past the appointment window and we had to keep calling to chase them down and see if they were coming or not. When the technicians arrived, their attitude was so horrible that we called it off and sent them back. They also didnt apologize or care about how long they made us wait.We searched for another company and found Stanley Steemer. Their customer service was very helpful right from the start, and the technician Alex that came to do the cleaning is amazing! He kept us updated about his arrival time, and he was so friendly and professional. He really seemed to care about doing a good job and cleaning the carpet well. He was so helpful, enthusiastic, and really genuine in his service that we will certainly ask for him next time! Thank you Alex for your hard work and awesome service and thank you Stanley Steemer!
Very fast and professional! Would use Guillermo again.
They were very professional and courteous and had no problem helping me move small furniture! And before they started to clean my couches they read the label and informed me that they had to be dry cleaned so that was very nice of them to do that
Jr from Stanley Steemer did a awesome job at out home today cleaning our air ducts. He was so professional and honest. His equipment was so clean and top of the line. He answered all my questions and concerns. I will call him again soon to clean my carpet. Thank you Jr and Stanley Steemer. See you again soon Kathy Jones
Very professional. Great confirmation. You pay upon completion. Very fast and they cleaned my high traffic stairway like new! Thankful.
We had the upholstery and carpet deodorized. It left the house smelling fresh and clean. Mr. Vargas did an excellent job and was exceptionally professional.
Ed Hove, did an amazing Job, I will recommend Stanley Steemer to whom ever is looking to have carpets or upholstery cleaned. I have already recommended them to 2 of our neighbors, and my Lil Sister in Florida.Ed looked over what we wanted cleaned, gave me a reasonable quote, set up his equipment and busted his Butt and did a fantastic job
Our 15 year old carpet looks great again. The technician was here on time, was very professional and left us with an entire house of beautifully clean carpet. He is a terrific representative for your business.
Justin was AMAZING! Arrived on time, was very patient and helpful! His customer service was simply perfect and he was able to answer any questions without hesitation. I was highly satisfied with the turnout of getting my carpets cleaned. I would definitely recommend the services to anyone.
I been using Stanley Steemer for about 4 years now. They are always on time, great work and Professional. These guys know there stuff, Great work guys. I highly recommend them .
Very professional and always very dependable on their timeframe. I love my carpets after they have been cleaned by Stanley Steemer. I will definitely use them again.
Technician was timely. Very friendly, helpful and professional. He did an outstanding job of cleaning my couch and chairs. I will use Stanley Steemer again without hesitation.
I had an appointment to have my dryer duct and A/ C unit clean . 2 weeks ago I was told that the work can be done and today their technician came and say that it cannot be done for various excuses… I don’t believe what he said. Probably he didn’t want to do it cause I was using a coupon that they offer on their tv commercial? I asked for a different technician and they said that the technician who came was their best technician. At the end I didn’t have my dryer duct clean or my A/C unit clean 😡😢 NOT A GOOD COMPANY
The technician came to do an estimate on the cleat of our air ducts. He was very professional and knowledgeable.. I appreciated the fact that he was very honest with us and let us know what we needed to do first to get the best results. I believe he saved us money in the long run.
Stanley Steemer is very Professional and Reliable. They have the same day Appts and Next day Appts. I requested to be the 1st Appt d/t the room was for an elderly resident at (Love 2 Care Homes)who I didnt want displaced for too long.They did a Fantastic job on very light colored carpet, it looks brand New again.Thank U Stanley Steemer for doing a great job
They did a great job cleaning our tile in the kitchen and dining room areas and carpet in the bedroom and bath areas.
Were very happy with the results, our carpet has not been cleaned in a very long time he did the best he could with the many stains we had, I didnt thank the stains would come out, as they have been there for a long time, but were happy with the results.Thank you.
Texted to let me know they were on their way, and came at beginning of window. Very professional and courteous. I had many pet stains as I had a sick elderly dog and they managed to get all the marks out as well as the smell. Always recommend!
Jorge A. was very professional and did a great job. He was courteous, helpful, and maintained a positive attitude throughout his assignment. He provided tips on how to minimize buildup and explained the process from start to finish. I would definitely recommend Stanley Steemer and Jorge A.
Alex was on time very professional, courteous and kind. He did an excellent job and my high traffic areas that he cleaned are like new. This is the second time he has been our technician and he didn’t disappoint. I will always reach out to Stanley Steemer and request Alex.
The young man that cleaned always did a bit extra which I really appreciated. Very polite, positive attitude and respectful. I would love to have him again!!!!!
Stanley Steemer is the best cleaning service when it comes to cleaning carpets, floors, couches etc. The customer service provided was beyond great! They scheduled us for perfect timing! Ed was our cleaning technician and he did an amazing job! He arrived on time, left everything super clean and was very helpful! Highly recommend this cleaning service and Ed!
Great job on the tile! Looks great! Thanks for the great service.
Amazing communication! Cleaned the carpet, removed carpet stains and did not even try to get me to pay more money for their excellent, over the top service!
Alex was Great! Kind, considerate and professional. He took time to explain the process and gave good advice on the different cleaning techniquesHe has 5 stars plus as far as me and my wife are concern and my carpet, rugs and chairs all look like new. Thank you very much and thank you Alex.
Alex was great! He was polite and explained everything while not just coming in like a stranger. He made us feel comfortable and well taken care of! I recommend 💯
My technician was Alex, he was very professional and very friendly. My appointment wasnt until 12 but they were able to come earlier which was great! I was so pleased with the outcome I would definitely recommend this company.
We used Stanley Steemer twice. One for water extraction following a minor flood. The service tech was on time and very professional. About two weeks later we used Stanley Steemer to clean all of our carpeting in multiple rooms. The tech cleaned and deodorized the carpet. We have used other professional carpet cleaners. None of the other cleaners left the carpet as clean as Stanley Steemer.We will definitely use again and recommend this service.
Our technician Alex Lujan was amazing and so helpful! We had not had our carpet clean in over 4 Years. He provided great customer service and was patient and answered any questions we had.
Cody, was excellent!!!!He was very polite and caring he took great to protect my floor and other surrounding furniture. He was on time and worked very hard to make sure my sofa was nice and clean.I was very happy with Cody!!!
George was extremely courteous kind friendly hard worker and left my carpet amazingly clean thank you
Well done job!!! Very impressive with the technician Jorge Alvarez. He did an extraordinary job, all the stains were removed. Our carpet looks new again. I highly recommend Stanley Steemer and his technician. We are very happy customers.
Best thing I ever did. Excellent work and fast I feel restoration of my chairs and floors. Thank you Aaron.
Ed was professional and knowledgeable about the services Stanley Steemer offers and he also explained the chemicals used to clean my carpet and bathroom tiles. He handled everything with care. I would definitely recommend him to anyone. Thank you Ed!!!
Enrique, our service person was very thorough and professional. And also vey neat and personable! I will recommend this company to all my friends and family!
Had a sofa that needed a good clean and Stanley Steemers did a great good we could clearly see the difference between before and now and it’s amazing
Justin was terrific - friendly, courteous, did a thorough job, and it didn’t take that long. I’m so glad that I found Stanley Steemer as other locally owned cleaning companies were just not responding.
Gerado was fantastic. He was very professional, curtious and very friendly. I would recommend him to anyone looking to have their carpets clean.
Tyler is a excellent technician . He had very good public relations skills. And he went the extra mile to do a excellent job cleaning our carpet. As long as you keep Tyler as a member of your company. We will be customers for life. Thank you very much.
The technician Jason, Was kind and professional. Work was also thorough and detailed. We are extremely satisfied with work/services for today. Highly Recommend Stanly Steemer + the Tech Jason! Thank you guys
Alex with Stanley Steemer was great to work with and he was excellent at his job skill. He was very professional and courteous and we loved his friendly attitude. The company did a great job of getting us a quick quote and fast service.
Had my carpet cleaned with a very nice experience. Very professional and explained everything.
Alex was very personable, and did an OUTSTANDING job on our carpet, which needed it. Highly recommend this company and service.y wife has already referred Stanley steamer.
The technician, Jason, was very friendly and knowledgeable. He explained each step as he was doing it, to clean my leather sofa. I really appreciate the thoroughness. I will definitely use them again.
Ricardo gave extra care to my concerns. He worked so hard and was very polite and professional. I definitely want this technician back for more services. Ricardo definitely sold me on my tile next, just wasnt enough time in my schedule today.
Excellent service! Manual was courteous and thorough with cleaning the area rug. Thanks
Jorge Alvarez was great ! On Time! Professional! Definitely good quality of work!
Very friendly and professional. Explained everything that was being done. The tile and the sofa look great. I won’t hesitate to use them again.
Very nice with Our New Puppy, Even Though she was Jumping all over him. Did a Awesome Job and Would Highly recommend this company!! On Time and Did an Excellent Job!! Carpet Looks Brand New!!
Ricardo was my service person . He was on timeCalled me 5 min before my scheduled appointment to let me know he is on his way. Very professional and did a good job on cleaning my sectional in my family room. Thanks 😊
Omar was great. He really tried to do his best but there was still urine stains in my room. I guess it was to dirty. also the lady quoted me 46 and i paid 40.00 more for the premium pet stain remover but there is still urine. my daughter saids it smells. i am very disappointed. i thought when they put premium it is supposed to remove the urine.
30 hrs after service was completed the smell came right back and its as if they never did anything in my home. The man that came was super cool and professional however their services did nothing to help my problem and Im $250 short for a service I couldve done myself that made no difference in the end.
The technician was very informative and professional, i really appreciate the time he spent to explain the treatment he provided. My carpet looks and smells new.
I was surprised that my sofa and carpet were not put in their respective spots after being cleaned. I had to call my son and daughter-in-law to put the sofa and rug back after they were dry. I felt this should be included in the service. The cost was too high to have to move it ourselves....
Richard was very patient and accommodating and got the job done really well even though it was raining and the rugs had to be done outside. My only suggestion is that the company supply plastic tarps or runners or to inform the customer ahead of time to have them handy in case it rains or to dry wet items that are done on wood floors or need to be done in garage. We are so glad we had the work done and that Richard was assigned to our job. Our items look fresh and new.
My daughters apt. carpet came out so good.She has lived here almost 8 years. This carpet service is always professional and their service people are very polite. Thanks
SURPRISINGLY QUICK, HAVE NO WALLS BUT MOLD GONE, NOW HAVE TO FIND AND PAY FOR A CONTRACTOR TO REPLACE AND REPAIR
Outstanding customer service. Efficient, knowledgeable & quick! Would definitely use against! Superior customer experience! Thank you!
Air duct cleaning. Gerardo and Enrique were very polite, professional, respectful and friendly. They took time to explain everything they did and were going to do. Better service than I expected.
Excellent job & my technician, Richard was knowledgeable, courteous, and he explained every part of the service he was providing. Very pleased!
Gerardo was courteous. He gave information on how to better care for my carpet. He used powerful solutions to eliminate spot. In all. I am very satisfied. I would ask for him again.
Justine made our floor so clean ....he was very professional
Justin was awesome he did a great job he cleaned it so well it put a smile on my face thank you very professional he was and got all the stains out looks great so worth the money
Called Stanley steemer to clean a carpet that a previous company hadnt cleaned properly,they were able to come out the same day and really help us out. The rep that took our call was professional and knowledgeable,same for the tech he explained what the process is,what he can do clean the areas the other company wasnt able to and explained what sets Stanley Steemer apart from the competitors. When all was finished, i was left extremely satisfied with the cleaning and would ABSOLUTELY recommend STANLEY STEEMER to my friend and family.
Justin was very professional, very courteous. His professional demeanor was very much appreciated. He explained in great detail what we needed and was a real pleasure to work with! He did an outstanding job. Were very pleased with the work that he did when he came to our home.The carpets look new. What an amazing job.We have our carpets cleaned regularly and from now on Justin Womble will be our preferred carpet care expert.BW
Our service technician, Aaron was fantastic! Personable, hard working, conscientious, and meticulous!
Service was great! Expectations beyond met. Any potential problems were address ahead of time and my Stanley Steemer serviceman, Edward, was responsive, kind, knowledgeable, and SUPER efficient. Extremely happy with my service. 10/10 would recommend. 5 stars!
Jorge was very professional and knowledgeable in his craft. He exceeded our expectations. His work ethic was impeccable. We would definitely request him in the future.
Ed Hove is the best! Thorough, polite, and professional and efficient.
He was on time, explaining his job well.After finish job show me his work.I am very satisfied his job.