First and foremost, getting someone on the phone is impossible. Going there, they will just tell you to call the number. I recieved zero help from them.
I’ve spent almost 2 hours waiting for someone to answer my call on the waiting line. Horrible service
Didnt visit but the phone call was very informative
This place is not hated by me I had a great lawyer and got what I was targeting for.
It is a total political operation. If you do not fit their political victim narrative, they do not care. Do not waste your time.
Not helpful!
I registered for one of their free clinics through Eventbrite. My confirmation email directed me to a location that was closed for maintenance. There was no contact information on the registration site or confirmation email. So I reached out to this and other LANC office locations to see if I could speak to a human for clarification and new direction. All office lines went directly to voice-mail.I then called their Help Line which wasnt at all helpful. I sat and waited for the automated robot to provide me with an option to talk to a non-robot about a general issue such as this. Guess what? Of the 14 options offered to me on the phone, not one would be categorized as a line to call for general concerns. So I called back and just selected a random number to talk to someone; anyone. The Help Line then notifies me that average wait times are 15 minutes. 15 minutes?? I waited 20 and hung up.Determined to attend, I went back to the registration site to look for other locations and then drove to the next nearest. I arrived an hour early and was welcomed by staff from the host location. After an hour and a half and no one else arriving, I asked the staff if they could contact someone to see if this event was even happening at all. After some investigating, the host staff notified that LANC, the registration site and confirmation email gave me the WRONG DATE!A ridiculous waste of time.Dated: April 24, 2018
Started out good ended bad
Currently trying to get help!
Friendly and helpful
Great people helping others
I didnt go
You could never get in or get help