I love this bank for my business! The Wilson NC Branch has people that shows great hospitality! They are very patient with any questions or concerns you may have concerning your account!

As a business banking client we have had a very supportive experience.Excellent rates, and fast support. Our thanks to the staff of First South (now Crescom Bank). The only reason I didnt award 4 stars is that the website / online banking during the changeover was ...a challenge.

Jack Dino is awesome. He helped me get a commercial mortgage and then helped crush the PPP process.I have used Suntrust, BB&T and Crescom is by far the best!

This particular branch sucks! The tellers were nice but the manager (slim tall lady)or whatever her position was along with another bald guy that works there on one of the offices were useless, careless and rude. As soon as I walked in the bald guy looked at me and didn’t even acknowledge me or anything, kept walking towards the tellers and they smiled even though they each had a customer. The slim lady was just there standing like a statue then she left to her office and I followed her to ask if she could help me close one of my accounts and she answered me with “you have to go to the branch where you first opened your account”. I’m like wth I’ve always been told you can cancel your account at any of their banks so I just grabbed my stuff and left.

This bank is clearly a start-up. Two stars because the people I have spoken with have been pleasant. Our mortgage was sold to First South, so we did not have a choice. Our payment with additional principal was applied as double interest, double escrow, and the remainder as principal. While Im told it will be corrected, it is unsettling that the bank paid itself twice (doubled interest) rather than apply excess to principal. I cannot login to see if the problem has been corrected, as my login information suddenly will not work and I have been locked out. Now I must call the bank during business hours to reestablish my connection. No online bill pay, so basically the only thing I can use the website for is to see/print a statement (then write a check, stamp an envelope and drop in the mailbox). There is no address anywhere on the site or online statement! I had to send a message and wait for a reply as to where to remit the payment. We are moving our mortgage.

Called several times during our inclement weather situation to see if they were open but no answer or voice message. It would be helpful if this bank had a voice service that tells you if they are open, office hours, location, directions, etc. When you call their listed number the phone just rings and rings with no type of voice message at all. Very unusual for a business especially a bank.