I called to set up an appointment over a week ago. They asked for my insurance, and I never heard back from them. I had to call 3x today, because the person answering the phone initially would not speak English and hung up on me twice when trying to set up an appointment. I would say my customer service experience has been terrible so far. I will update my review, if anything about my experience changes.
The ONLY thing good about this place is Cherokee. If I could give her 5 stars I would. Shes the only reason this place gets even 1 star. This practice has a SEVERE lack of communication and professionalism. Next to impossible to get scheduled unless doing it with the therapist and if you dont have Medicaid then forget it. Billing lady doesnt know what shes doing!
Been going here for 4 years love the staff and the doctor great place very friendly
Solaz employees have excellent costomer service. Love the design and colors of the office.
Everard Huie is the best therapy to talk to. He understands me, he listens, and challenge me to think about things differently.
Love the environment.Appointment is really on time, waiting time is reallyExcellent timing on the waiting area to be seeing by the doctor.
Solaz has really helped me thru a tough situation I was facing. Everald is one of the most talented therapist I have ever met in my life.
This is a great place I have a great therapist kalegea who actually helps me I’ve been crying about a person who meant a lot and left but since I met her I don’t even get sad at the thought of them and the receptionists there are nice and helpful I give them 4 stars
The staff treats you purposely unfairly, will not return calls.. do not care about their patients at all! I don’t recommend!
Excellent place, very professional staff and I love how the staff attended my kids
Love the agency in general, excellent customer service and a very kind environment.
I have been coming to Solaz llc for 2 years I see TYLISA and I love thisPlace they are very professional very loving they help you with whatever situation you have they guide you the right way they’re always very open with a lot of hope in a lot of faith I love all the girls in the office they are truly amazing the manager iris is super lovingAnd she’s always there to help anyone that needs the help between her and my therapist and the girls in the office I am truly blessed and truly beyond grateful for them I can’t wait to see what the future holds
I love the service and perfect timing!
Not a Great Experience..We Waint For Long Period...And Staff Was Not Ready For A Normal Day Routine...
Beautiful people beautiful energy 💙
Great therapists and staff.
Evelyn is an excellent therapist, she worries about her client.
Good place, professional staff.
Very friendly people and very professional
It is a good space for childrenThe Therapist is very understandingEveryone in general is very kind
Solaz is a nice place, easy to get to and the counselors are very professional and respectful.
Solaz has a very pleasant service, they have treated me very well.
It is a very favorable center, a place where you can trust.