This local hub was very helpful and everyone went out of their way to find my packages. Very thankful! Btw Caleb the driver is awesome he is the main reason we use UPS for all of our shipping.

I paid for two day shipping and the driver attempted delivery to my home on Thursday. No one was home to sign so he left a receipt stating another delivery would be attempted the following day. My wife was home the entire next day and the driver never rang the doorbell or knocked and disregarded the note on our door saying no signature required. Now my package is being held but I’m out of town and can’t pick it up. I called asking to have it delivered to an alternative address or having it held for an extended time (a couple extra days). I was willing to pay for this but this facility said there was nothing they could do to help. I guess it’s easier to send it back across the country rather than work with a local customer.

Ordered a package and called us and said our address doesn’t exist so we had to drive out here on a Friday night because they were going to send it back if we didn’t pick it up that night. Our address definitely exists and we have received items from UPS at this address before. Wasting our time because some idiot who was “familiar with the area” couldn’t find our apartment.

I dont remember going this particular ups and Cary it but okay well say I did I give it a 3-star because one be awful 5 the great what you think it is probably neither one

Holding urgent packages since 0645 today, telling customers that their package is still being delivered today. Saying give until 7pmWe have severe weather coming. Because of their carelessness families are doing without medications and if they lose power(while waoting on generators to be delivered) they said its not there problem.

Any package I ever order and it has to go through this facility its always delayed because once the package is scanned into this facility it just sits there for two days. Unprofessional and unacceptable

Very helpful. Great experience.

Delayed my package and was unprofessional about delivering.

I helped wire the conveyor belts with Industrial Services.

Goodie