This year I decided to go through My Girl Friday to pursue a nanny position. This agency is amazing. The staff are extremely caring and always take into consideration your needs and wants. The entire process was an ease and any time I had a question, someone was there to answer it. I was paired with a family and it has been one month since I started. I am extremely happy with my job and am very grateful for everything My Girl Friday did to help me along the way.
I have been in this industry for over ten years and I have worked with countless agencies that just place you to make their money and then they are out of the picture. My Girl Friday stands out from the rest and they truly do care about placing you with the right fit. They took the time to listen to my needs and understand my difficult past experiences with other agencies and were sensitive to these experiences as we navigated the interviewing process. I told them that I only wanted to work with people who I could be with long term so I wanted the perfect match. I was in no hurry. In a short time, I had several amazing prospective families ready to meet me. I interviewed with several and found “the one” for me. Due to Covid, it’s not as easy as it once was to just meet up with a family and I feel like they take precautions in maintaining the safety of all parties. The difference between using My Girl Friday and Care.com is you know exactly what you are getting into and they have prescreened families before even working with them. The guess work is taken out, you always feel safe and that to me is worth the wait. Austin and Danielle have truly given me a job that I could have only dreamed of. This agency has some seriously wonderful clients. I am forever grateful to them and I highly recommend working with them if given the chance!
I have been in the nanny industry for roughly 5-6 years. I have always used Care.com but was very intrigued when I saw this company. I applied and created my profile for families to see within two weeks. I found this process to be fairly easy; however, when it came to finding a family, it felt impossible. I worked with a lady from this company who would constantly inform me of families she thought I would be a perfect fit for. As a employee, you do not see your profile that was created, nor do you communicate with families right away. For weeks, I was told my profile was being sent out to numerous families. I sat around waiting for the next step; however, I was never informed if a family did not want to hire me, or if a family did want to hire me. I would have to message the lady from the company, who would inform me to just send her more families I was interested in. I finally was over it, as it was taking weeks with awful communication, and applied to families on Care.com. Within a week of being on Care.com, I found the perfect family and started right away.Here’s the main difference with this company and Care.com. This company benefits families more than the nannies who work for it. Families are able to chose who they want and ultimately make the final decision of communicating with a potential nanny. You, as an employee, wait around and hear absolutely nothing. Care.com benefits the family as well as the nanny. On Care.com, you apply directly to a family and if they are interested, they will contact you. You are able to communicate directly with the family rather then communicate through a middle person. For example, families from the company would have questions and I was not able to answer them directly, nor gage out how they felt about my answer. I would have to message the middle person who would relay my answer. On Care.com, if a family has a question, they can ask you directly.One thing that upset me the most with this company was their response to me deciding to leave. They did not show a lot of interest in me. When I communicated with them that I was leaving as the process was not going anywhere, they decided to then tell me that they were talking about me that morning about how great I would be for a family, etc. I felt like this was a way for them to try and keep me by telling me what they thought I wanted to hear. I honestly urge you to not go with this company. If you are looking to become a nanny for a family, try Care.com, premium access. Trust me, you’ll find a family within a week or two. The same amount of time it would take you to make a profile with this company.
I started with My Girl Friday in July of 2020 and had a really wonderful experience. Everyone I spoke to was incredibly helpful and had all my questions answered. I was doing interviews within a few days and I was a lucky one who met my family day one. I still met with other families to ensure I had all the options that were available to me. The first family I met loved me as well and we have been working together ever since. I cant imagine anything better then spending my days with them. I am grateful to My Girl Friday for the chance to meet these incredible people!
I have had the absolute best experience with MyGirlFriday. I have 15+ years of experience as a recruiter and recently decided to go part-time, wanting to leave the corporate world. With a past position as a nanny, I turned to MyGirlFriday for assistance with my job search. My recruiter, Danielle was extremely helpful and responsive throughout the entire process. She took her time getting to know me, making sure I was a good fit for the potential families before submitting my resume. After my offer (with an amazing family), she explained everything in great detail, answering all of my questions. MyGirlFriday cares about the people they work with and their futures. Great job! I highly recommend them to families and nannies looking for a top quality, professional agency.
Beyond happy with our experience with My Girl Friday! From our first few calls with Austin to Danielle’s ongoing support throughout the interview and placement process, we were so impressed by how attuned they were to our family’s needs and how responsive they were to our feedback and questions every step of the way. They go to extraordinary levels - working around the clock for their families and nannies - to make sure it’s a wonderful mutual fit. I’m not kidding about around the clock - literally, weekends, evenings etc. Unparalleled customer service. For us, Danielle, the placement director, took the extra time to truly listen and help guide us in placing us with an incredible nanny! This was no small task especially during this time of COVID when many families like ours are looking for that “unicorn” who is not only an amazing fit for your family but is on the same page as you relative to personal COVID considerations/precautions. I highly, highly recommend!
We are thrilled with our My Girl Friday experience. We were so nervous about finding a nanny who was a good fit for our family, especially during the Covid pandemic. We have a young infant and a 3yo and wanted to make sure we could find someone we could trust to take Covid precautions seriously. MGF helped us quickly find the perfect fit and we couldnt be happier. It is a joy to see how happy my baby and my 3 year old are with the nanny. My 3yo comes home from preschool and runs up to the playroom to play with our nanny, saying have a good work, Mom! He never bothers me while Im working from home because he has so much fun with her. We are truly grateful and can finally have peace of mind that our kids are getting excellent and safe care.
My Girl Friday Team (specifically Austin and Danielle) found our perfect placement! The candidate they presented (and we ultimately hired) is everything we could ask for or hope in a nanny. Shes been with us 1 week now, and I wouldnt change anything about our arrangement. She stepped into the role with grace, care, and attention at a time of pure chaos. We had been solo juggling 2 full-time jobs and caring for our 3 and 1 yr old, so needless to say we were in survival mode and not exactly on an ideal schedule. She worked with us to establish a schedule that optimized their nighttime sleep and made us all happy. Our nanny is truly is an AMAZING person, and Im so glad we went with MGF since they connected us. I cant thank you all enough for finding her for us! Wed truly be lost without her and she has already proven herself to be an integral part of our family.
This agency has had very poor communication with me and this seems to be an ongoing issue from the other reviews i’ve read .I discovered the agency My Girl Friday very shortly after the birth of my son. i discovered that they offered “tag-along positions” where I could bring my child with me . The agency quickly set me up to interview with a family to meet via zoom . I should have known from the start communicating wasn’t their strong suit when I had to contact them multiple times to confirm and get details for the zoom meeting I was told was scheduled but never got a link or phone number to access the meeting . The time and days kept changing . I figured no big deal things happen. I finally was able to meet the family via zoom and in person, they were great and they seemed to be very interested, particularly in me bringing my child whom was very close in age to their little one . About a month went by and I heard ABSOLUTELY nothing from the agency despite inquiring of the position of which i interviewed. I absolutely feel as though I should be kept in the loop about a position where the family was interested in potentially hiring me . It absolutely isn’t a big deal if the family chose another applicant, but I needed to know so that i could move forward in the process of interviewing with other families and finding a job . Bottom Line i feel that this agency only looks out for themselves and the families that hire them and could care less about nannies or potential nannies. I have been a nanny for over a decade, with multiple long term positions that have given me GREAT REVIEWS and have never dealt with such an unprofessional agency. Them knowing I have a small infant to care for and them playing with peoples livelihoods is messed up. So, yes I am upset and Very disappointed in My Girl Friday because they not only left me without a job, but they didnt care about me or my newborn son enough to give me a heads up about the family potentially choosing someone else.-Migdalia (Mindy) Pagan
My Girl Friday has by far been the best agency that I have worked with over the years. Not only do they care about the well-being of the children, the flexibility and accommodations for all of the parents’ needs, but they really care about the nanny’s needs and finding the right fit for her/him. Anytime that I have had a concern Leanne or Austin are just a phone call or text away. Anytime that I have wanted to pick up extra shifts I was able to find wonderful families with children who were a joy and parents who were very pleasant. Some families have even become a staple in my monthly babysitting rotation. The connections that are formed are very meaningful. Once my first contract had ended with my amazing family due to them relocating, I was able to find another match that is equally as great. Families in the network are absolutely wonderful and really become your family. This allows for your job not to feel like your job. You’re not watching the clock and counting down the time but instead bonding and spending time with children who feel your heart with so much joy. This agency gives off such tremendous love, hard work, dedication, and in return I feel so much joy in working with them. Thanks Austin and Leanne (who are on call with all my questions 24/7) and the entire team at My Girl Friday.
As a busy family with two working parents, two kiddos and one fur baby, our life often felt like a never ending sprint. When I read about the idea of a Family Assistant on the My Girl Friday website, a lightbulb went off! That is exactly what we need!From the moment I reached out, Danielle and the entire team were incredible. Danielle REALLY listened to every member of our family and got to work to find the perfect person to help. We only had to interview one candidate to know she was “the one” to jump in to our crazy life. Our Family Assistant takes care of everything from groceries to gutter cleaning, and is already part of the family. We don’t know how we ever survived without her.My husband and I are both hiring managers at work, and the investment to outsource to My Girl Friday was worth every penny. If you need help at home, don’t hesitate - these amazing professionals will get the job done!
They made it so easy to find a family I clicked with! Danielle really helped narrow down the list for me and was able to match me with a wonderful family. They were very professional and helpful with setting up meetings and interviews, and being the go between for us.
My Girl Friday is wonderful. We have used them to place multiple nannies with us, and every time, the process has gone very smoothly, and the results have been great! They have always been extremely responsive (even during off-hours and weekends), they have sent highly-qualified candidates, and they get a great feel for the needs and personality of the family. They are certainly worth the investment. We have found them to be the best nanny agency we have worked with (including some in larger cities).
I started working with My Girl Friday (MGF) this past year, and they have been SO wonderful! They are always so friendly and open to my needs as a nanny. One thing that especially stood out to me about MGF is their excellence in communication. They were always reaching out to connect me to new opportunities even after the “typical” work hours of 8 to 5! They always check in to see how I’m doing and listen to any of my questions or concerns. I have always felt very supported by them. I recently went through a transition of employment and I was worried I might have to deal with a lapse in coverage. I am so glad to say that MGF did not let me slip through the cracks! They found me another opportunity in no time, and thanks to them I will not have to go a day without employment! It really helped alleviate the stress of transitioning between employers, and I found their dedication to excellence especially helpful during this time. If you’re a nanny in need of a family or vice versa, I could not recommend this company to you enough! MGF is such a wonderful resource for our communities to have, and I would recommend them to anyone in a heart beat.
I would love to share my gratitude for this agency that is filled with great people with an amazing heart and competence. I’ve been working with kids for the past five years and this was my first time sourcing help through an nanny agency— My girl Friday did an excellent job since day one. The entire process was stress free and truly complete. I was able to match with the perfect family where we are a team.The support provided to the nannies and families is something I didn’t know a company was able to do, but when you encounter professionals that are skilled like them, we get to experience wonderful things and learn from the best ones!I highly recommend My Girl Friday to anyone that are in need of childcare services. They are truly amazing! I can’t wait for others families and nannies to find this agency and be part of it; we all deserve the best chances when we have the best intentions ❤️
Very quickly ascertained our needs and had interviews set up in no time. All quality applicants. Staff is always ready to help. Very happy with our nanny! Great investment in the growth of our family.
As a single mother and resident physician childcare has always been the most stressful aspect of my life. I have struck out time and time again with various babysitters, au pair programs, and finding local nannies on my own. I was beginning to lose hope when a friend of mine recommended that I try to hire a nanny through My Girl Friday. I gave Austin (the owner) a call the following day and immediately knew that I found a solution. Austin is knowledgeable, honest, and kind. She took the time to discuss the process and answer all of my questions. I felt so comfortable and impressed by her expertise that I signed a contract with My Girl Friday that same day.Most parents are looking for the “perfect nanny.” We all want those “unicorns” who will teach, love, and care for our children like their own. Well, I was not only looking for a “unicorn” I needed the “unicorn” to move into my home within a week given my demanding work schedule. I was asking for the impossible. However, Austin and Danielle made it happen. Danielle came to my home for a social distanced meeting to learn more about my daughter and myself. Within 90 minutes she was able to gather enough information to write an outstanding nanny job advertisement. Austin and Danielle worked overtime and filtered out over 20 candidates to find the perfect fit for my daughter and I.My Girl Friday is a wonderful company that is dedicated to finding the right nanny for your children. The hiring process is so easy and most importantly stress free. They do all of the heavy lifting which is important for us busy parents who already have enough on our plates between pandemics, home schooling, cooking, cleaning, working, and all of the other joys that come with being an adult. Their floater program gives working parents a sense of security regarding childcare as they are able to place a temporary nanny in your home for emergencies (nanny is sick, needs the day off etc..). I would recommend My Girl Friday to anyone who is looking to work with a group of amazing humans who truly know how to find the “unicorn” nanny we all could use in our lives.
I reached out to My Girl Friday after a recommendation from a coworker. We were in dire straights as our daycare had closed due to COVID and my husband and I had been juggling two full time jobs and two VERY busy toddlers for months. My Girl Friday was the best value I could have gotten. They held our hands through the entire process, were always available to answer any questions we had (this was our first time ever working with a nanny). Danielle and Austin made it soooo easy and foolproof - even in this incredibly stressful time. Additionally, we ended up having to interview again after our first hire, and they supported us and were ready with additional candidates immediately. Our current childcare provider is an exceptional fit - and would never have found her if it wasnt for this amazing company (plus they referred us to a payroll company so I dont even have to figure that out!). This stressed out parent is so grateful for their help - if you are on the fence - they are worth every penny!!!
Working with My Girl Friday was a great experience. The process was super fast—I was placed with a fantastic family within a week. They are also excellent with communication, and this made the experience all the better.
We are one week in with our new Manny and could not be more excited about the care and education our little one is receiving. After running into some struggles with our daycare we decided to transition to an in home nanny and My Girl Friday really helped to make the process feel so much less overwhelming. We interviewed nannies and a manny from all different backgrounds and are so pleased with the outcome. Their guidance and transparency are worth every penny!
My Girl Friday is a very impressive agency. We have a (somewhat) complicated set up with 2 nannies and the agency has been incredible at introducing us to candidates that work for our family. In particular, we have really appreciated the “floater” back up care service - it has been invaluable! We highly recommend Austin and her team!
My Girl Friday is a fantastic agency. We are a dual career couple, with somewhat crazy schedules and 3 children. Austin, Jeremy and the team understood immediately! From helping us articulate our needs to sending us incredibly talented candidates to supporting us through the contracting process, My Girl Friday could not have been better! We have also had to use the floater nanny service - what an incredible “peace of mind” giving option! Could not recommend more highly!
Austin, Leanne and team helped us find our most recent nanny. They were so responsive throughout the process, spent lots of time talking through the job posting, our needs, candidates, etc. Having them handle all the preliminary screening, reference checks, etc. was such a huge lift for us. We’re so happy with the candidate we selected, and even since the placement they have been responsive and supportive. I absolutely recommend My Girl Friday - and would use them again. It’s also such a relief to know we have access to their flex network in case we ever need back-up care. AND amazing to have peace of mind knowing your little ones are in wonderful care.
I have honestly had the best experience with My Girl Friday. As a nanny it means a lot to have someone be on your side in the matching process. Being that everyone in the company has been a nanny at some point, they all understand the concerns that both parties could possibly have and do an awesome job addressing them and making everyone feel at ease in the process. I can’t imagine having gone through any other agency. 10/10 recommend!
Hiring a nanny and caregiver for your family can be a daunting task. Austin, Danielle, and the MGF team made the process seamless. Their ability to listen to a familys needs and distill critical information to find the best possible nanny match is truly impressive. In every interaction, you can sense they are looking out for both the families and nannies in their network in the best possible way.Investing in MGF was a game changer in our nanny search process; it was absolutely worth it -- saving us so much of the mental process, giving us impeccable customer experience, and guaranteeing the quality of care we expect. Its a must-do for the professional family. I couldnt recommend them more highly.
We loved using MGF. After having tried another nanny service and trying to do it ourselves it was SO worth it to have such an excellent team of professionals to guide us and help us find an amazing fit. All of the applicants we met or were introduced were extremely qualified, professional and engaging. We are so delighted to be a part of the network and will continue to use them in the future should any needs arise.
In the end, my wife and I are very pleased with the Nanny placed in our home with My Girl Fridays help and would recommend their service to others. We are happy with our decision to hire this company ... A few bumps along the way but I appreciated the effort Austin & Leanne made to satisfy our lofty standards and expectations. Heres a quick summary of us: We have 4 children, 3 under 4. Im the CEO of a fast-moving, small business and my wife stays home with the kids. We have a 3 year old, 17-month old and infant. We needed Nanny care / household management for 3 days per week but knew it would be difficult to find the professional experience we desired without going the Nanny agency route. All-in-all, our process lasted approximately 4-5 weeks and was fairly easy on us. During that period we reviewed 6-8 resumes and felt as though 2 candidates were very much not qualified and 2 qualified candidates were highly qualified. Leanne was very easy to work with - from the first experience, to the last. Austin is passionate and eager...on a few occasions she stepped into our process, made swift moves and did a good job keeping things on track. My wife and I both appreciated that effort from her. The decision to invest into Nanny finding services is not easy or comfortable. This major life altering decision for our family was absolutely simplified once we hired My Girl Friday. We recommend their service and appreciate their help. 3 weeks into our relationship with our nanny, we are very pleased.
After moving to the triangle ten months ago, I was uncertain of how to go about finding my next nanny family and almost immediately found My Girl Friday. I reached out to them immediately and heard back from them almost instantly. I cannot recommend this agency enough! While it did take some time to find my perfect family who I love so much, Austin and Leanne were able to help me fill in for a few nannies who were out sick to keep me afloat. Ive never felt more supported by a team of rockstars as I do with this agency. They feel less like an agency and more like a supportive family as they do so much for their caretakers in our day to day lives to ensure we are all taken care of as well!
Austin at mygirlfriday was amazing!! She was super patient and very much an advocate for me and the families!! She was super helpful and matched with a family immediately! I had my meeting with her Thursday and had a position Monday!! This is a great company! I recommend this company to anyone who wants to be child care and make decent money too!!!
Very unprofessional agency. Do not let these reviews fool you. Lack of communication is absolutely sickening as well.
I couldnt do life without My Girl Friday. Seriously! I am a single mom with a very full time job and have tried the DIY model and did not survive. I am a hunter by nature - ie. I know how to find people to do jobs but I just couldnt do it without My Girl Friday. I highly recommend using them to help you find someone to help manage the things that you need help with - nanny, house manager etc.!
I organize a national nanny conference and we have invited Austin MacFarlane from My Girl Friday twice to speak because of her dedication and expertise. She has fresh ideas and a wonderful presence. She also has her fingers on the pulse of what parents are looking for when searching for someone to care for the most important people in their lives- their children. Austin is warm and friendly and truly has a desire to support both nanny and family. You would be wise to have her in your corner!!
As a local business owner providing in-home doula support to new parents after the birth of their babies, its a great comfort to be able to refer to My Girl Friday when our work with our families is done. As our role in their lives is winding down, our clients are often ready to transition to nanny care. Austins professionalism and dedication to her company meets the high standards I hold for my own business. Im happy to be able to send my clients to Austin and her team, who I know will work diligently with them to find a perfect match.
I have worked in the My Girl Friday network for a little over two years. Part of my role at My Girl Friday is to help provide reliable care to families whose nannies are temporarily unavailable. I really enjoy being able to supply our clients and their children with interim care so their schedule doesn’t have to be interrupted. Since working for them, I have been able to witness first hand the heart behind this company. Given my Master’s degree in Family Studies and my experience working with children, I stand by My Girl Friday’s approach to positive interactions through positive parenting and positive discipline.Overall, I highly recommend this company to nannies and families. My Girl Friday does a great job of getting to know both nannies and clients. They go above and beyond the expectations of a typical nanny agency, and utilize the information to find the best fit for both the family and nanny.
Before our daughter was born, we had the gall to believe we would not be those parents who needed help with our child. We firmly asserted that we would want to be with our baby all the time, and that we would take joy in every moment. Obviously, within a few days of her birth, we experienced a wake up call and realized there was no way we could do this alone.We immediately began searching for a nanny. We first tried to find one ourselves (clearly, were not fast learners), but we only met people who were uncomfortably vague about their background, or could not commit to a timeline, or did not have the holistic set of skills we were seeking.We subsequently had introductory conversations with seven nanny placement agencies. My Girl Friday stood out even in these initial conversations. Margaret Austin Macfarlane was professional, thorough, and proactive. Most importantly, she was optimistic she could find what we were looking for, an attitude we desperately needed in our lives. Even though My Girl Friday quoted one of the more expensive services, we sensed we would get disproportionately more given what we paid.My Girl Friday exceeded our expectations in every way. We were quite specific in what we sought in our daughters nanny (we may or may not have had 62 interview questions for candidates). Austin was entirely unfazed by our myriad specifications. When I was unrealistic about a particular criterion, she called me and explained in a vernacular I would understand why we could not find that specific thing in this areas nanny market. When we had a miscommunication with someone who is no longer with My Girl Friday, Austin immediately recognized the need to take over the account and rectify the situation. I am confident that My Girl Fridays personalized communication, customizable nanny search process, and industry guidance are unmatched.Most importantly, we found a nanny who is better than anything we could have imagined. This review is not about her, however, so I will not opine endlessly on everything I love about her. I will simply say that we would NEVER have found her without My Girl Friday, and that we cannot imagine our lives over these past 18 months without her. (Photo added for emphasis.)To conclude, here are a few things to highlight about My Girl Fridays services that I believe you will not find in their competitors:1) Efficiency: They were able to work on a timeline that was much shorter than any other agency I spoke with, and I believe they have only gotten more efficient since.2) Industry Knowledge/Contacts: Their insight regarding the dynamics of the nanny market in the area and their guidance regarding pay and benefits in different scenarios was invaluable. We were especially grateful for the contract template they provide.3) Background Check: They complete many more phases of background and reference checking than any other agency. Part of their strength in this area is that they truly see the forest through the trees when it comes to the background check process. Hiring someone to spend time with your child requires more than knowing whether or not they have parking tickets. My Girl Friday understands that and truly screens candidates in every sense.4) Guarantee: If your nanny placement does not work out within a year (you part ways, the person moves, etc.), then they will conduct another search for you. We never had to do this, thankfully, but the reassurance that we could if we needed to was so beneficial.5) Comprehensive Support: They pick up the phone. They check in with you frequently. They let you know where they are in the process. They consider clients interests AND nannies interests, so that there are happy parents handing over happy kids to happy nannies. At the risk of getting sappy, we felt very understood and cared for, and that was so, so important for new parents.6) Floaters: They have a network of floater nannies who can step in if the primary nanny is sick or something. We did not have to use this network very often, but when you need it, it is there.
This was my first time using an agency to find a family and I’m so glad I found MGF! Thank you google!! The entire team made the process so smooth and quick, I got matched with a family in less than a week! I would highly recommend this agency to any nanny or family that is looking for a nanny! Every person on the team is so nice and really makes sure you have everything you need. I’m so very grateful for MGF!
I have been working for this agency for the last 4 years and have loved every minute. No matter the circumstance they always had a family for me to be placed with. The experience has always been prompt and they are extremely attentive. I recommend any nanny or family looking for someone to go through them!
My Girl Friday did an excellent job listening and pairing my family with a nanny that fit our needs. Efficient and easy. Highly recommend.
I am so glad I found this agency. As a nanny it’s wonderful to have an agent geared towards finding the best fit and continuous support! Most agents I have tried to work with would send me on 1 interview and be done. Austin and Leanne have been amazing. Sending me on multiple interviews. Touching base after each one. They both listened to my likes and dislikes with each one. Until we found the perfect fit. They Always answer in a timely manner whenever I contact them via Text, E-mail or phone call. The continued support I am receiving even after finding my placement is amazing and wonderful to have. They will even send a sub if I need to cal out sick or anything. They truly work with the nannies and families
If youre looking for a nanny service in the Triangle, look no further. Within the first few minutes of talking with them youll discover that they genuinely care about your kids and every important detail you have. Theyll quickly feel like part of the family -- and truly they become just that. Experience what many others in the Triangle already have - it wont be a secret for long.
I love this agency! The owner, Austin, is great! I called to be placed with a family and was placed within 2 weeks. I love the current family that I am with. I cant thank Austin enough!
We are beyond grateful to My Girl Friday for finding the most wonderful nanny we could ever have imagined for our family. No words would do justice to how we feel about our nanny who has become a member of our family, in every sense of the word. We are indebted to MGF for making the perfect match.
I would consider My Girl Friday to be the best nanny agency in the triangle area. Unlike other nanny agencies, they cater to your individual childcare needs personally, and even provide babysitter referrals on stand by. Their crop of nannies have consistently been excellent, and their customer service is beyond reproach. The founder, Margaret, is both professional and personable. With the vast experience she has in the child care and HR industry, she always seems to find the right candidates for the job openings. Considering how sensitive a position a nanny is to a family, My Girl Friday always manages to ensure all requirements of the family are met, while providing excellent customer service at the same time. I highly recommend this small business to any family thats looking for a nanny.
My Girl Friday is a dream come true. After moving to Raleigh a few months ago, I was challenged with finding a reliable nanny who could meet my needs and keep up with my energetic son. Enter My Girl Friday. Austin and her team went above and beyond to understand my individual needs and values. Almost immediately, I was provided with a list of candidates who were vetted, qualified, and thoughtfully chosen based on my particular requirements. Relocating to a new city can be overwhelming, to say the least, and I can honestly say I couldnt have done it without My Girl Friday.
My husband and I worked with My Girl Friday to help us find the perfect nanny to help care for our son while we both work full time from home. Austin and her team helped us find Taisa in only a week and they knocked it out of the park. I couldnt imagine a better person for our son to spend his days with. In her two weeks with us, shes already found him library classes and taken him to the park daily to meet other kids. She is engaged with him from the moment she walks in our door until she leaves and while he is napping she also helps us keep our home organized. Her help has allowed my husband and me to leave our desks at 4pm and spend our evenings only worried about hanging out with our son. We cant thank Austin and Taisa enough for all theyve done for our family!
I LOVED my experience with My Girl Friday! I had very specific needs for my nanny and between Austin, the founder and Leanne I was able to find my perfect nanny.This nanny agency isn’t like others. They do an in depth background check on every nanny, no matter what. They work with your schedule on interviews, not the other way around. They provide great support on how to structure your agreement. They check in on you after the nanny has been placed. It’s a full service company!Thank you My Girl Friday! I feel confident with my nanny and you made the process streamlined and so much easier than expected.
Words can’t express how wonderful Austin and the Mygirlfriday team has been to us. I had been searching for a nanny for quite some time with no luck. I called MGF and spoke to Austin. I Immediately I felt a relief. I quickly spilled out what I was looking for and she was confident she and her team could help us.MGF has not only helped me find an amazing nanny for our family, but has been an incredible resource for us. Austin, Leanne and the mygirlfriday team went above and beyond for us in our search. They continue to educate us and provide expert advise when new situations arise (covid-19). I consider them to be experts in household placement and an innovative company who is influencing the nanny industry.Austin still continues to check on us regularly. The MGF team truly cares in the long term success of the placement and happiness of the family. Most of all, I believe they care about the children. They take an extreme level of care in placing the right person with your children. I can’t recommend them enough.
I nanny for a wonderful family through My Girl Friday LLC. Austin and Leanne did a wonderful job pairing my family and I together! Perfect match!
Austin and Leanne have been terrific! They found us an incredible nanny on a tight time line, and have been very helpful in finding temporary coverage on an as-needed basis. Weve worked with other child care agencies in the past and My Girl Friday has by far been the best!
My Girl Friday is an agency that goes above and beyond for both the families and nannies involved in the process. I found yet another dream family through this organization and could not be happier. When I first joined my girl Friday I was desperately looking to leave a horrific job I was in and Leanne and Austin did everything they could to get to know me and to find a quick yet perfect fit. My life has truly been changed since joining them and to have these humans as a support system is so amazing. I highly recommend going through this company if you are looking for a high-quality care.
Working for My Girl Friday has been absolutely amazing. As a NC State Student working on earning a masters degree, it is the perfect job. The families I have worked for are nothing but friendly and appreciative and the relationships you build with the clients cannot be beat. Through My Girl Friday I have met some truly amazing and inspiring people and cant wait to grow and learn from the My Girl Friday staff as well as our clients.
I applied as a caregiver with My Girl Friday, and I cannot believe how positive the entire experience from application to placement was, in retrospect.I went through three different interviews - once with Leanne, once with the potential family I was matched with, and finally with the owners. The owners *did* call all of my references, put me through a background check, and made sure everybody was comfortable with the placement before drawing up an employment contract for all parties to sign.My Girl Friday is welcoming of families of any/all types, and they work hard to find the nanny/manny that is going to fit with your family and scheduling needs. I cant say enough good things about the folks here - they have their clients best interests in mind, at all times.
As a single mom with a child and career that I adore, I have found a home in My Girl Friday. The nannies are great, is great as a full time solution as well as last minute. Have had several occasions where things have come up and they have treated me literally as a close friend and family. Other than my family they are the only ones I trust.
As full time working parents with family 500 miles away, Matt and I were looking for someone who could really get in and be engaged with our 2 energetic boys. I travel a lot for work and Matt is a teacher who leaves super early. We needed someone reliable, responsible, and someone that cared. More importantly, we needed someone to work with our hectic schedules. We met Austin, Katja, Maria, and Marian, and couldnt be happier. Austin takes the time to really understand your needs and matches families with the best fit nannies so its a win win for everyone. Austin, you are amazing! Thank you for everything that you are doing to make it a little less stressful for working parents. It takes a village and were happy you all are part of our village. Keep the emotions in it!
My Girl Friday came very highly recommended to my wife and me by a fellow surgical resident. As residents we both work early, long, and unpredictable hours. In light of fairly modest resident salaries we wanted to nanny-share with yet another surgical resident and her husband. Over two months and a half dozen interviews MGF managed to find us not one but several great candidates interested in our position. We are now excited to have hired a highly experienced nanny who is happy to show up at 5am everyday and take care of our two families three small children until we get home! We will be recommending My Girl Friday to anyone we talk to looking for a nanny.-Drs. Lukas & Dayley Keil
I was really nervous about signing with an agency, but my experience with My Girl Friday has been great. All the staff I’ve encountered seem connective and intuitive. I signed with another agency more than 6 months ago and hadn’t heard from them after a month of interviewing, within 2 months of working with MGF, I found a job!
We just got a nanny through this agency and my wife and I couldnt be happier. Margaret took the time to consult with us, meet our children, and talk to us about our childcare needs. We need someone part time, but need that person to be very dependable. All 4 candidates she sent are awesome, and two of them will be doing some babysitting for us. The nanny we chose is great and my kids love her. She has over 10 years of experience raising little ones and we feel blessed to have her as part of our extended family. Highly recommend this agency.
I came to My Girl Friday for a personal assistant and still employ and love the woman placed with me. Her name is Jessika and shes a very reliable, efficient, and kind woman. She helped me box up my home after my husband passed away, and worked with me on organizing my life during a difficult time. My Girl Friday was easy to deal with and helped with scheduling. I recommend this service to all of my friends. Thank you for the help.
Working with My Girl Friday has been such a pleasure. It is the most professional and personable agency I have ever encountered.I have the privilege of working as a post-partum doula and fill in nanny when needed.The caliber of families they have in their network is incredible. This goes to show how intentional they are at making sure their nannies/doulas have the best experiences.One service that makes them stand out for the rest is that they offer floater nanny’s if your nanny is on vacation, sick, car trouble etc. Families are never left without care for their precious littles. This in itself is speaks volumes.Look no further if your growing family needs an extra hand. I highly recommend My Girl Friday.
My boyfriend has two beautiful girls, and we utilize this service for our childcare needs. It has been difficult to find a great part-time nanny, and this service perfectly met our needs, and we have access to Austins whole network at all times. As two busy professionals with overlapping schedules, this was truly a God-send.
Only the best of the best make it onto the My Girl Friday Team. We hunted for a nanny for a long time, and never found anyone who met our extremely high standards. We hired My Girl Friday to help and every candidate they sent was incredible! We hired one of them and have been incredibly pleased.
This agency takes all of the guess work out of finding a nanny. Austin (the owner) provides a personalized experience for each new set of parents by getting to know them and then finding them the perfect nanny. Her agency took care of background checks, references, and setting up interviews. Any time weve had a need for coverage, she is there to provide a back up - an ABSOLUTE must for a two physician family like ours with no family in town. Everyone we work with uses this agency and the experience across the board has been phenomenal. I cant say enough good things about Austin and her agency!
I have had the wonderful pleasure of working both for and with My Girl Friday. As a former nanny myself, I appreciate the caring, compassionate, and reasonable way this company works with the nannies. My Girl Friday welcomes the nannies in as family, offering wonderful opportunities such as company photo shoots and events. Working with My Girl Friday has given me an even greater respect for the individualized attention the owner and staff show the families when placing such a delicate position. With this company you a guaranteed to receive personal attention and exceptional care.
I have been a nanny and an NcS for over 16 years and worked with a Dozen agencies across the country . As a new born care specialist I am very picky about who I work with and I want a positive experience. My Girl Friday was such a positive experience for me, I can’t recommend them enough. They are available every step of the way! They take time to meet and get to know both the Nanny and the family before the Interview process. By getting to know both parties they are able to help find a “ perfect fit” They are available for you even outside of Business hours during your interview process. Austin is very positive and encouraging always! She helped me to find my dream job! I hope to have my job for many years to come, but when I am in the job search My Girl Friday will be my first call!
Its been a wonderful experience utilizing My Girl Friday to secure reliable, polite & professional assistance for our home. I highly recommend My Girl Friday and fully endorse their vetting process!
My Girl Friday is literally the BEST company to work for, ever. As a nanny, you never go without work and the families are always a joy to work for. Thought and consideration is always taken and research is always done to find a great fit and fun working environment for YOU (the nanny). My experience working with under this agency has been nothing but beneficial and the staff do not only treat you as the awesome employee you are but there is a real sense of sisterhood that I would recommend for absolutely anyone. Coming up on a year since I first became apart of the agency I have had nothing but greater and greater opportunities come my way. Thanks, My Girl Friday!!
Due to a hectic work schedule (I travel 90% of the time), I found myself in need of a personal assistant or household employee, who could help with things in my base location of Raleigh, NC. My Girl Friday sent me four candidates, all of whom seemed more than qualified to help me. I hired the candidate I found to be the most qualified and experienced, and have been astounded by how helpful she is. Ive also used this business for last minute dinner reservations on busy holidays, and maid service referrals. Money well spent.
My Girl Friday is amazing and simply *the* best in the business! Her vetting process is thorough and customer service is second to none. The peace of mind that comes with leaving your child with someone you trust as much as yourself is priceless. I highly recommend them for your families childcare needs!
My wife and I are a Doctor-Doctor couple. Our busy lives make reliable, high quality child care incredibly important. My Girl Friday provided us with an excellent nanny who perfectly meets our families needs. Our nanny keeps our house together. She has never been late or called in sick. She takes phenomenal care of our infant.In addition to finding a superb nanny, the floater service lets us have total peace of mind that we will never have to cancel clinics and even lets us go on the occasional date!Simply put, they are worth every penny and the ongoing services makes them a downright bargain.
My Girl Friday is an awesome nanny placement agency. Austin did a great job with understanding my particular needs and provided a top notch placement. As a single father of 3 active boys, this service is absolutely necessary. Everyone at My Girl Friday provides excellent personal service and I know they will always be there to have my familys back with any need that comes up. Thanks MGF!
Definitely a case of buyer beware. Never pay upfront for services BEFORE theyre delivered. We were told that there was a partial refund policy if company could not find us a babysitter. Said company never found us a babysitter and we were forced to place our children in daycare resulting in one of us having to take 2 days PTO due to the short nature of finding and enrolling. Of course, the company went dark when we attempted to exercise the refund policy. Again, it was a partial refund and we were fine with that. Very bad experience. I would not recommend or use again. Stay far far away from this company. We learned our lesson the hard way, please dont fall victim to them either! I would of written this review sooner but our lives got flipped upside due to this company and Im just now getting things back together.
We use My Girl Friday to nanny our kids during occasional night outs. The nanny they send, Robin, is exceptional. We highly recommend this agency to any family looking for a full time nanny placement in their home or just an occasional reliable sitter through their floaters system.
We used My Girl Friday to staff for our company Blue Plover in the Raleigh/Durham area. We have been very pleased at the quality of people they have found for us. I also know a family in the Raleigh area that is friends with my brother and his family. They used My Girl Friday to find a nanny for their family. I have heard nothing but good things from them about the service they provide. I have already recommended them to friends and clients that have children and businesses in the Triangle and will continue to do so. Thanks again!
Ive been a nanny for over 10 years and after my most recent position ended I was set up with a new AMAZING family within weeks! Margaret even made sure I could fill in for another family In between jobs to keep my salary the same until the new job began! I Love The new family Im with and so thankful to My Girl Friday for connecting us!
I am incredibly disappointed in how many opportunities I gave My Girl Friday to place me; I wasnt treated properly and there has been significant communication issues on this agencys part.A complete disregard has been shown and there are no signs of improvement; An initiative to truly place me or communicate with me regarding families I was well suited for or positions I expressed interest in was completely disregarded.I found My Girl Friday when I first moved to Raleigh and was super excited as Ive worked in major cities as a nanny and had no issues with other agencies and heard nothing but good news about MGF.LeAnne was my original point of contact who stopped communicating about opportunities.Then Katherine who said she would get back to me but never did even after I expressed interest in positions that I was confident would suit me.And the owner Margaret who via email expressed concern regarding my experience with My Girl Friday and wanted to chat with me over the phone but when I offered times I was available (and received confirmation from her about chatting) I received no call and havent heard from this agency since.I am super disappointed and a number of families mention this agency to me and encourage me to check it out; I then have to follow up with what my experience has been and that is a reflection of this agency and who they choose to prioritize and the discriminatory practices that are in place.Raleigh deserves better and the nannys that move here with diverse cultural backgrounds, lifestyles, educational attainment, and special interests would be better off on their own than to seek out the services of this agency.Sincerely,Whitney Bell
My Girl Friday follows the lead of its owner, Austin. Im not sure Ive ever met someone with a larger personality that makes all feel welcome. Finding someone to watch your children who isnt you or a trusted family member is daunting. Austin takes those fears away, walking you through the process of how she finds qualified men and women to care for your children. The process is smooth and the vetting process she undertakes is encouraging for people who want to make sure they are finding the right person to care for their children. Bottom line-if you need to find someone to care for your children your fears wil be eased of you hire My Girl Friday to do the hard work.
Do your homework to make sure you’re actually getting why you pay for.
My Girl Friday has been an amazing partner for my family. I can recommend them with the highest confidence.My wife and I were in a serious bind, and MGF came through for us—in many big ways.*The team responded to our (Im sure what seemed like totally stressed-out) emails almost immediately—even on the weekends. They also hopped on the phone—again, even on the weekends—to help us create a path forward.*The team seemingly was always one step ahead of whatever questions wed ask; its almost like they knew what was coming. We figured they mustve done this before. 😉*MGF truly listens to your needs. Your familys needs are not falling on deaf ears.*Perhaps most importantly, MGF very quickly found our family an amazing nanny, someone we immediately knew we could embrace as part of our family.The team at MGF are true professionals in their craft. Nothing is more important to our family than the well being and care of our children. And I can genuinely say, without any hesitation, MGF has true customer champions in us. We love that they stand shoulder to shoulder with us. True partners.Go ahead and partner with MGF; youll be so very glad you did. 👍
Working for My Girl Friday has been everything I could ever hope for, and more, as a nanny! Ive met so many wonderful families while working as a floater! I also think its really great that MGF has floaters- I can tell what a difference it makes for the parents knowing that they will always have back up care. It makes me feel good to be able to help out. I never could have imagined being so thrilled to work with an agency! I would highly recommend MGF to both parents and other nannies!
A close friend, and happy client, referred me to MGF a few months ago when l was in the market for a new nanny and I’m so thankful for the relationship we’ve formed with Austin and My Girl Friday.From the beginning, Austin and team made an effort to get to know our family, to understand our lifestyle and the things that are important to us. The team ensured that we were comfortable with the selection process and agreement terms - it was a very fluid process that felt more like a partnership, which I appreciated. Thorough background and reference checks are performed - the one year guarantee and the on-call service (i.e. your primary nanny is sick, has family emergency, etc) is second to none.What continues to impress me most, is that the MGF leadership team is able to thoughtfully balance the interests and well being of both client families and caregivers without compromise.We’ve had a wonderful experience with Austin and her team and we continue to recommend My Girl Friday to family, friends and collegues for on-call and long term nannies.
MGF defines what its like to work with a placement agency. So professional and the result was more than we could have ever dreamed! I dont know how they do it but I dont care cause I have them to do it! Thanks, guys!
The absolute best nanny service around RTP! We love Austin her services and everything about it. We signed papers with an au pair and canceled that since we didnt like the live in part. This is the best with consistency - great nannies - experience - mature sitters! Call me as a referral anytime!
Weve gone through My Girl Friday for the last few nannies weve had and have been thrilled with the care and commitment the agency has had with us. Recently, our needs changed and MGF ran another great placement for us. Before that, our wonderful nanny moved to Texas. My wife and I are both doctors in Raleigh and as you can imagine, our household is a busy one. Having loving, responsible, reliable nannies is very much needed in our home and professions. Not only are the nannies great, but the company takes great care in getting to know them. Our boys love them and so do we.The agency stands by their placements and offers the longest guarantee in this area. From a value perspective, we admire this. Always nice to see a company stand by their commitment to their clients.Prior to finding MGF we had used some of the other agencies in the area. We have found that MGF is the most diligent about reference checking the candidates they send us. We know this from experience, as we’ve had former nannies placed with other agencies without so much as a call or email to us for a reference check! MGF also has a deep pool of floaters should our full time nanny be unable to work, and has the longest guarantee we’ve encountered - 1 full year. We recommend this agency to all of our friends and colleagues and will continue to use MGF for all of our nanny needs!!!
Working with My Girl Friday has been the most rewarding and calming job hunting experience. Austin takes so much time to get to know her clients AND her nannies in order to set up the perfect match. I have had many negative experiences in the past when going into a familys home to care for their children, because the interview process was all one-sided. The family got to know all about me, my job history, my experience, my background check, and all I got from them is their names and the names and ages of their kids. I never really knew what I was getting into until AFTER Id been hired, and only then did I realize why the family needed a new nanny--because they had run 3 or 4 off within just a few months before they hired me! With My Girl Friday, I can walk into an interview with the assurance that the family has been researched, interviewed, and vetted just as much as I have, AND that Austin is always available for me to call with any questions or concerns. Now if I have problems with the family Im working for, I dont have to deal with the awkward, passive-aggressive response from the family--I can just call Austin, explain my problem, and she works with me and the family to solve the issue with no hard feelings. You cant get this kind of job security anywhere else in the nanny business! If there was a way to give My Girl Friday 10 stars, I totally would!
I am absolutely blown away by how amazing My Girl Friday has been! I met the owner at a networking event, and at the time had left full-time nannying to pursue a career in finance, but wanted to get back to my passion. I was hesitant about agencies because the few I had researched didnt seem to be focused on advocating for the nanny. I had heard good things about MGF though, and upon meeting Austin, I knew this was completely different than the rest. They are truly in a league of their own, from the calibur of families in the network, to the way nannies can count on them. She immediately treated me like a friend and valued member of her network, and focused on finding the perfect fit that would result in long-term happiness for both parties. She didnt just push a family on me to fill a spot, or vice versa. This agency honesty only takes on amazing families, and while I can say that each family I interviewed with was great, my nanny family is truly a career homerun! I dont feel like I have a job because when you do something you love, it doesnt feel like work at all. The amount of time that the team invested into finding a great match was unbelievable and their attention to detail was uncanny. Countless times, Austin thought of important things I was seeking in a family that I myself would forget I needed. I feel so incredibly lucky to partner with an agency that cares such a great deal about the families AND the nannies! I have an incredible family and little one in my care, but I feel confident that if any problem ever arises, I can trust the agency to come to a solution that benefits everyone. Im so thankful to be a part of the MGF family! I encourage all nannies who want to broaden their horizons or find a new family to work with to check them out! You wont regret it!!
Such an awesome agency! I highly recommend them!!!
I couldn’t say enough great things about My Girl Friday, Austin Macfarlane (the business owner), and our experience with the service. My husband and I have two wonderful, but very active, small boys and demanding jobs. We heavily rely on our nanny to not only care for our boys but also to keep our house in working order. Finding the perfect fit is a daunting task, but Austin and MGF made the process so easy, finding us top-notch candidates, and ultimately, an amazing nanny who we completely trust, is wonderful to be around, and is well-loved by our whole family! MGF’s service didn’t stop at finding us the perfect nanny, as Austin also connected us with some fantastic floaters for back-up and weekend care who my boys adore. The attention to detail, the amazing sense of what each family needs, and the huge network of very talented nannies sets MGF’s business apart from all the other services we have used in the past. I would highly recommend MGF!
Avoid like plague...