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XceedIT, Inc.
555 Fayetteville St #201, Raleigh, NC 27601, United States
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XceedIT, Inc.

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Review №1

XceedIT was able to troubleshoot and solve issues I was having with a secure browser that the secure browser companys own technical support could not accomplish. Highly recommend and make them your first call!

Ga
Review №2

Michael Bishop is amazing! I was having an on-going issue that kept popping up after hours that was keeping me from meeting a deadline and I was pretty frustrated. I assumed that I would be waiting to get a call back during business hours, but he called me back right away and helped fix my issue quickly, allowing me to get back to work and meet my deadlines. And he was incredibly patient and kind about my frustration with the situation. No matter the issue, he is always a pleasure to work with. He works diligently to solve the problem and always puts the client at ease.

Ra
Review №3

Matthew fixed my issue in under 10 min. Was very professional and explained the issue to me in terms I could understand. Every time I have to deal with Matthew he is exceptional and very professional!!

Ra
Review №4

We have been using XceedIT for about a year now, mostly as an Office 365 reseller and infrequent Microsoft tech support. Recently, they helped us with a server migration from Windows Server 2008 R2 to Server 2019. I stood up the base system, then Matthew migrated the different roles (AD, DNS, DHCP, IIS, NFS) without us even noticing.There was clear communication on the scope of the project, success criteria, and timeline. They came in right under the projected hours, which is a testament to their grasp of the project work. Michael and team are always friendly, eager to help, and provide quality solutions.

Ca
Review №5

Michael Bishop just helped us move all of our email services over last night. Did a great job and jumped right on a call with me this morning to work out a few kinks. Great service!

Ca
Review №6

Sean assisted today in updating my computer to O365 and archiving previous emails. Though it was Friday the 13th, he did a great job and prior to closing the session he ensured that each component worked without a glitch. Great job.

La
Review №7

VERY responsive. Never have any trouble.

EZ
Review №8

These guys are Johnny on the Spot! We recently launched our new website and XceedIt was/is there to fix any tweaks we may need. Though we had a few items to correct, the end product is very professional and came together in a timely fashion.

An
Review №9

Everyone at XceedIT have been extremely helpful whenever I have an IT issue. They are prompt, very friendly and very knowledgeable. They will stay on the issue until it is resolved. I highly recommend them, especially to all small businesses without an internal IT department.

Ra
Review №10

They are very good and helpful. They know their stuff.

Bo
Review №11

We just started with XceedIT and I’ve already had to lean on Tech Support twice. I’m very happy with both results. The response was quick and I was given status updates through the entire process. Brian was even able to set up a feature that our former IT firm was unable to accomplish. Totally pleased with the entire experience!

Wa
Review №12

Exceptional customer service! I was pleased how fast we were able to get serviced. Technician (Michael B) arrived promptly and was able to exceed our expectations. We highly recommend XceedIT to anyone needing good, honest and prompt IT service! We felt well taken care of and technician was mindful of the amount of time he spend to have our issue resolved. All this for a very reasonable fee!

Ni
Review №13

Sean O’Brien is a pleasure to work with and has been a great help in keeping things working smoothly for us all at Huntley Design Build. XceedIT rocks!

Ti
Review №14

I continue to be impressed with the skill, quick response, helpfulness, knowledge and patience of Exceed IT. They will continue to be where I go I for help with business IT needs.

As
Review №15

Called to check on questions quickly. Were very helpful and friendly. Made sure I knew how to duplicate the process were I to run into the same problem in the future. Gave me follow up contact information and made sure I knew how to get support in the future so that the process would be quicker and smoother. Most importantly, Michael Bishop, the support person I spoke with, really knew his stuff. He worked quickly and efficiently and made me feel like he knew what he was doing and knew his product better than me which is what I want from a support person but rarely get. He validated my concerns even if the problem didnt duplicate for him. Thank you.

An
Review №16

The XceedIT team has always been prompt in addressing our IT issues. They are very knowledgeable and professional. I am glad we found them!

Bo
Review №17

Michael Bishop promptly replied to my request for help in resolving an issue with my company computer. He proceeded to not only completely and thoroughly resolve the issue, but followed up with me personally in a telephone conversation to explain the situation and provided information to prevent future s of a similar nature. Thanks, Michael!

Mi
Review №18

We have been using this company for year and they have been so easy to work with. Highly recommend!

Ci
Review №19

We have just hit our one year anniversary for working with XceedIT and we couldn’t be happier!! Since the beginning, they have provided competent, professional, high quality service for our many and varied medical office IT needs. No problem is too big or too small. Their friendliness and customer service is also consistently 5-star!Sean O’Brien is the best! He is highly skilled, always responsive, and has never failed to find resolution to any issue we bring to him. Michael Bishop is an amazing resource with tech knowledge and he has helped our team move forward with our utilization of Teams App, Sharepoint, and other needed programs to increase our office efficiency.XceedIT is an incredible team and we recommend them to anyone who may be looking for a true partner in meeting your office IT needs.

10
Review №20

XceedIT did an outstanding job migrating our 300+ email accounts to 365. Every step was seamless and they delivered excellent customer service to users of every level of technical ability within our organization. We have been extremely pleased with their performance and highly recommend them for IT services and support.

Ga
Review №21

I wanted to say that Michael and others at XceedIT are very personable and helpful immediately helping me with my problem. They helped resolved the issue in a timely and professional manner

Ke
Review №22

Mike and team did an email migration to MS Exchange for us, and were totally capable, handled all our follow-up requests, and were very professional. We were 100% confident that all data would be preserved. We were in the hands of true professionals.

Jo
Review №23

Mike is the best! He is Xceedingly knowledgeable and quick to provide support.

Gu
Review №24

I need assistance with a new user setup. John responded immediately and helped me set it up. it was superfast... Thanks guys...We hired XceedIT for our small office transition from SBS 2011 to Enterprise 2016 and Office 365. Michael, Matthew, and Roby provided top class service. They are prompt and courteous and have good understanding of intricacies of office network and email setups. Even though our office is not that big, we feel they pay same attention to us as any other big client. Highly recommend them for office network setups etc.

Ma
Review №25

Extremely quick, courteous, and helpful folks! Highly recommended.

Sh
Review №26

XceedIT, Inc. is the BEST!! Seanis our hero! Fast service and greatresults!

Re
Review №27

Responsive and helpful, including for off-hours emergencies! We have been pleased since switching to XceedIT a year ago.

jR
Review №28

Mike Bishop was very helpful, thorough and timely in resolving my issue. I would recommend without a hesitation upon this experience.

Li
Review №29

When we shut our doors a year and a half ago XceedIT, Inc. provided our clients with support for their website, and managed IT, needs. They did a great job and made the transition for our clients smooth and manageable. Thank you for everything you have done for us, we couldnt have made this move without you.

Ja
Review №30

I have been a client of XceedIT for over a year now and I cannot say enough good things about this company. They are an honest and ethical company that talks to us not at us. Some of my team are not the most computer literate and they are always pleased with how their service call goes with Xceed. Unfortunately I do not know the name of every employee but I will say Michael, Sean & Brian are always great to interact with. I strongly reccomend this company to do business with.

Ka
Review №31

Thank you Sean for the help today. He kept looking for an answer until he found it!! Great Work.

An
Review №32

Quick to respond when needing help or if you have a question. Gets to the issue of your problem. Hard working to get your problem resolved!

Ev
Review №33

Finally! A tech support company that really does what it says its going to do! Highly recommend. Sean is the man. Stop looking and call XceedIT.

R
Review №34

Michael did a great job transitioning our company to office 365. The transition was incredibly smooth and Michael was very quick to assist in the few hiccups along the way!

El
Review №35

We hired Xceed IT, Inc. for our Office 365 Migration and it was the best choice we could have made! Michael Bishop has been so responsive from our initial inquiry and really helped us understand the process, where we were going and how we were going to get there. He made us feel very excited about the process and comfortable with his teams skills to help us with this big and slightly scary change for our almost 40 users. Enter Matthew Lenior, who is also amazing. He is also very responsive, knowledgable, helpful and patient. He, Michael, and their team communicated with our team many times clearly to get them on board. After the migration, anytime one of our staff needed the support of XceedIT, Inc. They were SO fast and so helpful! Also, just really nice people to work with :) We highly recommend them to anyone looking to take the leap for your company, large or small. We cant wait to work with them on our next project!

Te
Review №36

Michael did a great job of researching and recommending a replacement server, and working with ur schedule to get the new server installed with limited down time. XceedIT and Michael continue to meet or exceed our expectations. Thanks for keeping us up and running!

Ca
Review №37

I have spent 5 hours trying to resolve a technical issue with a Microsoft product and have spoken to so many people. Every time I spoke with someone live I would get transferred to someone elses voicemail. Finally I looked for a Microsoft support company online. I spoke to 4 companies authorized to deal with Microsoft products. All 4 of those all directed me to someones voicemail or took a message. When I finally reached out to XceedIT, I was immediately helped and my issue immediately worked on and resolved! I was so impressed! My problem proved to be really difficult but I was not passed on to the next voicemail with this company. THANK YOU! I will never go anywhere else for tech support again!

Mi
Review №38

Sean at XceedIT is absolutely amazing. He is always there when we inevitably break something and have no idea how to fix it. Would highly recommend these guys!

Ch
Review №39

Fast support from Michael Bishop every time I call.

Cy
Review №40

I am the owner of a small IT company with a client whose needs are outgrowing my ability to meet them. When an IT project came up that I knew would be better handled by a larger company, it was very important to me to find a company that would take as good care of my customer as I would. Michael Bishop at XeedIT did just that. He and his team at XeedIT did an incredibly professional job on the project and their communication with me and with my customer made the whole process seamless. Not only are they excellent at what they do, but their care for the customer is among the best Ive ever experience in my profession. I will absolutely be using them again! Cyberscapes Systems

Fa
Review №41

Quick response to annoying pop ups!

Hu
Review №42

Sean was extremely helpful and Patient with my on boarding set up. I look forward to working with him in the future.

Ra
Review №43

CTS is always available when we need them! They have provided our IT support for several years and I dont know what we would do without them. You cant go wrong with CTS Managed Services!

Ah
Review №44

Great service and great support, Thank you John Placko.

Br
Review №45

Thanks to the IT service from CTS, the entire burden of IT support is off my shoulders, and I dont have to worry about downtime or security. Now we get regular updates, virus protection, system cleaned up, and backups. CTS helped speed up our network, our computers run better, and we dont have the annoying problems that we always had in the past.

De
Review №46

Mike was great!!! Explained problem and he took care of it immediately.

A
Review №47

Our company has partnered with XceedIT for 4 years. Our most recent interaction was a complete switch of our phone system to XceedITs managed voice.I was reluctant at first to switch as our current phone system operated fine and I was fearful of the new system not having the sound quality or providing us the phone functions our company needed. However, the pricing of the current system forced us to purse other phone options.I have to admit I am very happy not only with the phone functions but also the quality of the equipment installed and the voice sound quality. What I really was pleased with was the absolute seamless transition in switching from one system to the other. The switch over came with no down phone time at all. No caller to our company even knew we changed - zero interruption in phone service. The only noticeable change our employees even noticed was a new phone was placed on their desk which began working as soon as it was plugged in.I recommend XceedIT for all your IT needs and strongly can recommend the managed voice they offer.

Ke
Review №48

I appreciate the support XceedIT provided when I was having an issue. They were polite and friendly taking care of my problem quickly.

Ma
Review №49

Mike Bishop helped me yet again - in spite of dealing with another issue and with a full meeting schedule today. What more can I say? If I were an IT company, Id poach him away in a nanosecond.

To
Review №50

CTS is a great company! Ive been using their service for months with no problems. I can access my files anywhere with their Briefcase feature. Sum it all up, CTS and LiveStorage is excellent!

Da
Review №51

Before CTS, we had someone supporting our IT that did an ok job, but he wasnt always available when we need him. He had so many projects that we had to wait until he was available. Thats okay if we dont have an emergency, but when a server is down, I n

Le
Review №52

Not only did CTS fix a number of issues, but they also set up a network monitoring service and remote backup. We always did onsite backups which didnt protect us from disasters and hardware problems in the office. We also decided to take advantage of the

Su
Review №53

Got me working!

Information
4 Photos
53 Comments
5 Rating
  • Address:555 Fayetteville St #201, Raleigh, NC 27601, United States
  • Site:https://xceedit.com/
  • Phone:+1 919-518-9558
Categories
  • Computer consultant
  • Computer support and services
  • Computer networking center
  • Computer repair service
  • Computer security service
  • Telecommunications service provider
  • Web hosting company
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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