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LightWire, Inc.
1053 E Whitaker Mill Rd, Raleigh, NC 27604, United States
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LightWire, Inc.

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Cl
Review №1

Highly recommend! Lightwire Inc. has provided consistent, quality service to us for the last several years. Their quick response times along with their systems in place stands out amongst other vendors. They take all of the frustration out of IT.

Ke
Review №2

Mandy Owen and Lightwire are amazing. I have worked with both for many, many years. Their level of integrity and professionalism are unmatched in today’s IT world. Mandy is extremely knowledgeable and knows her craft. She thinks outside-the-box and helps her clients formulate solutions that are unique to them. Mandy takes her client relationships to heart. Using her vast networking skills, she provides clients with impeccable referrals for all their business needs. I would encourage you to have a conversation with Mandy before you make any IT decisions. You will be in good hands.

Wa
Review №3

Josh just helped us out in a BIG way. Literally spent hours over the previous few days working with our service provider to solve what should have been a simple issue and they eventually just shrugged their shoulders and walked away with no solution. In steps Josh & Lightwire... He fixes the problem in literally 90 seconds through a remote session. You guys are awesome. Thank you!

Ka
Review №4

We have used LightWire several times now when lightning has fried our motherboard. They have always responded quickly and being a business that is very important. The techs are knowledgeable and very friendly. I very HIGHLY recommend them.KarenCardinal Self Storage, Raleigh

Ja
Review №5

LightWire is the BEST! Top-Level customer service, quick, responsive, and knowledgeable. They have been great to work with thus far, and I recommend them to everyone! Wonderful staff and masters of their craft.

Ge
Review №6

Andrew Lindsey is amazing. He has done an amazing job working with my company. He always delivers on time and makes my experience painless. I highly recommend LightWire and their highly trained technicians!

Ed
Review №7

Absolutely top-shelf counsel, design, execution, and delivery. I cant say enough about the service. LightWire made our IT concerns moving into a new business location an absolute breeze. Everything worked perfectly from day one. Highly recommended!

Da
Review №8

Andrew and his team are fantastic. I would recommend them to anyone looking for a great technology company. Awesome work guys.

Ga
Review №9

We have grown our business with Bob and Wes for well over 15 years now. The team at Lightwire has always handled our account (phones and computers) in a professional and timely manner. They understand that time is money and have always helped us in a hurry when it was needed. We do, and will continue to recommend them to any business associates we have.

Fi
Review №10

Great group of guys. Friendly/personable and very competent. Provide prompt services, fast turnaround and always follow up to ensure their work maintains the quality they expect. Prices are fair, too.

An
Review №11

I have been using Lightwire for 2 years and it has always been a wonderful experience. They are very quick to come out and fix any problems we have and all of their technicians are very knowledgeable about any issues that arise and handle them quickly and very professionally! I expect a long term relationship with this company!

Al
Review №12

I have worked with Andrew and Lightwire for a couple of years. They do a great job. Andrew is extremely trustworthy and always looking to help my business thrive.

De
Review №13

LightWire has saved the day in our office, faster computers and much less down time...we love the ability to handle things by remote. When time equates to money we cant afford to have down time...their years of experience has proven invaluable Thanks to the entire team!

Co
Review №14

We have used Lightwire for everything IT related for over 10 years. Theyve done jobs both big and small, personal and professional, and I am always happy with their work. Bob and Wes (and their team) are prompt, friendly, knowledgeable, and professional. We wouldnt dream of using anyone else!

Sa
Review №15

Lightwire have the best technicians that make a awesome job.

Ed
Review №16

I have worked with Lightwire for over 15 years. They have been my go-to source for all things IT at home, on the road, and in the office. Great folks to work with. They do things right the first time, every time. Cant recommend them enough.

Ga
Review №17

I have worked with Bob and Wes and their whole crew it seems over the past 10 years; all I will say about them is that are fast, efficient, and knowledgeable when it comes to anything IT. Same day response, same day solution! And, their rates are in-line with industry!If you have an IT need, I would encourage you to call Bob or Wes and let them help you. As the owner of 2 companies, without a dedicated IT team (well, LightWire is my team), they are a godsend.Gavin Densmore

Al
Review №18

Lightwire, Inc. always offers prompt and professional service. Their ability to troubleshoot any issues that arise is critical to our 24/7 operation.

Me
Review №19

I had the most unprofessional experience of my 20 year career with LightWire. On Friday, I had a discussion with Wes regarding some billing issues and discrepancies (e.g. being billed for an hour when only 30 minutes of service were performed and learning for the first time in the 5 months that we have worked with them that there is a 30 minute minimum). At noon on Friday, I had a discussion with Bob who asked me to give him until Monday to discuss a better structure moving forward. Both Bob and Wes assured me that there would be no changes until we had a complete transition plan in place. Instead, Carson disconnected our emails on Monday morning with no warning leaving us scrambling to get service in place. I truly am in disbelief at the retribution they displayed when their billing practices were questioned.

Le
Review №20

Lightwire has been our IT and Phone system support for over seven years. We rely on them to keep our systems up so we can continue to provide prompt services to our clients. Regardless if it is hardware, internet or software one call to Lightwire gets a quick response and we’re back up and running. There new systems monitoring services allow them to see issues coming before we are aware of a potential problem

No
Review №21

Lightwire has been our IT partner for over 10 years. We have added locations, updated entire systems and grown our business as a direct result of the incredible support we have received from Bob, Wes and the entire Lightwire team. From the every day needs of systems functioning well, to complete hardware set up and transitions, Lightwire has all bases covered for us. Lightwire knows our needs and is forward thinking in their approach, ensuring we are prepared for whatever changes are coming our way. I depend on Lightwire for smooth and seamless operations and they deliver 110% of the time!

Ch
Review №22

Stay away from these people at all cost avoid

Information
2 Photos
22 Comments
4.7 Rating
  • Address:1053 E Whitaker Mill Rd, Raleigh, NC 27604, United States
  • Site:https://lightwireinc.com/
  • Phone:+1 919-836-1255
Categories
  • Computer consultant
  • Cable company
  • Computer security service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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