The owner of Sound Profiles did an audio video rough in for me back in late August of 2019, which was to include, HDMI, Ethernet, and speaker wires, which he completed and I paid for these services. He was supposed to come back at a later date when the room was finished to install/hang LCD TV, and connect the existing system he had sold me at a previous house. After attempting to arrange the follow up visit several times he had one of his employees contact me to do the work, on the side, which was OK with me....or at least I thought should be fine. The young man did hang the TV and connect most of the equipment, but he didnt terminate the Ethernet connection from my modem to my receiver, so part of my system is not functional. I have tried contacting both parties multiple times without resolution

I called this people to come and fix my house speakers which they instilled in a brand new house and its not working already!! I had warranty on it,the first time I called them they said they will get back to me..Its been like 2 months now..They dont pick or even have courtesy to call back..I have left several voice messages..Sometimes they pick and when they hear my voice, hang up on me!! Shame on you guys!!Please developers..Stay away from this people!!Am not going to leave this matter,I will follow it with BBB!!Thats being very disrespectful to you customer and its not acceptable!!!