Sergio was great throughout the whole process. I started with an online inquiry and he escalated to a purchase !!! Sergio handled the deal with professionalism, integrity and made the process of buying the car easy and went over all the technical features of the car. He had an excellent knowledge of the product. Sergio also explained all the paperwork in detail and in a way that was easy to understand. He went over and above to answer all questions and make sure that I was happy and comfortable with the transaction. I recommend this dealership without reservation! If I could give more then 5 stars I would, Always professional, sales and service team.
All I can say is that I had an enjoyable experience at this dealership. Sergio worked with my wife and myself to get the best possible deal. We are extremely satisfied with our purchase and would recommend anyone looking for a used car to head on over there.
Anton took care of my wife and I today while buying our new Subaru, we were honestly dreading the process as it could be stressful, but Anton made the process smooth and not stressful at all and was not looking to take advantage of us. Very glad he is the person we first talked to when we walked in and would definitely recommend asking for him if you are coming to this location and want a stress free process
Nice cars priced right and great people to deal with. I flew in from SC to buy a car here and I can tell you the experience was flawless. Anton was a pleasure to work with and took care of me from start to finish. He was prompt, efficient, and courteous from time he first answered the phone until I picked up the car and beyond.What more can you ask for???
What an amazing person! The sale was very quick and seem less. Great customer service and will recommend
Big shoutout to Roman and Anthony. They hooked me up with the exact vehicle I wanted and made the process extremely easy. I will definitely be back!
I am very grateful to Mr.Sergio‘s introduction and patient explanation for my car purchase this time. It is of great help to my car purchase.
I am extremely impressed with this place. I dealt with a salesman named Anton. He was very professional and not pushy in any way and very honest. I will for sure recommend this place to my friends and family!!
Wonderful sales team... literally the fastest car buying experience that my husband and I have ever had.. spent a total of 2 hours tops even with a test drive.
Arthur Hawk was excellent.Answered all my questions and was a fine gentleman
After being frustrated with multiple dealerships for dishonest pricing and tricky sales people, I found that BM Motor Cars has one of the best collections in high performance cars what I was looking for! They were transparent with pricing and Anton was very nice to work with. I am very happy with my immaculate Audi S6! The best thing is their sales people dont disown the customer even after the sale is complete! Anton helped me to get a cosmetic issue fixed a week after the sale was closed! Ill definitely recommend him and the dealership to anyone and will come back for my next car! Thank you Anton and BM Motor Cars! You guys are awesome!
Excellent service. Ask for Anton K. Is there such thing as an honest car salesman? I’m not sure, but Anton comes in pretty close. I traded in my vehicle for another one, and the key thing is that he didn’t try to low-ball me. It was no-frills and clear cut deal. One thing that everybody dreads when going to a dealership is the constant sales tactics and having to deal with all the ‘extras’ that are offered. Not here. I was in and out with my vehicle at hand within a couple of hours. He was accommodating and patient with the process- and even though there were a couple of snags on my end, we stayed the course, and we were able to accomplish the task. I traveled about an hour out to get to this dealership, but it was worth the trek. All the other ancillary staff were courteous and hospitable. 10/10 would definitely recommend. If in the Rahway area and looking trade in, come to BM Motors, and ask for Anton. You will appreciate his equitable service. I sure did!
An amazing experience! I found the perfect vehicle online and decided to come in the next day to look at it. As soon as I got there, we test drove the vehicle and it was great. An hour later it was mine!
Excellent service, Exceptional shopping experience. Just like family, very warm and friendly. Oren was my sales person, thorough and very focused with a great sense of humor. The whole team was great. six stars!!
My best car shopping experience yet. The staff was excellent to work with. Very professional team and facility with a great taste in QUALITY cars.
Sergio made our car buying process smooth and easy. I live out of state and we were able to do everything by phone or online. No hassle. Highly recommend Sergio for a non stressful car buying experience
BM Motors has a wide selection of used cars. They had the car I was interested in and had rave reviews. I had to check them out. I was fortunate enough to have Anton as my sales rep. As a first time car purchaser, it was a joy to handle business with him. This was a new experience for me and he made it as smooth and painless as possible. Even after the purchase, he continues to provide excellent customer service and answer all my questions. John, who also assisted in finalizing our contract was wonderful. They helped me get the best rate possible. I cannot say enough about the level of high quality service this dealership upholds to. I am impressed. I would highly recommend them to anyone I know.Edit: Post purchase customer service was lacking via phone/email. There was some resistance in shipping my license plates when it seems to be standard practice elsewhere. When they did send my plates, they didnt provide me tracking number like discussed. One week later, I found out it was delivered to the wrong address (incorrect address on the label). I had confirmed my address multiple times via email and phone. had to call Fedex myself to file a case since no one was getting back to me.
This was my second time buying a car at BM Motor. Using the same sales person, Mr Anton kerysenko was very direct and transparent with the information I needed about the car. Everything went smooth he gave me the best deal. Very pleased, with the service.
Highly efficient repair services! I left my car here to do oil change and tire rotation. Picked it up the same day after the service! Super fast and experienced team!
Purchased a 2016 BMW 435i x drive from BM Motors 30 Jun 2021 with a 90 day 3000 mile warranty. On the drive home to MO from NJ a drive train malfunction light came on just 5 hours after leaving the dealer. The vehicle only had approximately 22,000 miles. However the vehicle was diagnosed with a bad turbo. However, the fine print on the warranty states all repairs must be made at the dealership. So the bottom line is there warranty is worthless if you live out of state.
I bought a used car here that unfortunately had a broken rear strut. These folks bent over backwards to get me in immediately and replace it at no cost (which is what should be done, but of course not all dealers take care of their customers like this after the purchase...). Everyone all the way up to the service manager was extremely pleasant and helpful. Seriously- best service Ive ever received. I would definitely purchase a car here in the future after this experience.
EDIT: The sales manager Vlad worked closely with me to get the financing issue sorted out. Its too bad I was not able to hold onto the vehicle, but it could have become a much worse situation. Thanks to Vlad and the rest of the sales team, the problem was smoothly resolved.BEWARE THIS DEALERSHIP!! They sold me a car they did not own! Called me a month after I signed the contract to tell me theyre unable to register the car because they could not get the title. Even though I was upset I worked with them to return the car. They gave me a refund on the down payment, but theyre dragging their feet with paying off the financing which I am still being held responsible for! Moreover, the car is now being sold at another dealership, so now Im financed for a someone elses car!! Stay away!
It was so nice to walk into a used car place and get all the details up front. These guys are straight to the point with no bs.
Great service from start to finish. Kudos to Jessica and Amber for their help online! Got my new car easily and quickly.
Great selection of vehicles to choose from. Some nice imports available. Bought an Audi SQ5 got a good deal on it too. The salesperson who assisted me VAL was fantastic. Answered all of my questions and even got me some extras thrown in with my purchase. Went here originally to look at two completely different vehicles and wound up buying the SQ5 that same day. Very satisfied
This dealership is the best! They offer fair deals for financing and have a wide range of hiqh-quality cars. Highly recommended!
Great place to do business.Anton Kerusenko was very professional and was willing to work with me. Did his best to give me the best deal. Such pleasant transaction, it was a pleasure doing business with you. Thank you!
Went in to test drive a car and left out with a brand new luxurious vehicle. The service there is commendable. A very warm and welcoming place. This was my first time ever financing a car and in no way did I feel like I was taken advantage of or cheated. The staff was amazing and very welcoming, I think every single representative came and had a conversation with me even showed me around to cars of there liking. It felt more like a day at a car show rather then buying a car. The service made the experience so much less frightening. Sergio was my main representative and he was an amazing and welcoming guy. The manager was very generous with his numbers he worked with me and even beat the interest rate I came with not to mention warranty included. I am recommending every single one of my family friends and even strangers to purchase from here. They make me want to come in and purchase another car just cause the service was stellar, I was mentioning this car lot to everyone I came into contact with and then some. Lovely place I would definitely recommend, not to mention their amazing arsenal of custom spec cars.
Just left here with my new car. Anton Kerusenko is the one who helped me while I was there. I highly recommend if you’re looking for a vehicle to give them a call.
I was just a walk in client. I needed a car for my son when I went into the dealership meet with Mr Anton kerysenko, i was not sure that he would help me out because had no appointment but, Mr Kerysenko was so nice . I told him that i needed a BMW he showed me what they had . Besides, he gave me a very reasonable price. I was happy at the end of the day. Thank you.
Arthur was very nice, honest and trustworthy. He took me to test drive two cars and worked with me on the price for the one I wanted. He kept working till he got me a nice deal! Nice place.
Will definitely return for the next vehicle. It was worth my time to take the 45 minute commute each way 2 times. Thanks for a great car and experience!
I am grad that i found BM motor dealership. I live in the Brooklyn in ny. I was looking for a car that I wasn’t had any idea what Kind of car I want. I went to a dealer in Brooklyn area one staff told me that here the car are not you looking for, and he shot me this place. Thanks to him. I went to his website and just random choice a BMW 5 series, so after 1 hr some one contacted from BM motor. We went for some detail on the choosing car. And had an appointment for two days later. But the next day I wasn’t busy I gave them a call, then one dealer Anton kerusenko was answering my call, he was happy to show me what they have in stock. I drove over BM motor, when walk inside the store all staff have their smiles in their face, and were nice. When I met Anton, we were going over the car I pick in the website, he show me all the car fax and ect. But I wasn’t that interested in that car. He show me around all availability of the vehicles. I chose few cars, he was passion to went over all my choice cars, but none of them I was interested. But Anton still have his smile and professional how to threat his client. Then he show me this Land Rover Discovery. Everything’s match what I was looking. As I been buying so many cars in the passed most sale person will be felt annoyed and left me off. Anton is totally different from my experience. I been there with him just looking cars it took 2hrs for me to get the car that like .after my choosing car, He was passionate on doing all other paperwork and serving me at the time. I 100% recommended this dealership. And I got my car done the same day and can drive home. Look for Anton, when any one want their dream car. He is a great and professional person.
Anton was amazing as was the management. They helped out with quite a stressful situation with my trade-in where others turned me away. They maximized the equity on my turn in, helped out with providing BOTH first responder and military rebates on the vehicle, and helped me my monthly rates and APR low on a practically brand new vehicle. Anton thanks for everything, and for keeping things quick and to the bottom line.
Author Hawk is the man! Very professional, no gimmicks, straight to the point. Had me in and out in under 2 hours for my purchase. Highly recommend to any and everyone looking to buy a car. Definitely has a customer for life with me.
Anton was the best. Never been happierWith a dealership. Quick and easy..
I just purchased a 2016 BMW 535D from these guys my experience was amazing. Arthur, my sales guy was extremely professional and well articulated. He got me such a great deal on my car and he even went above and beyond to have a few extra things done to the car for me before I received it. His communication thorough out the entire process was exceptional. As a buyer its very important to me who I buy from and so far this dealership is worthy of my money anytime.Thanks again
This dealership scammed my daughter and sold her a vehicle that broke down while she was driving back to college on the turnpike.I had to pay 344.25 to tow her off the turnpike and get her to safety. I sent messages to the dealership and spoke to Vlad who is a poor business man about what happened and heade the statement that he hoped it wasnt the engine.I got a diagnostic test run on the vehicle and yes it involved the engine. Something that would not be noticed immediately. So this was a pre-existing issue that was not disclosed.My daughter is a college student and cannot get to work or school because of this.Stay away from this dealership
We bought a car from Arthur and we did everything remotely. That is very important especially at this difficult time. He went above and beyond and made the whole process of buying a car online smooth and easy. :) And Personally deliver the car to our doors. Fast, Easy and very convenient. We love our new car and strongly recommend to work with him.
Anton helped me back in March and got me into my dream car he helped me when nobody else would all of the stuff there are nice I have met almost all of the and they are All awesome it’s not just a work place they are a family thank you very very much I appreciate it
Amazing friendly environment. Everyone is really helpful and Im already on my second car I got from them. Thank you guys
I had a great salesperson who was super cool with the buying process and answered all my questions I had during and after buying my car. He was a great person to purchase a vehicle from. I will definitely be returning to this company.
Sergio made all possible to make my dream car purchase possible and smooth. All the staff I have met at BM Motos was very courteous, nice, and friendly. Highly recommend this place.
My husband and I just picked a 2018 Lexus CG 460. We love it! BM Motor Cars is always a top of the line dealership. Sales Agent Arthur Hawk did and awesome job!! My husband called to make an appointment, Arthur was waiting for us and he have everything ready. The process was quit and very professional. I would highly recommend Arthur at BM Motor Cars. We are extremely satisfied with the service. Thank you!!!
Today I was welcomed to an amazing team at BM Motors Cars and honestly I had an amazing experience there. Also I purchased my Vehicle and I am 100% satisfied of the outcome. Thank you Arthur and the sales team. I recommend choosing this dealership to anyone. Thank you Once Again!
My sales person, Arthur was amazing. He made the process of buying a car so simple, easy and quick. Arthur got the best deal for myself! This was the quickest I have ever purchased a car before! I will definitely come back for my next vehicle!
I bought my 2016 Escalade here and they are the best. I would recommend this place to everyone and you wont be disappointed.
At first, i was a bit skeptical about this, but as i walk in they have immediate service and hospitality, they have a variety of cars to choose from, but you should check on their website before expecting anything. I really want to thank arthur, he made my life easier, he handles everything, guides you through the steps, and knows what hes talking about if you ask me 10/10, ive went through multiple dealerships and its always a week for “this” or another day for “that”. But i walked out with the car same day. Thank you Bm motor
Great dealership, friendly staff, very clean and good variety of cars. The salesman Anthony was not pushy at all and we were even able to work down the price.
Great place ! Wonderful people. Anton was very polite and helpful. Showed him the car i was interested in and my budget he made it happened. Thank you ! I would Highly recommend this place for a car .
I bought a Range Rover Supercharged from Mike and Vlad here and I left very happy. The car was in great condition and I was very happy with my purchase. I even came out of state from MD because it was such a good deal. The process was easy and enjoyable.
This place is amazing and have lots of luxury cars. The sales professional who help me “Manan Verma” woow, he is humanly amazing. Manan helped me from start to finish in less than 2hrs. He did not have to rush the process or anything, he’s just naturally good at it. My Audi A7 is in prestige condition and Manan made sure it is exactly what I was looking for. Thanks to the staff also for their warm welcome. It was a very, VERY GOOD experience. Thank you.👍🏽
Big thanks to my man Sergio with BM Motor Cars and giving me the best deal, Im recommending this place to everyone who want to get best deal and excellent costumer service
Its been 10 weeks since I purchased a bmw 5 series from BM motors,the service at BM was great,but the car has alot of issues and the sales person has been hiding from me... Dont buy from them...
Anton kerusenko did a great job helping us with a purchase of Toyota Highlander
Jessica who’s the sales manager was by far very helpful and the only one I would work with.
Nice selection of vehicles, and great service. Thanks to Jon it was easy to get approval for financing. Highly recommend this team!
I bought a 2013 BMW series 3 and got an amazing deal with my sales guy Arthur. He is so professional and has great interpersonal skills. He took his time to find the perfect car for me. He is truly passionate about what he does and is dedicated to make sure you are not only satisfied but really enjoy and love your car. Thank you again I will be back for my next car!!!
Excellent Excellent Excellent.... They are the BEST!!! Juan who no longer work there was my salesman and made it happen. I recommend for anyone to get the BM Care Warranty whenever you purchase your vehicle because its just a very smart investment. I had about 2 minor things that needed to be addressed and they took care of it without incident. This was last year October 2020.In addition I did receive the best rate compared to another place I went to a week before who tried get me to pay 25% for a 2012 Mercedes Benz AMG where coming here Im paying 13.22% for a Black 2017 Hyundai Tuscon Night AWD (literally brand new - less than 29,000 miles on it) very very clean inside and out and it runs in EXCELLENT EXCELLENT EXCELLENT condition and its very very fast on the road and it goes from 0 to 60 in 5 seconds.John in financing was also excellent because he went thru all the paperwork step by step so no one can state there are any hidden surprises because you will know everything you need to know about the vehicle your going to purchase but its up to you as the consumer first to ask questions that you need to ask since you are the one purchasing the vehicle (your responsibility not theirs).I purchased another 2017 Hyundai Night in White AWD from another dealership one week later only because BM Motor Cars didnt have another one but if they did in White at the time it would have came from them. The other dealership was an actual Hyundai dealership who charged 22% and the only only reason why I purchased it from them is because my wife wanted it in the white version and they were the only ones at the time who actually had one in white in the entire tri-state area at the time.I gave the black one to my daughter.The point is BM Motor Cars is the BEST DEALERSHIP EVER!!! and I will recommend them to everyone.
Frankie in the service department is the best!He makes sure your vehicle is safe and has all the repairs needed. He goes out of way to complete the work as soon as possible, keeping you updated in the process. I’m very happy with his service and the great job everyone there does.
Bought from these guys and it was a great experience. They really look out for you and they bring a lot to the table. Friendly and professional guys working there, great deals on great cars
Auther worked on my purchase. He was very kind and know well about his product. He explained everything really well. I had to text him during week day and he gave all the information that I need to know. It was really great experience working with Auther. I totally recommend the dealer and Auther to my relatives! Thanks!
I wanted write few words, because buying process here was best and smoothest I ever had.. Arthur was our salesman and Im very happy that we got him to take care of us to close that deal. Arthur is very kind and energetic person, responsive and always got back to me with the answer when he didnt have it right away. If I have a next car to buy in the future, for sure first person who will I call would be him. Dealer itself, is also good place to buy a car as they have a lot of cars in stock and in very good shape, I bought my dream car Audi Q7 👍😁😉😀... vehicle is in very good condition and what is more Im impressed by pre-delivery inspection how much been done by service.Very, very recommend Arthur and dealer !!!
Anton is a highly professional and kindly walked us through the process of purchasing from out of state. It was worth our 3 hour drive to do business with Anton and BM Motors. We got a great deal and a fabulous Subaru in excellent condition.
I got my first used car from them and it runs smoothly without any major issues. I stop by for small repairs here and there and they always treat me with so much respect! I highly recommend them to everyone!
No-pressure, didnt feel rushedQuick and painless — the dealership made the process easy.Professional and polite salespersonAttentive to customers needs.No games.. Thank you very much,,GODBLESS👍😇🚀🚀🚀🌗🌗🌗
I have been looking for a 2017 Q7 with low miles and a decent price for quite a long time, I stumbled upon this beauty after a deal that did not go thru. From the get-go I requested to talk to Mr. Arthur Hawk and he really helped me from day #1. He is very professional, he will keep you updated on everything (good or bad), he did everything I’d ask for during the transaction, he went above and beyond the call, he even shipped my car from Jersey all the way to North Carolina for FREE, who does that? I could not be any happier with this salesman and the vehicle that I ended it up buying. I would recommend him and this dealership to anyone who is looking for a good and reliable vehicle.
Anton is an amazing sales representative. He was patient, informative and very nice through the entire process. No stress, no pressure to buy. He’s the guy to go to.
We had our financing in line before we arrived and though the process took a little time it was smooth with no issues. Very happy!
I had a very pleasant experience at BM motors. My sales associate was Sergio B. He was very knowledgeable, I highly recommended him. He took his time with what I wanted and worked with me. I feel he was straight forward most of all. I will tell you this. Whatever price is advertised is only to get you in the door. If the car seems like a smash deal, it’s because you’ll get hit with the fees. Around 2K to balance things out. Don’t mean you won’t get a fair deal. Just means if the car seems cheap it won’t be when all is said and done.-Update- 4-1-21I had an issue with my rear left tire right off the bat. The back tires are pretty worn. I thought I checked. If not, shame on me. I left an email about the issue and they made an appointment for me to get the car checked....Let’s see how they treat a customer with an honest problem......So my rear tire had a nail it it that’s why it was losing Psi. Freddy the sales manager is ordering me 2 new tires. So all in all BM motors is doing right by me.-Update- 4-19-21My rear brake sensor came on reading I needed rear pads. Made an appointment and once again Freddy the service manager handled it.
Terrence was amazing! He helped us purchase the exact vehicle within the mileage & the price we wanted. Easy-going and low pressure buying experience. Made sure all my questions were answered, taking all the time I needed. Helped me trade in my current vehicle. When signing documents, he made sure I understood what I was signing and took his time with me. We will return customers in the future
Great place! I purchased my first car from an articulate young man named Sergio Zaretsky, and he helped me very much. A great place to scout and purchase affordable used cars from. Friendly staff :)
Anton was AWESOME! I am soo thankful for his services. Very quick and efficient! Thanks again
THE ABSOLUTE WORSE CAR DEALERSHIP IN THE WORLD. STEER CLEAR OF THEM! GO ACROSS THE STREET IF NEED BE.! BUT DO NOT BUY FROM THEM AT ALL,I WISH I COULD NEGATIVE STARS BECAUSE I WOULD!
They seems like nice dealership before you sign a paperwork. Told us that if you find something wrong with the car when you get home well take care of it, so found that one tire had a buble on it, had winter tires, one taillight wasnt working. Windshield fluid was low (not a big deal) but they promised itll be toped off before they deliver a car, it wasnt. With all that they charge $2000 for a 100 something point inspection. It took about 3 days to reach out to somebody in charge, at times they put you on hold for 40-45 minutes and then tell you person is not available. Then check engine came on and another 2-3 days to get through to somebody in charge. Appointment for service was available in 1 1/2 to 2 weeks, so we had to drive a car with a check engine on. Service department called and asked to send them a picture of the tire so they can pre order it. The day of appointment I asked if the tire was there, lady said yes its there. They checked a car and said it needs a cooling thermostat, I informed them that a cooling thermostat has been replaced already and a problem still there, so she had me speak to a technician, told him it was already replaced and provided him with manufacturer service bulletin for this specific problem and what need to be replaced next. They came back in a little while later still telling me that a cooling thermostat needs to be replaced and they ordered it and that a tire has been replaced. I go outside to check a tire and find that they replaced 1 winter tire with all season tire, wich is unacceptable and usafe, go back inside and call a service manager, he comes out and tells me that the same winter tires are special order and they ordered what was available at the moment, means they never pre ordered a tire. He ordered another all season tire. I never went back to them to fix a check engine cause it would be a waste of time and I wouldnt trust them to touch my car again seeing how they cut corners on repairs. Replaced transmission cooling thermostat, that I told them needed to be replaced, and problem was fixed. All this time had to drive without inspection because of a check engine. Didnt realize at the time of purchase car had only one key $600. They selling Canadian cars, means you have to call manufacturer to validate warranty (at least for BMW) otherwise its not working in the USA, they will not tell you that. Customer service beyond terrible
2017 Jaguar After a few problemsTalked to Mike who help me out with everything I really appreciate the time And patience he took to help me because of that he has a customer for life
Bought a LexusRx 350 from BM Motor’s and it was a great shopping experience. From my salesperson Cynthia to the financing Department ...The transaction was smooth they weren’t pushy at all and i really really like my car. Will definitely purchase from them again .
Bad news. Stay away from this place. Wasted 2 hours of my time because they upped the price on the car 4,000 more then what is was. Car had 40,000+ in previous damage. Also offered me less for my car in trade then what they told me originally. I would stay far away from this place.
WORST EXPERIENCE EVERCALLED TWO HOURS EARLY AND SCHEDULED A TEST DRIVE APPOINTMENT. WHEN WE SHOWED UP THEY MADE US WAIT ANOTHER 20 MINUTES TO PULL THE CAR OUT. ONCE WE ABLE TO OPEN THE HOOD OF THE 2016 BMW X5, WE SAW A TOTAL DISASTER. IT LOOKED LIKE SOME SORT OF ANIMAL CHEWED UP THE ENTIRE ENGINE BAY AND THEY DID NOT BOTHER TO CHECK ANYTHING BEFORE WE ARRIVED. WE DROVE TWO HOURS ROUND TRIP TO SEE THIS CAR. MY WIFE AND I WILL NEVER COME BACK AND DO NOT RECOMMEND THIS PLACE TO ANY FAMILY OR FRIENDS.
Sales guys are friendly but the service department sucks! The incompetency of the service staff is shocking. I bought the car from BM motors 2 weeks ago, as part of the sales contract, they agreed to detail and buff and fix a few scratches on the car. They told me it will take a few days do the work, everyone time I called to check the status of the car, there was always some excuses; They misplaced the key, the weather is not ideal for painting and etc. It took them 2 weeks to finally finish the minor paint job. They called me to schedule the pick up and told me everything would be ready when I get there. So I got there 30 mins before the schedule time but the service guy Paul told me I can’t pick up my car unless my sales rep is present, for reason I don’t understand. I already paid for the car, have insurance on it and all the paper work. So it took them an hour to find the sales person that sold it to me and VERBALLY confirm that I actually bought the car. Sure, dont believe my government issued ID. The level of intelligence at this shop is laughable. But it gets better. After they finally got the approval to release my car, they have no idea where the car is. So for the next hour, they had half a dozen different guys looking for my car. Apparently, this is a common occurrence, because there is another customer there that was having the same issue. Now 2 and half hours have past, they finally showed me to my car, only to find that the car has more scratches and dents than when I bought it. Can you believe that? At this point, I have completely lost faith in this incompetent operation, so I didnt even bother to confront them about the additional damage and the laughable detailed job. I drove off the lot as fast I can. Rest assured, I will not step foot in this waste land again and I definitely dont recommend this shop. There are too many options and car dealers out there to waste time and energy here.
BUYER BEWARE! I was told they will find out about engine light and fix the issue so I could pass inspection. It ended up being the cats. Cats were supposedly replaced 3 times. Today after a year of dealing with the lies; I had to call police. Fred the service manager admitted on police body cam that they put China after mark let cats in my car(they are only good for a month according to his own words) I never approved this. I was told car was being serviced by bell Audi/Edison. I called bell/Audi edison and verified my car has never once been there. They promised my spare key never happened something they are notorious of saying. They also hit my car on the lift and then right in front of me hit a parked car with my vehicle Backing it out. They fixed it but wrong color paint and it’s not perfect as it should be since they damaged it with their inexperienced services they apparently provide, It’s been a nightmare. I also asked for the service paperwork and Fred proceeded to tell police he doesn’t want to give it to me from this service i was picking it up from today. luckily I have all previous paperwork stating the cats/engine light were always an issue from day of purchase. They will lie and say it’s being worked on, I’ll contact so and so...it’s all bs. They are running a scam there and since we caught them, manager Fred of service was irate And damaged my car upon bringing it back to dealership. Pictures were taken, cops called again and report was done. Do not deal with this shady dealership. I will be taking them to court.
Buyers be aware this dealership was under water .They are trying to clean out the cars that were water damage to be sold againThe issue these cars will have in the long run will be high dollar amountPlease be careful
Just bought a Mercedes C63 S amg from Sergio and Danny. Real laid back guys. No pressure. They were willing to work with me on the price as well. Very satisfied with their service. And the car is amazing. Very great experience so far
Mannan and Vlad were awesome! They sold me my beautiful BMW X1 a couple of months ago. I told him my price range and he did not try to upsell or push me in any way. He made it easy to find the right car for me. I was in and out, and my car runs beautifully! Honest business they won’t try to cheat you!
Great place of business. Sales rep Sergio & Vlad were super amazing in helping me get my dream car with absolutely no hassle!!! Most definitely recommend to others!
Let me just start by thanking EXTANIA !!! I went today with my aunt to help her purchase her first car, since I know dealerships always try to add extra fees and take advantage i tagged along. I was so impressed at how straight forward they were with EVERYTHING. Things went soooo smooth, they asked what we were willing to work with and it was not a back and forth thing like other places .. we came to an agreement and there was no surprises when it came to signing !!! Will definitely be back to purchase another car from them 🚗
Great service! We worked with Daniel, who was awesome. Everyone was super nice and the sales process was straightforward & simple. Overall great experience. Ill definitely send my friends and family here when theyre in the market.
First time car buyer, truly you will not be disappointedAnton is who helped me absolutely an amazing guy very sincere, if you dont want to be scammed then its better to go with BM motors in New Jersey ..believe it, the excellent reviews do not lie.
Just got me a new car .. 😎!Great experience, the team is very friendly and helpful with question . Arthur is the guy to go with he made the process very smooth .. will deff recommend!
Where do I begin!!! My mother saw a car online from this place and we went to see it, ended up buying another one; everything was working fine but there was no warranty, however when the car was deliver to her house a few days later ( they were too busy to deliver it on the accorded date ) there was a engine light on and the car was unbelievable dirty full of stains and missing the carpets and mats that were supposed to come with the car as part of the price. I called them the very next day and was given an appointment for two weeks later just to make me sit there for 3 hours and later tell me that the whole situation was all on me because I got a used car. So basically they turn off the engine light to sell the car to us, lie that it was a working car but it won’t even pass inspection, stole my money and wash their hands off. PLEASE SAVE YOUR MONEY AND TIME and go elsewhere because this place is the worse dealership I have ever encountered in my life.
They care about their clients and make sure to offer only high quality cars for a very reasonable price. I got multiple vehicles for my family from them and had no issues at all. Thank you!
Edit: They reached out to me to accommodate me for my concerns and offered to fix the issues with the car etc.Having said that, if youre driving from more than an hour away beware of their sales team as they will say anything over the phone to get you in the door. Once I was there they gave me their #1 sales guy Arthur and he was good and up front about everything.Drove 4 hours to do a trade in for a 2017 Range Rover. Asked multiple very specific questions so I didnt waste my time driving 4 hours, and upon showing up in person everything I asked over the phone was apparently not true. Other surprises were that they charge $600 doc fee and $2000 accessory fee to do a 110 point inspection on the car and fix any issues. The car was out of alignment and needed brakes and tires, the parking sensors and camera were not working. They obviously waived the accessory fee since they clearly didnt put any money into the car or even do an inspection on it (and it sat on their lot for 100 days).They also told me over the phone multiple times that my trade in value would be between $6,500-11,000 depending on the cars condition. My trade in was in excellent condition inside and out and in person 2 days later the best they could do was $6,000 trade in.Lastly, I was told over the phone and during the test drive that the car had 1 month of factory warranty left. Upon requesting proof during negotiation they looked it up and saw that it had already expired a month ago.Not a smooth process but they did work with me and negotiate a fair deal at the end of the day.
I purchase my first BMW 430i grand coupe. I honestly I wasnt looking to purchase a BMW but the sales I was approach by Arthur had great knowledge of the car and was able to get me a very low interest rate on my purchase. I am enjoying my new car. Thanks Arthur for you knowledge and hard work.
Very friendly staff. Overall good experience for me. Roman Matus was my sales person, who is exceptionally good and helpful for all the questions I had. I highly recommend him if you were looking for any new purchases at BMMotor cars👍.
Manan was my sales rep and he was absolutely AWESOME! He worked hard for my business and got me the best deal possible on my BMW 328i! If your looking for an honest sales rep Manan is your go to! Jon the manager was great as well and helped seal the deal on my transaction! These two guys rock!! 💕
Had a great experience at this dealership. Keese was straightforward and honest salesman. I got a good car at a fair price. I’ll recommend friends and family to see Keese
I was looking for a newer model Jetta TDI for several months. A particular combo that proved to be hard to find. BM Motor Cars had the exact car I was looking for. Anton and his sales staff were able to assist me with my purchase. I drove from 6 hours away to purchase this vehicle. I am a very satisfied customer. Transaction went smooth with no issues.