user
Plumb Gold
322 Main St, Racine, WI 53403, United States
Appearance
Plumb Gold

Comments
Da
Review №1

I only had 10 minutes to find the perfect item for a nonprofit auction. As soon as I walked in an attendee immediately worked with me to find the perfect earrings/necklace set. The owner was also very helpful. Exceptional customer service! Thank you so much!

Su
Review №2

I love everything about Plumb Gold. You truly feel like family here. Everyone goes out of their way to be helpful. Their jewelry is stunning. They are experts at what they do. I just can’t say enough! Love Plumb Gold and Silver!

Ce
Review №3

I recently had some stones reset into new jewelry piece. The team at Plumb Gold Jewelry is delightful! Everyone is professional, knowledgeable, and creative. My earrings turned out exactly how we discussed! Thank you for another quality piece.

Ja
Review №4

I was walking down Main St. on a Friday evening, running short on time, hoping to find something extraordinary for our Wedding Anniversary. The owner of Plumb Gold Jewelry (Austin Schultz) saw me looking inside and graciously welcomed me in, despite it being after hours. Several minutes later I walked out with a beautiful ring that I knew my wife would be happy to wear. Thank you.

Ka
Review №5

Expert advice,Very knowledgeable,Quick service,Actually I have nothing but great things to say about plumb gold.We purchased our wedding sets through plumb gold, they have serviced not only our wedding rings, but also my great grandmothers wedding band.They have been our jeweler for the last 10 yearsA+++++ rating!

Ma
Review №6

Wonderful customer service and reasonable pricing. PG texted me when my order was ready to be picked up--saving me from phone tag. I just had a ring resized, but I will be back to purchase some of Plumb Golds stunning jewelry.

Da
Review №7

Plumb Gold LTD is the BEST jewelry store out there! We have been going there for many years and would never consider going to a retail chain store again. We always check first with P.G. The customer service is OUTSTANDING. We drive an hour out of our way to shop there, and its absolutely worth it! Customers for life!

Ka
Review №8

Austin is one of the nicest, most knowledgeable small business owners I’ve come across. He always works within my budget and has a wide variety and designs of pieces. Everyone there is friendly and welcoming. I will continue to use Plum Gold and Plum Silver for all my jewelry needs and refer everyone there.

Be
Review №9

Austin and his team are amazing artisans! They helped me with a design for a ring that used the stones from my mothers engagement ring and my grandmothers engagement ring. it turned out just gorgeous and it is so special to be able to look down at my hand and know that my mom and grandmother are with me every day! Love it so much! Thank you Austin!

Jo
Review №10

Friendliest and most knowledgeable staff in the business. Great people to work with no matter why you are in the market for. Wonderful selection and amazing custom work.

Ta
Review №11

If I could give 10 stars I would. I purchased earrings for my two young daughters with safety backs because we were tired of losing backs and earrings all of the time. The associates worked with us, helped us find the right fit, and for the first time EVER we have gone a week without losing an earring. The staff and owner are incredible and this store is a hidden gem in downtown Racine. Thank you for a perfect experience.

An
Review №12

For original and fine jewelry this is the place to shop. They have a lovely selection displayed in the store made of both gold or silver. If you prefer they can design just about anything you might want. Ive been shopping there for at least 30 years.

Ki
Review №13

Plum Gold is the best when it comes to going over and above for their customers. I had them make this custom ring. It was such an easy process. I wanted to have a 3 band instead of three stones. One for the wedding band, a scroll for the windy roads and the anniversary band. It turned out so beautiful. I get so many compliments on it. The staff is amazing, I love all of them and their work. ❤

Ah
Review №14

Austin and his team are the absolute best! Everyone I have had the pleasure of working with has been incredibly knowledgeable and patient. Plumb Gold truly offers the most exceptional jewelry buying experience in the area!

Re
Review №15

I only have great things to say about the staff, jewelry and experience of shopping at Plumb Gold. I have been a customer for many years and trust the staff implicitly. The designs are great plus they have made several original pieces for me.

Me
Review №16

We had such a wonderful experience at Plumb Gold. Austin and his staff were always so helpful and knowledgeable. We knew nothing about jewelry/wedding bands and we never felt pressured by them. He listened to what we wanted and showed us wedding bands that matched our description. Every single detailed task Austin and his staff did for us was truly appreciated and we would recommend Plumb Gold to anyone.Thank you for everything!

Da
Review №17

Plimb Gold jeweler did a great job of having my ring resized by 2+ sizes. Great job

sa
Review №18

Bought a replacement chain for a beautiful pendant I bought previously. The service was excellent. My friend who came with me worked for Plumb Gold in the past and made my experience wonderful. My pendant is back on my neck.

Ro
Review №19

Wonder space - providing a relaxed, no pressure shopping experience. Always fantastic service. Can not recommend this store enough

Ni
Review №20

Very nice people, everyone willing to help you find exactly what you’re looking for! Will definitely buy from again!

Ra
Review №21

Plumb Gold has the best staff. Always very friendly and makes sure all expectations are met. We enjoy stopping in there to see what is new as well.

Ch
Review №22

Plumb Gold always have what I want at a fair price. Very elegant and beautiful designs. The staff is always very helpful without being pushy. Never a hard sell. Of course the jewelry sells itself. They also do a fantastic custom work. You cant go wrong with these guys.Chuck Holsen DDS

Ri
Review №23

Well I went in to order an engagement two days before covid-19 closed the state down. And they were constantly giving me updates. They were very informative on all the different types of settings. Answered all my question without hesitation. I highly recommend you use them!

Na
Review №24

Very helpful in picking out and designing our 25th anniversary bands.

Ne
Review №25

Austin is a blessing for someone like me that doesn’t know a lick about jewelry. He makes the shopping experience enjoyable and always provides options to fit my budget or the occasion. He is truly a diamond in the rough!

Ja
Review №26

Austin and his team at Plumb Gold/Silver are plumb fabulous!! They are creative, attentive, and knowledgeable on all things with bling! I have purchased beautiful new pieces, and restored old estate pieces. I have had jewelry appraisals; and I’ve created wishlists for things that I would love to add to my collection in the future. Service is always thorough and always timely. A true downtown GEM.

Pe
Review №27

The plethora and quality of merchandise are perfectly paired with the creativity, love, and passion for their customer service, vibes, and attention to detail. They have and will always be our family jeweler.

Fl
Review №28

The staff here are very friendly and knowledgeable. The store is immaculate & every precaution is being taken. Jewelry is gorgeous & reasonably priced.

Ci
Review №29

Just stopped into Plumb Gold. It’s difficult to verbalize how helpful the girls were. They are all so knowledgeable and creative. I wasn’t sure exactly what I wanted but once I showed them something I liked, they were able to run with it and help me make a choice! Actually, a few choices!! I highly recommend Plumb Gold. I can’t imagine looking for jewelry anyplace else. Service is unmatchable.

Ma
Review №30

Customer service great. Helpful information and great taste in suggestions with no pressure. Respectful towards customers needs. Gift wrap high quality and a nice bonus.

Er
Review №31

This store and the people were fantastic. I came in needing a ring and placeholder for the lab made diamond I was going to attach to the ring that I made, but that didn’t happen, as I ran out of materials. I needed the correct style pretty quickly, and they came through for me without issues.I highly recommend.

Me
Review №32

Extremely friendly and helpful staff. Beautiful displays throughout the store. Great place to shop or to just browse. Prices hard to beat too

He
Review №33

Amazing job! I needed my platinum rings sized up an entire size, loose diamond and cracks. They completely restored my rings & resized both... for an amazing price! Plumb Gold will be my only jeweler from this point forward. Thank you Plumb Gold!!! Couldn’t be happier!

Jo
Review №34

Plumb Gold is the best. Great staff, very knowledgeable and friendly. Excellent selection in a beautiful store. I will recommend Plumb Gold to all of my friends!

Ke
Review №35

Youll not find a better place for ALL of your jewelry needs! If you want generic...go to the mall...if want something special for years to come? Go to Plumb Gold! Austin and his staff did an AMAZING job customizing my moms ring for our daughter for her wedding day! Go see the folks at Plumb Gold! You wont be disappointed! Thanks Austin for everything! You guys are awesome!

T
Review №36

Kat was very knowledgeable and helpful. The work on my grandmother’s rings was done quickly. I am very pleased with the quality of service and the work done by Plumb Gold!

Pa
Review №37

Ive always loved Plumb Gold and their silver line. Very excited for the new Plumb Silver store and their new lines of silver. Keep bringing new and creative jewelry!

Ca
Review №38

I’m so happy with the design of my new ring! Service is friendly and informative. Abby asked just the right amount of questions to help me narrow down my choices, so I was able to pick just the right style that I was looking for! I love my new ring!💍

Sh
Review №39

Such an amazing job on my custom alternative engagement ring. They sourced the most perfect salt and pepper diamond for my ring and set it beautifully. I’m so happy ❤️

Ma
Review №40

This was my first visit to Plumb Gold and I was pleasantly surprised. I paid less than expected to have an item repaired and received excellent service from the team. A special thank you to Kat!

Sa
Review №41

Katie was awesome! She was very knowledgable in answering all of our questions. She provided great suggestions and we never felt pushed or rushed to make a decision. I was promptly notified when my ring was ready and the end result was a beautifully, professionally repaired ring with an upgraded sparkling diamond. I would highly recommend Plumb Gold.

As
Review №42

Amazing service from beginning to end! Quality products and staff. Thank you!

Fr
Review №43

It was a wonderful experience designing a custom engagement ring with Katherine. She took the time to really listen to my long list of ideas, and help me quickly sort out the best ones. She helped me craft a stunning and unique engagement ring that fit perfectly in my budget. I had nothing but excellent service and communication from Plumb Gold from finding the perfect diamond to working out all little details. Even though this was my first time working with Katherine and Austin, I would go back again because of their impressive quality and service!

Do
Review №44

Very nice service! We purchased our engagement ring and wedding rings there 16 months ago! Today we returned and purchased some beautiful earrings. Abigail is so sweet, friendly and helpful!!!

La
Review №45

Would give 10 stars if possible! EXCELLENT experience! The ONLY jewelry store that I would trust with a special family ring! My husbands grandmother gifted me with a ring that her late husband had given her. It needed to be sized, cleaned, and fixed. Without hesitation, I knew where I would be heading. I could not be happier with the results, and was able to confidentially hand it over, knowing that it would be well taken care of. Thank you so VERY much!!!

Ju
Review №46

The staff at Plumb Gold is welcoming and they really listened to my needs. They offer a range of pricing, and every piece is special and beautiful. They were able to resize a family heirloom ring for me. Their service is outstanding. I highly recommend Plumb Gold!

Am
Review №47

I have been going to Plumb Gold for decades, from buying big ticket items to minor repairs. They are the best and treat you well regardless of the price point. I would recommend Plumb Gold to anyone looking for beautiful jewelry and excellent service.

Mi
Review №48

Austin and his staff are awesome. They take their time out to personally get to know me and my wife and suggest items that they feel would look the best. They never try to “sell” me anything and are always fair with the prices

Jo
Review №49

Plumb gold is absolutely the best jewelry store around by far! Customer service is above and beyond excellent. Austin and his team has now designed over 4 items of jewelry for me that has turned out truly stunning! Never disappointed ever ! Highly recommend ❤️

jo
Review №50

Very helpful staff which made our purchase very easy. They showed us exactly what we wanted and ordered it.item was in before they predicted which was great! Thank you! Well be back of course! Joy Lippmann

Br
Review №51

Austin is amazing!We have used Plumb Gold for custom jewelry, repairing and residing existing jewelry and the end product is incredible !You’d think prices would be crazy for custom jewelry of this quality but they work with you to find not only what you want in a design but to fit your budget as well !!!You know what they say... Happy Wife = Happy Life !!!

Ma
Review №52

I had a great experience working with the staff to have my ring reset and redesigned. The ring turned out beautiful! I would definitely recommend Plumb Gold.

Ch
Review №53

Austin and others are great to work with. Full of unique and helpful suggestions, accommodating and extra friendly. I recommend to anyone in the market for high quality jewelry so much so that we keep coming back. Dont forget to make a wish list for that next occasion!

Kr
Review №54

Whenever we have been there, they have been very helpful and attentive to our needs. We also asked them to design two rings using a ring from my side of the family. They did a fantastic job doing that for us!

de
Review №55

The employees at both Plumb Gold and Plumb Silver are professional, knowledgeable, helpful and efficient! I couldn’t be happier with all they have done for me. Thank you!

Tr
Review №56

Great customer service! Very individualized just for you! Beautiful jewelry! Wish I could have bought more!

Ch
Review №57

I had a great experience with the incredibly helpful and understanding staff, I would highly recommend going here for all of your jewelry needs.

Th
Review №58

In a word - Excellent.Ive worked with Abby (and her team I am sure) a few times now, could not imagine a better experience. Her (their) knowledge, professionalism, willingness to help, ability to ask the right questions and then - quite simply make what ever I was initially thinking a reality, are exceptional.I would not even consider another provider in this field.

Ja
Review №59

Love this place. No better place to be

Sa
Review №60

Best jewelry store ever! Beautiful items, beautiful designs, beautiful people! I have many pieces that I have collected over the years and I love them all. They stand the test of time.

Vi
Review №61

Love Plumb Gold Jewelry. Friendly staff. Fantastic jewelry....

Ma
Review №62

My fiancee and I had custom engagement rings and wedding bands made here. The entire experience was an absolute pleasure! We showed them a picture of what we wanted, and they created sketches, CAD drawings, wax models, and finally the rings themselves. We signed off on every step along the way and got exactly what wed been looking for. Abigail was very professional, educated us about our options, and kept us informed throughout the entire process. I highly recommend Plumb Gold.

Co
Review №63

Plumb gold is the only place I trust! I had my fiancé’s custom engagement ring made here and plumb gold made it so easy. They were great every step of the way.

Mi
Review №64

Was helped by Katherine and Abigale but all employees were helpful and friendly. They helped me customize my ring and were very patient and helpful throughout the process. I would highly recommend plumb gold to anyone who has any sort of jewelry need!

Li
Review №65

I absolutely love Plumb Golds selection of jewelry. They have anything and everything you could ever want, and more! The employees are always helpful, and add to the fantastic atmosphere of the store. If youre looking for jewelry look no further, Plumb Gold has got what you need.

Le
Review №66

Where do I start... main st. Racine holds so many beautiful shops and plum gold is the one of the true and true beauties. Whatever you are looking for, lustiest and affordable, get it!

K
Review №67

Plumb Gold has amazing and unique jewelry for any occasion! Their eye for design is second to none and you won’t find a better team to assist you in finding just the right piece of jewlery for you or someone special.

Sc
Review №68

Austin and his staff are extremely knowledgeable. They have a beautiful store full of gorgeous jewelry. Great place to shop

Be
Review №69

Love the designs & service. Beautiful pieces for every occasion. I have been a customer since 1980!

Lo
Review №70

Every time I visit, whether browsing or buying, Austin and his staff are unparalleled with their level of service and creativity. They truly are the premier Racine jeweler. I wouldn’t go anywhere else!

Ka
Review №71

I love Plumb Gold. The staff are friendly and so knowledgeable. I cant wait to check out Plumb Silver later this year.

Ka
Review №72

Everyone I worked with here was amazing.

Br
Review №73

What an absolutely amazing job the entire team at Plumb Gold has done on our custom wedding bands and my fiances engagement ring! They really take pride in their work and treat their customers like family!

Ka
Review №74

Plumb Gold excels in customer service and quality jewerly. They go above and beyond to make your purchase special and easy.

Th
Review №75

Bought my wife several pieces of jewelry here. Always satisfied. Great quality and great service!

Al
Review №76

If youre in the market for something stunning and remarkable, go to Plumb Gold. Happy wearing the same boring heart necklace that everyone else has? Then theres probably still a Kay store or something at whatevers left of Regency Mall.

Ba
Review №77

I was extremely impressed with the customer service I received. Everyone is professional and friendly. I would recommend Plumb Gold for your jewelry needs.

Co
Review №78

Not only is their inventory unique and beautiful, the staff is extremely helpful and knowledgeable. Buying jewelry isn’t always easy, it is so nice to have the right expertise and selection.

Pa
Review №79

I had an excellent experience with Plumb Gold. I saw on Facebook that they were running a really good promotion that I was interested in looking into, but I don’t live anywhere near Wisconsin. I reached out and the owner was super helpful. He FaceTimed with me so I could pick out a pair of stunning diamond earrings and take advantage of the promotion from across the country! Would recommend them to anyone looking for jewelry, whether you’re looking for classics or custom pieces, and whether you live near the store, or hundreds of miles away!

Sa
Review №80

Plumb Gold did an amazing job repairing a ring for me. Everyone is super kind and the owner, Austin is the best(: highly recommend.

Ri
Review №81

Our gold wedding rings were beautifully resized and reettched for our 30th anniversay.

Na
Review №82

Thank you Plumb Gold team for your excellent service and attention to detail!

El
Review №83

When I walked into Plumb Gold in Racine, WI, I wasn’t exactly sure what I wanted. All I knew was that I wanted a unique mother’s ring because I had a very unique journey with my children and family. I wanted to acknowledge, honor, and celebrate my story – all through a piece of jewelry.When I arrived at the store, I talked with Abby, who listened to what I required and why with an open heart and a beautiful mind. I told her that I had two beautiful daughters who I love with all my heart. In between those two, however, I also had a pregnancy that ended in a stillborn daughter at 22 weeks old. Not only did I want to honor my daughter in heaven with her birthstone somehow set apart from those living with me, but I also wanted to convey that there is a happy ending to this story. I don’t talk about her much, but when I do I want people to understand that although it was the hardest path I’ve ever had to walk in my life so far, I am a better person and a better mother because of it. I am because she was. I also explained that I wanted to somehow incorporate a rainbow into the piece. My second daughter is what is referred to as my “rainbow baby.” She truly is my bridge from sorrow to joy, darkness to light, and death to life.I knew the jewelry at Plumb Gold was beautiful, but I wasn’t sure if anyone could capture what I was trying to do and say – in one little ring. Abby and I had never met until we discussed my ring, and yet, I almost felt as if she looked into my heart and (in 20 minutes, no less!) somehow used her incredible artistic talents to put what I felt on paper. Every curve I threw at her, every additional request was accommodated perfectly. The final design was nothing like I had envisioned when I walked in – it was a million times better than anything I could have ever conceived myself.When Austin showed me the finished product for the first time, I cried. I cried because it was the celebration of my three children, who have all shaped me into the person I have today. I cried because it also acknowledges me and my husband, making it more than a mother’s ring – making it a family ring. I cried because it so very clearly captures the concept of the rainbow – an amazingly important part of my journey from grief to gratitude.The staff at Plumb Gold, all of them, are absolutely top notch. Not only are they incredibly talented at what they do, but they take the time to truly understand what you are trying to accomplish with each piece and make it into a reality that you never thought possible. I highly recommend Plumb Gold to anyone who is looking for a unique piece of jewelry and a heartwarming customer service experience.Elizabeth Gabbianelli

Su
Review №84

I have been fortunate enough to purchase two beautiful rings from Plumb Gold. Austin and the staff were wonderful! The first ring I purchased was a replacement for my wedding ring that was damaged and needed major repair. Since I had the ring repaired in the past, I felt it was time for me to get something unique and sturdy, since I tend to be hard on my rings. I absolutely love the ring I chose, a beautiful blue sapphire with diamonds, and knew I would be back to have a second ring designed and made especially for me.For my second ring, I wanted to use the small stones from my wedding ring, and the even smaller stones from my Mom’s wedding ring, a ring I’ve had for 40 years! I brought in the rings, along with letters that my Dad had written to my Mom after returning from World War II. In his letters, he described the rings as “keepsake rings” with “a really large stone and some smaller stones”. I guess back in 1945, a diamond that was probably no larger than .15 carat was considered large! He even told my Mom how much he paid for them! The rings didn’t have much of a monetary value, but to me the sentimental value was enormous. I always knew that whoever designed my ring had to read the paragraphs from the letters that my Dad had written to my Mom in 1945, and Austin did! Once again I worked with Austin and had him design a one of a kind ring that I wanted to look like a piece of art, and it sure does! I absolutely love it! The ring is contemporary, with both yellow gold (for my ring) and white gold (for my Mom’s ring). All of the diamonds from my ring and my Mom’s ring were used, one set in a bezel and the rest randomly flushed mounted. It is absolutely stunning! It is everything I asked for, and even more than I ever could have imagined. Austin nailed it! He listened to the description of what I wanted, offered suggestions, and impeccably designed a wearable piece of art!Thanks to Austin and the staff at Plumb Gold Jewelry!

Tr
Review №85

Friends referred us to Plumb Gold for customized rings. Plumb Gold (Abigail) involved us in every step of the process - they emailed CAD images of our rings, made wax molds, and made sure we were getting exactly what we wanted! My fiancée and I are very satisfied with our rings, and would highly recommend Plumb Gold to anyone looking for unique engagement rings or other jewelry!

Ja
Review №86

The artisans at Plumb Gold are the best! I appreciate theie attention to detail and the final results.

Ja
Review №87

A very professional staff worked very hard to make sure I was completely satisfied! I felt no pressure to buy or go for something more expensive, they were very willing to work within my budget.

Tr
Review №88

Judy and the entire staff are FABULOUS.. They make you feel like you just got off your private jet JUST to get something special for a loved one... Thank you all for the experienceTrevor

Am
Review №89

Love my new Audar bracelet and earrings! Varied selection and helpful, knowledgeable staff make for an enjoyable shopping experience!

Ja
Review №90

Have had several pieces repaired here and have always been very satisfied

Je
Review №91

Not only was the service phenomenal, but my ring is absolutely beautiful.

Ro
Review №92

The staff was wonderful, caring and very knowledgeable.

Je
Review №93

Love working with Katherine at Plumb Gold, she is so knowledgeable and so good at finding me the right pieces! Thank you!! 😊

Ke
Review №94

Love all the work they do!

An
Review №95

Excellent service! QUALITY work!

Er
Review №96

They were the upmost of professionalisms

Cl
Review №97

Great experience. Thank you.

To
Review №98

Great people who provide great service.

Ka
Review №99

Friendly staff, beautiful jewelry and knowledgeable goldsmiths. Plumb Gold is 10/10.

As
Review №100

This here is good place for Jewries.

Information
85 Photos
100 Comments
5 Rating
  • Address:322 Main St, Racine, WI 53403, United States
  • Site:http://plumbgoldjewelry.com/
  • Phone:+1 262-632-5022
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry engraver
  • Jewellery manufacturer
  • Jewelry store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–7pm
  • Thursday:10am–5pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:10am–5pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
  • Delivery:No
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations