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Glass One
600 Jersey St, Quincy, IL 62301, United States
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Glass One

Comments
De
Review №1

Completely trustworthy to get the job done with helpful advice. Had shower door installed and using some helpful hints from the owner, were very pleased with our choice of glass door. Installation was clean and professionally done.

Er
Review №2

I was told it would be a few hours to do a complete replacement of my wifes windshield. They were much faster. Was done in a little over a hour. The price was reasonable. Who highly recommend

Ni
Review №3

I had to have an entire windshield replacement completed - the staff at Glass One was very helpful and handled my repair very quickly. Would definitely recommend them for all glass repair needs!

IC
Review №4

Excellent service, fast getting the job done, very reasonable price.

Ka
Review №5

Called glass one at the recommendation of my insurance agency due to my back window of my van had been broken. I went in and gave my info, they ordered it and after about 24hrs I went in and they put it on. I was very pleased at the job Chris did and will go back if I need glass replaced! Included are the before and after pics! Well done Glass One!

Ja
Review №6

Friendly, timely, and a great value. They always do a great job. Ask for Kat, she is fantastic!! The whole staff is great, but Kat has always does an amazing job.

Co
Review №7

They did a great job. Fast service.

Bo
Review №8

Great staff, got my vehicle in the same day I called and I was up and running without a chip in my glass in no time.

Ra
Review №9

They responded promptly to my questions through email

Ro
Review №10

Helpful knowledgeable staff and fast service.

Be
Review №11

Friendly and fast service! Got my vehicle in and fixed in a timely manner and even gave us a ride.

Da
Review №12

Place is a joke. $80 for 2 of the cheapest pieces of glass. Then the glass wasnt even wrapped in anything and i had to transport with nothing to protect it. Wont be spending my money here again.

bi
Review №13

Found Glass 1 from a random online search to get new glass for my newly purchased, old wood stove. Was really impressed as they called me back immediately. Gave a quote which sounded very reasonable, so I sent off my old glass (you dont have to send glass, you can send a cardboard template) from California and in less than a week the job was done and they sent the new doors, sized just right, for even less than the ballpark estimate. Great service and quality work!

Ho
Review №14

Convienent and extremely professional. Looking forward to my new jeep windshield

US
Review №15

Fast and friendly customer service. Definitely recommend and definitely will use again. Follow up is awesome. Thank you 😊

He
Review №16

I love the year warranty

Ro
Review №17

Excellant service and stand behind their work!

sa
Review №18

Staff was very nice! Windshield was done in a very reasonable amount of time. They did a very good job.

Ju
Review №19

Dropped my vehicle off mid afternoon on a Friday with a shattered back windshield and was finished by noon on Monday. Excellent service! Way quicker than I even expected. I recommend!!!

As
Review №20

Lynn in the office was super helpful in giving me information and setting up my appointment. They came to get my car from work and brought it back to me at work. Convenience was great!!! My new windshield looks great!!

Ro
Review №21

Great service friendly staff

r
Review №22

Excellent service. Staff was really helpful. The repair tech was quick and informative. Very clear about the repair and the only ones within a 60 mile radius that would even evaluate the repair and see if it could be done on the same day! Thanks again!

Ja
Review №23

I brought in my window to be fixed. I came at a busy time during the evening. Yet a gentleman was kind and proactive and assisted me with carrying the window (it is very large). I have had prior dealings with this business via my husband and I have no complaints. The work itself is quality as well.

Sa
Review №24

Excellent service. Friendly people, they explained to me what my car needed before they fix it. I highly recommend Glass One for you ladies that have a problem with your windshield.

Br
Review №25

Excellent service and no surprise on price when job was finshed . done there job in and out highly recommended

Re
Review №26

I was very pleased. I would recommend them to everyone.

Aa
Review №27

I have worked with Mike and the staff at Glass One since 2008 and in many capacities from repairing vehicles to window replacement on homes and businesses and even replacing broken glass in china cabinets. Always professional and timely in repairs. Highly recommend!

ci
Review №28

The service I received was excellent I called to check on pricing for a new windshield and was explained all the services that they offered plus I was given a loaner car to use while my windshield was being replaced. Everyone I dealt with was very friendly and helpful, plus the guarantee that they offer for the windshield is great.

Ma
Review №29

We had to replace the back glass on our rave 4 and they were able to complete the job in 2 hours. We were moving from Illinois back to Georgia . Great price fast work.

Cr
Review №30

The experts at Glass One will get the job done quickly and efficiently. Plus the Hassle Free Guarantee is an added bonus. No matter what type of job size, location or type of project, you can count on Glass One.

Cl
Review №31

My sons car was taken to this place on my suggestion after some comments Id read online. Wish Id never done that. The rubber seals on the windshield came out from around the window within two weeks of the install, and the woman taking the call about the problem didnt apologize for the problem and informed us that we would have to setup an appointment to get it re-repaired. When asked if the could come to the car to make repair this time we were told that they would have to charge us more money to do it that way. The manager told me that the rubber seals around the windows just fall off sometimes because they sometimes shrink in cooler weather. This is why we took time off to bring it to the shop to begin with. So we wouldnt have to worry about having it done outside in the cooler weather conditions. Im 61 years old and have had many windshields replaced over the years and never had one come apart on me before. I wouldnt recommend this place to anyone.They also need to hire a new receptionist. The on they have has absolutely no people skills.

Ba
Review №32

People you can trust to do great work.

Sh
Review №33

I went out of my way to have them fix a small chip in my RV windshield even after my insurance recommended another company. I was not warned of any potential for breakage prior to the attempted repair. The individual who attempted the repair called after the fact and advised me that the windshield cracked while he was attempting the repair. He told me that he was going to check into getting a new windshield. Two days later they called and advised me that a new windshield would be almost $1600.Glass Doctor (also known as Glass One) assumed no responsibility for making the situation worse. If they would have warned my about the high stress area and potential for breakage prior to the repair I wouldnt have let them work on it in the first place. I only wanted to minimize the risk of cracking, hence the initial repair request. I consider myself a reasonable person and attempted to negotiate a more palatable solution but they only were willing to take off $60 because that was the cost of the original chip repair!My situation may not be the norm, but based on my experience I believe Glass Doctor does not use good business practices and customers should be very cautious. I will update if the situation changes, but for now there is no way that I can recommend using this company.

J
Review №34

When I called about having my windshield replaced the lady on the phone told me that since i had a $250 deductable on my insurance would I be interested in a cash price, When I asked how much that would be she quoted me a price of $226.55. I said that would work and made an appointment. When I picked it up I was charged $266.07. When I questioned her about this she told me that they probably still had my insurance info in the system and that most people just went ahead and paid it plus I still got a one year warranty on the windshield. Im not very happy about about being told one price and then being charged a higher price,On the plus side I was told that I could use a loaner vehicle and one was provided for me.Ive given it one star for being mislead on the price, although I was happy with the loaner and the promptness in the windshield being fixed.

Wa
Review №35

Super fast chip repair.

Wo
Review №36

Very professional people

Ma
Review №37

This company sent a guy out to replace my windshield. A 5 year old child could have done a better job. The installer left the installation in a mess said he would return to fix it, but never did. Do not deal with this company.

Ro
Review №38

They did have a car you could use but the time frame they gave was 2 hrs instead it took 5 and a half hours instead was not status at all

Cr
Review №39

Very friendly and thorough job

Ke
Review №40

They were great fixed 2 rock chips

Li
Review №41

Excellent service friendly staff. Immediate attention to fixing needed repair

to
Review №42

They went above and beyond. Top quality

Ky
Review №43

Fast, reasonable, professional service!

Da
Review №44

Great service

Information
10 Photos
44 Comments
4.5 Rating
  • Address:600 Jersey St, Quincy, IL 62301, United States
  • Site:http://glassonequincy.com/
  • Phone:+1 217-222-1122
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass cutting service
  • Glass repair service
  • Glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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