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Shottenkirk Kia of Quincy
1330 N 24th St, Quincy, IL 62301, United States
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Shottenkirk Kia of Quincy

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Ti
Review №1

Apprehensive of going to ANY dealership to purchase a vehicle is not usually top on my list. But I will have to say, TODAY, was an exception. Brian Miller, went above and beyond to understand our needs for this purchase. He realized it was not for status, or just a particular look, but for our needs. Brian was no pushy salesman who was only worried if we were going to buy the vehicle. He sincerely made the process painless and quick. Thank you Brian for all you did today, we truly appreciate you!

Ma
Review №2

Kiley Ann was awesome! She worked very hard to make sure that I was happy with my purchase. I would most definitely come back for another vehicle purchase.

Br
Review №3

Working with Gary was a wonderful experience! He was able to answer my questions and an all around super cool guy. Definitely recommend asking for Gary at Shottenkirk!

Ti
Review №4

Emily and Keith were great to work with. Easy and smooth transaction. 3rd time purchasing with a Shottenkirk dealer and have been pleased at all locations. Good people that work with you to make the process seamless

To
Review №5

Great place, easy to deal with. Thank you Tyler and Keith for the GREAT experience.

Ro
Review №6

Micheal did an awesome job!!! I’ve bought 7 vehicles from him and every time it’s been a smooth and fast process. Everybody at the Shottenkirk Kia and Chevy store have been amazing!

Sa
Review №7

Brian was amazing. He took great care of me!

Je
Review №8

I had the pleasure of working with Michael Ferguson to purchase a new 2020 Kia Forte to use as a car for our business.Michael and Kenny have been excellent to deal with. It was a very smooth process and the car was a good deal for all of the accessories and protection that come stock with a Kia nowadays.I highly recommend talking to Michael at Kia if you’re looking to purchase a vehicle.

Cr
Review №9

We had an excellent experience! The customer service exceeded our expectations. We will definitely come back when its time for our next vehicle.

Je
Review №10

Flew out from Colorado to pick up my new to me car, process was simple and fast, now to drive a few hundred miles to get home, definitely recommend shottenkirk of quincy

Th
Review №11

Terrific time. Different from any past car shopping experience I’ve had. Highly recommend!!

Jo
Review №12

Wife and I just purchased a 2022 KIA Telluride from Shottenkirk and Brian Miller was the Product Specialist that worked with us. This was the best buying experience I have ever had. I am a 73 year old veteran, college educated person who has purchased over 20 vehicles in my life and this one will stand out as the best. No pressure, experience helpful sales staff (Brian Miller) and please let it be known that Brian went out of his way to help us research the fine points of the Telluride and made the buying experience easy. Brian Miller and Shottenkirk Automotive Group deserves a 10 star rating... John/Nancy Corsiglia

Je
Review №13

Last year I purchased a vehicle from them, even picked up an extended warranty. Fast-forward a few months forward and my engine locks up due to an Oiler recall on the vehicle. Not only did they sell me this vehicle knowing that the recall was never claimed back in 2016, but they also sold me the extended warranty on top of knowing they wouldnt cover for this reason. Will never be purchasing a car from this dealership again.

La
Review №14

Brian is very nice and he will get u what u want

ba
Review №15

Outstanding dealership, Michael and Keith are A+. Best service around, friendly and honest. Will shop no where else.

J
Review №16

Fantastic experience with Schottenkirk Kia here in Quincy. Just bought a nice new Telluride. Adam our salesmen was great walking through all the details and made the purchasing process very smooth. We worked with Luke in finance who got us through very quickly. No smoke and mirrors here. Very up front pricing and we got exactly what we wanted with limited stock in the area. Highly recommended driving out to Schottenkirk in Quincy which is a nice quaint small town. A+++++ !!!

Ca
Review №17

The people who answer the phones for different departments shouldnt sound irritated or rude.

Da
Review №18

Was able to purchase a vehicle with some tricky aspects to navigate, and the guys at Shottenkirk Kia did a pretty good job working with me.

Ke
Review №19

Amazing service department returning customer have gotten three cars here!! We have used Tom as our salesperson every time

Gr
Review №20

Great place to work! We have a lot of fun here!

Gi
Review №21

Liars. Checked the car fax on a kia that claimed had 21k miles, but it actually had 141k and had been in a head on collision that wasn’t mentioned.

St
Review №22

Will Definitely be a return customer!! Ask for Thom amazing customer service skills. Sat with us until 9 at night even though his job was done. Kenny and Nick were just as great. They all go above and beyond to make sure you drive away happy. Thanks to all love the new ride!!

To
Review №23

Worst experience ever buying off my car lease. Do not even lease with them they lie to you and tell you want to hear and then when it’s time to pay off the car it’s a whole other story. You honestly should go anywhere else but here. I paid 22,000 dollars on car that was valued at 9,000.

An
Review №24

It was a great car purchasing experience!!! Michael F. who greeted me and had everything ready when I arrived and introduced me to financing manager Chris who finalized the deal. I highly recommend this dealership for they sincerely want to help you get into a good vehicle for a reasonable price. Thank you for helping me. Very much appreciated. Anthony Marshall

Ro
Review №25

I live in California and I was in a market for a KIA stinger Premium AWD. I soon found out that there was no inventory of what I was looking for in California so I had to go on Nationwide search for this car. I searched every site possible and found a few options but none were close to where I lived. If anyone has purchased a car outside of their state you can relate to how difficult it can be with registration, taxes and negotiating price over the phone. I want you to know that if you are looking for a KIA and want a hassle free experience then the guys and gals at KIA of Quincy are your team. They were very easy to work with, extremely accommodating and polite. They made this experience a breeze and made me feel at ease every step of the way. Ask for Brian my salesman or Kenny or Keith England who are the sales managers there in Quincy.

Ju
Review №26

Great place to shop for cars. The staff was polite and always had a smile on their faces. Offered free coffee and popcorn as soon as we came in. They have great sale prices and a big inventory, I really enjoyed my time with them. I am definitely recommending Shottenkirk to my friends.

An
Review №27

Best person to help with a car is Mike Furgeson. He has helped me with several cars now and listens to what I want and need. He even checks in, its very appreciated! Always helps me with all the knowledge of the cars and helping me set up different features for my cars. Will return always to him, his help is always appreciated! Service department is great! Always respectful, knowledgeable, looks everything over and answers questions. Loving the fact they added they will come get your car and take care of maintenance for you, that is such a benefit because where i live the store here is a little rude. But love taking my car to Quincy. Thank you all so much.

Re
Review №28

We drove an hour and 45 minutes to Shottenkirk Kia. We were promised $14-16k on our trade-in after MULTIPLE emails with a salesman telling him how many times dealers had brought us in based on lies. They had photos of it, all the info, even the VIN. I told Brian how crazy my life is and how hard it would be to get up there and that the deal better be what he promised. We finally found one evening we could go. I found the perfect car that I wanted. I loved it. The deal came back with $11,600 for my trade-in. I was totally lied to by the salesman and the manager, Brad, had nothing to say about it, wouldn’t even speak to us. Very angry and disappointed that I didn’t get my new car and that I used up my entire evening for nothing. Thanks for keeping it real, Shottenkirk. Solidified my findings. Don’t trust car dealerships/salesmen.

sh
Review №29

If u are looking for a car great but might want to look around to save money and compare

Be
Review №30

Brian was excellent! Very patient, explained everything in detail and did not rush us. They worked with us to fit our budget and it was a great experience.

Ev
Review №31

Shottenkirk KIA in Quincy, Illinois is an amazing place to buy a used or new KIa. The staff treat you like family. They make sure you have a Great Deal and the vehicle is of your choice that will fit your needs!!! They are knowledgeable and will go the extra mile for you!!! Thats why over the years I have only purchased from them! So stop in and see what kind of deal you can get ☺ Thank you KIA of Quincy!!!!!!!

Ma
Review №32

Folks bought a tulluride!! Awesome car!! Great customer service 👍 awesome service dept!! Recomend this place to anyone in the market!!

Pa
Review №33

Staff is super nice. But the way they take your money is disgusting. They signed me up for multiple options that I did not agree too. Did not know it until I bought another car elsewhere. Avoid at all costs.

Ca
Review №34

Could not have asked for more in professionalism and courteous customer service. Michael Ferguson was the best sales person I’ve ever worked with in purchasing a car. I have bought a total of 10 vehicles so far in my lifetime.

Ra
Review №35

Excellent service and very knowledgeable personnel we have always had good relations with this KIA dealer. The personnel were outstanding and very helpful in the buying experience. Will be a return buyer.

K
Review №36

Great customer service! Brian did a fantastic job working with us to get us the car we wanted at an affordable price! I highly recommend this dealrship!

Go
Review №37

Terry is a great salesman and made the buying experience easy. Would recommend Kia to anyone even if your looking for something else, they can get it.Purchased:2014 Chevy Silverado 1500 LT 4x4

Ro
Review №38

Awesome place to buy a car! Very informative, knowledgeable and friendly staff! They actually care about their customers needs. Kenny and Thom were great to work with. Thom definitely was up to date on all his product knowledge on the Sorento I bought and was able to take the time to show me how to work all the technology on my new suv. He was an amazing salesman! I would definitely recommend buying a car from Shottenkirk Kia!

pa
Review №39

Michael our salesman was amazing. He made my husband and I comfortable doing business with him. I would definitely recommend doing business with them, this is our 2nd Kia Soul we have purchased.

He
Review №40

Fantastic experience! Alex Coleman was very helpful in helping me find the right fit for my needs. I will send anybody looking for a new vehicle his way. Thanks again Alex!

Mo
Review №41

BRIAN LEWIS....GUY WAS AWESOME WITH PROVIDING SERVICES TO ME. THEY REALLY SHOW CONCERN FOR YOUR NEEDS AND WANTS WHEN PURCHASING A VEHICLE. THEY DONT JUST PUSH YOU TO BUY A VEHICLE YOU CANT AFFORD,THEY PUT YOU IN A VEHICLE YOU WANT AT A COST YOU CAN AFFORD. THANKS BRIAN!

El
Review №42

I came in for a scheduled oil change. The associates are always pleasant and prompt and my car was finished within thirty minutes. Id recommend this place for quick and courteous service.

Le
Review №43

Michael Ferguson was great! He showed me the awesome features my chevy Cruze has and explained every detail of the car and how to use it! He was very patient with my decision, because it was hard for me to make up my mind on which car to get. I felt confident with my decision after talking to him. He is not like other car salesman who push cars on you he lets you decide and shows the pros and cons of the vehicle based on your interest. Great salesman Thanks again Michael :)

Ja
Review №44

Always a great service !! Brooke and Jesse do a great job

Br
Review №45

Absolutely amazing service compared to my last time at shottenkirk Kia. Michael Ferguson was really great about helping me get into the car I wanted. He was patient and stayed in touch through the whole process. 10/10 will shop again:)

Ky
Review №46

Ordered our Telluride S from Thom. He made ordering easy.

Vi
Review №47

I would like to thank everyone involved in our purchase of our new Kia Soul. A big thank you to Mike, Kenny, and Keith. Also a big thank to the finance department, you were awesome.

Ro
Review №48

Mike my sales guy was great to work with and Nick made the paperwork quick and easy. Really made the new car experience fun!

Ji
Review №49

Great experience working with Mike Ferguson. Knowledgeable about the new Kia Stinger. No pressure at all. Kia Shottenkirk does an outstanding job.

St
Review №50

Awesome dealership and staff. My go to place for my vehicles now, to purchase and to have maintained. I do still shop around, but I find their prices and values hard to beat.

Da
Review №51

Terry was awesome! Very personable. I would definitely recommend him and shottenkirk Kia to my friends and family.

Da
Review №52

Ehh, probably wont be back here again. I was a first time customer for the service department, and the service advisor kinda had a crabby attitude with me. But when she was with other customers she was just happy to be assisting them. Plus the Oil change was around 60ish dollars, which was almost double what I would have paid in Peoria. Lost my business.

Re
Review №53

My experience at Shottenkirk, good. I am enjoying my new car, it handles great on the highway. I like the phone which is hands free.

Mi
Review №54

My experience was exceptional. I arrived a little before close and the staff stayed 2 hours past close to help me find my Kia Sportage. I was able to take the vechile home until the next day when I came back to sign the paperwork. Everyone was friendly, professional, and patient. I was in need of a Starbucks and Terry Russell kindly let me teat drive us through the drive through. It was truly a fun experience that I will never forget. My car is exactly what I wanted and any time I have a question, no matter how trivial, he responds and helps me in any way he can. I highly recommend anyone trusting their needs to the crew at Shottenkirk.

Jo
Review №55

Shottenkirk Kia is a great place to get you into the vehicle that fits your personal needs today. There willing to work with you and they put their customer first.

Ga
Review №56

Very up to date and consistent with keeping you up to date on your interests and concerns with their shop and deals.

Sa
Review №57

Michael and Brian were absolutely amazing to work with. They went above and beyond to get me the car I wanted. Id definitely recommend Shottenkirk to anyone and will be back.

Fi
Review №58

Great place to do business... They are not pushy. They are very knowledgeable and kind! Makes everything go smoothly!!!

Er
Review №59

Received great service at Shottenkirk Kia in Quincy. Michael, Chris, and Nick did an excellent job. Very professional and easy to work with.

Ra
Review №60

Wonderful service! Brian got me into a brand new car with affordable payments. I could not be more pleased with him. Thank you so much to everyone at shotenkirk kia!

Do
Review №61

Got oil change done and two recalls on my car fixed. They were pretty fast and thorough.

Ca
Review №62

Every one seemed willing to help. They worked really well as a team. Everyone seemed to actually care and worked to meet the needs of myself and my family.

He
Review №63

The people were down to earth, straight forward, geiunely friendly, and knowledgeable. They left no rock unturned when it came to details of the vehicle and payments. I felt cared for and not waited on.

Th
Review №64

Absolutely fantastic service! I bought my dream car and they helped me every step of the way! I will gladly use them in the future!

Ke
Review №65

The salesperson was not knowledgeable of the area or the inventory. When he finally decided to show us one vehicle he could not even tell is the price.

Al
Review №66

I have a 2012 Optima, I bought New in 2011 in Quincy, its been a fantastic car, no problems at all. The Service dept is very attentive and efficient. Jesse is the best!

Ma
Review №67

Brian was very helpful through the whole Shottenkirk process. Look forward to working with him again. Thank you.

Na
Review №68

Friendly staff and quick service. Needed a quick fix and they got my car right in.

Pa
Review №69

I just bought my second Kia Sorrento. The Shottenkirk Kia dealership has been very helpful and friendly to work with. I have also used their service dept, which has been very good. I have no problem in buying cars from them, and it also doesnt hurt that I have been very impressed with the Kia brand. I love my Sorrento!

Ma
Review №70

Very friendly! They make sure that you get there best deals!!! Highly recommend!

Ju
Review №71

Great Awesome go check it out nice friendly service and good reliable cars

Be
Review №72

This team worked to help me get within my budget for the best deal possible! Brian Lewis was a great help!

Pe
Review №73

Michael Ferguson has helped us out twice now and did a great job both times. He keeps and touch to make sure all is going well also.

Ve
Review №74

Brian was a great salesman! Was quick and painless and enjoy the car! Thanks for everything!

Am
Review №75

Service department is great. They take care of you quickly. Really good with recall issues. I have a 2011 Kia Sorento, purchased new from Shottenkirk.

Ka
Review №76

This was the best car buying experience ever. EVERYONE was friendly, helpful and accommodating .These guys at Shottenkirk Kia definitely go above and beyond for their customers. Thank you Greg Westhoff, Kenny England, and Chris Quinn. You all made my daughters car buying experience a great one. I highly recommend Shottenkirk Kia !!! Ask for Gerg 🖒

St
Review №77

Great service and amazing help from Alex and his crew! Ive bought my first car today and Im in love!!!

Ri
Review №78

We just purchase a 2017 Kia Forte today, Brian our sales rep was great, the process was very simple, and we left feeling that we got a good deal.

Ch
Review №79

Had a great experience with ordering our KIA Telluride SX from Michael at Shottenkirk KIA. Michael definitely made the experience 💯 times better. Kept me informed on the updates from when it was ordered to when it was delivered. My wife and I love our 2020 KIA Telluride SX.

ch
Review №80

Got two cars there Bernie took care of everything and was fastWell its been a few months I have had the car for like 5 months and now my lifters are knocking. Not happy

Mi
Review №81

Excellent experience. Will definitely buy from here again.

An
Review №82

Best service department ever!!! They treat you like family.

Ch
Review №83

Terry was a big help and completely honest with us. Helped us out every way he could. Thanks!

Tr
Review №84

Excellent people will do what ever they can to do to get you the car you want

Sa
Review №85

Bought our Kia Optima in 2016 from Michael Ferguson at Shottenkirk. Weve enjoyed our car and get very good service maintaining it.

ta
Review №86

My Kia Optima is already my favorite car ever! And Terry Russell made it happen! My favorite car salesman ever! 😊

No
Review №87

Always get excellent service when I bring my car in. Jesse always looks out for me.

na
Review №88

Michael found me the perfect kia and Chris helped me secure an awesome deal. I was shopping for a new suv because of a car wreck. The guys at shottenkirk made a rough week a lot better.

Ca
Review №89

Brian Lewis and the team at Shottenkirk Kia worked very hard to find a dependable, affordable car to fit my specific needs. I told then that I needed a dependable car, within my price range, with plenty of space in the trunk, that will last me the next 10-20 years. They set me up with 4 or 5 different, used Kias, that fit my description. Three days later I decided on a lightly used 2015 Kia Sorrento. The car is beautiful, dependable, and affordable. I thank Brian Lewis, and Kia for their absolutely wonderful customer service, and their determinedness to meet my needs. When you go to Kia, ask for Brian, hell hook you up!

Ma
Review №90

Michael Fergerson what a great guy. They have always treated me good

St
Review №91

Fast, friendly and thourough. Would recommend.

Ke
Review №92

Easy pain free didnt push us into a sale

Bo
Review №93

Quick and thorough service. Friendly atmosphere.

Ge
Review №94

Great dealership. Our fourth purchase in the last 5 years.

Br
Review №95

Purchased 2 kias from here and its great place to work, 3 years and going!

t
Review №96

Amazing experience felt like family, really enjoyed my time with Brian and everyone there!

Ri
Review №97

Great service they take great care of our Sorento.

Ma
Review №98

We have bought 4 cars now from shottenkirk Kia Quincy IL. 3 brand new off the lot this was a certified pre owned 2014 sorento with 35000 miles on it fully load 26000 dollar used car. I can say it will be the last time I consider them when we by our next one. All the cars we have bought has been in a 6yr period. This time the wasnt detailed which they said they did. Then the sunroof was leaking so they came and picked it up and dropped it off. We had a full tank of gas when they picked it up it was brought back with a quarter of a tank not washed or vacuumed out. Thought since the was checking for sunroof leak they would have atleast washed it to check to see if it was still leaking. When we bought the car we had a payment set up all paperwork signed and then they call a few days later said the payment would actually be higher than what we agreed to. This is the second time theyve done that to me. I also know a few other people that buy kias all the time they receive gifts in the mail and tell me storys about how great the service is at other locations. Overall Im not very happy when I think about the experience weve had there.

ki
Review №99

Very customer service oriented!Ive them! They all became family when we bought our new Soul!!!

Da
Review №100

We were very pleased the outstanding service and very pleased with the vehicle....

Information
49 Photos
100 Comments
4.5 Rating
  • Address:1330 N 24th St, Quincy, IL 62301, United States
  • Site:https://kiaofquincy.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 217-919-9855
Categories
  • Car leasing service
  • Auto broker
  • Car dealer
  • Car finance and loan company
  • Kia dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–6pm
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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