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Supercuts
17 Scammell St, Quincy, MA 02169, United States
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Supercuts

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La
Review №1

I asked her to do layer cut! But the output is completely different

Pr
Review №2

May was extremely rude, on phone and even when I was at supercuts. I asked someone else to cut my hair. Kristy was very professional. Not a bad place to go considering how much they charge, just avoid May.

Sn
Review №3

This is right next to my apartment and wanted to try. But my experience has exceeded the bad reviews which I read down below. I dont want to say her name in public (But I would really share if someone from SuperCuts contact me), she is really lazy, I requested her to use scissors, but she shaved my head with a trimmer. She completed my haircut in 5-10 mins, and after I took a comb and have literally shown her the length hair which is still left un-cut. Then and there I thought I would never ever come back here. And during billing, she literally demanded for tips. This is too much. I would like some one to contact me from Super Cuts. Guys and girls, Caution.

Ch
Review №4

Rude won’t get off the phone to cut hair or book you then starts yelling at you because you don’t know who she’s talking to and she won’t even look at you when she’s talking. Walked out it awful.

Gl
Review №5

Took me right in very friendly and fast service

Je
Review №6

I brought my 8 year old in for layers, and her bangs trimmed. Well bangs cut way too short and sideways...no layers just back trimmed. Wont bring her back again. This was her 2nd time there. First time was great...this time, awful.

St
Review №7

Overall very quick and easy, even with the precautions in place. Staff called as soon as it was time for me to come inside, as I waited in my car. Quickly checked my temperature and was asked if I was in contact with anyone with covid. Staff was regularly cleaning and taking precautions. Also all staff used disposable gloves while cutting the hair.

Sh
Review №8

Staff is very friendly but they dont understand what the customer wants. I did not feel good about my cut after I left the store.

So
Review №9

I had one great experience here with a lady who wasnt rude, and who could actually do hair. Everyone else is just rude behaving like their paychecks dont depend on their customers.

ni
Review №10

Trying to make an appointment over the phone was pretty much impossible. We asked for what was available in 30 mins or more (it was 4:45 when I called) they said 5:20 so I said perfect. They then called back 5 mins later at 4:50 asking where we were and that we had a 4:50 appt and that I did not speak to someone 5 mins ago and make the 5:20 appt (but yet they had all our info) after arguing with me for 7 mins which got us nowhere they finally said ok come in at 5:20 which now only gave me 10-15 mins to get there. So I said we would be there as fast as we could. So that was a nightmare and then when we got there two of the three ladies were rude but the one who actually did the haircut was really nice, she was quick and did a great job so she is the ONLY reason this review got the 3 stars.

Da
Review №11

Tamika is fabulous as always.

Je
Review №12

Mona and May are great. Excellent prices, good hair cuts. Comfortable atmosphere

Da
Review №13

Clean, kind, and good at what I giving what I hoped for.

ro
Review №14

Always a 5 star experience with Tamika

Mi
Review №15

So kind and helpful to my elderly mother

Mi
Review №16

Good location for quick trim and mens haircut. Observe covid-19 pandemic social distancing rules.

St
Review №17

I adore my hair stylist Ive been seeing for years. I moved 3 hours away and I still drive in to see her. She and her skills are fabulous💜

Dr
Review №18

Great customer service. Professional staff. They take appointments on phone and you can make one online. Clean.

Ju
Review №19

If only I could rate it zero! When I arrived, the lady at the register asked me to wait for a couple of minutes. She then continued to do something on the register for the next 15 mins or so. When she was finally done she put my name in and I was assigned a hair dresser immediately. I start to walk to her but she says nothing at all. Not even hi. I just stopped where I was because at this point Im confused as to where she wants me to sit. She finally hand signs me to sit in one of the chairs and has still not said a word. NO SMILES, NO GREETINGS. Very cold behavior. Finally a word from her what do you want?. I ask her to cut off two inches in a straight line and add some angles in the front of my face. She says nothing at all again and starts to wet my hair. At this point my hair is not even parted so I ask her to do that. NO RESPONSE. She continues to wet my hair and now Im worried that she didnt get me so I repeat myself. Her response I AM NOT GOING TO JUST CUT ANYTHING. Sure you hopefully wont cut just anything but it is nice to acknowledge you get what the customer wants. Finally she starts to cut and is done pretty quickly. She then moved over to cut the angles in the front. Ive had this done Everytime for the past 6 years and never has it been this horrible. She cut it in 3 different parts and cut them as if I wanted 3 different lengths of bangs! She did not smooth then out. They are not even on both sides. They end way above the rest of my hair so it looks like some took the middle third of my hair length and just went crazy. After all this say over, in tried to check what was done and asked her that it was not even, she very rudely says that Im picking more hair on one side and not the other and that I dont know how to compare. She did that like 3 times and at this point I didnt want her to touch my hair anymore so I said its fine. Finally came a big loud reply I THINK IT LOOKS GOOD. She did not even help me clean up, I just paid and left. Ive been going to Supercuts on comm ave (Packards corner) for 3 years and never once have I had such a horrible experience. I would really like my money back on this one!

Do
Review №20

I had a great experience.Called in the morning and set up time to come in. A sweet woman Tamika took care of me and gave me the best haircut iv ever had to be honest. She helped me to look my best for a buisness meeting. Highly recommended.

El
Review №21

Supercuts Quincy is clean and bright and friendly. Their staff is very knowledgeable. Tamika did a fabulous job!

Ol
Review №22

Crissy is professional and an expert with a pair of scissors.Jay Casey and Old Colony Masons highly recommends Supercuts in Quincy. Thanks for the great cut.

Di
Review №23

They are amazing I asked for two inches off and they did a great job, they are going to order stuff for me and call when it arrives, you do need to call ahead, make an appointment and they clean between each client. MASK UP

Jm
Review №24

Find somewhere else...not the best place

Ly
Review №25

Joanne is an awesome hairstylist! She is only there on Saturdays so I finally got to get my hair cut from her today for the first time in a very long time and I love my hair again! Thank you Joanne!!

S
Review №26

Had long amazing hair as a guy after the pandemic and this place cut it so short and uneven. I was laughed at then got it fixed on Newbury st. in Boston. they showed me how messed up it was. never going back here or recommending it past a shaved head

Ch
Review №27

I personally dont get my hair cut at super cuts. I go to the barber school in Quincy. I have been going to the guy who runs it for close to 15 years. However, my buddy rich always goes here and this time I brought him. Theyre very nice and they are quick to get to you.

Mi
Review №28

Good people, one of the better staffed Supercuts locations Ive been to. Never had a bad visit

Re
Review №29

This place is lovely! Mikayla was super attentive and friendly and gave me just the cut I wanted. Ill definitely be coming back to this location the next time I need a haircut. Wish I could give more than five stars!

Ti
Review №30

Attitudes and bad haircut.. Not returning.

Ji
Review №31

Not to good of a job

Wi
Review №32

I got a haircut here

jo
Review №33

If the right hairdresser you get great hair cut at good price.

Ma
Review №34

Very nice staff, did a great job cutting an elderly friends hair.

Sh
Review №35

Excellent service fast wait time

To
Review №36

Tamika is the best!! Highly recommend her!

Do
Review №37

Been here have Mae do my hair. Dont have to wait long. They all have great personalities and very experienced

Ha
Review №38

Bad experience!

Ve
Review №39

Tamika is the best!

Fr
Review №40

Definitely will never be going back to this company ever again. The place was dead. I was seated immediately and the hair dresser was more concerned with the conversation with her other corworkers. I got my normal 5 3 which I’ve been getting for 15 years. Never complained once. Took a total of 5 minutes because there was no effort or care. Messed up my sides really bad. Didn’t even take time to fade or go over for missed spots. I still paid because the service was completed. I went to the car and my wife was upset how dumb it looked. Never have I asked my money back before but I needed to go somewhere else to get it fixed. I went back inside ( 5 minutes after I paid ) and requested my money back. They said they don’t give money back. Called corporate and said same thing. If I just got my money back I wouldn’t even of cared as much. People make mistakes but the company doesn’t own up to that. They would rather take my money and say “c ya” rather then taking a bad situation and doing the best they can to make it right. Money grabbers who don’t stand for the customers. No thanks... I’ll take my business to a place who will actually be empowered to satisfy all issues.

Da
Review №41

Always busy. People working there are nice, but dont go out of their way to be friendly. Haircut was typical for a chain like this.

Ma
Review №42

The worst haircut I ever had in my life. The short hair woman was very rude, it finished my haircut in ten minutes and with a horrible result. I had to go in another place to fix the lines she left on my head. Never going back

Da
Review №43

Ask for Mae. Shes the best!

Ad
Review №44

Staffs were kind and friendly. They are skilled and the price is moderate

Tu
Review №45

Always great service and professional cut hairs, mona and Michelle always take care of me,

Ab
Review №46

My wife was very disappointed with the whole experience. She has been going to supercuts for a while and she claimed this was of the worst customer service she encountered. The only nice person there is a young lady, the other staff there are very rude. She definitely will never go there again. Extremely disappointing!

Su
Review №47

Staff are usually friendly. I only get my hair trimmed but I have never had a problem here.

vi
Review №48

Its all on your LUCK.. if you want to go to this place just make sure you dont become an experimental dummy for the new comers. Make sure you know the name of good hair dresser there before you plan to go. I see new faces every time I have walked in.

An
Review №49

Earlier today I stopped by a local Barber shop that i saw was open since my usual was closed at the current time..The guy as nice as he was did not listen to me at all and when I got home I was completely unsatisfied with the way my hair came out..uneven not cut enough etc...My nephew suggested I swing by Supercuts and luckily they were open.I was greeted by Mona a very nice soft spoken woman that could clearly see how unhappy I was. She sat me down took her time with fixing the other barbers mistakes and listened to what I had to say and was able to fix all of the other guys mistakes as best as her circumstances would let her.. I was close to shaving my entire head and she saved the day. I highly recommend them.

Jo
Review №50

Best haircut Ive had in a long time

Th
Review №51

Great service. Shout out to Mono. You do a great job.

Sw
Review №52

Located in neighborhood. Good hair cuts. I have a bad experience once as I requested for shampoo after hair cut and they did apply shampoo and washed my hair. After they let me go with wet hair without drying. Extra charge for dryer even after applying shampoo. It should be included.

Je
Review №53

Awesome

Ma
Review №54

Tamika is excellent!

Ti
Review №55

Quick service. Nice cut!

Ch
Review №56

Why cant you make an appointment online? SHOULD UPDATE WEBSITE CONSIDERING......

Le
Review №57

Great customer service. Plus Tamika is the best.

pa
Review №58

They do a good job for me

li
Review №59

IF I COULD RATE THIS PLACE ZERO STARS I WOULD!! THIS PLACE IS SO DIRTY AND GROSS! THE LADY HAD ATTITUDE AND VERY RUDE. I WILL NEVER COME BACK HERE AGAIN. LEARN HOW TO TREAT YOUR CLIENTS AND MAYBE YOULL BE ABLE TO KEEP YOUR CLIENTS. AND FOR SURE MAKE SURE YOU LEARN HOW TO CLEAN UP YOUR AREA AND LEARN HOW TO CLEAN THE OBJECTS YOUR ABOUT TO USE FOR SOME ONES HAIR!!!! ILL LEAVE IT AT THAT!!!!! OH ONE MORE THING BEFORE I GO LEARN HOW TO KEEP YOUR MOUTH PROFESSIONAL AND STOP FLIRTING WITH THE MEN!!!

Mo
Review №60

The only reason I give them 2 star is for a woman called Roula. She is the only one who actually does a decent job.the older African woman smells and has bad attitudes. many of them dont pay attention and almost every time my sideburns were not equal and once I had half square and half round in the back.

Mi
Review №61

They are friendly and kind here, you will enjoy getting your hair cut here!

Tr
Review №62

Great place to GET youre hair cut

Su
Review №63

GREAT STAFF. Greet every customer. Lots of regulars.

Co
Review №64

Great job, per usual.

Ki
Review №65

Roula gave me a better cut than I have had at high end salons! She is the only one I will see now. Over the years I have paid $30, $45 and $60 for haircuts that were meh, and I noticed that half of the addresses Ive seen over the years disagree with what I want and tell me why I shouldnt get what I requested. Its like its my hair I know what I want more than they do! So Roula listens and has consistently given me the best haircuts I have ever had and I love her so much. If she leaves I do not know what I would do!

Da
Review №66

The place isnt bad. The woman i see is amazing

Da
Review №67

Great people that work there.

pa
Review №68

Worst hair style in my life ever seen. These people don’t know how to talk with customers they doesn’t even respect unprofessional service

An
Review №69

Just awful. the older African woman with black hair is extremely rude. i wanted to cut my hair with a part and she gave me horrible attitude and refused to do it. she made me feel very angry and I dont see myself going to a super cuts ever again. to be honest I dont even know why they hired her. the wait was also very long and I didnt end up getting a haircut that day.

Is
Review №70

The employees have favoritism for customers, the skip customers . Some people clearly said I have a 8:30 appt and I was waiting before he even called and they take him before me I was keeping track. . Never going back. Oh and waiting line is one hour and 20 minutes.

An
Review №71

I just wanted to know close the salon was near me

Sa
Review №72

Have been bringing my kids here for over 12 years for their haircuts.

Vi
Review №73

The lady that cut my hair looked like she was not happy to see me or anyone. Average haircut too.

Br
Review №74

Much needed haircut. My time is limited and was in and out in no time.

ca
Review №75

Ive been going here since I was a kid for one stylist and she always makes time to see me. The staff is very friendly and listens to what a customer wants.

An
Review №76

GreatJob not, not rushed. Going back today. ANne

da
Review №77

I cant believe this place wait time and service is so horrible

Ni
Review №78

Worst haircut Ive ever gotten. I went there for my 230 appt on a Sunday. Someone who got there at 245 and said they were early for their 300 apt ended up getting in before me. When my name was finally called, a 7 year old got up at the same time as me to get a tissue., and the lady thought it was him, and you could tell she was bummed when she found out it was me, so she proceeded to give me the most rushed haircut she could. I told her I was growing my hair out and just wanted it evened out and trimmed, and ended up leaving to find my hair on a slant after I showered later.

Ol
Review №79

Great haircut very nice staff

Br
Review №80

Very pleased and price is right. Due for a trim soon.

Pu
Review №81

Its my favourite place. I always go there for a hair cut.

Jo
Review №82

Nice 👌 hair dressers

Wi
Review №83

This place is very clean,and Mona hooks me up with a fresh cut In no time..U ROCK 🏆💝

Ch
Review №84

Great hair cut

Bo
Review №85

Rurla is the best.

Ja
Review №86

Just perfect staff very professional

Pr
Review №87

Nice place to trim up fast.

Ch
Review №88

Very pleasant experience

Ad
Review №89

I called ahead and was told to come immediately. I get there in less than 10 mins and I am told there are 4 people in total and 2 people ahead of me in the queue. After 30 mins, the last person in the queue threw temper about delay and they let him cut the queue and get haircut before me.I was the last person to get the haircut. My haircut is over in 8 mins after a wait of 50 mins...horrible appointment and queue management.

Cl
Review №90

They did an excellent job.

sh
Review №91

Amazing place..amazing haricut

Ke
Review №92

Just not welcoming...

ja
Review №93

It was fast and friendly visit.

Er
Review №94

Shauna, the manager, is the best!

Ka
Review №95

Good place for an haircut in Quincy.

Ke
Review №96

Took my son he doesnt move and they still didnt cut his hair straight

Ro
Review №97

Not that great anymore too many new people changing all the time its hard to have a regular barber here. And wait times are little long

Bh
Review №98

Good service. Especially for kids.

Mi
Review №99

My go to spot for cut and color call ahead for same day service

Va
Review №100

Their prices keep increasing.

Information
27 Photos
100 Comments
3.8 Rating
  • Address:17 Scammell St, Quincy, MA 02169, United States
  • Site:https://supercuts.com/locations/ma/quincy/pilgrim-plaza-haircuts-8333.html
  • Phone:+1 617-479-0363
Categories
  • Barber shop
  • Hair salon
  • Beauty salon
  • Waxing hair removal service
Working hours
  • Monday:9am–7pm
  • Tuesday:8am–6pm
  • Wednesday:9am–5pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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