Great company! The employees are friendly and well educated in their product!

Good place to deliver the load.... was in and out in 22 minutes.... Washroom facility is in employees lunch room area and was exceptionally clean !

The staff here seem to enjoy their job and know their business. They have proven to me to be able to take care of all my insulation problems. My questions regarding the insulation r-factor was very educational to me. Their expertice in the field is great.I believe the pricing they have is far less expensive than the competitors. I highly recommend doing business with this HIGH QUALITY Business.

Was not happy, was installing whit guyyer and decided to give service partners a try, not only did they not have the outside miter boxes I need for this big job, they also gave me 5 tubes of grey caulking...I needed and and specifically asked for clear.

R-factor in Puyallup was extremely helpful & courteous, knowledgeable & professional Michael helped me out with my building situation. Appreciation to Julie as well.

They are much more organized and quicker. Rachael and the staff are very helpful.

Debbie was no help when i was looking for spindle type insulation anchors. she didnt know what they were and didnt know of any other insulation suppliers.WHAT A JOKE! Bay insulation in Kent has my buisness now

I was incredibly dissapointed with my experience with R factor. I called from Kent at 8:30 in the morning to confirm if they had 1/2 XPS extruded foam board, the lady(Debbie?) insisted that they carried RMAX 1/2 extruded board. I was very excited and hung up to prepare to leave. I thought about it and I have only seen RMAX polyiso insulation board. I called back to confirm if it was polyiso or extruded polystyrene. She insisted it was extruded foam insulation and hung up on me. Instead of demanding a confirmation I made the mistake of leaving.40 minutes later I arrived to a disappointing confirmation of my suspicions. The lady who insisted they had the 1/2 extruded foam board did not actually know their product selection. She didnt show the slightest bit of remorse when I expressed my frustration and responded with one of the most half assed apologies Ive seen from a business. I drove 40 minutes back home and left to work with disappointment in my time wasted. If the lady took the time to answer my question or not hang up on me I couldve saved an hour and a half and not left this review.I strongly recommend going through white cap where they treat their customers with respect and do not lie when faced with an unknown question.

Awesome place