Had some Yellow Jackets behind the siding of my home. Because of the difficult and tight area that the bees were in, Independent first dusted the area with a powder in hopes it would get through the small cracks and infect the nest. After 1 week, the bee activity slowed but still showed signs the bees were active. After calling Independent and telling them about the bee activity, they immediately set up another appointment to come back. This time they used a liquid spray and that did the job! Very much appreciated that Independent was determined to take care of my situation. I will definitely use Independent Pest Solutions again if run into anymore pest problems. Thanks for your service.
Michael was on time, looked and presented himself as a professional and was real with me from the moment we discussed my concerns. Although Michael did not perform any work on my home, he educated me on some of my concerns. He Seemed genuine to me, so you guys are ok in my book. I know who to call if I do end up needing any pest control services.
Don was very professional and very knowledgeable and on time, he explained what he was going to do step by step. He knows how to take care of the customer and listened to my complains and concerns after l hard quite some disappointment with my local pest control company and losing money. I can say am very happy, finally found a company that solved my problem!!! I will definitely use them again.
Jennifer does a great customer service and is very thorough when she come to the house and has a great attitude.
Much to my husband and my horror, we found a large cluster of tiny ants in our bonus room. We called Independent Pest Solutions to schedule an appt. It was very easy to get ahold of them, and the staff was so helping and kind on the phone. Jennifer, the pest tech, was great. Super nice, professional, and quick. We can rest easy knowing our issue was taken care of so quickly and professionally.
This has been a great company for me. They redid my crawl space, mediating mold and replacing all of the insulation under the mobile home. I have used them for years and they have taken care of me since then. They have always treated me well and done a good job of keeping those pesky critters in check. Trust me this is not a problem that will go away. They chewed through my water lines and caused over $45,000 in damage.I have not been with any other company, why would I?
Always prompt & reliable & courteous. Super responsive. I happily keep them on a monthly service plan.
Weve used Independent Pest Solutions a couple of times now and we would highly recommend them. Their staff is very professional and knowledgeable. They were quick to get out to our house and the technician was great and quickly located the issue. Great company.
They were very professional, knowledgeable, friendly & prompt! Thank you Michael & Matthew!!😁
Your Review: (5 Stars)Don is very helpful, thorough, and cares about the well being of his clients. It is exceedingly stressful to have large rodents invade ones home. Don not only goes above and beyond to get rid of the rodents, but also has a lot of empathy for the clients stress. I live in the country - and several rat families decided my house would be a great place to live. Independent Pest Solutions is helping me rid of the nasty little beasties!
The tech that came out to my house was professional and knowledgable about the pests that I was dealing with. They came in, took care of business and at a good price too. 10/10 would recommend to anyone.
I own a small business in Tacoma which had a rodent problem. I was very disappointed in the service we were receiving from a national pest control company. After researching I decided to try a local company and gave Matt a call. Matt is an efficient communicator and asked the right questions, set the appointment and also followed up to make sure everything went well. Unfortunately the problem was with the building structure and we had to tear down the ceilings so Jake could seal all the holes with meshed wire and the problem was solved. The owner, Don was involved with the assessment backed by his extensive knowledge and the cost was reasonable. They are professional and great to work with and I look forward to hearing from Matt each month to schedule an appointment for continued monitoring.
Excellent service! Consistently on time, professional, knowledgeable and friendly. And most importantly, they get the job done!
Very knowledgeable and professional. Every Technician we have had was friendly and thorough. Very easy to call at a moments notice to get a unexpected job done. Would recommend for home or business.Fast and efficient!
Independent Pest Solutions is one of the best pest control companies in the region! They helped us with an urgent stinging insect issue where the wasps broke through the ceiling from the attic and the tenant was allergic. Both the scheduler, Matt and the service tech Don were extremely professional and personable. We were able to get help with one call!
Don and his team are great to work with. I have had them out to our house a couple of times over the years. I wouldnt hesitate to call them again if I need there help.
We saw the squirrels and heard the rats under the house. Independent Pest worked with us to build barriers and set traps. That was two years ago. Today, no squirrels, no rats, no mice, no ants. Who knows what else theyve chased away. Not only are they doing the job, but these people are friendly, courteous and timely. Its not my dream job. Im glad for them to act like its theirs.
I would like to express my wholehearted appreciation for the excellent service, unfailing reliability, consistent friendliness with me and my cats, assiduous care for my property, and overall awesome customer service that Scott Clement has provided to me for the past five years. I consider myself very fortunate to have this stability with a company; Scott is such an asset to your company, he makes customers feel like they are his only customer that matters, and I am tremendously grateful for his great service.
The tech I have is David. He is a great guy...has an awesome personality and has helped in catching a few of the rodents that have been living in my basement. I enjoy seeing him and laughing at his humor. I would recommend this company a lot. And if your lucky enough to get David then that is a plus.
5 star service from my initial panic phone call, to their inspection and treatment. Excellent customer service, highly knowledgable, dedicated, reliable team from start to finish. Highly recommend.
Independent Pest Solutions is who I depend on to take care of all my pest needs. They offer quick service, The technicians are very professional and know what they are doing. I would highly recommend them!
We have a farm, and were getting overrun by rats. Called Matt at Pest Solutions, and the rest is history. They not only rid us of rats, but also took care of outdoor insects around the house. Pest Solutions also, periodically swept down cobwebs and such on our porches. They set up a schedule for us so they came by to check for signs of rodents, and to clean the porches.
I work at Maxcare Hardwood Floors/Premiere Floors & Design Center in Puyallup. We have used Independent Pest Solutions for approximately 10 years on a consistent basis. We will go to no other to get our insulation needs met. Matt has always been knowledgeable, responsive and a true professional. We do insurance projects frequently which require insulation replacement in walls and crawlspaces. They really do represent the professionalism and fair pricing that we require as a contractor. Independent works directly with all our customers and have always demonstrated professionalism and efficiency. Over the past 10 years, we have not once received any complaints or call backs from our customers. I always recommend Independent Pest Solutions any chance I have. Don, Nora and Matt are awesome to work with. They definitely deserve 5 stars!
I was on vacation in Florida and got a call from my house sitter about a wasp swarm. 2 hour difference in time zones. They were there in 3 hours removing the nest and spraying. Efficient, cost effective, awesome customer service. Took a dangerous situation and made it safe again. Very pleased and highly recommend them. 5 Stars.😁
Have been using this company for the last five years on a quarterly basis for rodent control. This last week they really let me down. I put my house on the market to go into retirement and had a pending offer contingent on inspection. My wife and I called Independent Pest Solutions to remove traps in my crawl space and prep it for the up-and-coming inspection. ( we live in a very rural area). We had the inspection today and were disappointed to find rotting carcasses rodent droppings and chewed up visqueen. There was no communication to that effect when they came out at all. Their only excuse was that they have not been out since last October. So much for hiring a professional. A true professional would have removed all the carcasses and recommended a clean out. I would not recommend this company.
These guys are the best. 110% happy with the service.
Independent Pest Solutions is the place to call when you need pests taken care of ASAP.We had a huge wasps nest that we discovered on the 4th of July and it was taken care of the next day. Person we spoke to on the phone was friendly and professional as well as the technicians who arrived to take care of the problem. Referred them to my mom who was given the same service. We would definitely recommend them to anyone!
Who knew having rats would be such a pain?Seriously if you have any pest problems, use Independent Pest Solutions. We called in after finding out we had rats living in the wall behind our stove. Those little buggers had chewed a hole clean through the wall! After trying a few home remedies and nothing working, we called in. Our tech David came out to see what he was working with and in his first estimate gave us a quote that was a little out of our budget but gave us a good idea of what we could do on our own. The little buggers escalated and we called it in. David came out and rebuilt our crawl space doors, set traps, and even followed up later when we called because the rats had chewed some wires and killed our dishwasher. He made it his mission to make sure the job was done and the rats were taken care of humanely. As of 2/1/18 we finally conquered the Godzilla rat who was one of many before him.I would call these guys every time. You should too.
We have been with Independent Pest Solutions for years. Whenever we have had any issues, they have always come to the rescue. I would not be without them and highly recommend their services.
Professional work. Would recommend to any in need of pest services. Great customer service.
Independent has set the standard for pest solutions for me. Ive used their services in both professional and home capacities and couldnt be more pleased with their assistance.
Very timely & excellent service! Had a pest control problem at my parents house & the ant problem was fixed that day! Not only that, but a few days later I was pleasantly surprised to find out that they followed up with my parents to make sure everything was OK. Now they dont have to worry about any pests because Independent will always check their house out every couple of months.I am super satisfied and would recommend them to everyone.
Very Impressed! Friendly service and very thorough.
Wonderful people, service and customer service. Ive been a customer for years and wouldnt change!
Matt always is positive with great customer service! I refer them to everyone.
Friendly service and took care of our problem in an efficient manner! Highly recommend this company!
Great service, great customer service - love them!
Independent Pest solutions is a great company to work with. They always show up on time and do exactly what they came to do. I would highly recommend them to anyone
Great local company.