Respectful, knowledgeable people who know their business well, expert repairs done with reasonable prices. 24 hour on call service with roadside repairs when needed. A great crew!
Best 24hr service in area Adrian took care of 3 issues on time and handledI’ll continue to use there servicesThank you guys job well done
DISHONEST SERVICE! Very unhappy with the service that was provided. I called at 6am for a trailer tore repair owner gave me one price on the phone. I repeated the price he told me over the phone he had told me to clarify and he did agree the price was what states. The guy shows up and charges a completely different price a lot more then said amount. I called owner up to ask why price is different and he told me he was sleep when I called and he didn’t know what he was saying. Then he threatens to leave the job which would leave me stranded on the side of the highway because I wanted to pay the amount that was said on the phone. I deal with integrity and honor and I’m also a business man myself. If it was me I would have took the loss since he says that’s what it is and homered the price I was giving over the phone. THE WORST PART OF IT ALL IS HE THREATEN ME HE WILL LEAVE THE JOB OF I DIDNT WANT TO PAY THE INFLATED PRICE!!!
A very good team of guys straight to the point and strictly about their buisness, will definitely get you back on road running.
Empire truck repair is a terrific company. It’s very rare these days to find someone that is not only honest and reliable, but the quality of workmanship is more than the amount that you pay. Empire repaired my in-laws RV, so they can safely return home.Many thanks to Empire Team.
Empire to the rescue, brokedown and was able to get a part i needed on a Sunday. Empire showed up and tackled the problem in about an hours time. Great customer service and advice by there team. I hope i dont breakdown again in that area but if so i will be calling them.
..... what!? Im very happy with this company! Adrian is certainly top notch, both as a person and a mechanic. its crazy out here as an owner operator when you begin to expect to just get screwed at every turn, (thanks mainly to Volvo dealerships who really really set the service standard dirt low), and then, when youre on the side of the road needing a drive shaft repair, you come across someone like Adrian.the guy was personable, professional, timely, HONEST (both in ETAs regarding arrival to me as well as repair time/ projected cost). Really seems to care about doing a good job, also gave me pointers on ways to watch out for any future signs of failing parts.Thank You EMPIRE TRUCK (Adrian) for giving me back some of that lost faith in people again!Definitely recommend these guys!
Great service and was able to work me into the schedule well ahead of stated time. Pricing was fair and they used a top grade replacement tire, not a generic “I hope it works” tire.
I can’t say enough about Empire Truck Repair!!! first of all they brought out two really GOOD USED tires for my lowboy... which normally you can’t find GOOD USED tires “anymore” and he gave me a great price on the side of the road for emergency roadside service!!! but then we had a little problem two weeks later... and after one phone call he went over and beyond to make things right with me!!!! my hats off to this company on their customer service and standing behind their work and products... i’m a heavy hauler in the state of Florida for almost 20 years and I have dealt with these problems on the road many times so take my word for it this is a group of good guys!!!
Excellent customer service and very friendly people Id recommend them to anybody that needs tires or service on the side of the highway
EXCELLENT service. They were fast, didnt over charge my company, and got the job done and my driver back on the road. They helped me tremendously and will for sure use them again if in this area.
Great shop to have work done honest and quick Service said my radiator would take 9 to 11 hours and Adrián did it in 6 hours definitely will spread the word super frendly people thanks for your honest service Adrián
I called them at 4am to replace a u joint. They said that they would be out at 10AM. They arrived at 12pm and had u joint out in 30 minutes but I needed a carrier baring so they loaded up my drive shaft and took it with them saying they would be back in 1 hour. Several hours went by and I called to find out where they were. I was told they were on the way back. I sat on the side of the road waiting for them to return from 12:30 PM until 10:00 PM only to find out this whole time they were down the road working on someone elses truck. Then I get my bill for $1479.00 that includes 6 hours labor when they only spent about 2 hours actually working on my truck. You would think that when a company leaves you on the side of the road for over 12 hours while they lie to you about being on the way and they have your drive shaft with them so you couldnt get someone else to come get the job done they would cut you a break but no, they know they can screw you and they do. I run this lane multiple times a week and I wont soon forget being left, lied to, avoided, and screwed. Dont get caught like I did.UPDATE:After posting the first review they began calling and texting my phone to let me know that I need to get right with God . I dont know if that was a threat or not but fear not about my salvation as my relationship with God is in good standing. I have never seen someone handle business like this.These people are something else. Dont get caught up with this bunch.
I highly recommend this place to anyone. Not a fancy shop but they do very good job. Came in here for welding job on the tractor and i was in nd out in 2hrs.I called Peterbilt dealer before this place and they told me will take 2 days for the repair to be done.I saved time and 💰💰💰 by coming to Empire truck repair. Will definitely be coming back. A+++++++++
Great experience. Good customer service. Very knowledgeable bout truck repairs
Great service and a very kind and understanding staff, i had spun off the road into a ditch and hadn’t even called them yet however, he pulled over on his own time and pulled me out of the ditch, truly takes pride in his work
Do not fall into their trap. they are scammers
They came out at 9pm on a Saturday and did an excellent job! They were done in less than an hour very professional and did a GREAT job! Y’all came through when we needed you the most!! Thanks so much!!
Empire saves the day!!! So, its MLK weekend and We pack the family and our 4 wheelers to enjoy the weekend at Peace River campground. We drive 3 hours, fully loaded with camping gear and a trailer full of 4 wheelers. We finally arrive only to discover that someone (my son) either lost the keys to one of the 4 wheelers or left them behind. Needless to say, i Remembered that Empire Truck Repair and Road Service was only a phone call away! Adrian immediately located a brand new ignition and told me that he would send his guy John right away! These guys are the Best! They truly saved my weekend! If you ever find yourself in a pinch with any roadside issues dont hesitate to give these guys a call! Hands down the best customer service A+ !!
Amazing company! Only company that answered their phone at 3am when my RV was having problems. Thank you Steve and Roger for the phenomenal and fast service. But most importantly saving our trip! A+
Great people, speedy service, quick to share insightful knowledge on the issues and related maintenance. Thanks for what you do!
Best road service hands down!! They were so professional and quickly got my car up and going back again
Ok so a few days ago I wrote a very negative review. Today I will amend it.All I said then was true but the company did its best to make up for it. They sent out two workers (at no charge to me of course) who put in more than 11 hours until the slide was perfectly operational.They consider Empire to be their family business and I wish them all much success
Its a great company road service co. n very great workers. God bless them always. For there hard work.
Thank you Adrian and Steve for coming to help us when we got a flat tile on our RV driving down to Miami to see our family for thanksgiving. You guys are amazing! You saved our thanksgiving! The Murphy’s highly recommend Empire Road Service in a time of need!! A+
Empire was able to repair my tractor and work closely with my insurance without issues. They were extremely professional, patient and willing to work with me to resolve issues. Definitely would recommend them to anyone looking for great local companies they can trust.
Honest, fair priced and show up.National 24/7 number said to call Back at 8am. F750 super duty I-75, 0530 July 4th. Found empire number they answered, came to my aid, and I was back on the road by 0800.Thanks Empire (Adrian)If you come to Morehead City NC.Look me up, I will buy you and your family dinner . All 7 of you.😉
We started off on the wrong side with our starter not working and time passing with heat and rain. As an owner operator on a Friday and having your truck broke imagine the fraustration . After going back and forth being heated the staff was wonderful Geo I believe was her name was amazing sweet and had a voice to calm me down. She came personally took me on a ride spoke with me till I became myself again even allowed my dog in her personal beautiful vehicleAfter all the drama I put her through she managed to smile stillI highly recommend this company if you want to be treated with respect and resolve your semi truck problem contact them.
Great company with great service! If ever in need, you shouldn’t hesitate to call Empire. They are reliable, knowledgeable and very professional.
Late night call for regen issue with my 17 volvo tech was super helpful on time and had me repaired in under an hour. It’s a rare find to meet a mechanic as honest as this guy. Thanks empire
Adrian was extremely helpful with getting the truck back on the road properly. Called in an emergency and he had a team respond quickly! Great customer service! Thank you Adrian and ERS team!
Adrian is a good guy, he did a great service, excellent professional, made everything perfect.
1.5 miles from their shop. Called for a jump start. Called again and again. 2 hrs later and still nobody showed up after being told the first time theyd be there in 30 to 45 minutes. Second time I was told 15 minutes. That was 1.5 hrs later.
Great service....very friendly and helpful. Highly recommend.
There great, took good care of. Me and my truck. They even went and pick up lunch for me, and the price was fair and my truck. Runs fine
Amazing in a time of need! Steve and Adrian came to my rescue when my RV broke down at 3am. Thank you fellas!
I had annual inspection done at TA in Tampa. They said my slack adjuster was no good possibly my brake chamber too! They didn’t have the parts so I left found empire I told Adrian what was going on he immediately notice my brake chamber lines were put on backwards fix it and save me a couple of hundred bucks. I would recommend this shop to anybody as they are very knowledgeable in their work.
Great service! We are a small local trucking company, and any time we have an issue, these are the guys we call to get the job done. Couldnt be happier. Customers for life!
Removed and replaced transmission in 24 hrs. Very friendly, knowledgeable, and and courteous. Really has a great crew and knows their stuff. Goes it out their way to accommodate you and make you feel like family.
Great service and quick. I was stuck on 75 at 3am every other company around told me to wait over 2hours. Adrian promised me 30 min someone would be there and they did. With 15 min I was out and back on the road. Thank you highly recommend!!!
Thank you Adrian for coming to my rescue when I was broken down. I hope everyone reading this doesn’t break down on i75 but if you do give Empire a call. They will come to your rescue no matter what time! Thank you again!
Thank you Steve and Adrian for coming to my rescue at 4Am. Thank you gentlemen. Keep up the good work.
Had a truck broken down, Empire came out did the towing, and fixed my truck all in the same bill, great company
They did a good job changing our RV Tire after an accident on I-75! Got me back on the road asap which was very important as I was heading to Panama City to help clean up after Hurricane Michael last October. ThankYou.
Took the two gentlemen about 2 minutes to find and fix the issue with my lift gate, also educated me a bit. Would use again.
We were homeward bound in WInnebago Journey on Easter Sunday when the low air alarm went off. We got parked quickly and discovered that all repair services were closed - except Empire. Adrian promised to have his best tech to come first thing in the morning. Tech arrived by 8:30, diagnosed and fixed the problem and we were on the road before 10:00 !!Great service ! Reasonable pricing ! Thanks Empire.Jim - Indiana
Absolute garbage, left our client waiting for 2 hours to then tell them he cant do it. Do not take this mans ETA for real they will just not show up.
Adrians truly am honest man, he came out, my truck had a loud knock, he brought his tow truck, picked up my truck replaced my engine for a real good price, I was in trouble and Empire road service got me out of it.
I needed a bearing hub seal and a 295/75/22.5 tire and these guy had it all, at 9pm at night while everyone was closed, these guy were ready . GREAT JOB GUYS
Thank you so much for helping me when I broke my key in my ignition! You guys are amazing! Thank you Adrian.
Amazing! Quick and honest. Thank you for your service.
Need your truck repaired, these guys are the ones to call, Need a road service late at night don’t hesitate to call empire road service the #1 best road service to call 24/7
Fantastic service, friendly and affordable. Adrian and his staff immediately provide service and took care of my problem. Back in operation within an hour. Thanks Adrian for your prompt service.
Best service by far! They were there within 30 minutes of my tire being blown out and all other services were saying over an hour. They took great care of me and by far best experience I’ve dealt with.
Fast reliable service, great staff, and most affordable prices in town.
After waiting for 2 1/2 hours for another company to assist me on I 75 I found Empire! They responded quickly and fixed my problem! Would highly recommend them!
Awesome guys! My tire got a nail in it; even though this guys specialize in trucks, they were able to patch up my tire fast and well!
We call them to fix our truck. After they put the wrong steering pump in they replaced the gearbox to no avail they said something else must be wrong and gave us a bill of 5400. Another shop said this is the wrong pump and replaced it and fixed it for 600 usd. They are making money even on their mistakes. My opinion. “If the truck is not fixed, don’t pay them”. We are suing them.
Fixed my utility trailer, had to replace my axel but these guys took care of me quickly
I called for a tire price for a drive tire 11r 22.5 he quoted me 325-350 for one tire ..I hate to ask for a steer tire price ..it’s not an emergency ....so I’m good
Not a good experience at all!!! Had me wait only for the driver to get here, look at my truck and then leave. The dispatcher than asked me to wait for another driver and 20 min after then asks for me to meet him at his yard for s faster repair. (I only had a flat) At his yard gates are locked!!! And have to wait once again!!! Wouldn’t recommended these guys not even as a last resort.
Very professional and extremely helpful. Adrians a kool guy and very fair.
Good guys to call for Regen truck repairs
Truck broke down i75 needed a regen and fixed EGR valve, WHAT A FAST RESPONSE! GREAT WORK GUYS
The other day, as I was passing through Fort Myers, I stopped to have my truck PM’d. After the PM was done, my truck ran very bad so I took it back to where I had the service done. The mechanic that did the service couldn’t figure out what was wrong so I limped along north to Punta Gorda where I googled for a mobile mechanic and found Empire Truck Repair. The owner showed up the next morning and he worked to find out what the problem was. This guy is the most persistent mechanic I have ever seen. It took about 14 hours to fix but he never gave up and my truck runs better than before. Adrian is very professional and he does excellent work. I highly recommended his company for your repair needs. Thanks, Adrian. Lunch is on me the next time I pass through.
Prompt service very respectful and professional!!!!! Highly recommended
Friday 6:06pm.. traveling north bound on I-75 and I get a flat Tire just north of Punta Gorda and every tire place was closed .. these professionals were able to get a plug put in the tire but I had it towed to there place to get new tires installed because they were able to get tires from Walmart .... awesome location and a wonderful attitude to do this for me and my family being so late in the day and on a Friday night. Thank you very much Empire Road Service!!!
Called them because my truck had no PSI, had to replace my compressor, they finished it on the side of the road ! No complaints for this company 5 stars all the way
Very prompt and efficient! Quality Cleaning has used this company several times and it’s always been a great experience!
I was out on 75 exit 131 and I called these guys, after calling alot of other businesses NO ONE answered and my truck had a fuel issue which I thought was going to be complicated and they made it easy, they were fast they were reliable and professional I recommend these guy 100%.
Called empire road service for a breakdown I had on my 38 ft boat trailer, they came with there heavy duty equipment and replaced my axel, what a great service. Recommended to call these guys .
UPDATE: The owner reached out to me later that night and advised me of a family issue that had happened and apologized for the inconvenience. I respect that as most companys wont even give you that courtesy I change my rating from the original 1 star to a 4 star.Shocked that I would be leaving a 1 star review especially since they are rated a 4.7 star company. But I called about having a mobile guy come out and repair a tire at 1000 am. I told them we would be at the jobsite all day so no huge rush. By 300pm. I hadnt heard from anyone so I called to inquire. Was told he would call me back in 5 min. 45 min later sent a text to the person I was talking too. No response for another 20 min. Finally I called another company boulevard tire who had a mechanic onsite within 20 minutes
Great place for SEMI TRUCK TIRES, Adrian ordered me some tires for my tractor, had them installed and probably the best prices in town
I broke down in i75 last weekend and these guys helped me out. Thank you again Adrian. Great people.
Fast and reliable, had trouble with my oil pressure sensor, empire identified the issue and fixed it, great service
I called for 2 tires at 4am on I75 they said there were going to be out in 1hr but they were on site before their ETA and done in no time, great work 10/10
No one wants to breakdown but I can assure you that if you do these guys are the ones to call, no doubt about it !
At times when you are in desperate need of help Adrian and his guys came thru for me. Sucks to be on the side of the road on a highway but things got alot better when Empire showed up and got me and my truck back on the road. Very knowledgeable and professional. Highly recommended this guys.
I needed the alternator replaced on my 2015 international, Empire truck repair came out and replaced the alternator and had me moving, a week later that alternator gave out on me, it came out to be that Empire replaced the wrong alternator, had to pay extra for the right one because Empire felt that if it looks like it fits, then thats the one which obviously that didnt work. The father of the owner admitted to me that he did not look at the VIN# to find the right part, SMH. I hired them because they are supposed to be professional and knowledgeable, boy, was I wrong! When I questioned them about it they said to bring in the alternator and they will refund my money back, brought in the alternator never recieved the refund. As a business owner if I mess up on a paying customer I will do everything in my power to satisfy that customer Especially when I Im in the wrong, Quaility over Quantity. Empire Truck Repair is untrustworthy!
Best road service in the area. Quick response time. Fair and honest.
Tried to go out for a sunday morning fishing trip with the kids and blew an axle seal on the boat trailer. called empire not knowing if they even did these types of repair but adrian answered subday morning and had us fishing in no time. great customer service and most importantly fast service. i most certainly recommend.
Great attention good customer care great mechanics
Best Heavy duty road service in town by far, great for broken down trucks RVs, boat trailers, REGENS, They are simply one of the best
HAD MY TOW TRUCK DOWN, THESE GUYS CAME OUT VERY PROFESSIONAL AND FAST, THEY HAD THE LATEST TECHNOLOGY, THEY FIXED MY TRUCK IN MINUTES, VERY IMPREST
Empire road service thank you once again for helping us on the side of the road.
Great attention to detail my other mechanic made a mistake in the replacement of my water pump and javier there mechanic pointed it out saved me from hundreds of dollars
Thank you, reasonably the best company for road service, these guys are simply the best !
Their website says open 24/7 but I blew a tire on 75 tried calling them 6 times. Not a single answer. Dont put 24/7 if nobody is going to answer the phone.
Great service great price and quick response time
Empired road service I appreciate you honest guys they are simply the best.
I will recommend them 100%. Thanks!
Profesionall service, reasonable prices!!
I will definitely use this company for roadside they are the best in town
This is what you call a real road service company, professional ! Had a regen issue hector one of there techs came out and installed there scanner, it was a nox02 sensor, they replaced it and I was on my way
I can’t thank you guys enough!! If we were late with our delivery we would have lost 8,900. I can’t believe how fast you guys fixed our truck.Empire is top rated for a reason they deliver.
I broke down on I 75 and these guys helped me really quickly they are simply the best
I appreciate the guys at empire I will recommend them 100
Call them on a Saturday night nobody else wanted to come out and service my truck I needed a tire that time in the schedule there within 45 minutes fair price for being a Saturday night thank you Empire
Adrian was great, good attention, great customer service, I will recommend