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Ace Rents, Inc
88 W 920 S, Provo, UT 84601, United States
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Ace Rents, Inc

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Mi
Review №1

I will only ever go to this rental yard! Waylon and the yard guy are awesome! Top notch in customer service! I refer all my friends and family to this location

Kr
Review №2

Any job is easier with the right tools.

Ma
Review №3

Do not rent their Bobcat with Brush Mower attachment. I have never paid so much for a machine that performs so poorly. I’ve rented many machines in the past for a variety of applications and have trusted their advice on what would get the job done, but do not, under any circumstance, waste your time or money on their Bobcat with a Brush Mower.Here is a short list of the problems of using a skid steer Bob Cat for this particular application:- No effective suspension to speak of so you get thrown around the cab like a piñata- The way the skid steer turns creates deep ruts and further problems when trying to make the tight turns necessary for mowing- Low clearance causes the machine to easily high center which causes steering problems and can cause the attachment to veer off in a variety of directions- No wheels on the front of the mowing deck so the attachment easily tears into the ground when the machine high centers or goes over any moderate dip or rise in terrain- Hydraulic drift causes the mowing attachment to constantly need readjustment to the proper height- The slow speed of a Bob Cat and requirement to constantly press forward on the controls to maintain forward motion create excessive operator fatigue- The position of the attachment in front of the machine means you will literally be taking a pollen, seed, and dust bath as you mow (there is a reason most brush mowers are tow behind by design), I cannot emphasize how extreme of a bath we are talking about here- The position of the attachment also means it can not effectively discharge the cut material and will bog down almost constantly (yet another reason most brush mowers are tow behind by design with the ability to eject material out the back)- They will not allow you to pay for a damage waiver on either the Bob Cat or mower deck when rented together. This was not a problem for us, but it should tell you how concerned they are about the effectiveness and durability of this tool combinationWe rented this machine for a full day to do a job we anticipated taking 6-7 hours to complete. After roughly 2 hours we gave up on using this machine as it was obvious to us that it would not do the job. This turned out to be a giant waste of time and money and now we need to find a different solution. Learn from our mistake and do not even bother renting a skid steer with mowing attachment. It doesn’t matter what they tell you, it will not do the job.

Ja
Review №4

Very good customer service

Da
Review №5

I called Ace rental to rent some machinery. I was told to fill out a credit application and email back to them. I filled out the credit application but could not find any information or email to send the credit application on their website. I called the store and they did not know. So I called the main headquarters and was put on hold for 15 minutes. Wow Ace, a company this big and you cannot even provide an email to send the credit app to. I doubt I will do business again with Ace who needs to get their Act together. Maybe you ought to learn about pleasing your customers rather than frustrating them.

Ro
Review №6

Great place to rent tools and equipment. Very helpful.

Cl
Review №7

Ive rented from this location about 10 times over the last year and always had a great experience. Theyve been great to work with getting the right equipment and communicating about how to use and operate it.

Br
Review №8

Have a lot of different things to rent and friendly service!

Ke
Review №9

Jeff could have done a much better job going over pricing- he actually didnt bring up the extra cost when I was picking my rental up. Could have made the experience much betterThe rental didnt work great. Disappointed

Da
Review №10

Stopped in for a few small things Brandon knew everything i needed and helped me figure it out he was terrific and saved me a ton of time running around town thanks for being awesome Brandon

Au
Review №11

Always had a good experience here and they are great to work with as far as drop off times.

Ch
Review №12

Im a contractor. This was my second time being disappointed with Ace. I was up against my 4hr time limit but struggled to load the sheepsfoot compactor on their slick trailer. So I called in and promised I wouldnt be charged more than the half day rate. When I arrived he charged me a full day even though he promised. I was only a few minutes late. I wont be back. Customer service is crummy.

De
Review №13

Better prices than Home Depot, and better service.

Ni
Review №14

Pretty good selection of stuff to get the job done.

Br
Review №15

Love these guys service and helpfulness

Ur
Review №16

Staff was great, no hassles.

Sc
Review №17

Surly. Curt. Unhelpful. Expensive.

Be
Review №18

Great equipment, and staff

ma
Review №19

Bad customer service

Information
4 Photos
19 Comments
3.7 Rating
  • Address:88 W 920 S, Provo, UT 84601, United States
  • Site:http://acerents.net/
  • Phone:+1 801-375-7530
Categories
  • Equipment rental agency
  • Lawn equipment rental service
  • Party equipment rental service
  • Tool rental service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:7:30am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
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