11 am is a great time. No crowds and plenty of machines to use.

Iv been to several of the planet fitness gyms around the country and I would have to say this was the least welcoming one specifically because of the young lady that’s working the desk this morning other than that great establishment. **************I won’t be back so I can’t speak to management but it’s simple you hired snobby snooty employees who come in reflecting what they learned from home or the school bus instead of reflecting what they were trained to do as planet fitness employees. Let your staff know that nobody is better than the next and everyone deserves to be treated decent. Try Hiring people who have had some real world exposure!!!!!

Always good to me. No one bothers you about a trainer. You go and workout without being bothered and they have machines for every part of the body... Awesome place to workout!!⭐⭐⭐⭐⭐❤

I kept losing my key tag and having to get it replaced. I didnt want to do the app thing, but Aly convinced me, and Im happy I did it. I actually found some good workouts that you can do at home, which is exactly what I need. Today when I saw her I told her she was the greatest, and she said I know. Shes a confident, competent employee. She knows it, I know it, and now the company she represents so well knows it too.

I have to say the staff are always helpful. They keep this place so clean and abide by all CDC regulations on cleanliness. They are also so kind and friendly everyone of them!!!

Stellar planet fitness, I really enjoy getting to use their accessible machines with the pull away chairs so I can just roll right up to them. The bathrooms are great accessibility wise and I like the variety of machines to use. The only thing I cant quite get to are the massage chairs in the black card area. My wheelchair doesnt fit through the doorway because of the chairs being in the way.

Great gym! Very clean and there are always lots of equipment available to workout. In the early morning there is never any wait. Staff is friendly and always available to answer questions. Locker rooms are clean and spacious. Excellent value.

Ive got to say, Ive been to my fair share of Planet Fitness but this one is by far my favorite. Rona or not, I actively see them clean the equipment and facility. The staff are super friendly and I love coming here.

Nice and empty at 10PM. Vaccinated so I dont have to have the mask but I always wipe down machines even before pandemic.

They do not understand the science of oxygen to the brain.Obviously uneducated ownerFind a fitness center that allows you to breathe when working out

I Love The Variety And Availability Of The Fitness Equipment Here!

Staff is horrible.. manager of the facility totally not friendly.police the place heaven forbid you try and breath with a mask on and they are in your face and ignorant about it. doesnt suprise me why no one goes anymore.they let people sit on and around the equipment text and socialize and not move off the machines but they will get in your face if your actually trying to work out and take your mask down to breathe for five seconds without anyone near you.kind of like the government shutting them down and keeping fast food places open.. lets approve of unhealthy things but not tolerate people actually trying to be healthy.

Nice place to work out went as a guest and am looking at getting a membership myself

Very clean and well-equipped.

No more 24/7 !I was there on Saturday evening the staff told me they were closing at 7:00pm, I only had 15min couldn’t done anything in 15min .

Friendly & knowledgeable staff, clean, affordable, some new equipment and its good to be back!

Love it! Very clean and tons of possibilities of what to do for an awesome workout!

The staff were not the best and did not hand sanitizers dispensers. There was a lot of room and a lot of machines available for use.

I would like it to go back to 24 hrs it was much peaceful in the early morning an alot more social distancing.gym always to crowded an you have to wait on equipment.i just rejoined thinking that it was open 24hrs an to my surprise its not an I went from $19.99 to$ 23. A month less hours more money I guess.my question is will you ever go back to 24hrs.

Aside from the parking lot and busyness at times I enjoyed working out here. They answered all my questions when I initially joined and when I had to cancel my membership.

I love this gym!!

Its a judgment free zone but if you run a 8 minute mile then smoke a cigarette then go run another 8 minute mile they tend to look at you weird i dont think they understand whats going on here

Very clean, Very friendly and welcoming, Very helpful if you are looking to learn the equipment. The classes are amazing. Very inexpensive. Not overly crowded like most places. Only downside is they dont provide child care for parents with children so they can come more frequently. My friend has twin boys and would love to come more so that is the only down fall. Would be awesome if Planet Fitness would buy space next to it to make a child care area for parents to workout more just a suggestion. otherwise I love planet fitness and highly recommend going here. No other gym beats planet fitness on prices, cleanliness, and friendly, welcoming and helpful staff. Planet Fitness knocks them right off the map. If I could give more than a 5 star rating I would.

Love this place. So much to work with and keep me occupied.

Very clean, nice set up

For a place that claims to be a Judgement Free Zone Ive never felt more judged by the employees. I was literally called a lunk by the girl around 7pm bc I had a gallon of water. Water bottles can be expensive and can only hold 12-16 oz of water. I try to drink a gallon per day to be HEALTHIER. So if you have a small water bottle youre not a lunk and if you have a gallon youre a lunk? That is considered judging someone. Whenever I walk thru the door the employees stand there and literally just stare at you judging you to see if youre breaking any of there rules. No warm greeting, no hello, no goodbye when you leave. I pulled my mask down 40 mins into my workout (clearly breathing hard and to sip my drink) and they finally stop texting and run up to tell you to pull it up, not assuming I had it down for literally 2 seconds to sip my drink. It Was up my entire workout also. The gym is very clean Ill give them that. But Im switching to Anytime Fitness as soon as they open Monday, and again the main reason is the employees and the contradicting, conniving statement of the bs Judgement Free lie. I thought maybe it was just that one time but Ive been a member for over 5 weeks and it only gets worse. The employees dont work out at all, most gyms have employees that at least sort of look like they know what theyre doing. A few times I had some questions and the employees were so engaged, on there phones, ignorant to there customers I had to google/youtube the answer. Other gyms have muscular people there that you want to be like, that motivate/encourage you, that are eager to assist and you know they know what theyre talking about because they look it!!!If you just want to get a cheap gym membership, go once a week and quit after a month like most people then come here. If youre half or more then serious about getting in shape, invest your money elsewhere.

Just rejoined after 3 yrs. Much better. Cleaner, more modern locker rooms and improved equipment. The fact that Im able to go during the day now means I avoid the crowds.

They’ve done major upgrades in equipment to the place and it makes everything easier. Gives you more options if a machine is tied up. Staff is extremely friendly, and helpful.

Parking lot is full of potholes and remains unfinished for 5 years. PF blames landlord. Trash rolling around the parking lot for weeks that nobody ever cleans up. I think the same soda bottle has been laying on the ground for over 3 weeks. PF - Have some respect for our neighborhood if you want to be part of our community.

Great deal for the cost

Love this gym!

They are doing a great job keeping things clean and safe!

I work with Chad he is very good st what he does thank u

Don’t have a problem with this gym at all.

Its really clean and the staff are very friendly.

I enjoy coming to this particular location. Beforehand I use to reside in Reading, PA and that PF did not compare to this one. I joined because of this location. The TRX is a great addition, the bathrooms are clean. Overall the cleanliness is up to par. The staff is always friendly, even at 5AM. The only thing I would consider asking are for exercise balls and if possible a yoga half ball dome.

Clean facility. Friendly and warm staff.

The great down-to-earth place to get a good workout in. Its never too crowded, and theres usually plenty of machines available for use. And the price isnt too bad either.

Its planet fitness. What more can i say? Follow my Twitter btw @rinestonerican

Nice environment & the team is very friendly!!! The facility is large, well preserved, & clean. New equipments coming every period of time. Open 24 hours which is very convenient. Massage chairs & beds are available. Tanning beds also available & always in a good shape.

👍

In your response you tell me to contact you via e-mail, the email address you supplied is not even yours. Pathetic.The staff here is very rude. I tried to cancel my membership over the phone over a month ago and they said there is nothing they can do and I have to come in. Now I am charged a service fee for this coming year that I will not be a member and they say there is nothing they can do for me since I had to cancel before the 25th of last month. Do not trust these people. Avoid getting a member ship here at all cost.

Nice, clean, consistently renovated and available. The only thing that would make this place better is a swimming pool and additional paved parking space.

No WiFi. WiFi doesn’t work.

Very nice and helpful staff. Good variety of equipment available for use and open 24/7. They have cooler drinks available for purchase as well as some basic needs such as headphones in case you forget your own.

Locker rooms and shower rooms were okay. They got great equipments. Instructor was nice

I like this place. It’s always clean when I go and the staff is helpful and friendly. They have a bit of space here and there for some additional machines - I hope they get some additional stuff like a hack squat machine! :)

Please listen to this. If you have an option to avoid this GYM please do. The staff are so unhelpful and rude! They Literally judge what you are doing and most of them have attitude when you ask for something, especially when it comes to using the special room for blackcard members. Also they act like its an inconvenience for them to go out of their way to help you when you forget your card sometimes. I just hate how rude they are especially when you are paying to go there. I’ve never encountered such rude staff and it makes me want to cancel my membership. I avoided this gym and started going to the one near Reading, it is so much better. Working out should be a stress reliever but going to this gym stresses me out more.

This place is great for getting back in shape or staying in shape. I am a slighty overweight person and have always been treated with respect. The staff are friendly and always ready to help you.

Some of the most unhelpful people I have ever met!I don’t understand how this planet fitness as gotten so unhelpful. Workout is someone we should all do every day however coming here is dreadful and it’s takes a toll on a person working to be better. However it is the only place open at 4am so I am stuck here and to another gym opens up earlier or I moved to Philly! If you can go to a different gym please do! The one star is for the hours!

New member, but very pleased. Casual atmosphere with every piece of equipment needed. Plenty of treadmills, ellipticals, bikes and steppers to avoid backlog. And, an impressive offering of machines and free weights.

Nice gym to workout in, only reason Im not giving it 5 stars is certain machines they do not have. It also does get very busy around 3-9pm at night. Other than that great gym.

Great gym!!! Very very friendly staff. Great prices and the trainers are the best!

Very clean workers very polite

Great gym, only complaint is the number of cardio televisions with fake news CNN on them. Get that trash off.

The best service, the staff is always very nice, no matter what time you come. They got new machines and remodeled the entire gym and it looks great. Honestly the best planet fitness in the area in my opinion. Im so happy I moved around here.

Staff is very friendly! Always helpful and a pleasure to speak with. Equipment could always be better.

Nice place to go. Staff is nice and locker room is always clean.

Out of the 3 I visited this one is the smallest. Has all the equipment but packed in tight. I wouldn’t recommend tanning here. The beds are old and kinda beat up. But when visiting friends in the area and you wanna get a work out in it’s good.

Very poor service

Staff there was super friendly but I couldnt help but notice how many people did NOT wipe down the equipment they had just used...there are plenty of clean stations so no reason for them to not wipe off!! Great atmosphere there for people like me who are embarrassed to exercise!! Didnt notice anybody staring or anything like that.

Totally true when they say no judgment zone. Clean, bright. Helpful and friendly staff.

This place is disgusting. DO NOT SIGN UP THEY ARE LIARS ABOUT THEIR PROMOTIONS AND DO NOT LET YOU CANCEL WITHOUT A FEE!

Been going regularly for the past year and have always found the staff to be friendly and the facility clean. Very nice range of equipment and if youre interested in new equipment, it looks like they updated virtually all the main equipment. Ive used some of the new machines at other locations and I seem to get a better workout with them. Looking forward to trying them all.

I am a black card member who visited the Pottstown Planet Fitness gym. I have been to several different Planet Fitness gyms and enjoyed my workouts. I am being kind in saying that the staff the Pottstown location are downright rude. I will never go back to this gym!!! Save yourself the negativity. Go to a different Planet fitness or a different gym.

Not that great. Bathrooms are usually dirty especially the showers. There is already any hot water ever. And when you bring it up to the people at the front desk they have no answer and just say they are working on it. It been like this for 2 and half months since I joined.

Ive been going here about six months, and its everything I want in a gym. Clean, well equipped gym where I could work out on my own in the continuous fight to stay in shape.

Its clean and pleasant gym

Great planet fitness . I travel to a lot of areas and this is up near the top better than a lot of newer ones. Keep up the great work

5 Stars for this place. Always clean and also affordable.

Great staff- Chris, jae, Alex always friendly and welcoming!

Great place for a workout. Love the layout, simple set up means you dont waste time just looking for the next piece of equipment.

The staff have been very helpful and had a great trainer, Chad, who showed my daughter and me around gym and how to figure out equipment.

Clean consistent workout. Small but i like it. Not crowded.

Very, nice, tanning booths are a bit dirty, bring your flip flops or shower shoes!!!!

Been a member since it opened. Clean and good staff.

Love the hydro massage table.Red light machine is a plus as well.Most of the staff is friendly.Bathrooms are kept clean.Only downside is I have seen tons of people use machines and never clean them after they are done.

Great gym!!! Very very friendly staff. Great price for assortmemt of machines!!! Trainers are the best!

Very nice and quiet. Personable staff

A very nice clean establishment to work out the coaching assistants are very knowledgeable in providing you with the proper workout to suit your health needs.

Got charged today was not aware they were open they claim they send email we never got it and we never got a notice that we could have canceled over the phone all they know to do right is charge you credit card on time very poor customer service their attitude is it is what it is

Place is great for the price of membership... However I can never connect to the wifi.. Is there a specific link I should be using??? From settings says sign in required... Where? Then if I try to sign in Google wont let me saying its not private. It is the ONLY place I have trouble with the wifi!!! Really need to listen to music when working out..

I wish it were cooler in the gym, and some of the equipment is showing its age. Still, it’s open 24/7 and is the best value at $10/month.

Great local gym. Always clean and has lots of different options

Once again this dump of gym proves its unprofessionalism and lack of common sense with regards to their “policies.” Countless times they focus of “dumb” things that show their disregard for customers. Instead of focusing on cleaning the gym, stocking supplies, fixing equipment, modernizing the gym they bring their illogical approach to their loyal, long-term customers. Their approach to customer service is horrible. I don’t recommend this gym to anyone.

Nice place to work out. Machines in good, clean, working order. No meat heads. Staff is nice.

Great place. Its always clean and well kept. The employees are always very welcoming as well.

Absolutely love this location! Very clean and the team members are always friendly and attentive.

Great gym at a great price.

Water was cold for my entire shower... torturous and miserable. They have some nice light up mirrors though, thus 2 stars.

Friendly staff. Clean environment. Great place to workout.

A very fun, clean, and personally theraputic environment and experience in each visit. Im proud and fortunate to be a member.

Plenty room to enjoy your workout, provide showers, lockers, massage tables and chairs, Saunas, and Tanning. Friendly Staff, plenty equipment

Always clean. Friendly service. Large variety of workout machines. Good music playlist.

Front desk is the best !! Great job at making you feel welcome and always a smile 😃.

Never had issue, always friendly service. And gym wat cleaned. I only left because I moved.

I like this Planet Fitness, its always clean and the staff is incredibly friendly! I also have a membership to the Boyertown YMCA so I can have use of their pool, but honestly for a regular cardio workout (or for my strength training workout) I like PF a heck of a lot better than the Y. They have an abundance of cardio machines and they have a good range of weight-resistance machines as well. They recently added another cable tension station and cross-fit type station (I wont say its completely for cross fit since it isnt but it does have some elements of a cross fit workout)The only two complaints I ever really have is that they should probably create some more room for stretching/floor workouts that use the yoga mats since their is really only one dedicated space for it and its right smack in the middle of the thirty minute workout space and the abs workout space so people have to step around and over you.The second complaint is that some people take the yoga mats that are over in the stretching area and place them all over the gym and then proceed to not return them for other peoples use.Other than that, Great Gym and I love going there!

Nice atmosphere. No pretense

I recently returned from active duty and switched to reserve, so naturally I need to stay in half decent shape to continue me service. I find it difficult to come in to pf and actually get a good workout in. They have more equipment than Ive ever had available in the military machine wise. The price is what keeps me with this gym and nothing else, the free time I have to get to the gym is right at their rush hour its gotten so much worse since January of this year and it makes it so that I cant really get a good workout worth my time. That being said its great for sombody starting out in getting fit no complexity,simple machines, no showboaters, bit for a guy like me whos used to a good workout... its not going to work for me much longer Im losing to much of my hard earned body

Great place! Clean! Always an empty machine.