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Dodds Auto Service
4704 Portsmouth Blvd, Portsmouth, VA 23701, United States
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Dodds Auto Service

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Be
Review №1

Went for an inspection and oil change, quick service within a couple hours and they gave me some advice for my car based on what they saw. My local mechanic closed so i decided to try this place because i can walk home from here. I will be returning, you guys treat me right Ill bring my fam over to your shop too

Ga
Review №2

I am new to the area and have been looking for a local garage that can provide great customer service at a fair price. That is what I found at Dodds Auto Service. I will be a return customer for sure.

dr
Review №3

Ive taken my RV to Dodds twice now. First time was to repair something another dealer did poorly. Paul was very professional, communicated with me throughout the entire experience, and made things right for me. Two years later I took it back for a general tune-up and some other issues I wanted taken care of. Again, excellent service and great communication. Paul took the time to personally show me what was done, and what I needed to do in order to maintain it properly. My RV is almost 30 years old, so certainly not easy to work on and difficult to find parts for. Illl keep taking it to Dodds for any service needs I may have in the future. Thank you Paul!

Da
Review №4

Great full service shop. Staff is very knowledgeable. Paul, the owner, is both fair and honest and guarantees the work done. I wont go anywhere else.

Jo
Review №5

I have used this service for over 30 years with different cars and am just so thankful to have Paul Dodd on my team. He has always taken perfect care of my cars for me. I do not even raise a hood. He is a wonderful person and a well certified mechanic who knows more than I can imagine about any and every aspect of cars. A great, honest and wonderful friend of over 20 years. Dont miss Paul Dodd. He will enrich your life and save your car. Larry C

Sh
Review №6

I always receive awesome service at Dodds!!! Ive been going here for about 5 or more years. Honest and very respectful to women coins 🤑🙂. They dont give you false problems about your vehicle just to get your money. Well, I can speak for the times Ive had my vehicle serviced there. Ive never had any problems. Ladies yall know how that can be with some mechanics. You can go get a simple inspection and they see a lady by herself and ching $$$ ching 🤑. And Paul is so very kind and straight forward about the care of your vehicle.

El
Review №7

These folks have their act together! Very informative. Very professional. Reasonably priced. Paul explained exactly what they were going to do and exactly what the findings were. I’ll definitely use Dodd’s Automotive Service again! Thank you for honest work ethics!

S
Review №8

Love this place and our 2018 Reflection.

El
Review №9

I called a few days ago to get some information on having my car looked at but they never answered. I called multiple times and no answer so I just gave up and went somewhere else that did answer. Its too bad tho because this place is convienvent to my house and Ive heard good things about them.

Je
Review №10

Paul.and crew always are friendly. They fixed my car window in a timely fashion at the price I expected and was quoted.

Re
Review №11

Honest staff all around.

Re
Review №12

I love coming to Dodds to get my car worked on. They do a thorough job at a fair price. Excellent customer service from start to finish.

Mi
Review №13

I give it 5 stars. Great owner with good mechanics! Honest work at an honest price!

de
Review №14

This was our first time bringing our RV to Dodds Auto Service and it was a pleasant experience so we look forward to our future relationship with Paul.

va
Review №15

Paul and his staff was excellent

Jo
Review №16

Good service, fair and responsible prices.

Cr
Review №17

Hey small job to do or should I say need it done did not have a problem paying whatever they wanted to charge but I guess when you had become a success they dont need those small jobs that got them to where they are today I will never recommend them to anyone or suggest anyone to go there they have good work for me in the past it really was not that good but it was just a convenience thing Nextdoor is Johns Automotive they took care of me no problem

Ar
Review №18

Good people to do business with.

Ch
Review №19

I’ve always had such great service here. I’m extremely thankful for their hard word and dedication!

An
Review №20

The staff always does a good job. Been going here for years. Paul is great to work with and Maury his head mechanic is fast and friendly.

Ja
Review №21

Amazing service, very professional and affordable! Won’t cost an arm and leg!

Ph
Review №22

Great work. Very personable.

Ja
Review №23

My mom brought her 2005 trailblazer to Dodds for inspection, and they hooked it up to the diagnostic machine. They say/said that all 4 ball joints are bad and that the control bushings should be replaced also to prevent the soon to be replaced ball joints from going bad next year. I personally believe that they are trying to rob her. They are talking$1300 for the work and failed the inspection. The same day her 2014 CX9 was getting inspected by Dodds and it was also hooked up to the diagnostic machine, was inspected with a fine tooth comb and passed. Two days later with no work done to the Trailblazer another auto shop inspected it and passed it. They said Dodds was taking advantage of her because nothing was wrong with it.

An
Review №24

Im the 4th generation to have my vehicle repaired here. Wonderful family owned and operated company. Always service with a smile.

Jo
Review №25

Great and fast

Al
Review №26

Great People Good Service I recommend and has Great friendly fast and hard working staff

Ja
Review №27

Going there for over 20 yearsTreat u great.

An
Review №28

$346 dollars later not one repair done,All diagnostic fee for something I alreadyNew and told them.Never ever again!

ch
Review №29

Great service!

Lo
Review №30

They are very good at what they do to keep your cars on the road running.

Su
Review №31

In December 2016 I took my vehicles to Dodds to get some repair work done before I left for Florida. After numerous calls and broken promises I finally picked up my car in April. Paul the owner kept changing the date of when the car would be completed. One of the repairs was to replace ball joints, And inspect the vehicle. Per the owner Paul this was completed and vehicle passed inspection. After spending 4500.00 on repairs three months later I was driving my vehicle and the ball joint came off the vehicle. Two different mechanics that have reviewed this car in Florida said it appears Paul or his employees failed to either use an anti-lock nut or never properly installed it. Another thousand dollars in damage due to their lack of proper maintenance. When the ball joint fell off the car the tire fell off when we were driving the vehicle . Luckily we had just turned into a parking lot so our lives and possibly anothers lives were spared. There was no warning sounds. Of course Paul now is refusing to return my calls after receiving a text stating he would return my call. Now I have to hire a lawyer and contact the Attorney Generals office in the state of Virginia. This was a very dangerous situation. I highly recommend you avoid this shop. As stated in another recent review work is not done when stated and work is not completed properly. Prices are out rages .

ro
Review №32

Honest, high integrity. Does excellent work

Ri
Review №33

Awesome service and friendly staff.

An
Review №34

I brought my car into dodds on a thurday to get the clutch replaced. They said that due to them being busy they would look at the car on monday. I was fine with that understanding how busy an auto shop can get. A week goes by with no response from them so i decided to call. They hadnt even looked at my vehicle yet. They test drive it the next day and they cant find anything wrong with it. I told him that the clutch was slipping pretty bad and it was very noticable. Another 3 days go then they call me and say they finally noticed it slipping and they will start on it. Another week goes by and i drive past the shop and see my car sitting in the back of the shop so i assume its done. I go inside and they still have not touched the car yet. So Paul the owner tells me they are getting started today. They start on my car and another 5 days go by so i call them to see how its going. They tell me that they have to order some more one time use bolts. And they said it should be done the next friday at the latest. I call that friday and they still arent done and the owner paul tells me it will be done monday. Here it is Tuesday and its still not finished. They have had my car for a month over a simple clutch replacement and they expect me to pay $2500+. I have been coming to the shop for years and this is by far the worst experience ive ever had with any auto shop. I will not becoming back here. If someone would of kept me updated i would not be so upset but the fact that i have to keep calling them for them to tell me they are going to keep extending the finished date is unbelievable. I hope they dont expect me to pay the full $2500 because this is ridiculous.

To
Review №35

Second person in line for inspection and I was told it would be about an hour and 15mins until they even started on my car... sorry, I dont have 2.5hrs to waste.

Ch
Review №36

Fast, friendly and reliable

An
Review №37

Good place to get your car inspected

Bo
Review №38

Fixed right the first time!

Ke
Review №39

Honest, Professional, Friendly & Reasonable

Ti
Review №40

Honest auto mechanics.

We
Review №41

Great service.

ba
Review №42

Too much money. Did services without prior authorization.

Information
3 Photos
42 Comments
4 Rating
  • Address:4704 Portsmouth Blvd, Portsmouth, VA 23701, United States
  • Site:http://doddsautoservice.com/
  • Phone:+1 757-488-5421
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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