Terminal Transfer is a family owned company that has allowed young people to get a start in the business of import, exports, warehousing and customs exam site, to grow with the company and/or gain requisite knowledge of the business.
When I walked in the door, Rose Marie greeted me with a smile. I’m a first timer at shipping things, so she gently guided me through the process. I forget the next person who came out to help me, but he got the ball rolling. Then Barb came on the seen, and helped gather resources to make up for the fact that I did not make appointment or do the stuff that typically needs to be done. She made up for my lack, and called in the troops. Then Josh arrived on the seen, and helped me unload, gather and wrap for save keeping (well, I moved a few boxes and watched the process, mostly). My experience with Terminal Transfer, Inc has been outstanding. Wish I could give them a bonus star, my experience with every individual was that good!
My experience with Barb and Dan at Terminal Transfer Inc. was great. Barb was quick to respond to questions (and I had a lot — this was my first time packing pallets of household goods for an overseas move) and Dan made the actual packing process and shrinkwrapping go seamlessly. I’d definitely recommend this business.
Fast loaded and out for work
Great company, we have done business with them for many years and they always take care of us. Barb is the best and always willing to help out and make the extra effort to get things done and on time. Highly recommend this company.
When Portland was on fire and the world was in the middle of a global pandemic, Nikki and her team at Terminal Transfer were there to help us navigate through it. Warehousing and trucking can be major pain points in our business and they make it easy to move our goods and meet delivery deadlines.
I pick up at this location on a regular basis... These people have warehousing wired tight.
Barb is a ROCK STAR! She went above and beyond to secure my freight from a third party transporter, Xpo Logistics, who sat on my freight for 11 days with multiple promises to deliver it the remaining 22 miles needed to complete the task. Barb stepped up and offered her charm and influence to get this transporter to honor their commitments to deliver my freight into the hands of a company who actually cares about customer service and time tables. Barb and her team at Terminal Transfer have won my confidence and business forever going forward. Thank you Barb!! You ROCK!!
Rochelle & entire staff (from Dispatch to availability to scheduling to accounting to imports to everyone at Terminal Transfer)I want this to be known not only by my company and by Terminal Transfer but for the REST of the world to see how (10+ years i have dealt with Logistics) Terminal Transfer is by far the BEST i have ever encountered. This company managed my very first shipment as if i was dealing with them for many years. This experience is unforgettable and have gained a customer for life. It is my pleasure and duty to share such an one of a kind experience with anyone who reads this. You will NOT find any company who has one of the best or the best communication, Customer Service, Friendliness that takes extreme pride in their work. Terminal Transfer is one to no other. I will look forward to continuing to connect with this company as should everyone who wants to experience greatness.Thank you Rochelle & your team!
Barb and her team, they are just outstanding. Whenever I ask them to take care of work orders which I would expect them to complete in the next 24 hours, they would always complete it within a matter of minutes. Amy from Seattle also deserves five star as well. Same request I submit, the same result I get from her. I would definitely recommend Terminal Transfer if I run into customers who are looking for CFS in Portland and Seattle. Keep up the good work!
I worked here from 2011 until 2016. Trevor and Korey were always great to work for and with. We always prided ourselves on our can do attitude and superior customer service. I learned so much being a part of Terminal Transfer and enjoyed serving each of our customers over the years. If you have warehousing or transportation needs in the Northwest then I highly recommend Terminal Transfer.
Terminal Transfers staff and employees did a brilliant job of moving my shipment for an overseas transfer. Barbara in particular was incredibly helpful with my questions, and supporting me with whatever I needed during the process. I felt very comfortable using the, and I highly recommend going through them if youre in need of a transfer. I will be sure to use them again if I need to ship more items in the future!
Im a temp working for Terminal Transfer and I enjoy working for them. I have never seen anything illegal happening there. The staff and employees are very nice and helpful. They always make sure we get our breaks and lunch on time. Safety is a very high priority there. Im proud to be a temp for them.
Great place to work! A warehouse is a warehouse so the people make it or break it, and everyone who works here is awesome! You can talk about anything all day long while working and be sure to laugh all day too, oh and dont forget the music. Nobody likes working a boring job with no music and stale employees.Update: How many companies do you see the Owner take time to respond to so many reviews? As a Local Guide I can tell you that the answer is not many, not many at all. This just goes to show how awesome this company truly is.To the Owner, your welcome, and any time you need a helping hand again just have Laborworks give me a call; if Im available I would love to come help out again!
Always quick loading and nice staff
The company I drive for does business here. I have made three good work friends here. They all work together to get me out of there as best they can because thats what they do. One lets me get candy from her office. Terminal Transfer is the best!
Barbara and the amazing team and terminal transfer really deliver on customer service. Their focus is to put your mind at rest with the stresses of overseas shipping. Would definitely recommend using there services anytime.
Awsome place and service friendly people
Good
I have had the pleasure of working with Terminal Transfer for more than 10 years. They are one of our favorite clients because they are hard working, creative, and completely committed to taking care of their customers needs before their own. I would recommend that anyone with a trucking, shipping, storage, or US Customs need call Terminal Transfer for help.
Thank you Terminal Transfer for donating storage to help the efforts of farm workers to change their own conditions. Not only did you donate storage but you emailed us pictures of our items as soon as they arrived and responded to all our calls and emails the same day. Even though you were donating, it felt like you treated us like your best paying customers!
Outstanding personal, always helpful!
Company used this as a storage/pickup point for a project. Staff was great both in the office and warehouse
Great Company! They delivered several containers of product to us with fast service and everything was intact. Thank you Terminal Transfer!
This Review has been a long time coming in my short tenure as an Ocean Export Coordinator for Western Overseas Corporation. Often, I arrange shipping containers of Hazardous Materials for Export requiring special loading, blocking, bracing, and draying which has always been accomplished without challenges on my side as working with Barb, Evan, Korey, Dan, Mark and the Team has proven to be one of the best choices my company has ever made. They more than have my back with every shipment on the FCL and LCL side of Export cargo, hazardous or non-haz, super long and heavy items to standard shipments, as well! Thank you for all of your support and guidance - I am looking forward to continue working with everyone whose made Terminal Transfer a huge success!
Great local trucking company to work with. Very professional and courteous.
Amazing staff, great customer service. Answered every question I had quickly and professionally, highly recommend.
I worked for this company back in 2010. I made one mistake and they fired me. Good luck finding perfect drivers.
I was in town from Ohio and arrived just as the snow storm hit. Everything was closed in the area, I could hardly find a place to eat. TT was closed as well bc of the weather but Trevor Smith,president of TT, took the time and risk to drive to the warehouse and load our truck himself. Five stars isnt enough. Thanks again,Trevor.
Quick to help when can front office gal always real friendly.
Staff is really helpful and very friendly. Great place.
One hand does not know what the other hand is doing
The best customer service ever!
Huge place.. quick response time
Getting good from China so fun...
Get place to work
I love working for T.T.I.
Really helped me out in a pinch with a shifted load when nobody else would in Portland!
Customer service is second to none.
Very nice to work with
Beware of them. They load 20 pallets 44,000 lbs - all doubles. No one here knows what single-double-single is. This place is full SLC and they still blame driver.
Had to wait a long time to pick up my goods
Great
Best place on the port
Didnt hauler at me for sleeping there.
They held onto my products for about a month. They kept telling me they would call me tomorrow, but tomorrow never came. Read the full story in the image.
Hard to find