I could not have had a better experience during an otherwise traumatic time with having my water main break and flood my daylight basement. Jennifer and the crew were compassionate and professional all the way through. I cannot thank them enough.

Cameron was very helpful. He explained, in great detail, what he was doing & why. He was polite, courteous & efficient. It was a pleasure doing business with him. I would highly recommend Service Master to anyone needing their services

So far, so good. ServiceMaster has done professional work cleaning up water damage from leaking dishwasher. Im glad they have been on the job. I will review again when the job is completed. Dan Walton, Washougal, WA

Our washer flooded and buckled the laminate floor. Servicemaster mitigated the water damage and moved out all of our furnishings and boxed everything with labels and moved it back after the floor was replaced. They were fast and careful and we appreciated their service in every way

I like they were prompt and easy to reach. John was coming to fix our problem during all the steps.He was kind and patient explaining each phase and expectations for the flood mitigation. Also, Erik was easy to reach and coordinate with other companies/ensurance to complete their job.

Marko, Israel, and another team member was professional. Prompt on times on site to start work. Marko and Israel was courteous, and answered all questions I had regarding cleanup.

Our insurance company called them to take measurements of the work done by another company

Service Master did an amazing job for us.This was a massive undertaking and needed a lot of man hours and organization skills.Service Master came through with flyingColors.I would highly recommend this company.Michael M

ServiceMaster did an amazing job with our fire damage. There are quick and very detailed. They also work very closely with you to get your project done on time and back into your home. Highly recommend.

Ive had nothing but professionalism from this company. Jeremy Ulrich is a great point of contact!

Great service. Very responsive, knowledgeable, and really took care of our situation. highly recommend.

Nice polite guys.For the most part they were thorough and left the house in good condition but a few times they were not so thoughtful.

They were great. The only issue was trying to schedule with them. It got very difficult sometimes. That said, they were professional and kind, and very understanding.

Marko from Service Master of Portland was wonderful. He was kind, professional, great communication and exceptional work. Great guy, great company.

Very professional and thorough. I would definitely recommend them and use them again in the future.

I had a slow hot water pipe leak in summer in crawl space two years ago. We discovered it by hearing occasional water running. Service Master fixed it. Two years later I had a slower hot water leak in the winter in the part that was replaced with no sound. It was discovered with the appearance of mold upstairs. The people I hired warned me that my pipes were all in bad shape. If Service Master had given me a similar warning, I would have repiped my house and avoided $20,000 worth of damage, not including $16,000 for repiping plus probable canceling of my insurance.

ServiceMaster came in and fixed my parents house after a washing machine flooded their house. I am an insurance agent and they worked great with their policy and did great work on their home.

State Farm insurance recommended Service Master when I filed my water damage claim, and they were awesome from the beginning. I had a return phone call within five minutes, and even though it was a Friday at around three pm, they got someone to my house that day! I really felt they were on my team, and cared just as much as I did about fixing the problem. They did a great job, documented everything they did, and always returned phone calls in a timely manner. I am very impressed with their work.

Delfino and team were professional and got the job done with no hassles. This was the first time water damage had completely ruined my floors, so I really appreciated the advice and recommendations they offered.

Guys are great. Jeramiah is the guy!!

The owner is a crook (hotule Ce esti)He would make the scene of a water damage look bigger so he can get more $$$ from the insuranceYou think I forgot about it

Cameron was helpful, on time and did good work. Thank you Service master!

Marcel and Chris arrived ahead of schedule and treated the entire project with meticulous care. A major bonus was their friendliness and assurance that they would do everything they could to protect our home from any mold spreading beyond the affected area and to protect our health in this time of corona virus. Marcel’s kindness and consideration were extraordinary as well—so respectful and attentive to detail. Couldn’t be happier! And they came in at half the estimated cost—always a plus!

What a great team. The Manager of the Remodeling Department, Chuck Jones was very attentive to me and my job. i strongly recommend the company.

Tyler was great! Very responsive and professional!

I had a water heater leak in my home, wow- what a mess. ServiceMaster came and inspected everything immediately, and let me know what all has to be done. They are professional, courteous, and very knowledgeable, but most of all they are compassionate. I was at my wits end, and they helped take my worries away. I would highly recommend ServiceMaster to anyone who has water damage.

I had a water leak that warped my oak floors and soaked the subfloors. Eric texted me with updates as far as what was going on and the time he would be at my home. He was the only one (not my insurance company for sure) who kept me updated.

They were professional, thorough, and competent. I cant speak to the Value criterion, as I havent seen a bill, and my insurance is paying for it.

Perfect work.

Needed help after my mother-in-law suffered an insurance claim at her residence. ServiceMaster of Portland got right on it and took care of her and her house like true professionals. Highly recommend these guys!

Service Master was both professional and responsive doing the work on our water damage. We would highly recommend them for your project.

Servicemaster of Portland helped me with a fairly significant water loss that occurred at one of my rental properties. Not only were they timely and professional with the handling of the water damages that occurred, they went the extra mile to work directly with my (at times difficult) tenant to arrange and coordinate the work that needed to be done. Highly recommend and would use again.

Excellent from start to finish.

I requested ServiceMaster of Portland services after a small fire in my unit. Their work completely surpassed any and all my expectations. They did a fantastic job and I love that they were always quick to response to my concerns or questions. I would definitely recommend using them.

It was truly a pleasure working with Eric and his team at ServiceMaster of Portland. We were pleased by Erics prompt responses and his professionalism towards our inquiries, project scope estimate, and scheduling. Furthermore, they did an exceptional job with a very reasonable price.Thank you!

Everyone we met was courteous and knowledgeable of their task.

Joel, Marcel & Jeff did a great job, assisting us after a pipe break . They were polite, professional and emphatic. They explained every step they plan to take, called every day to check-in and were very supportive.

This company was very responsive and prompt. I no more than called them, and that same day came out to my house to start the restoration service, even with unusual bad winter weather.

I was very impressed with the service I received from ServiceMaster. They were able to deal directly with my insurance company, which made the process worry free. The technician was amiable, efficient, punctual, and respectful of my tenant at the location the problem arose. I definitely will use their service again if the need arises.

ServiceMaster did a great job for us. A rodent, attempting to establish a drinking fountain, bit a water line in the crawl space and water sprayed into the underside of the sub-floor of the master suite. ServiceMaster came with fans and dried the floor from above and from within the crawlspace. At one point, a recommendation was made to cut a big hole in the floor, but they respected our wish not to do that. The floor dried with fans and we had the carpet reinstalled. The rodent had been residing in the crawl space because I had been feeding squirrels in the back yard. That practice was discontinued.

Mike and Marko were great! They mitigated the water damage as well as my stress level with their professionalism, quality work and empathy. Highly recommend!

ServiceMaster of Portland is great to work with. We had an emergency with a partial flooded basement in a rental. They were quick to respond and communicate with our tenant on arrival and plans of action. Will certainly be using them again if necessary that is.

Professional and friendly. Thoroughly took care of my water damage issue. I’m confident I won’t have any residual issues and will recommend ServcieMaster to anyone needing restoration services.

Jeremiah was able to answer my call after hours and very east to work with while taking steps to stop further damage from the home and property. I highly recommend Service Master of Portland

I have a brand new kitchen after my dishwasher sprung a leak and caused my kitchen floor to buckle. Love my new kitchen!

They showed up when they said they would. They guy was very professional. When you have a flooded house and are all stressed out, it’s nice to have someone take the time to talk you through the process and keep in touch with all the way though until their part of the problem is solved. Would most definitely recommend them.

When you call ServiceMaster it is seldom because things are going well in your life! Water damage can be very stressful and Mike and his team really do their best to take away whatever stress that is within their control and definitely strive to avoid adding additional stress. I really appreciated their handling of the situation. The pack-out crew was great and always asked questions if they had any concerns on an item they were packing.

My family has had two water damage disasters in 5 years. Both times service masters has assisted in damage mitigation and restoration. They have been reliable, punctual and flexible. I recommend their service.

We cant ask for a better professional level of service from anywhere else. Not only SM shown up as committed, they were thorough and carefully handling everything, from the cleaning task, to packing task, to hauling task. Marty was great with handling our first frantic call for help and sending the cleaning crew (John and Steve(?) - Thank You!) out within the next hour, making our family felt that we are going to be OK from our initial shock for having the broken pipe damaging the whole first floor. Jennifer was also awesome for directing her crew to pack our stuffs through a well-organized manner. While we do not wish such disaster happen to anyone as it is so stressful and scary, we highly recommend SM to everyone in the time of needs! Thank you!

Excellent service!!! Had a pin leak in a pipe to my water heater that was discovered 3 days prior to me going out of town on business. ServiceMaster did all the abatement while I was out of town. They were very professional. And was very happy that they were aware and supportive of no allowing my 2 cats to get out of the house while they were servicing my home.

Quick, responsive to any question. Thorough and accurate analysis of damage. Nice people.

Josh installed fans and a dehumidifier in my kitchen after a dishwasher leak. He returned each day to check the dryness and repositioned the equipment to be most effective. Each day he arrived on time, was courteous and professional, removed all debris from the days work and left my kitchen clean. I am very pleased with the service he and Service Master provided.

Couldnt be happier with the job they did at my house, would highly recommend.

When I had a water line break that damaged much of my basement, Service Master was super prompt on removing the water damaged flooring, drying the basement, scheduling asbestos abatement for old tile, & storing all my possessions while we dealt with all of the above. Everyone that I worked with there was friendly, prompt, & very helpful. They made a very stressful situation (water leak right before I was leaving for a 10 day vacation) as easy for me as it could be. I would definitely recommend them to anyone who finds themselves with water damage

ServiceMaster took excellent care of me & I highly recommend them. They communicate & problem solve well & are very responsive.

Joel and his assistants were very professional and efficient. They were very careful to detail and left everything neat for the next restoration step.Thanks for a great job!

Outstanding service! Worked with my schedule! Finished the cleanup in matter of days!

This company responded quickly to mitigate my overflowing toilet that caused water damage to several rooms in my house. Everyone was polite, friendly, efficient and professional. I was very happy with the work they did and their willingness to work around my schedule and to go above and beyond.

A fantastic group of people! They arrived and went to work right away.I was impressed with the great job they did! I plan on having them comeback soon!

ServiceMaster came out within hours after hiring them to dry out my house from flood damage. The personnel were all knowledgeable and hard working. Even the president showed up help finish the job. I would definitely recommend them if you have a problem.Tom

Wonderful company! In and out so promptly. Communication clear and consistent.Would recommend without hesitation.

Service Master has the best team ever! They were so respectful and kind. Always on time, and explained everything to me in a way that I could understand. Would highly recommend them to everyone .

Very professional

Great services! They are fast to answer, reliable,detailed oriented in their work and thorough.Outstanding customer service as well!Highly recommend them!

Just had my 20 year old carpets cleaned. They look so nice, as if they were new again. It was easy to schedule an appointment and the person showed up on time. He was very professional, worked hard, and communicated what he was doing. I would recommend Service Master of Portland.

Service Master has cleaned our carpets a couple of times now. Both have been done extremely well.The most recent time the whole process was phenomenal. From setting it up with Jeremiah to the service technician Eric (who was awesome) and payment with the office, Holly and Jennifer all went extremely well.I highly recommend Service Master!

After having a flooding issue. John and his crew took care of my problem with a Friendly, Considerate and Professional attitude. Always on time and a Pleasure to work with! Thanks for your help!

The team at Service Master was great. They cleaned up a horrific basement sewer line break for us. Spic and Span.

They were on time, courteous, but a little short sighted with finishing their work (per contractor). They were good as far as Im concerned!

There fast helpful great people to have on your side

I was very pleased with the service, ServiceMaster provided. The staff was very competent and gracious. Would not hestitate to call them again.

ServiceMaster cleaned-up a mess left by another contractor. They created an envelope around the work area (in the center of our house), removed the moldy wallboard, treated the mold, removed the HAZMAT material and cleaned up the area. When they removed the envelope the house was clean. ServiceMaster arrived on time with professionally trained personnel, completed the work on time and billed exactly as agreed.I have 30 years of construction management experience and rarely encounter contractors who do everything exactly right. ServiceMaster is one of the few who totally meet that criteria.I would absolutely use ServiceMaster again and recommend you use them. You wont be disappointed.* * * * *Doug

Josh and the guys were very good. Always kept in contact. Considering all that needed done, i was very pleased with how quick and efficient they were. I called a few times because i was really impatient and wanted things done quick( as im sure everyone does) They were always very accommodating, friendly and returned calls so quickly i felt a little bad. These folks really are Service Pros. Hard to see it being done any better. Thanks to Josh, Marty and everyone for making my problem easier to bare.

Great workers. nice job. Cleaning crew was awesome as were painters!

My manager/ owner of my apartments negligently flooded my house. Servicemaster was called. It did not go smoothly. They changed my move back in date 6-8 times. Went from 2 weeks estimate to 39 days little by little. They didnt enter my house for 2 weeks of those 39 days. The project manager, Eric, said lots of people had it much worse when I expressed disappointment and stress over the date changes. When I got back home it was a disaster. The workers left feces in my tub, my stroller disappeared, they broke my washer, they left the lockbox with keys in it open on my door, and all my furniture in a pile in the living room, left trash and nails and empty cans of refreshments all over the house. Didnt seal the toilet, didnt nail down baseboard, didnt cover electric outlets, etc, etc, oh my dear goodness, etcetera some more. I dont recommend Servicemaster. They dont give a hoot and treated me as a maid and a nuisance.I am a survivor of sexual assault and it was emotionally traumatic and a big, tangible danger to myself and my 3-year old to leave the lockbox open. I had to scrounge for Erics apology. He gave it very grudgingly and I believe he was irritated at my distress.

Polite, tidy, efficient. Exactly what was needed.

Fast, prompt & efficient response to mitigate water loss on our hardwood floors. Highly reccomend Service Master.

Best around, quickly responded to a flooded condo. Finished on date they promised, Eric is the best

Mike was proactive in communicating his arrival time, and when in our home was respectful, thorough, and reassuring.

My basement flooded with feces and water. Everything was wet or ruined. I began looking for a company that could arrive right away and help me decide how to manage this terrible mess.Service Master came to the rescue! Not only did they show up immediately, they began rescuing most of my items, hauling out the things that needed to be thrown out, began cleaning up the mess, offered resources for things they don’t do themselves and saved my sanity.I would highly recommend anyone to make this company your FIRST call if you ever have a damaged area that needs a crew to help.

We had a sudden water leak and requested help on Thursday night at 7:30. Isiah and his team were at our house by 11:30 PM. His follow up, consideration for our situation was greatly appreciated and I would recommend ServiceMaster of Portland to anyone, and consider yourself lucky if you get the crew with Isiah Dukes.

This is a business that will get the job done! I recommend them if you have any restoration needs. Theyll provide great service and detailed attention to you and your family. This is a company you can trust!

I am highly recommending Service Master of Portland, they do a very good job in a timely manner.

The guys were super professional and nice. They got the job done fast and efficiently. I would highly recommend them.

Excellent work and cleanup. My only negative thought was instead of completing their work in two visits. They took 4 visits each of which I never knew when they would return. So our home was torn up for two weeks before our contractor could start the repairs.

Very overpriced for what they did.

The team that came out to address my water damage situation were timely and professional and did a great job following up during the process. I would use and recommend them in the future

They came right out and put fans in place. The representative was very nice and answered all my questions.

They brake everything and did not take pictures that they charged for

Service masters was very quick and efficient. They handle our flooding very professional.

They were very fast and respectful of our belongings.

Great staff - thank you for sharing your conference room!

You guys are reliable and do good quality work. As in the past, I was extremely pleased with your service.

All the workers worked hard everyday!

The technicains was very friendly, professional and got job done right. Thank you for your service.

Quick response and efficient packing made for a pleasant experience

They were quick, knowledgeable & personable.

In the aftermath of a blockage in the main sewer line of my house and subsequent flooding of the lower level with waste water, my Farmers Insurance sent Servicemaster to clean up. It could have been an awful experience, but wasnt! Dave Olsen, chief cleaner-upper, was a ray of sunshine. He left me completely at ease that he was handling it, took care to explain the process, and took all the worry away. Dave always kept in touch about progress, always showed up when he said he would, always did a beautiful job of sanitizing and cleaning up the most awful of messes. We usually ended up laughing about it. Then Manuel Avila came in near the end, with a crew of ladies to sanitize the moldings before they were re-installed, and he was great, too. They had a very efficient assembly line going and the moldings were done in a jiffy, leaving me, as per usual....happy!

Came out found my problem .. so, I could it fixed before more damage acured!

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