user
Collision Werks
12717 NE Whitaker Way, Portland, OR 97230, United States
Appearance
Collision Werks

Comments
Jo
Review №1

Got my car put back together in a few days and helped me navigate insurance. Worked with me on paying my deductible. Definitely my new body repair shop!

li
Review №2

Professional yet friendly, Troy really helpedus with our car!

Ma
Review №3

The best body shop around!

je
Review №4

Bill is an amazing guy to work with. He goes above and beyond. His team does amazing work. Wont use anyone else!

Te
Review №5

Billy, the owner is TOP NOTCH!! Seems to be a very busy man but not too busy to be pleasant and very helpful! I was in a minor fender bender, Billy and one of his employees fixed my car 2 days earlier than expected, Billy even went the extra mile. He noticed a few things that needed to be fixed...and fixed them! AT NO CHARGE! This was my first time going to Collision Werks, but it certainly will not be my last!!!! If I could give 10 stars, I certainly would!UPDATE...Yes, Billy did clean my headlights. But I must retract my 5 stars, actually Im really quite angry ..I had asked him to fix my drivers side window as it was stuck in the down position. Sure, he SAID he put in a new motor and ONLY charged me $150. Cool. Not. Yes, it worked for exactly 9 days. Went back to him, but he couldnt get me in till the next week, then it was a few more days cuz he had to order the part, but said, Im only gonna charge you for the part, no labor... another $150.Long story short, it rains a lot where I live so I couldnt wait. Found the part on Amazon, $40 and my nephew said he would fix it. Low and behold, I find that BILLY DID NOT CHANGE THE MOTOR, NOT SURE WHAT HE DID but the original window motor was still installed. (Forgot to mention that when Billy put the window back together, he forgot some screws, whats worse, blamed me for losing them!)Anyway, if you need bodywork done, I would think twice about going to Collision weeks, in my opinion, the owner, Billy, is shady as heck!Updated rating... 1 ⭐, dont let his smooth talking cool you!!!

Li
Review №6

Billy was really helpful in navigating insurance.When I decided to go to the out-of-pocket route instead of through insurance, Billy was really helpful and transparent about what repairs were needed for safety reasons and what was purely aesthetic damage.He was very transparent about what needed to be fixed and the implications of cutting different corners.I didn’t feel at all like he was trying to get as much money out of me as possible like I have at other auto shops. He took the time to understand my goals and talked in detail about the best way to get there as inexpensively as possible. He was extremely helpful during a stressful time. Highly recommend!

Hr
Review №7

Bill is great! He knows his job, he understands what you need and really will try to help you! I had very few time to solve the problem with my rented car, and the time and prices I have been told before visiting Bill were insane... I took the car few places and thought I have no chance to repair that within my budget and tight time, but what suggested and did Bill was really amazing! Thank you so much! You should have much more great reviews and clients man, you deserve it! Thanks again!P.S. by the way, the other guy, Garry, who did the main technical job deserves high appreciation also! So Bill & Garry, thanks both of you!!!

Ve
Review №8

If ever you need the services of a full service body shop, be sure to give these folks a try. Great service and workmanship.

ca
Review №9

A+ service, the place has cleaned up quite a bit!

Al
Review №10

Ralph is awesome, Ive had work do here a few time with no issues. Secure lot. In and out within hours fast and reliable. Thank you

Fr
Review №11

I called in about a month and a half ago to ask about a damage in my truck, i don’t know who pick the call but he sounded rude on his answers, i tried to explain the situation and he interrupted me saying “i can’t do anything because i am not looking your car!” I asked him about an appointment, he came up with “i don’t have any appointments for today!” I didn’t want to ask for future appointments. They need more customer service skills and treat future clients with respect. I called McCord’s Toyota and they fixed it for less than 250 dlls. I’m never going to call these guys again.

AK
Review №12

Great customer service and over the top quality in there paint work....

pa
Review №13

Bill is the nicest guy around! Honest business owner

Zh
Review №14

The guys at the shop are great! Go Troy

Sa
Review №15

They did exactly as they said they would.

So
Review №16

Great bunch of guys.

Ro
Review №17

Good work!

Information
13 Photos
17 Comments
4.4 Rating
  • Address:12717 NE Whitaker Way, Portland, OR 97230, United States
  • Site:https://collision-werks.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 503-252-1070
Categories
  • Auto restoration service
  • Auto painting
  • Auto body shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Similar organizations