Mark any the staff are amazing! They are always so helpful and kind to me and my family. When I reach out to them I can always expect a quick response, knowledgeable answers and great costumer service. My family has had some unfortunate vehicle incidents this year but no matter how stressful, Mark and his team have really been a great support in getting us through it!I love my coverage and the great price that was unmatched anywhere else!Thank you Mark and team for all you do for me and my family!
Was blown away at the speed, efficiency, customer service and rates by Mark and Valerie at Statefarm! Busy with work meetings and with a couple answers for them over text I have my ID cards and am set. Thank u so much!
My parents and I have been with start farm for years, mark and his team have always been friendly and incredibly helpful. I always appreciate the birthday cards that get mailed out every year too, even manages to get them to me just before my birthday too haha. I am also going to recommend getting set up with the drive safe and save program they offer to save money on your insurance, almost cut my bill in half on the car I never drive.
After being a client for over 5 years at the Nguyen agency, I can honestly say that Mark Nguyen and staff are both quick to respond to calls and are always courteous, knowledgeable and practical with suggestions. Quotes are received immediately in email; payment arrangements only take a quick visit online or a call to sort out.Best of all, my State Farm renters and auto insurance is definitely competitively priced for very good coverage versus that of many of my friends and family.And when everyone else forgets ... I can always rely on Mark and team to have a signed birthday or holiday card waiting in my mailbox. Seriously. Thank you for the many years of excellent service. Love you guys! Debi Q
I had terrible service in San Diego. But when I moved to Portland and transfered agents up there, my perception of State Farm was changed. When I called I spoke with Valerie. She was very informative and respectful of the odd situation that I was in with insurance. She quoted me one price, but by the time she called me back the price was lower!!! Valerie had gone the extra mile for me and had made sure all the discounts had been applied and added. I am grateful of there continued help and helping me with the insurance eligibility in the state of Oregon. Like a good neighbor they where not just there, but kept checking in and had real answers to tuff situations. THANK YOU AGAIN, Mark Nguyen and team you made a 115° day pretty cool
Great customer service. Made it easy to move to OR and helped transfer into our new state once we moved!
After 10 years as State Farm customers, we had to file a claim for a vehicle accident. Weve been fortunate to never have been through this experience before and were anxious about what to expect. Mark and his team were professional, responsive and provided service above and beyond what we could have expected. They walked us through the process and let us know what to expect. The process was seamless and, when youre dealing with a stressful situation, they made us feel like we were in good hands. Marks team not only cares about you but about getting you the best service possible. We highly recommend Mark Nguyen!
Mark is an excellent professional that adeptly handled transferring my parents insurance to State Farm. He was knowledgeable, efficient, responsive and extremely helpful. He made it easy for me to handle this transaction. BTW- my parents were with State Farm for 50 years until a few years ago. They are happy to be back!
Mark Nguyen’s office has insured my car for several years and now they cover my 65ft sailboat as well and a motorcycle in the past. I had a challenge finding someone to insure the host and he made it happen in just a matter of days. They are always quick to respond and work with my unique needs. I absolutely recommend them. They have taken the time to get to know me and really make me feel valued. I am in contact with them probably more than most and I enjoy each interaction. They beat my last car insurance price as well, what’s not to love!There’s an app that stores all my documents and Mark will make SURE you have what you need before it shows up in there, he has even been in contact with harbors while cruising to make sure they had the right wording on our documentation. This office goes above and beyond for their customers.
I like it all! Ive been with this office for over 5 years. They are very helpful, courteous, and they are very, very nice people!
I was paying $241 for just 1 car. The git both my cars covered for $231 with a lower deductible. Love this office, will be there for a lo g time
Absolutely stellar experience. Mark was flexible with our situation and helped us get what we needed, not necessarily what would net the most profit. Educated us on the various options in accordance with our situation, and gave us an awesome rate. Extremely pleased to work with this gentleman, and I’m sure anyone who works with this agency will say the same.
I have worked with Mark and his office doing business, real estate, and my personal vehicles and home. And when my old agent retired and Mark landed the account I told him I wanted to stay with him.He does a great job at taking the time to help you understand each coverage that is on your policy. Quite often agents dont take that time and all too often, something can be missed. Its easy to miss something important!
Excellent agent. Highly recommend. Very professional gets tight back to. Works with you very quickly if you have a claim
Mark has been my agent for several years now. Each time I have reached out to him for advice, he quickly responds and is very good at explaining policies so I can understand and make good decisions. Thanks Mark for your professional assistance
Good. Polite. Helpful. Thank you
Very kind and helpful. Mark has been patient and persistent in his help without ever being pushy. Thanks Mark!
We moved to State Farm after being with AAA for nearly 20 years. We were given a better rate with State Farm even with a teen driver. Our agent, Mark, and his office staff are accessible for questions and help, something we never experienced with AAA. Additionally, when our car was involved in an accident while parked, we received incredible service. Our caring agents helped us locate a reputable repair shop, get a rental, supplied us with the DMV reporting form, and walked us through what to expect from the other insurance company. We couldn’t be happier. We should have moved to State Farm years ago.
Mark and the others working in his office have been incredibly helpful. They respond quickly every time I call or email. They are all very friendly and pleasant to work with. The customer service is 5 stars no doubt, but the price is quite a bit higher than some competitors.
Always available with a smile to help with anything you need.
The girls in the office are really nice and helpful plus they are bilingual and are able to help our Hispanic community with insurance.
He will bend over backwards to help you and get you in the right direction everyone there is good peeps
Mark Is Amazing. He is super professional, always available and very kind Person.
I have been with them for 4 years and this last quarter I had an car throw a rod and I could not get to work. There agent Ben was very understand and professional. Instead of sending my delinquent bill to collections they erased the bill. I recommend them highly. I plan on insuring with them as soon as I get another car.
Best agent!!!
Great agent!
The rating is for the Notary Public at that location i dont like State Farm( the company)
Stole over $300 from my buddy! Prices are always way too high. Didnt notify my buddy of doubling the rates, and when he canceled his policy they only refunded him half.
The agent Laura Soto is very kind and professional.
The staff are very friendly and kind
Doubles rates with no notice
They maintain very good customer service and low costs. I recommend this insurance
Excellent