Jolene promised me that my rates would lower at the end of the year contract when I’m turning 26. Well it’s time to renew this month on the 25th for me and my birthday is close. My bill is going from $149 a month up to $174 a month! And guess who warned me, the Allstate app, NOT JOLENE!!!!! I call and can only get a basic Allstate rep who says that jolene is a independent who can make their own deals and my price definitely could of went down or up like it did!! No honesty, The rep just told me it was inflation and apologized. I have no speeding tickets no parking tickets and no accidents so I was expecting this bill to lower like promised because I do yearly contracts. Apparently jolene couldn’t and didn’t bother telling me. And even if jolene can drop the price herself she hasn’t gone out of her way to contact me about this at all and theirs only two weeks to fix it. Not very professional to let me sit here and worry/stress from a warning on the app about a bill increase I was told wouldn’t happen. No honestly or transparency or progressive forward thinking or consideration! Lack of integrity. Worst of all a terrible price and excuse for raising my bill and keeping me in the dark.
I bought a house and needed homeowners insurance.I have talked with Jolene Weber in the past about homeowners on a different house that I did not end up buying.Jolene gave me the best service ever and answered all my questions so when it came to getting insurance on the house that I finally did purchase I called again since the service was awesome last time.This time Kristin Williamson picked up the phone and all I can say is she’s amazing it was like talking to a best friend instantly so friendly and professional.I got my policy in no time and and a good rate.I highly recommend calling these two directly for any questions.Thank you both.
We just moved up to Portland from So-Cal and called Allstate / Jolene Weber and could not be happier. They saved us a lot of money on our monthly bill and also really took great care of us. They were very responsive with the signing up process and made everything very easy and timely. Thank you Jolene for a job well done.
Accident occurred did. Was not sure when or if ever my car would be fixed until 3 months later.
Very friendly, helpful, knowledgeable, and the know how to get what you need and save you money.
I would definitely recommend Jolene Weber and her staff. There have been so nice with my family and I always calling us to make sure we doing good with our policy. Definitely staying with them for really long term
Everytime I call, with a cop who pulled me over asking for proof of Insurance. When I got in an accident. Another time my Finance company tried to stick me with extra Insurance I did not need. It seems like everytime I call usually Jolene, or one of her staff is on it right away. I think they never sleep.
Its true that you are in good hands with this Allstate insurance agent. My husband and I are treated like family here. Best experience weve ever had with insurance agencies.
Jolenes team is fantastic. They are responsive, understanding and help along the way. They work with you and find whatever it is you need or want and make it work. When we switched over, the savings and the service speaks for itself. Highly recommend.
Great agency. Professional, courteous, genuine customer focused service.
I would enjoy going to the agency before Covid-19 and playing with the owners dog. Everyone in the office was always helpful and friendly. I plan to continue my relationship with the Weber agency fo my insurance needs.
A great and very professional team. They take care of every need you have for insurance.
On time with requests and does the research fr me to get the best value for our money/coverage.
Recently started insurance with State Farm and so far my expectations have been exceeded! Kristin is absolutely amazing! There aren’t enough good things I can say about her, super helpful, friendly and caring! Allstate is lucky to have her!!! If your planning on switching I definitely recommend switching through this location!!!
If you feel that Allstate was too expensive in the past, give them another look, today. I bundled home/auto/trailer/motorcycle and now I am saving more than I ever have with Progressive or Geico. It doesnt cost anything to get a quote, and takes only 10-15 minutes to sign up. Plus, I use Drivewise and have saved an additional 120.00 in premiums. Win - win!
Always there for me. Great service and products!
Wonderful office. Very sweet people all very helpful.
Saved me 40% over state farm on car/house insurance and nearly 50% on motorcycle insurance. Friendly staff that works for YOU.Feels like they know me the way business used to be done before unsterstanding a customers needs to a backseat to a push for profits.
Good prices