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OGallerie
228 NE 7th Ave, Portland, OR 97232, United States
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OGallerie

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Ta
Review №1

In the last 5 years I have participated in many of OGallerie Day sales. They have always been courteous and helpful. They are one of my main sources for my reselling business. Thank You OGallerie

Ma
Review №2

Buyer beware! We were a high bidder on an auction item. Placed the bid hours before the auction online. We remained high bidder all day and throughout the bidding for the item, however we didnt win the item! Called Ogallerie and was told by Peter that the auctioneer has the option to pick which high bidder he wants, which makes no sense since the bid should have have allowed us to bid at at the next increment. The least they could have done was to say they would look into it and get back to us since we have proof of being the high bidder. We have bought from Ogallerie for years, but no more!

Jo
Review №3

I do NOT recommend anyone buying anything there. They are dealing dishonestly (if, technically, within the law).I bought an item at auction that had a critical defect (i.e. the item we bought was defective enough to be rendered completely unusable). It wasnt just cosmetic or even a major defect (but still usable) - the item I bought was listed and implied as a functioning item when - in fact - it just wasnt. I only knew this when I received the item AFTER PAYING SHIPPING MYSELF.I disputed the purchase and shipping with OGallerie to no avail. They kept on saying that all items sold as is (as if this is a magical excuse for anything). I turned to my credit card and disputed the charges there. I eventually got my money back. However, I just got a collections note from Capital Credit via OGallerie for the charges. (Where is the customer protection if the merchant can still charge the customer?? That aside...) I plan on continuing to contest these charges.I would not recommend buying anything from OGallerie.

Ro
Review №4

Keep on doing good things and being honest.

Tu
Review №5

Fabulous audition house. Interior g offering, from South Sea Pearls to Persian rugs to original art work.Auctioneer keeps the pace with charm and humor and the staff is helpful and knowledgeable.

Pa
Review №6

This company OGallerie is quite bad! I was charged too much for a couple of transactions, where I bought and sold through them. Best to stay away from them...

Ja
Review №7

As a company, O’Gallerie would seem to occupy a favorable business niche. In principle, it should be a valuable platform for matching both buyers and sellers of estate property, art, jewelry, furniture, firearms, antiques and unusual items of all types and kinds. After all, most major metropolitan areas feature one or more premier auction houses of just this sort.However, I cannot recommend O’Gallerie. I reach this conclusion based on multiple personal observations, which I will detail below. Not wishing to be seen as promoting any alternative auction house or platform in particular, the reader should be aware that there are superior venues available in Seattle, the SF Bay Area, and even locally here in Portland.Over the course of about 18-months, I consigned several various estate items with O’Gallerie. Primarily, I met with the owner, Tom O’Grady. Tom is a rather unpleasant man, but I’ll comment more on that below. During those months and multiple transactions, O’Gallerie managed to lose one entire consigned lot of property (Day Auction item . . . no explanation was ever given, nor any apology offered, or any compensation proffered); significantly damage an antique I left with them; and once they even mailed me an account statement belonging to another customer! All of this speaks to sloppy or slipshod business practices and management. Other reviewers have written about their similar experiences.That said, I’ve met and interacted with several other O’Gallerie employees (aside from Tom O.), and most of them seem like decent, pleasant, and knowledgeable people. That is the only reason I’m giving this review 2-stars instead of 1-star.Tom, himself, by personality and demeanor, is terribly unsuited to a sales or marketing role. In short, he really should not be involved in customer service in any way. He was always cold and impolite with me; but I can accept that. What really made me cringe was a specific incident where I personally observed him bringing an elderly woman to tears on the sidewalk outside his main storefront. From what I could gather (and what I overheard) she was recently widowed, and was bringing a few items of furniture down to the O’Gallerie for Tom to inspect. Without further unsavory details, one phrase that I clearly heard Tom literally shout aloud to her was “Why are you wasting my time? . . . I’M TRYING TO RUN A BUSINESS HERE!”And while I cannot speak to the quality or nature of the furniture that was at issue there, this doesn’t seem like any decent way to treat a fellow human being -- especially someone so obviously going through a period of personal grief.I understand that the O’Gallerie business itself was founded by Tom’s father, who by most accounts was a fair and honest businessman by reputation. In contrast, Tom seems to be in charge of the O’Gallerie only for the sole reason that he inherited the role. In any case, he certainly doesn’t deserve to be running a business like this based on personal merit, education, or his management capabilities. Thus, while I’m sorry that I cannot recommend this company under current management, if Tom were no longer involved with it, my opinion could change. There are obviously some good employees here; they just have a poor leader.Oh yes, and this place is quite dirty too, bordering on the filthy, in fact. For instance, the carpet in the lobby must date from the Reagan Administration years, and I doubt that it has encountered more than a cursory floor cleaning since.

de
Review №8

They always have something I want....very nice people

Ke
Review №9

In reading the negative reviews, I have to say I’m very surprised. My experience with O’Gallerie have been nothing but positive. They make it easy to bid online or by phone, easy to preview items before bidding, and the live auction is a fun experience. The catalogs of items up for auction are sent to my email in a timely manner and are organized in a fashion that makes it easy to find items that are of interest me. I haven’t purchased fine art, nor would I do so unless it was from a reputable gallery who had a personal relationship with the artist and with a certificate of authenticity. As a fine art collector, this is best practice. That said, the items I have purchased have been well described and high-quality. (Note... I’ve never sold anything via O’Gallerie.)

St
Review №10

This place moves a lot of items (quite efficiently) and random mistakes are understandable but their contract has no clear provision for careless handling or internal theft. Your stuff apparently enters a vague abyss once you hand it over. Beware of giving them a number of small items, as some might go missing with a strange attitude that they dont need to explain why. Youll get a line like: It was combined with the other items in a day auction. (Day auctions arent listed on their site and arent easy to witness.) So where is our check for it? No real answer is given, which is lying by omission. They know that if the auction value is almost like dumping the item (a topic addressed in other reviews) people are inclined to avoid the legal maze of recovery. But thats no way to get repeat customers. Maybe they dont need them much.

Ro
Review №11

I used them 4-5 times over the past few years and have always had good results. I usually dealt with Tom O Grady. He provided me with an estimated auction value and a schedule of commission rates before I consigned so there are no surprises.About a year ago I consigned a Rosewood Dining Table and 6 matching solid rosewood chairs; all in showroom condition. He gave me an estimate but ended up selling the entire set for $687 less a $200 commission for a net of $487- way below hs estimate!!!I realize that used furniture goes for a steep discount but this was a $2500 table and the chairs were $2600 in showroom condition. I even included a custom made wood shipping crate that cost me $350-$375 to have built.I was aghast when I heard about the auction results. IF TOM HAD NO BIDS THAT NIGHT, HE SHOULD NEVER HAVE GIVEN AWAY MY TABLE AND CHAIRS!!! I will never forgive them or forget this dreadful experience.If you absolutely feel you want to deal with OGallerie, insist on a reserve at a minimum. They went immediately from first to worst in my book.

Ch
Review №12

They have always been wonderful to work with. I have sent many pictures to them of various items and they have really helped me identify them. They came to Vancouver to pick up items I had ready to go to auction I was unable to take myself. They were very careful and professional!

An
Review №13

Dont bother with this auction group. I bid on a piece of jewelry. My bid was for $600.00 and I was told I was the highest bidder. Only one other bidder had a bid for $200.00. During the live bidding, the bids slowly went up...when someone in house bid $600.00, it was taken as the winning bid (My bid at $600.00 happened way before the same bid in house). I questioned, but was told that this happens all the time. I had also been told I would be notified if someone outbid me..I was not notified because they accepted the same offer that was placed a long time after mine was.

Ma
Review №14

Update UPDATE UPDATE... One of my valuble painting they told me was a fake I just had authenticated by the daughter of the artist . It being worth nearly 20,000 they told me the wanted to sell it in there day auction for less than 100.00. WHAT A GREAT WAY TO SCAM PEOPLE!!!!

An
Review №15

I have both bought and sold many items from OGallerie and always found them to be honorable. Like any auction house the item is sold for what a qualified buyer is willing to pay. If a seller wants to set a minimum that they will accept for their items there is no problem to do this. If you are thinking of using an auction house I recommend that you go to a couple of their auctions and see if selling this way is for you. From the previous remarks I can only guess that the unhappy sellers were not familiar with the reality of selling at auction.

Ju
Review №16

They were great with my mothers estate and gave me a free estimate to use in probate, which I really appreciated. Took and sold everything I didnt want.Have gotten many great deals there over the years. I like to bid online. I enjoy going to the showings a few times a year.Items usually sell for less than I paid on eBay but I realize that is probably my own fault and a result of changing desire for items and the economy plus a smaller market. I do like the hassle free nature of their service when I am ready to get rid of stuff.The moving service they use is clumsy and has done minor damage to house and items twice. I dont have the energy to go after the insurance but maybe consider using your own service.

Ja
Review №17

I agree with the previous dissatisfied customer. The owner is a Liar and cheat, totally dishonest.They lost 10 boxes with fur coats, Faberge eggs and other very expensive item from my wifes Grandparents home.They also seem to be in cahoots with the company they use to pickup the items.At first one of the auction house workers remembered getting the boxes but said they lost them.Then the owner said that they never got them.I dont wish evil upon anyone, but I know that they will get their just deserts.You would be better off to hold your own Estate Sale. Less stress and Anxiety.If they are not liars and cheats . . . then they are the most disorganized business that should NOT be in business.Oh! And they are Rude taboot!!!

Mi
Review №18

Weve made several purchases at O Gallerie and have never been disappointed with them. Its always an adventure to see what merchandise is up for auction and we enjoy going to the auctions in person. I would recommend this auction house to anyone and have already to many friends!

St
Review №19

I bought and sold through OGallerie years ago when the father ran the business.The years that I both bought and sold there I dealt with Dale (the father) and Peter who were the real merit of the company. In conversations with Dale somewhere around 2006 I explained that having had Tom come to my home was completely disappointing. Dale assured me he would handle things even though he had been trying to retire. He held on in hopes that his son Tom would stop being a problem and did so for the entire year after we spoke about Tom. At that time I have to say Dale and Peter were exceptional.Tom OGrady was not. Every thing you see in the reviews about him are true. He lies, manipulates, misrepresents and then tells the consignor or buyer that it is entirely their fault that he cheats them.I learned how to do business in Manhattan with world class names and the heart of all of this is to know your field thoroughly and remain honest. Dale had that but his son Tom is the opposite.I have appraised on both the East coast and the West coast and never ever have I had someone outright lie to me about the pieces I represented, until Tom.I brought two invaluable items to him this past year and he immediately dismissed one as a fake even though it came from the private collection of Warren Earle Cox the most respected art collector in America in the 20th century. The other he tried to tell me was practically worthless at possibly 100 to 150 dollars. This is for something I know would sell at a mid level auction gallery like OGallerie value of 5,000 to 7,000 dollars . He told me he could buy my item online for a fraction of the 100-150 dollars.I suggest people do what he says he does. Buy the 5,000 item he says he can get online for under 100 dollars and avoid him entirely.It is not only a shame that he is dragging his entire family down with him but honestly I dont know how he still has a license to do business.Whats worse is the level of shame he brings to the OGrady name.In my opinion this business should have been run by Patrick who is honest to a fault and knows his way around every aspect of the business. Tom should only ever be allowed be the showman at the actual auctions.He should never be allowed to represent the company he is Portlands answer to Trump, all bluster and lies while providing people with an uneasy feeling that the things most promoted are most likely the actual fakes.i know I will never buy from them again and would only risk selling there if Tom was replaced.

Ri
Review №20

Excellent overall buying experience.I highly recommend this auction house...

Jo
Review №21

Pretty solid family-owned auction house.Neat stuff at potentially good deals.

Mi
Review №22

Thomas OGrady is a thief and a liar. OGalleris stole my deceased parents Waterford Crystal collection along with a truck load of antique furniture. Hes criminal and not to be trusted. Takes advantage of grieving families. Consider yourself warned.

Gi
Review №23

I have bought from OGallerie for the past 10 years spending in the 10Ks When I went to sell a very expensive piece that I had bought from them, they were confident they could sell it. In the first auction, they misrepresented the piece saying it was missing keys and the corner cabinet was locked, on top of damage on the top. None of this was true. I was then accused of saying these things by Tom, who was blatantly at fault for the misrepresentation in the printed catalog! We tried another auction where it failed to sell and I was told to pick up my piece or they would take it. I tried for weeks to call and pay the storage fees, but Peter refused to take calls, or answer emails. When I went to another auction house to see if they could sell it for me they refused as it was bought at OGallerie. They would not touch it. Tom has now sold my piece, for pennies on the dollar and I did not sign or authorize the sale. I am now pursing with my attorney. He said it is in the fine print, but of course, he refused to admit or correct the initial issue of misrepresentation. They also use people in the audience to drive prices higher, which is how I paid so much for the piece in the first place (hindsight). They have ripped me off more than once. Buyer beware!!! Seller Beware!! They are not reputable nor do they consider you a client but just a way to make money off. They are not ethical or have ethical business practices. Every other auction house in the country will not touch a piece from this auction house and that is from direct information from the auction houses. Tell me how you sell a $5K corner cabinet for $650???!! Rip offs!

Ad
Review №24

Always a pleasure working with the friendly folks at this auction house. Have consigned several times. Very prompt.

sa
Review №25

Excellent with very friendly personalized service!

Jo
Review №26

If you are requesting that the item/s be mailed, ask for an estimate of shipping first. I had a bit of sticker shock for the cost of mailing a small set. Best to know ahead of time.

Ca
Review №27

This company is terrible. I ordered an item on Ebay. But there was some defects. So I contacted with the company for a lot of time. But they could not provide any information, but only asking for the money. Finally, they did not ship the item and I did not receive the item. But I paid them the full money for nothing. They did not keep their promise, and destroyed my credit report. They are doing some terrible business. So I would like to suggest you keep far away from them because they would probably do the same thing to you.

ma
Review №28

******BEWARE DONT THROW YOUR FINE ART************ITEMS AWAY BY GIVING IT TO THESE********** ********************PEOPLE!!************************I have been in fine art auction houses all over the world!! I HAVE NEVER SEEN ANYTHING LIKE THIS!!! I Have been a picker and fine art collector and dealer of fine art painting for almost 30 yrs. I recently took in over 60 listed artists painting to be auctioned by them. They lost some of my painting then found them, they GROSSLY underestimated the value of all my painting.My painting didnt even sell for their .underestimated values! They told me painting had forged signatures when they have been authenticated by multiple apraisers, they gave me appraisals on painting that had other auction values of 10s of thousand for 200 dollars. that sold in their auction for 80 dollars. The auctioneer running the auction slammed his hammer and closed multiple items while there were still bids, either in the room or online. of which happened to me twice. The Auctioneer actually said that one of my paintings artist largest collection came from Elmers pancake house. now who would want to own a painting thats in a pancake house. oddly enough this painting happened to be the least valuable of my collection, and sold for the most of anything I brought in, even after the auctioneer said that Elmers pancake had the largest collection of his painting. All said and done they told me they were gonna pay me 4400 for all 60 painting, after they took their 30+%. paintings that I paid as much as 3000 for a single painting. I DONT KNOW HOW THEY STAY IN BUSSINESS!!!

Mi
Review №29

Charged more than double the ordinary shipping rates for similar items without consulting me or getting approval. i wont be doing business with them again.

Th
Review №30

Good variety of merchandise.

K
Review №31

Do not buy any pinball machines or older electronics from these rip offs.....they sold me a pinball machine that was fried out and absolutely full of hundreds of dead flies and other bugs.....the person i talk to on the phone prior to bidding said the machine worked when in reality it was fried and missing circuit boards...i bought it from their ebay auction and it was the worst deal i have ever had to deal with .....avoid these lying crooks at all costs!!

Ja
Review №32

Their art expert was rude and wouldnt even consider the provenance we had. They seem to want low auction value items and seem to lack any interest in history of items. Too much ego prevents considering any other experts opinion.

Information
5 Photos
32 Comments
2.8 Rating
  • Address:228 NE 7th Ave, Portland, OR 97232, United States
  • Site:http://ogallerie.com/
  • Phone:+1 503-238-0202
Categories
  • Auction house
  • Consignment shop
  • Estate liquidator
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
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